OpenStation vs KokobeoChat – AI Live Chat, Chatbot & Multi-Channel Support Widget

wp-admin forgets. OpenStation doesn’t. You know the moment. You’re deep in a post and you need one image from the Media Library. You click over, find it, click back, and everything you had going is gone. Your scroll position, your half-typed thought, the three other things you had queued up in your head. That’s not a bug you hit. That’s the design. wp-admin shows you one screen at a time, and every navigation throws the last one away. It has worked this way since 2003, like a fridge that empties itself every time you close the door. WordPress has rebuilt almost everything else. The editor, the site editor, the patterns, the styles. The admin’s one-screen-at-a-time model is the layer nobody touched. OpenStation touches it. Install it and admin screens become draggable, resizable windows. Edit a post while the Media Library sits open next to it. Drag an image from one window straight into the other. Keep comments open in the corner. Reload the browser and your window layout — open pages, positions, sizes, and window states — comes back where you left it. OpenStation itself is free, GPL, and opt-in per user. One click in the admin bar turns it on for you. One click turns it off. Nobody else on your site sees anything change, and deactivating the plugin restores the classic admin exactly. No Core patches and no lock-in. Optional AI providers may charge for their service. Built and maintained by Automattic, the company behind WordPress.com, Jetpack, WooCommerce, and Tumblr. Work on more than one thing at once Admin pages open as windows, including pages added by most other plugins. Drag them, resize them, snap them, tile them, minimize them to a taskbar. The admin menu becomes a dock of icons. Two editors open at once is one click away. Never lose your place Moving between open windows leaves each page in place. Across reloads, OpenStation remembers your open pages, window positions, sizes and states, virtual desktops, and focus. Closing a window with unsaved changes warns you first. A desk you can actually put things on Drop posts, media, and links right onto the wallpaper. Sort them into folders. Trash them to a Trash that actually holds things. The stuff you’re working on this week can just sit out where you can see it. One desktop per job Virtual desktops, the way your operating system does them. One for writing. One for the store. One for comment triage. One for that redesign you keep poking at. Switch between them without closing anything. Find anything with Cmd+K The full WordPress command palette, plus slash commands from your plugins, all under one keystroke. Turn on the optional AI assistant and you can ask it things like “which post had the comment asking for the recipe?” and it searches your own content to answer. (Requires an AI provider configured in Settings → Connectors on WordPress 7.0+. Details under “External services” below.) See how your site fits together The Corkboard is an interactive, zoomable map of how your posts, pages, and products link to each other. Pan around it. Find the orphans. Find the hubs. Running a store? Orders, Products, Coupons, and Customers become browsable folders with stock and sale ribbons. Open a customer to see their lifetime spend and what they buy most. Follow a product to its buyers, or a coupon to who redeemed it. Make it yours Wallpapers, from color presets to animated scenes to your own photo. Live widgets pinned to the desktop: drafts, stats, recent comments, a focus timer. Uploadable desktop themes, including a built-in Legacy theme that brings the old WordPress blue back in one click. And Mio, a soft-body desk companion that drifts across your wallpaper and gets bumped around by your windows. Off by default. You’ll turn it on. For developers Extend OpenStation through documented PHP and JavaScript APIs. Register windows, icons, wallpapers, widgets, commands, and settings tabs through stable openstation_register_* PHP APIs and a typed JavaScript API; customize dock items through documented hooks; add AI tools with the WordPress Abilities API. Copy-paste examples live in the developer docs on GitHub. External services No external service is required for OpenStation’s desktop interface. The optional AI Assistant and two user-initiated enrichment features make the external requests described below. AI Assistant The optional AI Assistant sends data to the AI provider you configure in WordPress’s Settings → Connectors (for example OpenAI, Anthropic, or Google). Generation is routed through WordPress 7.0’s built-in AI Client, which supplies the credentials stored in Connectors. The plugin never handles