Duplicator – Backups & Migration Plugin – Cloud Backups, Scheduled Backups, & More
WordPress Backup & Migration Plugin Duplicator provides a simple way to move WordPress sites, create reliable backups, or clone a site for staging. With Duplicator, you can easily migrate, transfer, or clone your WordPress site between domains or hosts with no downtime. Create full backups of your website, or package your entire site to download and install elsewhere with only a few steps. At Duplicator, reliability, security, and ease of use are our top priorities. Duplicator is built on the same engine as Duplicator Pro: backups of any size, encrypted archives, 1-click restore and cloud storage are all part of the free plugin. Our easy migration wizard makes Duplicator the most beginner-friendly backup and migration plugin on the market. You don’t have to hire a developer. Create a backup and migrate sites in just a few minutes. Duplicator Pro This plugin is the Lite version of Duplicator Pro, which comes with scheduled backups, cloud storage integrations, multisite support, staging sites and more. Get Duplicator Pro for the complete migration and backup solution. Easy Site Migration, Backup, and Cloning Duplicator streamlines site migrations by packaging your website files and database into a single file, known as a “backup”. Download and re-install your “backup” on any new WordPress location or server without dealing with complicated setups. Launch at your new destination without installing WordPress. Duplicator is the only migration and backup plugin that works on an empty site. See why experts love Duplicator: “Duplicator provides an easy to use tool to make backups of your site, or to transfer it to another location.” Richard McAdams – Expert Web Developer Backups Without Size Limits Duplicator’s chunked backup engine splits the work into small steps, so backups of any size complete even on shared hosting with strict server timeouts. Pick the archive engine that fits your server (DupArchive, ZipArchive or shell zip) and the database engine you prefer (mysqldump or chunked PHP). Backups build in the background while you keep working, and Duplicator runs on managed hosts such as WordPress.com, WP Engine and GoDaddy Managed. AutoTune: Backup Settings That Configure Themselves Not sure which settings your server needs? AutoTune runs real test backups and finds the configuration that works on your host, automatically. Before every backup Duplicator checks your server configuration, and when something goes wrong it explains the problem in plain language and offers a one-click fix. Secure WordPress Backups Duplicator offers WordPress backups with military-grade encryption. Protect any backup with a password and AES-256 archive encryption, and see the security status of every backup at a glance. Automatically backup your entire WordPress site to secure cloud storage. 1-Click Restore Restore any backup with a single click from your WordPress dashboard: no FTP, no manual installer upload. Duplicator makes 1-click restores easy and stress-free. Quickly restore your entire website in minutes just like a time machine. Duplicator Cloud Storage Keep your backups off-site with Duplicator Cloud, our own secure cloud storage built for WordPress backups. Connect your account, send backups to the cloud and restore them from the cloud when you need them. You can also keep backups in several local folders with automatic retention of the most recent ones. Duplicator Pro adds Dropbox, Google Drive, OneDrive, Amazon S3, FTP/SFTP and any S3-compatible provider. Fast WordPress Migrations Duplicator makes WordPress website migrations fast and stress-free. Quickly move to a new host, domain, or server. No downtime, no data loss, and no coding required. WordPress Multisite Backups Duplicator offers automatic WordPress Multisite backups with easy 1-click restore. Safely backup your entire Multisite network to secure cloud storage. WooCommerce Backups Duplicator offers reliable WooCommerce backups with military-grade encryption. Easily and automatically back up your entire online store to secure cloud storage. Pre-configured WordPress Installs Never start from scratch with Duplicator’s smart pre-configured WordPress installs. Save time and hassle duplicating ready-made sites with 1-click. WordPress Recovery Points with Quick Rollbacks Duplicator offers hourly recovery points and 1-click rollbacks for WordPress sites. Quickly and automatically recover from failed WordPress updates or disasters. Partial WordPress Backup Plugin Duplicator makes partial backups for WordPress quick and easy. Save storage and restore sites faster with database-only, media-only, or completely custom backups. Server to Server WordPress Migration Import Tool Duplicator makes server-to-server WordPress migrations fast and hassle-free. Quickly import your website to a new server in minutes. No downtime, no data loss. Smart WordPress Migration Wizard Duplicator’s smart WordPress migration wizard makes transferring your website to a new host or server effortless. Advanced installer options, custom search and replace rules and security key regeneration are all included. No downtime, no data loss, and no code required. Drag & Drop Import WordPress Website Tool Migrating WordPress sites has never been easier with Duplicator’s drag & drop import tools. Quickly transfer your site to a new host or server in minutes, no code required. Clone WordPress Website Plugin Duplicator clones your entire WordPress website with 1-click, no code needed. Perfect for staging sites, sandbox, or site migration. WordPress Staging Site Duplicator Pro lets you create a WordPress staging site directly from your