Surface Kit – The All in One Engagement Platform. Sticky Headers, Floating Buttons, AI Chatbot, Popups vs Storebird AI Chat for WooCommerce

Surface Kit is the unified engagement platform for WordPress. Instead of installing separate plugins for sticky headers, floating buttons, popup builders, and AI chat activate only the features you need from one centralized dashboard. Designed for marketers, agencies, and site owners who want to increase conversions without plugin bloat, Surface Kit combines the most-requested engagement features into a lightweight, high-performance toolkit. Why Surface Kit Stands Out Most engagement plugins make you choose. You want a sticky header? Install one plugin. You want floating buttons? Install another. You want an AI chatbot? That’s a third plugin plus monthly API costs. Surface Kit eliminates that friction. One plugin. One dashboard. One place to activate, customize, and analyze visitor engagement. Compare what Surface Kit replaces: * Traditional sticky header plugins (free/paid variants) * Floating action button builders * Notification and popup platforms * Separate AI chatbot services * Analytics from multiple tools Surface Kit bundles all of this functionality into a single installation with unified analytics. AI Chatbot – Your 24/7 Sales and Support Machine Multi-model AI support means you’re never locked into one provider. Seamlessly switch between OpenAI, Anthropic Claude, and Google Gemini or use multiple models for different purposes. Key Features: * Select your preferred AI provider (OpenAI, Anthropic, Google Gemini) * Secure API proxy routes requests through WordPress to protect API keys * Customizable system instructions and brand voice * Smart trigger controls: auto-open on scroll, exit-intent, or manual * Conversation history persistence across sessions * Built-in conversation logging and analytics * Mobile-responsive chat widget with custom styling * Page-level visibility rules for precise targeting * Rate limiting and cost controls The chatbot learns from your site context. Provide documentation, FAQs, or custom knowledge the AI delivers responses grounded in your actual content. Sticky Navigation – Keep Navigation Accessible Sticky headers improve UX and reduce bounce. Surface Kit’s implementation is universal: works with any theme (Elementor, Divi, Genesis, custom themes), any page builder, and any WordPress setup. Features: * Automatic sticky activation when users scroll past original position * Scroll-aware fade-in and smooth animations * Optional bottom border and drop shadow styling * Scroll progress indicator bar (optional) * Device-specific visibility (show/hide on mobile, tablet, desktop) * Page-level rules: apply sticky to all pages, selected pages, or exclude specific pages * Minimal CSS/JS footprint protects Core Web Vitals * Real-time visual preview in the admin dashboard No CSS selectors required. Point-and-click setup works with any navbar structure. Floating Action Buttons – Direct Communication Channels 11+ button types keep visitors connected to your most important channels. Configure up to 3 active buttons displayed together, or use the orbital hub mode for expandable menus. Supported Actions: * Click-to-Chat (WhatsApp, Messenger, Telegram, Instagram, Facebook, X/Twitter) * Click-to-Call phone integration * Email shortcuts * Scroll-to-top with progress indicator * Custom URL buttons * Messenger/SMS workflows * Social media links Features: * Multi-button orbital hub with custom ordering * Trigger-based display (scroll depth, time delay, exit-intent) * Device targeting and scheduling windows * Page-level include/exclude rules * Custom styling: colors, icons, animations, sizing * Analytics: track opens, clicks, and conversions per button * Pre-filled messages for click-to-chat * Responsive design for all screen sizes Smart Popups – Exit-Intent, Targeted Offers, Lead Capture Display high-converting offers exactly when visitors are ready to act or about to leave. Features: * Exit-intent detection (trigger when cursor moves toward browser exit) * Display triggers: immediate, scroll-based (%, distance), time-delayed * Smart scheduling: set display windows (date ranges, specific times) * Cookie-based frequency control (show once per session, daily, weekly) * Page-level targeting: include/exclude specific pages and post types * Device-specific display rules * Custom form builder for lead capture * Pre-built templates for discounts, lead magnets, announcements Built-in Analytics Dashboard All engagement metrics in one place. No external tools required. Metrics Tracked: * AI Chatbot: message count, conversation duration, resolution rate * Floating Buttons: click-through rate, channel breakdown, conversion source * Popups: impressions, click-through rate, form submissions, conversion