an API key itself. With no provider configured in Connectors, no external AI requests are made. When the AI Assistant is enabled and a user invokes it (via Cmd+K or the slash-command palette): What is sent: the user’s prompt, the conversation history for the active session, and tool-call metadata. The plugin’s built-in tools (search_posts, search_pages, search_comments) run WordPress’s native keyword search and may include excerpts of the matching posts/pages/comments in tool results, which are then sent back to the provider as part of the agentic loop. When it is sent: on user-initiated AI requests, and (if an administrator enables “Score new comments with AI”) on comment-save hooks for spam analysis. Posts, pages, and taxonomy terms are not sent automatically. Why it is sent: to obtain model completions and tool-call decisions that drive the AI Assistant. Who provides the service: whichever provider you configured in Settings → Connectors. Which provider (and endpoint) receives the data depends entirely on that configuration. Review the chosen provider’s own terms and privacy policy (e.g. OpenAI, Anthropic, or Google). URL shortcut favicons When an authorized user creates a desktop shortcut to an external URL, OpenStation asks that URL for its page HTML and favicon so the shortcut can display the site’s icon. The request is made from your WordPress server and sends the requested URL, the server’s IP address, an OpenStation user-agent string, and normal HTTP request metadata to the operator of that site. This happens only when a user creates the shortcut. The destination site’s terms and privacy policy apply. WordPress.org plugin information When an authorized user opens or refreshes parts of OpenStation’s Plugins window, OpenStation may request public plugin details, update metadata, and review excerpts from WordPress.org. These requests send plugin slugs, the site’s locale, and normal HTTP request metadata to WordPress.org. This information is used only to display and manage plugins. Review the WordPress.org Privacy Policy. OpenStation’s OAuth relay does not contact a service by itself. Third-party plugins that configure the relay may contact their own providers and are responsible for disclosing those services. Credits OpenStation is brought to you by Automattic. The plugin is open source under GPLv2-or-later; contributions are welcome on GitHub. Third-party libraries The plugin bundles the following third-party JavaScript library, loaded on demand only when a feature that needs it is in use: PixiJS (MIT License) — used by the Corkboard window, built-in canvas wallpapers (e.g. the animated WordPress logo), the Mio desk companion, and the Inkfall typing game. PixiJS is loaded from the plugin’s own assets/vendor/ directory; no CDN requests are made. Data files The Inkfall game’s word list (assets/games/inkfall/words.txt) is generated from the following sources (attribution also ships in the file’s header): FrequencyWords by Hermit Dave (CC-BY-SA 4.0) — English word-frequency ranking derived from the OpenSubtitles corpus. english-words by dwyl (Unlicense) — used as a validity filter. LDNOOBW English list (CC-BY 4.0) — used as an exclusion filter.

Trademark notice: WhatsApp, Messenger, and Instagram are trademarks of Meta Platforms, Inc. KokobeoChat is not affiliated with, endorsed by, or sponsored by Meta Platforms, Inc. KokobeoChat is the easiest way to add live chat, AI support and multi-channel messaging to your WordPress site. Connect with your visitors in real time, automate responses with a self-learning AI, and let customers reach you on their favorite channel: Live Chat, WhatsApp, Messenger, Instagram, or Email — all from one single widget. Trusted by businesses in 24 countries and available in 14 languages, KokobeoChat combines the power of human operators with AI automation — so you can provide 24/7 support without hiring a 24/7 team. 🚀 Why choose KokobeoChat? Free plan forever — no credit card, no hidden fees, no time limit Paid plans with 15-day free trial — try Pro and Business risk-free 14 languages supported — auto-detects visitor language AI that learns over time — the more your visitors chat, the smarter the assistant becomes. Every conversation enriches the AI memory so replies get more accurate and personalized Multi-channel widget (Pro & Business) — WhatsApp, Messenger, Instagram, Email in one bubble Real-time translation — operators reply in their language, customers read in theirs Unlimited chats even on the free plan Setup in 60 seconds — install, enter API key, done Mobile-ready — fully responsive on every device GDPR compliant — data stays private, full privacy controls No ads — your site, your