DBM Sonia – AI Shop Assistant for WooCommerce vs AI Puffer – Chat. Create. Automate. (formerly AI Power)

Sonia is an AI chatbot for WooCommerce that helps you sell more and answer fewer support emails. It adds a conversational assistant to your store, powered by the DBM-AI cloud service. Visitors get instant, accurate answers about your products — and you get fewer repetitive questions in your inbox. Sonia is grounded in your real product catalog and site content, so it answers accurately about your store instead of giving generic AI guesses. It has two jobs: Shop assistant — answers product questions, searches your WooCommerce catalog, compares items, recommends alternatives, and notifies shoppers when products are back in stock. Form completion assistant — guides visitors through forms with field-by-field help, multi-field pre-fill from natural language, and accessibility features. Why store owners use it: Sell more — Sonia helps turn browsers into buyers with instant product search, side-by-side comparisons, and personalised recommendations. Cut customer support costs — by answering product, stock, and FAQ questions automatically, around the clock, Sonia helps keep repetitive questions out of your inbox. Bring shoppers back — automatic restock notifications re-engage visitors who were interested in out-of-stock items. Accurate, not generic — Sonia answers from your actual catalog and crawled site content, so replies are about your store, not made-up AI guesses. Speaks in your brand’s voice — set Sonia’s name, personality and language yourself; and with on-demand specialisation she can be tuned to your industry and individual brand, so she answers with your tone and your brand’s own knowledge. Features: Conversational shop assistant for WooCommerce — product search, details, comparison, recommendations, restock notifications Form completion assistant — field help icons, multi-field pre-fill from natural language Multilingual product search — visitors can search in 8 languages (EN, RO, ES, FR, DE, IT, PT, NL) even if your catalog is in a different language Smart query matching — fuzzy matching maps visitor queries to your store’s categories, brands, colours, and sizes Personalisation — configurable name, personality, voice and language, plus optional on-demand specialisation for industry- and brand-specific knowledge Optional text-to-speech for AI replies Optional speech-to-text voice input Works with Contact Form 7, WPForms, Gravity Forms, Elementor Forms, and any HTML form Shadow DOM isolation — zero CSS conflicts with your theme Mobile responsive Per-page enable/disable control Optional Cloudflare Turnstile bot protection Privacy-first: PII is sanitized before reaching the AI Setup: Install and activate the plugin Go to Settings > DBM Sonia Shop Assistant Paste your API key from your DBM-AI Dashboard Choose your form selector (auto-detected for popular form plugins) Done! For step-by-step guides see the Tutorials. External services This plugin relies on two third-party services. Both are documented below so site owners and visitors know what data is sent and when. 1. DBM-AI What it is and what it is used for: DBM-AI is the cloud AI service that powers the conversational chat widget (shop assistant + form assistant). The plugin loads the chat widget script from this service and forwards visitor chat messages to it for AI processing. What data is sent and when: On each visitor chat message: the message text, conversation context, current page URL, and your site’s API key are sent to the DBM-AI API. When you save the API key, test the connection, or connect WooCommerce from the settings page: your API key, site URL, and (if WooCommerce is enabled) read-only WooCommerce REST API credentials are sent. When the chat widget is loaded on a page: the widget script is fetched from https://dbm-ai.com/ai-form/plugin.js. When text-to-speech is enabled and the AI replies: synthesized audio is streamed from the DBM-AI API. Service provided by DBM-AI (https://dbm-ai.com): Terms of Service: https://dbm-ai.com/ai-form/terms/ Privacy Policy: https://dbm-ai.com/ai-form/privacy-policy/ By activating this plugin and entering your API key you agree to the DBM-AI Terms of Service and Privacy Policy. 2. Cloudflare Turnstile (optional) What it is and what it is used for: Cloudflare Turnstile is a CAPTCHA-style bot-protection service. The plugin only loads it if you enter a Turnstile Site Key in the settings page. When enabled, the Turnstile widget is shown on protected forms / chat sessions to verify that the visitor is not a bot. What data is sent and when: When a visitor loads a page where Turnstile is enabled, the Turnstile JavaScript is loaded from https://challenges.cloudflare.com/turnstile/v0/api.js. The browser then exchanges environmental signals (IP address, browser fingerprint data, behavioural signals) with Cloudflare to generate a verification token. This is handled by Cloudflare and described in their privacy policy. The verification token is included with the visitor’s chat / form submission so the server can validate it. Service provided by Cloudflare, Inc. (https://www.cloudflare.com): Terms of Service: https://www.cloudflare.com/website-terms/ Privacy Policy: https://www.cloudflare.com/privacypolicy/ If you do not enter a Turnstile Site Key, no requests are made to Cloudflare.

AI Puffer is the complete AI plugin for WordPress — a full set of artificial intelligence tools to transform your site. From AI chatbot and content generation to image creation, automation, and AI training on your own data, AIP gives you everything in one place, right inside your WordPress dashboard. Our “Bring Your Own API Key” model lets you connect to top AI providers (OpenAI, Google Gemini, Microsoft Azure, OpenRouter, DeepSeek, xAI and Ollama). No hidden credits — you use your own account and control your costs. 📖 Documentation & Guides Why Choose AIP? All-in-One – Chatbot, AI Writer, AI Forms, Image Generator, Automation, WooCommerce AI tools, and more. Train on Your Data – Build your own AI knowledge base from posts, pages, products, PDFs, or files. Voice + Chat – Real-time voice agents and voice input for interactive AI experiences. WooCommerce AI – Generate product descriptions, titles, SEO tags, and sell AI credits to customers. Fast & Flexible – Works with OpenAI GPT-5/4o, Google Gemini & Imagen, Azure, Replicate, and others. Secure – 100% hosted on your WordPress site. Your data stays with you. 🚀 Key Features 🤖 AI Chatbot Create custom AI chatbots for WordPress or any external site (embed with shortcode or HTML). Train bots on your own website content or external files. Enable web search (OpenAI or Google) for real-time answers. Add voice input & playback, triggers, and usage limits. ✍️ AI Content Generator Generate high-quality articles, blog posts, or product descriptions. Input ideas via text, CSV, RSS feeds, or URLs. SEO-friendly output with custom templates, placeholders, and Smart SEO score improvement. 📝 AI Forms Drag-and-drop AI-powered forms to process user input into useful outputs — from outlines to support replies. Connect forms to web search, uploaded files, image analysis, workflows, and your AI training data. ⚙️ AI Automation Engine Schedule recurring or one-time AI tasks. Automate content creation, Smart SEO improvement, comment replies, or vector indexing. 🎨 AI Image Generator Convert text to image with OpenAI GPT Image, Google Imagen, and Replicate models. Pull free stock images from Pexels or Pixabay. Works in posts, tasks, chatbot, and forms. 📚 AI Training / Vector Database Build a knowledge base from your posts, products, PDFs, or uploaded files. Supports OpenAI Vector Stores, Pinecone, Qdrant and Chroma. Long content is chunked before embedding for safer external vector indexing. Use in Chatbot or Forms for context-aware AI answers. 🛒 WooCommerce AI Tools Bulk-generate or enhance product descriptions, titles, and tags. Sell AI credits to customers via WooCommerce. 🛠 Content Assistant Bulk-enhance existing posts, generate SEO titles/excerpts. Works in Block Editor, Classic Editor, or directly from the post list. 🔌 REST API Access Call text, image, embedding, and chatbot functions programmatically from other apps.