Device Detector vs MicroChat – Live Chat, Chatbots

Device Detector is a full featured analytics reporting and management tool that detects all devices accessing your WordPress site. For each call made to your site, Device Detector analyzes the sent header, detects the device doing the call (and its characteristics) and can: modify the is_mobile() WordPress core function to be more precise and reliable; add some CSS classes to the body tag of your site (many classes to choose from); let you use the result of the detection in your own developments; record detected characteristics for reporting. Device Detector can report the following main items and characteristics: KPIs: number of hits, class breakdown, clients types and engines; Classes: Bot, Desktop, Mobile and Other; Devices types: Camera, Car Browser, Console, Feature Phone, Phablet, Portable Media Player, Smart Display, Smartphone, Tablet, TV; Client types: Application Library, Browser, Feed Reader, Media Player, Mobile Application, PIM. Technical characteristics and versions of all browsers; Device identification: brand, model, etc.; OS identification: name, version, etc.; Calling channel: site backend, site frontend, cron job, Ajax request, XML-RPC request, Rest API request, Atom/RDF/RSS feed; For a full list of items, characteristics and supported devices, please see the ‘devices’ tab in the plugin settings. Device Detector supports multisite report delegation and per site configuration (see FAQ). Device Detector supports an extensive set of WP-CLI commands to: get a device detail: see wp help device describe for details; display Device Detector status: see wp help device status for details; toggle on/off main settings: see wp help device settings for details; describe engine capacities: see wp help device engine for details; display devices statistics: see wp help device analytics for details. For a full help on WP-CLI commands in Device Detector, please read this guide. Device Detector is part of PerfOps One, a suite of free and open source WordPress plugins dedicated to observability and operations performance. Based on the amazing Matomo UDD, Device Detector is a free and open source plugin for WordPress. It integrates many other free and open source works (as-is or modified). Please, see ‘about’ tab in the plugin settings to see the details. Developers If you’re a plugins / themes developer and want to take advantage of the detection features of Device Detector, visit the GitHub repository of the plugin to learn how to use it. Support This plugin is free and provided without warranty of any kind. Use it at your own risk, I’m not responsible for any improper use of this plugin, nor for any damage it might cause to your site. Always backup all your data before installing a new plugin. Anyway, I’ll be glad to help you if you encounter issues when using this plugin. Please read carefully the FAQ at the bottom of this page before requesting support. Privacy This plugin, as any piece of software, is neither compliant nor non-compliant with privacy laws and regulations. It is your responsibility to use it – by activating the corresponding options or services – with respect for the personal data of your users and applicable laws. This plugin doesn’t set any cookie in the user’s browser. This plugin may handle personally identifiable information (PII). If the GDPR or CCPA or similar regulation applies to your case, you must adapt your processes (consent management, security measure, treatment register, etc.). Donation If you like this plugin or find it useful and want to thank me for the work done, please consider making a donation to La Quadrature Du Net or the Electronic Frontier Foundation which are advocacy groups defending the rights and freedoms of citizens on the Internet. By supporting them, you help the daily actions they perform to defend our fundamental freedoms!

Microchat is the free WordPress live chat plugin. Microchat will help you have streamlined and easy communication with customers. The setup takes less than 3 minutes. Our support team is always there to help if you have any question. WHAT DO YOU GET? A free chatting plugin that lets you talk with website audience. Incoming visitor notifications to engage them as soon as they come to your website. Configure your bot for bot to talk to visitors 24/7 Connect with live agents for critical conversation. Automate repetitive support tasks, conversations, and generate leads. Chat templates that let you set up a bot conversation quickly and easily. Bot builder for powerful automation setup with no-code. CUSTOMIZABLE WORDPRESS CHAT WIDGET You can configure your chatbot based on your unique business needs/branding. INCOMING VISITOR NOTIFICATION SOUNDS Get notified when a new visitor arrives at your website. AUDIENCE TRACKING Locate countries they’re from, what device or browser they’re using, and what page they’re currently on. WORDPRESS CHATBOT Automate chatbot workflow to avoid repetitive tasks and reduce your workloads. CHATBOT TEMPLATES You can use templates to save time to build a new chatbot from the scratch. BOT BUILDER Simply drag-and-drop each modules to build powerful task workflow to automate bot behaviors. Setup 24/7 lead generation bot to welcome visitors while you are away. LEAD GENERATION You can harvest customers’ email lists and follow up post conversation. Send newsletters and email campaigns based on opt-in status.