DBM Sonia – AI Shop Assistant for WooCommerce vs AI Chatbot for WooCommerce – StoreAgent

Sonia is an AI chatbot for WooCommerce that helps you sell more and answer fewer support emails. It adds a conversational assistant to your store, powered by the DBM-AI cloud service. Visitors get instant, accurate answers about your products — and you get fewer repetitive questions in your inbox. Sonia is grounded in your real product catalog and site content, so it answers accurately about your store instead of giving generic AI guesses. It has two jobs: Shop assistant — answers product questions, searches your WooCommerce catalog, compares items, recommends alternatives, and notifies shoppers when products are back in stock. Form completion assistant — guides visitors through forms with field-by-field help, multi-field pre-fill from natural language, and accessibility features. Why store owners use it: Sell more — Sonia helps turn browsers into buyers with instant product search, side-by-side comparisons, and personalised recommendations. Cut customer support costs — by answering product, stock, and FAQ questions automatically, around the clock, Sonia helps keep repetitive questions out of your inbox. Bring shoppers back — automatic restock notifications re-engage visitors who were interested in out-of-stock items. Accurate, not generic — Sonia answers from your actual catalog and crawled site content, so replies are about your store, not made-up AI guesses. Speaks in your brand’s voice — set Sonia’s name, personality and language yourself; and with on-demand specialisation she can be tuned to your industry and individual brand, so she answers with your tone and your brand’s own knowledge. Features: Conversational shop assistant for WooCommerce — product search, details, comparison, recommendations, restock notifications Form completion assistant — field help icons, multi-field pre-fill from natural language Multilingual product search — visitors can search in 8 languages (EN, RO, ES, FR, DE, IT, PT, NL) even if your catalog is in a different language Smart query matching — fuzzy matching maps visitor queries to your store’s categories, brands, colours, and sizes Personalisation — configurable name, personality, voice and language, plus optional on-demand specialisation for industry- and brand-specific knowledge Optional text-to-speech for AI replies Optional speech-to-text voice input Works with Contact Form 7, WPForms, Gravity Forms, Elementor Forms, and any HTML form Shadow DOM isolation — zero CSS conflicts with your theme Mobile responsive Per-page enable/disable control Optional Cloudflare Turnstile bot protection Privacy-first: PII is sanitized before reaching the AI Setup: Install and activate the plugin Go to Settings > DBM Sonia Shop Assistant Paste your API key from your DBM-AI Dashboard Choose your form selector (auto-detected for popular form plugins) Done! For step-by-step guides see the Tutorials. External services This plugin relies on two third-party services. Both are documented below so site owners and visitors know what data is sent and when. 1. DBM-AI What it is and what it is used for: DBM-AI is the cloud AI service that powers the conversational chat widget (shop assistant + form assistant). The plugin loads the chat widget script from this service and forwards visitor chat messages to it for AI processing. What data is sent and when: On each visitor chat message: the message text, conversation context, current page URL, and your site’s API key are sent to the DBM-AI API. When you save the API key, test the connection, or connect WooCommerce from the settings page: your API key, site URL, and (if WooCommerce is enabled) read-only WooCommerce REST API credentials are sent. When the chat widget is loaded on a page: the widget script is fetched from https://dbm-ai.com/ai-form/plugin.js. When text-to-speech is enabled and the AI replies: synthesized audio is streamed from the DBM-AI API. Service provided by DBM-AI (https://dbm-ai.com): Terms of Service: https://dbm-ai.com/ai-form/terms/ Privacy Policy: https://dbm-ai.com/ai-form/privacy-policy/ By activating this plugin and entering your API key you agree to the DBM-AI Terms of Service and Privacy Policy. 2. Cloudflare Turnstile (optional) What it is and what it is used for: Cloudflare Turnstile is a CAPTCHA-style bot-protection service. The plugin only loads it if you enter a Turnstile Site Key in the settings page. When enabled, the Turnstile widget is shown on protected forms / chat sessions to verify that the visitor is not a bot. What data is sent and when: When a visitor loads a page where Turnstile is enabled, the Turnstile JavaScript is loaded from https://challenges.cloudflare.com/turnstile/v0/api.js. The browser then exchanges environmental signals (IP address, browser fingerprint data, behavioural signals) with Cloudflare to generate a verification token. This is handled by Cloudflare and described in their privacy policy. The verification token is included with the visitor’s chat / form submission so the server can validate it. Service provided by Cloudflare, Inc. (https://www.cloudflare.com): Terms of Service: https://www.cloudflare.com/website-terms/ Privacy Policy: https://www.cloudflare.com/privacypolicy/ If you do not enter a Turnstile Site Key, no requests are made to Cloudflare.

