Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search
Echo Knowledge Base is a powerful documentation tool that helps you create and organize documentation, FAQs, quizzes, and articles. It includes built-in AI search and AI chatbot features and includes comprehensive features to help you build a visually appealing knowledge base. Designed with a modern and professional appearance by default, the plugin offers extensive customization options to align perfectly with your brand identity. FREE KB FEATURES Fast Search Bar: Enable users to find articles quickly with an AJAX-powered search bar. Deep Content Organization: Organize articles into categories and subcategories up to five levels deep. Display articles and categories across tabs or in an intuitive drill-down format. FAQs Layout and Shortcode: Deploy FAQs anywhere on your site with various eye-catching designs. Group questions logically and control their behavior for optimal user engagement. Article Enhancement Tools: Improve user experience with breadcrumbs, next/previous article navigation, print and PDF export options, and more. Table of Contents (TOC): Enhance navigation with a customizable table of contents on article pages for better user experience. Frontend Visual Editor: Customize your Knowledge Base pages live on the front-end with our intuitive visual editor or drag-and-drop Gutenberg blocks. Pre-made Layout Designs: Choose from many beautiful designs and layouts to make your knowledge base both stunning and functional. With dozens of combinations available, you’ll find the perfect look for your site. Most Popular and Recent Articles: Display lists of articles by popularity and recent publication to guide readers to trending and new content. Glossary: Build a centralized dictionary of terms and definitions for your knowledge base. Glossary Terms – Create and manage glossary entries. Published terms are automatically highlighted in your articles with interactive tooltips, helping readers understand key terminology without leaving the page. Glossary Index Shortcode and Block – Display an alphabetical index of all glossary terms on any page using the [epkb-glossary-index] shortcode or the Glossary Index Gutenberg block, with letter navigation and customizable accent color. AI-Generated Glossary Terms (PRO) – Automatically generate glossary terms and definitions from your knowledge base content using AI, saving time and ensuring comprehensive coverage of key terminology. Article Quizzes: Add interactive quizzes to KB articles to reinforce learning and increase engagement. Create custom multiple-choice or true/false questions, add answer explanations, and show published quizzes below the article content. Article Views Counter: Track views with the built-in counter and analyze your most and least popular content to optimize your knowledge base. Customizable Category Archive Page: Customize the category archive page with a custom header, description, and image. FREE AI FEATURES (Optional) All AI features are completely optional and disabled by default. You can enable them at any time if you choose to use AI-powered capabilities. AI Chat (Chatbot): Add a frontend chat dialog where users and visitors can ask questions and get instant AI-powered answers based on on your Knowledge Base, FAQs, internal documentation, notes, and any other source of information. AI Search: When users search, results show relevant KB articles plus an ‘Ask AI’ button to dive deeper with the same query. AI Content Analysis: Automatically analyze your knowledge base articles for quality and optimization. Get AI-powered insights including: Tags Analysis – Optimize article tags and categories for better organization and SEO Readability Score – Evaluate content clarity and structure with AI assistance Learn more. PRO KB FEATURES Advanced Search: Highlight search keywords on article pages, filter search by category, adjust search box styling, and add helper text or links below the search bar. Use advanced search analytics to discover popular queries and identify searches with no results. Granular Content Protection: Control access to documentation based on user groups, WordPress roles, or custom permissions. Seamlessly manage public and private knowledge base content. Unlimited Knowledge Bases: Create unlimited separate knowledge bases, each with its own articles, categories, and tags (great for managing multiple products or departments). Articles Import and Export: Import or export articles and categories using CSV or XML formats for easy migration or backup. AI Smart Search: Display intelligent search results with optional multi-panel sections User Feedback System: Gather valuable insights with article upvote/downvote and feedback forms. Article Links: Turn any article into a link that points to PDFs, external documentation, videos, or other resources. AI Features: Content Gap Analysis AI Quiz Generation – generate quiz drafts from KB articles, then review and edit the title, intro, questions, answers, and explanations before publishing Expand training to include notes, posts, pages, and custom post types Email Notifications for AI insights Human Agent Handoff – lets users escalate from AI to your support team Feedback Buttons – collect thumbs-up/down ratings on AI responses PDF to Articles – upload PDF files and convert them into KB articles with optional AI formatting that organizes content into headings, lists, and paragraphs PDF to Notes – upload PDF files via drag-and-drop or the Media Library and convert them into AI training notes to expand your AI’s knowledge