WordPress dashboard. Safely test plugin updates, theme changes, and new features on a staging environment before pushing changes to your live site. No manual setup, no separate hosting, and no risk to your production site. AI Ready Backups Duplicator exposes its backup abilities through the WordPress Abilities API, so AI assistants can list your backups, create a new one and check its status on your behalf. Every action respects your WordPress permissions. Duplicator Pro Features Duplicator Pro takes Duplicator to the next level with features you’ll love, such as: WordPress staging sites – create a staging copy of your site to safely test changes before going live Drag and Drop installs – just drag the backup file to the destination site! Server to server import – import a backup directly from a URL or from cloud storage, no download needed Scheduled backups – daily, weekly, monthly or hourly, each with its own template and storage destinations Backup templates to save and reuse your backup configurations Cloud Storage to Dropbox Backups, Google Drive Backups, Microsoft OneDrive Backups, Amazon S3 Backups and FTP/SFTP Backups Any S3-compatible provider: Backblaze B2, Wasabi, Cloudflare R2, DigitalOcean Spaces, Google Cloud Storage, Vultr, DreamObjects and more Unlimited storage destinations – send every backup to several locations at once Quick Connect to Duplicator Cloud with your license key Custom Backups and Cloning: want just plugins, or just themes, just the media? No problem! Recovery Points added for very fast emergency site restores Multisite support – back up and migrate an entire WordPress network, install a subsite as a standalone site or import a site into a network Subsite filtering – back up only the subsites you need Installer branding – white-label the installer with your own look and feel Multi-threaded, chunked engine to support larger websites & databases Support for managed and shared hosts such as WordPress.com, WPEngine, GoDaddy Managed, and more WP-CLI commands for backups and automation Custom plugin hooks for developers Advanced permissions – control which roles and users can create, restore, transfer or configure backups Email notifications when a scheduled backup fails Automatic updates and professional support … and much more! Supported Backup Cloud Storage Integrations The free plugin stores backups locally and on Duplicator Cloud. Duplicator Pro adds any Amazon S3 compatible storage provider plus these first-party integrations. Duplicator Cloud Backups Localhost Backups FTP/ SFTP Backups Dropbox Backups Google Drive Backups Microsoft OneDrive Backups Amazon S3 Backups Cloudflare R2 Backups Wasabi Backups Dream Objects Backups Vultr Backups Digital Ocean Spaces Backups Google Cloud Storage Backups Backblaze B2 Storage Backups Linode Object Storage Backups You can easily see why Duplicator is the best WordPress backup and migration plugin on the market! Want to unlock these features? Upgrade to our Pro version Branding Guidelines Duplicator® is a registered trademark of Snap Creek LLC. When writing about the backup & migration plugin by Duplicator, please make sure to uppercase the initial first letter. Duplicator (correct) duplicator (incorrect)
JS Help Desk – AI-Powered Support & Ticketing System
JS Help Desk is a professional, AI-enhanced helpdesk and customer support system for WordPress. It offers a complete ticketing solution with front-end submission, guest tickets, and a native AI Copilot to boost agent efficiency. Powered by Zywrap, the AI Copilot brings top-tier large language models directly into your ticket editor. Call AI by Code. Zero Prompt Engineering. Key Resources JS Help Desk Demo Plugin Homepage Video Tutorials Free Version Major Features Core Ticketing & Management – Professional Support System: Enterprise-level ticketing for all users. – Unlimited Tickets & Agents: No artificial limits on your growth. – Unlimited Departments: Organize by Sales, Support, Billing, etc. – Priority Management: Highlight urgent issues with custom colors. – Internal Notes: Private notes with a title and a file attachment, never visible to the customer, plus a reason note when a ticket is transferred or assigned. – Custom Statuses: Track ticket progress with clear status messages. Zywrap AI Copilot (New!) – Zero Prompt Engineering: Agents don’t need to write prompts. Simply select a Support Intent (e.g., “Ask for Info” or “Escalate”) and the AI does the rest. – 1-Click Summaries: Instantly summarize long, complex ticket threads to get up to speed in seconds. – Smart Data Extraction: Automatically extract error codes, browser versions, and URLs from customer messages into clean, readable Data Cards. – Instant Translation: Break language barriers by translating customer messages or agent replies with a single click. – Auto-Draft Replies: Generate complete, professional responses based on the context of the entire ticket history. – Dynamic Routing: Automatically routes requests through the best available AI models (OpenAI, Anthropic, Gemini, Groq) via the Zywrap API. User & Agent Experience – Front-end Submission: Users create and track tickets without accessing the dashboard. – Guest/Visitor Tickets: Allow users to open tickets without creating an account. – Fully Responsive: Optimized for smartphones, tablets, and desktops. – HTML Editor: Rich text support for ticket summaries and replies. – Multiple Attachments: Admin-controlled size and file type limits. – Two Agent Tiers, Free: Staff the help desk from ordinary WordPress roles, with no add-on. Help Desk Agent works the queue in full; Help Desk Light Agent reads tickets and writes internal notes but can never answer the customer — the seat