rate * Sticky Navigation: scroll depth, interaction patterns * Time ranges: 7 days, 30 days, 90 days, all-time * Device breakdown: desktop, tablet, mobile * Detailed event logs: timestamps, user actions, conversion sources Performance & Security Built for speed and privacy. Lightweight asset delivery: minimal CSS/JS adds <50KB to page weight Lazy loading: engage code only loads when feature is triggered Core Web Vitals optimized: no impact on LCP, INP, or CLS API key security: keys proxied through WordPress backend, never exposed to browser Local storage: all analytics and settings stored in your WordPress database GDPR-friendly: conversation history and analytics remain fully private No external data requests unless explicitly configured Cross-Theme & Builder Compatibility Works with every WordPress theme and page builder. Tested with: * Elementor (Pro & Free) * Divi * GeneratePress * Astra * OceanWP * Beaver Builder * WPBakery * Gutenberg (Block Editor) * Custom themes What’s Included in Free vs Pro Free Version: * Sticky navigation * 1 floating button (limited channels) * Basic popup builder * Keyword-based chatbot (no AI) * 90-day analytics retention * Essential support Pro Features (Premium): * Unlimited floating buttons * Multi-model AI chatbot (OpenAI, Anthropic, Google Gemini) * Conversation history and RAG context * Unlimited analytics retention * Page-level visibility rules for all features * Custom CSS injection * Priority support Real-World Use Cases E-commerce stores: AI chatbot answers product questions, sticky checkout button increases conversions, exit-intent discount popup recovers abandoned carts. SaaS applications: Sticky navigation keeps features accessible, floating chat button reduces support tickets, popups promote feature adoption. Marketing agencies: One dashboard controls engagement for multiple client sites, unified analytics proves ROI to stakeholders. Service businesses: Click-to-call buttons convert visitors, AI chatbot qualifies leads 24/7, sticky booking button is always visible. Content sites & blogs: Exit-intent email capture grows your list, sticky navigation improves content discovery, floating button links to your best-performing content. External Services & API Dependencies Surface Kit integrates with third-party AI services only when you enable the chatbot and provide your own API keys. No data is sent to external servers without explicit configuration. OpenAI API (optional, for chatbot) * Endpoint: https://api.openai.com/v1/chat/completions * Data sent: model selection, system instructions, conversation messages, API key * When: only when enabled and chatbot messages are sent * Terms: https://openai.com/policies/terms-of-use * Privacy: https://openai.com/policies/privacy-policy Anthropic Messages API (optional, for chatbot) * Endpoint: https://api.anthropic.com/v1/messages * Data sent: model selection, system instructions, conversation messages, API key * When: only when enabled and chatbot messages are sent * Terms: https://www.anthropic.com/legal/commercial-terms * Privacy: https://www.anthropic.com/legal/privacy Google Gemini API (optional, for chatbot) * Endpoint: https://generativelanguage.googleapis.com/v1beta/models * Data sent: model selection, system instructions, conversation messages, API key * When: only when enabled and chatbot messages are sent * Terms: https://developers.google.com/terms * Privacy: https://policies.google.com/privacy No requests are made to these services unless the chatbot is explicitly enabled and configured. Privacy & Data Collection To provide proper support and ensure plugin compatibility, Surface Kit may collect limited technical data when you choose to “Verify” your installation or provide feedback during deactivation. This process is optional and helps us improve the user experience. Data we may collect includes: Contact Information: Admin email address for support-related correspondence. Site Identity: Site URL and environment details to troubleshoot compatibility issues. Direct Interactions: Feedback, survey responses, and error reports provided during plugin usage or deactivation. Technical Logs: User agent, PHP/WordPress versions, and installation timestamps to identify bugs and performance bottlenecks. We do not track individual user behavior or share this data with third parties for marketing purposes. Support & Documentation For detailed documentation, setup guides, and troubleshooting, visit: https://getsurfacekit.com/docs Need help? Open a support ticket: https://wordpress.org/support/plugin/surface-kit/ Contributors Special thanks to the WordPress community for feedback and testing. License Surface Kit is released under the GPLv2 or later. See license.txt in the plugin folder or https://www.gnu.org/licenses/gpl-2.0.html for details.