beyond KB articles AI Chat Access Control – restrict who can use AI Chat: everyone, logged-in users only, or specific WordPress roles. Set different access rules for each chat location See the official website for more details on Pro features. ⭐ WALK-THROUGH OF ECHO KNOWLEDGE BASE Watch a quick introduction to Echo Knowledge Base and see it in action: https://www.youtube.com/watch?v=sLwj8FpfBWc ⭐ PROFESSIONAL LAYOUTS INCLUDED Echo Knowledge Base comes with multiple layout options to suit your style: Basic Layout – Clean and simple design Tabs Layout – Organized content in tabbed interface Drill Down Layout – Intuitive navigation through categories Classic Layout – Traditional documentation style Category Focused Layout – Highlight your main categories See our comprehensive documentation here ⭐ ADDITIONAL FEATURES Gutenberg Blocks: Seamlessly integrate knowledge base elements using the WordPress block editor. Flexible Ordering: Order articles and categories alphabetically, by date, or manually with drag-and-drop. SEO Optimization: Built with SEO best practices to help your documentation rank well in search engines. Usage Analytics: Monitor knowledge base traffic and search queries to understand what users need. Interactive Learning: Turn knowledge base articles into quizzes with answer explanations to help readers retain information. Multilingual & RTL Support: Fully compatible with WPML, Polylang, GTranslate, and supports right-to-left languages. Responsive Design: Mobile-friendly and works with any WordPress theme, so your docs look great on all devices. Directory Shortcode: Use a shortcode to display an index of all articles (great for an A-Z index page). Multi-site Compatible: Perfect for WordPress multisite networks – manage documentation across multiple sites. Custom URL Structure: Customize category, tag, and article URLs for a clean and branded structure. Mobile Optimization: Ensures a smooth reading experience on smartphones and tablets. Content Migration: Easily convert existing posts or custom post types into Knowledge Base articles. ⭐ SEO & ACCESSIBILITY OPTIMIZED Echo Knowledge Base is optimized for search engines and adheres to accessibility standards. It supports multiple languages (including RTL scripts) and meets WCAG guidelines, making your documentation usable for a global audience. All layouts are fully responsive and retina-ready, so your knowledge base looks sharp on every device. ⭐ EASY TO STYLE WITH PRE-MADE DESIGNS No coding needed – make it your knowledge base with just a few clicks: 26 Pre-Made Designs: Choose from a variety of professional color schemes and styles. One-Click Theme Switching: Swap layouts (Basic, Tabs, Category-Focused, Classic, Drill Down, Sidebar, Grid, etc.) instantly to find the perfect look. Endless Customization: Further tweak colors, fonts, and styles to match your brand. ⭐ BUILDER COMPATIBILITY Echo Knowledge Base works great with popular page builders: Elementor & Gutenberg: Comes with native blocks and widgets for seamless integration. Other Builders: Fully compatible with Beaver Builder, Divi, Visual Composer, and more. ✅ WHY CHOOSE ECHO KNOWLEDGE BASE? User-Friendly: Designed for ease of use – no coding required and a gentle learning curve. All-in-One Support Hub: Manage documentation, FAQs, quizzes, AI chat, and smart search in one plugin. Professional Design: 26 beautiful, ready-to-use layouts give your docs a polished look out of the box. Highly Customizable: Extensive configuration options to tailor the knowledge base to your needs. Reliable Support: Our friendly, Canadian-based support team is ready to help with any questions. Regular Updates: Continuously improved with new features (our roadmap is packed with upcoming enhancements!). Global Ready: Translate your documentation and serve users in any language with full multilingual support. About Us: We are a Canadian company with over a decade of experience in WordPress and web technologies. We’re passionate about helping you provide better support to your customers.
Top keywords
- knowledge26×1.88%
- base23×1.67%
- knowledge base23×1.67%
- ai22×1.59%
- articles21×1.52%
- search17×1.23%
- content13×0.94%
- article12×0.87%
- documentation12×0.87%
- categories8×0.58%
- glossary8×0.58%
- layout8×0.58%
Enable Abilities for MCP
Enable Abilities for MCP gives you full control over which WordPress Abilities are available to AI assistants through the MCP (Model Context Protocol) Adapter. WordPress 6.9 introduced the Abilities API, allowing external tools to discover and execute actions on your site. This plugin extends that functionality by registering a comprehensive set of content management abilities and providing a simple admin interface to toggle each one on or off. Connect from claude.ai with just a URL Since version 2.1 the plugin ships an embedded OAuth 2.1 server built for claude.ai custom connectors. Add your site in claude.ai → Settings → Connectors, log in with your WordPress user, approve the consent screen — connected. No Client ID, no Application Password, no local configuration. Works from the claude.ai web app, mobile apps, and Claude Desktop Each team member authenticates with their own WordPress account and role — a subscriber can never do what only an editor should Every ability execution lands in the activity log under the real user’s name Works on single sites, subdirectory installs, and multisite networks (network-activate so the main site serves the OAuth discovery documents for every subsite) Prefer tokens? Application Passwords (per-user) and a single-admin Bearer