for the developer who has to look at the bug but must not reply to the person who reported it. Automation & AI – Instant Answers (New!): As a customer describes their problem, matching knowledge base articles, FAQs and canned responses surface right on the ticket form – so the simple questions get answered before a ticket is ever filed. – AI-Powered Reply Suggestions: Generate context-aware smart responses to save time. – Email Notifications: Automated alerts for new tickets, replies, and status changes. – Field & Email Managers: Full control over 12+ custom fields and HTML email templates. Security & Compliance – GDPR Ready: Built-in tools for data erasure and anonymization. – Spam Protection: Invisible verification with no third-party account needed, or Cloudflare Turnstile, hCaptcha or Google reCAPTCHA v2/v3 if you prefer. Plus per-visitor submission rate limits. – Ticket Activity Timeline: Every ticket keeps a readable event stream — who did what, from where, and which field changed from what to what. – Terms & Conditions: Require agreement before ticket submission. Customization & Reporting – Color Themes: 7 preset palettes to match your brand. – Detailed Reports: Summaries by agent, department, priority, and status. – RTL Ready: Full support for right-to-left languages. – Translations: Supports 35+ languages including French, German, Spanish, Arabic, and Chinese. Shortcodes [jssupportticket] – Control Panel [jssupportticket_addticket] – Add New Ticket form [jssupportticket_mytickets] – User Ticket List Premium Add-Ons JS Help Desk is a complete help desk system with 35+ professional addons. Email Piping – Create/reply to tickets via email. Time Tracking – Log time spent on resolutions. Paid Support – Charge per ticket or subscription. Agents – Multi-agent management & permissions. Agent Auto Assign – Rule-based ticket routing. Multi Forms – Unique forms per department. Merge Tickets – Combine duplicate queries easily. Ticket Overdue – Track SLA deadlines & response times. SMTP – Custom email protocol for reliability. Ban Email – Block specific users or domains. WooCommerce – Connect support to customer orders. Private Credentials – Store & auto-delete sensitive data. Export – Export ticket data/history. Desktop Notification – Real-time browser alerts. Ticket Auto Close – Auto-close inactive ticket threads. Feedback – Collect agent performance ratings. Knowledge Base – Self-service documentation portal. Mail Chimp – Sync users to marketing mailing lists. Announcements – Broadcast news to all support users. Downloads – Share supporting files with customers. FAQ – Database of frequently asked questions. Internal Mail – Agent-to-agent messaging system. Envato Validation – Verify purchase codes for tickets. Front-End Widgets – Display ticket stats in sidebars. Multi Language Emails – Language-based templates. Easy Digital Download – Integrated support for EDD. Privacy & Third-Party Service Disclosure AI Copilot (Zywrap) To provide advanced AI functionalities, JS Help Desk integrates with the Zywrap Cloud API (a third-party service). Data Transmission: When an agent actively uses an AI feature (such as “Generate Reply”, “Summarize”, “Extract Details”, or “Translate”), the content of the specific ticket thread and the customer’s message are securely transmitted to the Zywrap API to generate the response. Opt-In Required: The AI Copilot is completely disabled by default. No data is transmitted unless an Administrator explicitly registers for a Zywrap account, inputs their API Key in the settings, and an agent clicks an AI action button. Data Usage: Data sent to the Zywrap API is used strictly for generating the requested AI text in real-time. Please review the Zywrap Privacy Policy for full details on data handling. Spam Protection (CAPTCHA) JS Help Desk can verify that a ticket submission was made by a person. It ships with a self-hosted verification method, and optionally supports four third-party CAPTCHA services. The default makes no external requests. Out of the box the plugin uses its built-in check – a honeypot field, submission timing, and a small proof of work performed in the visitor’s browser. Nothing is loaded from a third party and no data leaves your site. Third-party services are opt-in. Cloudflare Turnstile, hCaptcha, Google reCAPTCHA v3 and Google reCAPTCHA v2 are offered as alternatives. One is used only after an administrator selects it and enters the site key and secret key of their own account with that provider. If either key is missing, the plugin falls back to the built-in check rather than blocking submissions. Why the provider’s own domain is used. A CAPTCHA is an anti-abuse service that issues a token at its own edge and validates that token against its own records. The challenge script therefore cannot be served from your site, and the response cannot be verified locally – both requests are required for the feature to function. When a provider is selected, its script is loaded on the ticket form and the visitor’s response is verified server-to-server: Cloudflare Turnstile – challenges.cloudflare.com (Terms, Privacy Policy) hCaptcha – js.hcaptcha.com, api.hcaptcha.com (Terms, Privacy Policy) Google reCAPTCHA v2 and v3 – www.google.com/recaptcha (Terms, Privacy Policy) What is transmitted. Only the challenge token generated in the visitor’s browser, your secret key, and the visitor’s IP address are sent to the selected provider’s verification endpoint. Ticket content, subjects, names and e-mail addresses are never sent to a CAPTCHA provider. Choosing none of them. Administrators who do not want any third-party request can leave the built-in provider selected, or turn verification off entirely.