Questions cost sales before checkout—and time after it. Storebird answers both. A shopper is ready to buy, but has one last question. Is it the right size? Is it in stock? Will it arrive in time? Another customer just wants to know where their order is. If nobody answers, the first shopper may leave. The second question lands in your inbox. Storebird is the AI chatbot that knows your WooCommerce store. It turns live products, stock, variations, orders and store information into useful answers. Before the sale, it helps shoppers find the right product and move forward. After the sale, it answers order, delivery and policy questions—without making you type the same reply again. Less chasing. Less hesitation. More customers who know what to do next. Real Questions. Real Store. Real Results. On one real WooCommerce store, Storebird handled 534 customer chats and captured 72 leads. 82% of those conversations were freely typed product questions—not preset buttons. That is the job Storebird is built for: being there at the exact moment a customer needs an answer. Not Another Chatbot That Guesses Generic chatbots read a few pages and hope for the best. Storebird connects directly to WooCommerce, so it can work with the data your store already runs on: Products and variations — help shoppers compare options, sizes, colours and specifications Live prices and stock — show what is available now Product recommendations — turn natural-language questions into matching products with direct links Orders and tracking — let customers securely check order status and delivery information Coupons and policies — explain discounts, shipping, returns and the store information you add When you update a product in WooCommerce, Storebird syncs the change automatically. No scripts to maintain. No chatbot flowcharts to rebuild. No OpenAI API key required. Train Storebird on What Makes Your Store Different Your store is more than product titles and prices. The best answers often live in your shipping rules, return policy, sizing advice, buying guides and the details your team knows by heart. Storebird gives your AI its own knowledge base. You can: Import pages from your website and turn existing store content into answers Add and edit knowledge manually for FAQs, policies, product advice or anything unique to your business Teach product-specific details with notes and corrections attached to individual products Control what the AI uses by activating, updating or removing knowledge whenever you want See which knowledge gets used in customer answers Storebird automatically enriches and reprocesses the knowledge you add. Update a page, correct a product or change your WooCommerce data, and future answers can use the latest version. The more useful knowledge you give Storebird, the more useful Storebird becomes—without rebuilding scripts or chatbot flows. Your own knowledge base is included on every plan: up to 100 pages on Essential and unlimited pages on Pro and Scale. One WooCommerce Brain, Before and After the Sale Storebird does more than answer FAQs. It understands where the customer is in the buying journey. Before checkout, Storebird can answer questions such as: “Which of these products fits what I need?” “Do you have this in my size?” “What is the difference between these two?” “Can this arrive before Saturday?” After checkout, the same assistant can help with: “Where is my order?” “Has my package shipped?” “Can I return this?” “How do I use the product I bought?” Your customer gets a clear next step. You get fewer repetitive questions competing for your attention. AI When It Can. You When It Should. Some conversations need a person. Storebird can hand over the full conversation history and notify you, so the customer does not have to start again. When you are ready to bring more customer communication together, Storebird also supports AI email drafts using live WooCommerce data, two-way WhatsApp conversations, lead capture and one inbox across connected stores and channels. You stay in control of the assistant’s tone, instructions, welcome message and knowledge. Match the widget to your brand, review conversations in the dashboard and let Storebird respond in your customer’s language, with WPML support for multilingual catalogs. Your Store in Your Pocket. Free iOS and Android App. A handoff only helps if you notice it. The Storebird app for iOS and Android sends you a push notification the moment a shopper asks for a human, so you can read the whole conversation, take over from the AI and answer from wherever you are — then resolve the chat or hand it back to the assistant. The app is included with your Storebird account: same login, no extra subscription, no per-seat fee. Get it for iPhone and iPad or Android. See It Answer Before Your Customers Do Do not take our word for it. Install Storebird, connect your store and ask it the hardest product question you received this week. Private test mode keeps the widget visible only to logged-in store administrators until you decide it is ready for shoppers: Install and connect Storebird Let your WooCommerce products sync Ask real customer questions Check the answers yourself Go live when you are ready The plugin is free to install. A Storebird account and paid plan are required to make the assistant available to shoppers. The Pro plan includes a 14-day trial. Your customers already have questions. Give them a reason to keep shopping. Install Storebird and see what it knows External Services This plugin connects to the Storebird API service to provide AI-powered chat functionality. Storebird API This plugin sends data to and receives data from the Storebird API (https://storebird.ai/api) for the following purposes: Data sent: * Product information (names, prices, descriptions, images) – when syncing products * Chat messages from customers – when customers use the chat widget * Visitor information (page URL, session ID) – for chat context * WordPress and WooCommerce version info – during connection setup When data is sent: * On initial plugin connection (automatic or manual) * On product sync (manual trigger in admin) * When products are created/updated in WooCommerce * When customers send messages through the chat widget Service links: * Service website: https://storebird.ai * Terms of Service: https://storebird.ai/terms * Privacy Policy: https://storebird.ai/privacy