🟡 An AI Chatbot for WooCommerce, Trained on Your Own Products StoreAgent is an AI chatbot for WooCommerce with a full set of AI content tools built in. The chatbot reads your real product catalogue — titles, descriptions, attributes, variations, prices and reviews — and uses it to answer shopper questions in natural conversation, 24/7. This is not a generic ChatGPT window bolted onto your sidebar. It is a WooCommerce chatbot that knows your stock, your prices and your policies, because it is trained on your store. 💬 AI Chatbot for WooCommerce – Instantly answer shopper questions from your own product data ✍️ AI Product Description Writer – Create SEO-ready copy in seconds 🏷️ AI Product Tag Generator – Suggests optimised product tags ⭐ AI Review Summaries – Turns reviews into powerful social proof 📈 AI Insights Dashboard – See what the chatbot is doing and where your content needs work ⚡ No-Code Setup – Connect your store and the chatbot starts working, no API keys to hunt down 👉 You’ll need a free StoreAgent.ai account to activate the AI features. 🧠 Why Store Owners Choose the StoreAgent Chatbot ✅ Slash Your First-Response Support Times Turn your WooCommerce store chat into an AI teammate that handles FAQs, product questions and order questions — the bulk of everyday customer support — saving you hours every week. The StoreAgent AI chatbot slashes first-response times to under 10 seconds and cuts repetitive support questions by 70% or more. Your team stops answering the same five questions over and over, because a conversational chatbot trained on your product data answers them first. ✅ Ship SEO-Ready Product Pages In Seconds AI product description generation is included for all accounts, even free plans. Answer a couple of questions about your product and watch as our e-commerce trained AI writes the copy in a flash. ✅ Insights Delivered To Your Dashboard StoreAgent actively surfaces content improvement opportunities and delivers them to your dashboard, then it’s one click to run the AI content tools and implement the change. The ultimate balance between staying in control and letting AI do the hard work. ✅ No More Copy+Paste Or Fiddling With API Keys Most AI tools feel like you’re babysitting a chat prompt — StoreAgent is different. If you’re still copying and pasting out of a ChatGPT window you’re missing out on e-commerce AI agents that are trained and tuned for store owners. And there are no provider API keys to dig for: connect your store and get started. 💬 What the WooCommerce AI Chatbot Does 🟢 AI Chatbot Widget – A real-time conversational chatbot on your storefront, powered by your own product data 🟢 Product-Aware Conversations – Answers pulled directly from titles, specs, attributes, variations and reviews 🟢 Live Price & Stock Answers – The chatbot reads live product and variation prices at the moment it answers, so it never quotes a stale figure 🟢 Order Lookups – Signed-in shoppers can ask the chatbot about their own orders 🟢 In-Chat Coupon Offers – Let the chatbot offer a coupon to move a hesitant shopper over the line 🟢 Competitor Blocklist – Name the brands you never want your chatbot to mention or recommend 🟢 Tone Control – Set the tone of voice your chatbot replies in 🟢 Multi-Language Detection – The chatbot answers each shopper in their own language 🟢 Full Chat History Logs (Paid Plans) – Read every conversation your chatbot has, in your StoreAgent.ai account 🟢 Feedback & Human Escalation – Shoppers rate the chatbot’s answers, and unresolved conversations can be emailed to you as a summary with the customer set as reply-to 🟢 Guest & Logged-In Support – The chatbot works for anonymous visitors, not just account holders 🟢 WooCommerce Integration – Works out of the box with WooCommerce and any WooCommerce-compatible theme 🛒 A Chatbot That Actually Knows Your Store Most WordPress chatbot plugins ask you to paste content in by hand or point them at a sitemap. StoreAgent indexes your store properly. Choose which post types feed the chatbot — products, posts, pages, or any combination — and StoreAgent keeps that index in sync as you publish and edit. You can exclude specific pages, watch indexing progress as a live percentage, and re-sync any post type on demand. The chatbot holds off appearing on your storefront until the first index finishes, so a shopper never meets a chatbot that doesn’t know anything yet. Variable products are handled properly, right down to per-variation pricing, which is where a lot of AI chatbots quietly fall over on a real WooCommerce catalogue. 