token connect Claude Desktop / Claude Code, OpenAI Codex CLI, and Google Antigravity — the Connection tab generates ready-to-paste configuration for each client, and fills in your credentials automatically. Features 91 abilities organized in 18 categories: Core, Read, Write, SEO (Rank Math), SEO (SEOPress), SEO (Yoast), Navigation Menus, Utility, Multilanguage, Custom Post Types, WooCommerce, The Events Calendar, Code Snippets, JetEngine Options Pages, Elementor, LearnDash, Tutor LMS, and AI Agent Readiness (llms.txt) WooCommerce integration — dedicated abilities to manage products, orders, and customers using the native WooCommerce API (HPOS-compatible, formally declared) The Events Calendar integration — list, get, create, and update events with venue, organizer, and date filters claude.ai OAuth custom connector — connect from claude.ai (web, mobile, or desktop) with zero local setup: an embedded OAuth 2.1 server with Client ID Metadata Document (CIMD) support lets each user log in with their own WordPress account and role Admin dashboard with toggle switches for each ability Per-ability control — expose only what you need Third-party ability control — abilities registered by other MCP-ready plugins (e.g. Fluent Forms) appear in the same dashboard, grouped by plugin, with the same per-ability toggles; disabling one removes it from every MCP server on the site Secure by design — proper capability checks, input sanitization, and per-post permission validation WPCS compliant — fully passes WordPress Coding Standards (phpcs) MCP-ready — all abilities include show_in_rest and mcp.public metadata Available Abilities Read (safe, query-only): Get posts with filters (status, category, tag, search) Get single post details (content, SEO meta, featured image) Get categories, tags, pages, comments, media, and users Write (create & modify): Create, update, and delete posts Create categories and tags Create pages Moderate comments Reply to comments as the authenticated user Upload images from external URLs to the media library (with optional auto-assign as featured image) Duplicate any post, page, or custom post type item — including all post meta (ACF, SEO, featured image) and taxonomy terms; saved as a draft by default SEO — Rank Math: Get full Rank Math metadata for any post/page (title, description, keywords, robots, Open Graph, SEO score) Update Rank Math metadata: SEO title, description, focus keyword, canonical URL, robots, Open Graph, primary category, pillar content SEO — SEOPress: Get full SEOPress metadata for any post/page (title, description, focus keyword, robots, canonical, Open Graph, Twitter Card) Update SEOPress metadata: SEO title, description, focus keyword, canonical URL, robots directives, Open Graph, Twitter Card SEO — Yoast SEO: Get full Yoast SEO metadata for any post/page (title, description, focus keyphrase, canonical, robots, Open Graph, Twitter Card) Update Yoast SEO metadata: SEO title, description, focus keyphrase, canonical URL, robots (noindex, nofollow, advanced), Open Graph, Twitter Card Get Yoast sitemap index — fetch and parse the sitemap index, returning all registered sitemap URLs with last modification date Custom Post Types: List all registered custom post types with configuration and taxonomies Get items from any CPT with filtering, search, and taxonomy queries Get full details of a CPT item including all meta fields (WooCommerce, ACF, JetEngine, etc.) Create, update, and delete CPT items with taxonomy and meta field support Get CPT taxonomies with their terms Assign taxonomy terms to CPT items WooCommerce: List products with price, SKU, stock status, categories, and type Get full product detail including gallery, attributes, and variations Update product price, sale price, stock quantity, and status List orders with customer, total, status, and date (HPOS-compatible) Get full order detail: line items, billing/shipping, totals, and notes Update order status with optional note List customers with email, name, total spent, and order count The Events Calendar: List events with start/end date, venue, organizer, and date range filter Get full event detail with resolved venue address and organizer contact Create new events with title, description, dates, venue, and organizer Update existing events Navigation Menus: List menus with item counts and theme locations, and get one menu’s full item hierarchy Create a new menu, and add pages, posts, categories, tags, or custom URLs as items (with parent and position) Update an item’s title, URL, parent, or position Remove an item, assign a menu to a theme location, or delete a menu entirely (opt-in — destructive) Tutor LMS: Read a lesson’s video source configuration (type, value, and runtime) Set a lesson’s video source (external URL, YouTube, Vimeo, HTML5, or a third-party source such as Bunny.net) using Tutor’s own storage function — avoids the string-only limitation of the generic Update Post Meta ability, which Tutor cannot read back List courses, and get a single course’s full detail with its topics/lessons hierarchy Get a user’s enrollment status and completion progress for a course Get a user’s quiz attempt results, optionally filtered to a single quiz Enroll a user in a course, and unenroll them (both opt-in, manage_options only) Utility: Search and replace text in post content Site statistics overview (includes custom post type counts) Update any post meta field by exact key (with protected internal key blocklist) Requirements WordPress 6.9 or later (Abilities API) MCP Adapter plugin installed and configured PHP 8.0 or later