chat, your brand Multi-operator — add your team, distribute conversations Guided onboarding — clear Register / Login / Support buttons right inside the plugin settings ✨ Key Features For visitors: * Beautiful chat widget that fits any theme * Works on mobile, tablet and desktop * Voice messages and file sharing (Pro plans) * Offline forms when operators are not available * Instant answers from the AI Brain * Multi-channel selector — pick Live Chat, WhatsApp, Messenger, Instagram or Email For you: * Real-time dashboard at chat.kokobeo.com * Self-learning AI Brain — the knowledge base grows automatically with every chat. The more visitors you get, the more accurate and personalized the AI replies become * Analytics and conversation history * Operator routing and team management * Email notifications and Slack integration (coming soon) * Chat history export For global businesses: * 14 languages: English, Italian, Spanish, French, German, Portuguese, Dutch, Polish, Russian, Chinese, Japanese, Arabic, Turkish, Czech * Automatic language detection from the visitor browser * Messages translated on-the-fly between operator and customer 🌐 Multi-Channel Widget (Pro & Business plans) Give your visitors the freedom to choose how they contact you. The KokobeoChat widget supports 5 channels in one bubble: Live Chat — always on, real-time operator reply WhatsApp — one tap opens WhatsApp with your pre-filled welcome message Facebook Messenger — direct link to your Facebook page inbox Instagram — direct message to your Instagram business account Email — fallback with pre-filled subject, works with Gmail, Outlook, Yahoo, Apple Mail, ProtonMail All channels are configured from your KokobeoChat admin dashboard in seconds. Toggle what you want, add your phone number or username, save — and your widget updates live. This feature is available on the Pro (€29/month) and Business (€79/month) plans. Live Chat alone remains fully free forever. 💼 Plans & Pricing Free — €0 forever / Unlimited widgets, 500 chats/month, 1 operator. No credit card needed. Pro — €29/month with 15-day free trial / Unlimited chats, 5 operators, AI Brain with self-learning memory, multi-channel widget, analytics Business — €79/month with 15-day free trial / Everything + priority support, unlimited operators, custom branding Both Pro and Business plans include a 15-day free trial — no credit card required to start. Upgrade or cancel anytime. 🎯 Perfect for E-commerce stores (WooCommerce, Shopify) Service businesses and professionals Agencies and freelancers SaaS companies Any WordPress site that needs customer support 🔒 Privacy & Security KokobeoChat is fully GDPR compliant. We do not sell or share data with third parties. All chat data is encrypted in transit and at rest. Read our full policy at https://chat.kokobeo.com/privacy.html Descrizione (Italiano) KokobeoChat è il modo più semplice per aggiungere una live chat professionale, un assistente AI e un widget multicanale al tuo sito WordPress. Connettiti con i visitatori in tempo reale, automatizza le risposte con l’intelligenza artificiale e lascia che i clienti ti contattino dal loro canale preferito: Live Chat, WhatsApp, Messenger, Instagram o Email — tutto da un unico widget. Utilizzato da aziende in 24 paesi e disponibile in 14 lingue, KokobeoChat unisce la potenza degli operatori umani con l’automazione AI — così puoi offrire supporto 24/7 senza dover assumere un team 24/7. Perché sceglierlo: * Piano gratuito per sempre, nessuna carta richiesta * Piani Pro e Business con 15 giorni di prova gratuita * 14 lingue con rilevamento automatico * Widget multicanale (Pro & Business) — WhatsApp, Messenger, Instagram, Email in un’unica bolla * AI che impara nel tempo — più i visitatori chattano, più la memoria dell’assistente si arricchisce * Traduzione in tempo reale tra operatore e cliente * Installazione in 60 secondi * Pienamente conforme al GDPR * Multi-operatore per gestire il team Piani: Free €0 per sempre · Pro €29/mese · Business €79/mese (entrambi con trial 15 giorni, nessuna carta richiesta) Descripción (Español) KokobeoChat es la forma más fácil de añadir un chat en vivo profesional, un asistente de IA y un widget multicanal a tu sitio WordPress. Conecta con tus visitantes en tiempo real, automatiza respuestas con inteligencia artificial y deja que los clientes te contacten desde su canal favorito: Live Chat, WhatsApp, Messenger, Instagram o Email — todo desde un único widget. Utilizado por empresas en 24 países y disponible en 14 idiomas, KokobeoChat combina la potencia de operadores humanos con automatización AI — así puedes ofrecer soporte 24/7 sin necesidad de un equipo 24/7. Por qué elegirlo: * Plan gratuito para siempre, sin