🎨 Customise the Chatbot to Match Your Brand Your chatbot should look like it belongs on your site. Set the widget colours, text and greeting to match your brand Choose the chatbot’s position on screen, or open it by default Drop the chatbot inline anywhere with a shortcode instead of a floating bubble Control which post types and pages the chatbot appears on Preview mode to test chatbot answers before your shoppers see them 📊 See What Your Chatbot Is Actually Doing The StoreAgent dashboard tracks chatbot impressions, conversations and chat → add-to-cart events, and turns them into a KPI band and a conversion funnel. You get a plain-English briefing you can open as a full report or share with your team, so the chatbot stops being a black box. ✍️ AI Content Tools for WooCommerce Every plan includes a working set of AI agents for the content jobs you keep putting off: ✍️ Product Descriptions – SEO-friendly product copy in seconds ✍️ Category Descriptions – SEO-friendly copy for your category archives ⚡ Short Descriptions – Scroll-stopping blurbs auto-generated from your long copy 🏷️ Product Tags – One-click tag suggestions for better on-site search ⭐ Review Summaries – Turns mountains of reviews into punchy social proof 🖼️ Image Alt Tags – Accessible, descriptive alt text generated from the image itself 🎟️ Coupon Descriptions – Readable coupon copy written for you 🤝 Upsell & Cross-Sell Suggestions – AI-recommended product pairings 🛡️ Review Moderation – An AI agent that triages incoming product reviews for you ❓ Product Questions (Q&A) – Answer shopper questions on the product page, with an Ask a Question widget Run any agent on a single product, on a sample, or in bulk across your whole catalogue — from the products list, or from WP-CLI. “Complete this product with AI” runs several agents at once to fill out a thin product in one click, and every agent shows its credit cost before you spend anything. 📈 AI Insights for WooCommerce 🔔 Automated Notifications – StoreAgent surfaces quick fixes to your dashboard so you can improve listings without going looking for problems 📈 Content Quality Monitoring – Watches description length and quality, with one-click buttons to fix what it flags 🔌 Works With Your Existing Stack StoreAgent integrates with WooCommerce Wholesale Suite (and respects your wholesale role conditions), WC Vendors, and SiteGround Optimizer. It also exposes 30 abilities through the WordPress Abilities API, so other AI tools on your site can call StoreAgent’s agents directly. 🌍 Built for WordPress & WooCommerce Install and connect your store in a few minutes Compatible with any WooCommerce-ready theme, including block themes Lightweight, CDN-served assets and GDPR-compliant 🆓 Get Started for Free The free Lite plan gives you a real taste of everything, including the AI chatbot and the content tools. Keep it as long as you like. Upgrade when you want higher plan limits or the more advanced features. See all plans at storeagent.ai/pricing/. Use of Third-Party Services This plugin connects your store to the StoreAgent.ai service to power the AI chatbot and the AI content tools. A free StoreAgent.ai account is required. When enabled, the plugin sends the content you select for indexing (for example product titles, descriptions, attributes, prices and reviews) and the messages shoppers type into the chatbot to StoreAgent.ai, which generates the responses and content and returns them to your site. Service: StoreAgent.ai Terms of Service Privacy Policy Please make sure this is compatible with your own privacy policy and applicable data protection laws before enabling the chatbot on a live store. Feedback and Support If you encounter any issues or have feature suggestions, please reach out to us at [email protected]. Have an idea for an AI tool? Let us know.