tarjeta requerida * Planes Pro y Business con 15 días de prueba gratuita * 14 idiomas con detección automática * Widget multicanal (Pro & Business) — WhatsApp, Messenger, Instagram, Email en una sola burbuja * IA que aprende con el tiempo — cuanto más chatean tus visitantes, más se enriquece la memoria del asistente * Traducción en tiempo real entre operador y cliente * Instalación en 60 segundos * Totalmente conforme al RGPD * Multi-operador para gestionar tu equipo Planes: Free €0 para siempre · Pro €29/mes · Business €79/mes (ambos con prueba de 15 días, sin tarjeta requerida) Description (Français) KokobeoChat est la façon la plus simple d’ajouter un chat en direct professionnel, un assistant IA et un widget multicanal à votre site WordPress. Connectez-vous avec vos visiteurs en temps réel, automatisez les réponses avec l’intelligence artificielle et laissez les clients vous joindre depuis leur canal préféré : Live Chat, WhatsApp, Messenger, Instagram ou Email — tout depuis un seul widget. Utilisé par des entreprises dans 24 pays et disponible en 14 langues, KokobeoChat combine la puissance des opérateurs humains avec l’automatisation IA — offrant un support 24/7 sans équipe 24/7. Pourquoi le choisir: * Plan gratuit pour toujours, sans carte bancaire * Plans Pro et Business avec 15 jours d’essai gratuit * 14 langues avec détection automatique * Widget multicanal (Pro & Business) — WhatsApp, Messenger, Instagram, Email dans une seule bulle * IA qui apprend avec le temps — plus vos visiteurs discutent, plus la mémoire de l’assistant s’enrichit * Traduction en temps réel entre opérateur et client * Installation en 60 secondes * Entièrement conforme au RGPD * Multi-opérateur pour gérer votre équipe Plans: Free €0 pour toujours · Pro €29/mois · Business €79/mois (les deux avec essai 15 jours, sans carte requise) Beschreibung (Deutsch) KokobeoChat ist der einfachste Weg, einen professionellen Live-Chat, einen KI-Assistenten und ein Multi-Channel-Widget zu Ihrer WordPress-Seite hinzuzufügen. Verbinden Sie sich in Echtzeit mit Ihren Besuchern, automatisieren Sie Antworten mit künstlicher Intelligenz und lassen Sie Kunden Sie über ihren bevorzugten Kanal erreichen: Live-Chat, WhatsApp, Messenger, Instagram oder E-Mail — alles aus einem einzigen Widget. Verwendet von Unternehmen in 24 Ländern und verfügbar in 14 Sprachen, kombiniert KokobeoChat die Kraft menschlicher Operatoren mit KI-Automatisierung — für 24/7-Support ohne 24/7-Team. Warum wählen: * Kostenloser Plan für immer, keine Kreditkarte erforderlich * Pro- und Business-Pläne mit 15 Tagen kostenlos testen * 14 Sprachen mit automatischer Erkennung * Multi-Channel-Widget (Pro & Business) — WhatsApp, Messenger, Instagram, E-Mail in einer Blase * KI die mit der Zeit lernt — je mehr Ihre Besucher chatten, desto reicher wird das Gedächtnis des Assistenten * Echtzeit-Übersetzung zwischen Operator und Kunde * Installation in 60 Sekunden * Vollständig DSGVO-konform * Multi-Operator zur Team-Verwaltung Pläne: Free €0 für immer · Pro €29/Monat · Business €79/Monat (beide mit 15-Tage-Trial, keine Karte erforderlich) External Services This plugin connects to the KokobeoChat service (chat.kokobeo.com) to load the live chat widget and enable real-time communication between website visitors and operators. What data is sent and when: When a page containing the widget is loaded, the visitor browser connects to https://chat.kokobeo.com to load the widget script and establish a WebSocket connection for real-time chat. If the visitor sends a message, the message content is transmitted to KokobeoChat servers to be delivered to operators and (optionally) processed by the AI Brain for automatic replies. The plugin also transmits the following information to chat.kokobeo.com: * The website URL where the widget is loaded (for routing) * The API key configured in WordPress Settings (for authentication) * Visitor browser language (for automatic language detection) * Messages written by the visitor in the chat If a visitor opens the WhatsApp, Messenger, Instagram or Email channel from the widget (Pro & Business plans only), their browser will connect to the respective third-party service (wa.me, m.me, ig.me or their email provider) to open the conversation. No data is transmitted by the plugin to those services beyond the visitor clicking the link. No personal data is transmitted without user interaction (until the visitor opens the chat and sends a message). Service provider: KokobeoChat is operated by Europe Services SE (Czech Republic) and Goldman Services INC (Canada). Legal documents: * Terms of Service: https://chat.kokobeo.com/terms.html * Privacy Policy: https://chat.kokobeo.com/privacy.html