CYBREED – Chat integration vs Tiny Finch

CYBREED Chat Integration allows you to easily add an AI-powered chat widget to your WordPress website. The plugin provides a seamless integration with CYBREED’s chat service, allowing you to: Add an AI chat widget to your website Customize where the chat appears Manage chat settings directly from WordPress View chat conversations and analytics Train your AI with custom knowledge Features Easy setup and configuration Flexible display options (all pages, specific pages, or exclude pages) Customizable chat appearance Real-time conversation tracking Advanced AI training capabilities Requirements WordPress 6.5 or higher PHP 7.4 or higher A CYBREED account (free or paid) External services This plugin establishes a connection between your website and the CyBreed platform via an API, making it easy to access and configure the chat widget from the platform. Additionally, these connections allow direct communication with one of our chat models which helps you configure or understand how the plugin works. Data Collection Automatically Generated Identifiers (UUIDs): We generate and store random UUIDs to match ongoing conversations. These UUIDs help us keep track of session information but do not include personally identifiable information (“PII”) such as your name, email, or other direct identifiers. Non-Personal Information: We may automatically collect certain technical information when you use the Services, including device information, browser type, and usage data. This information is generally used to improve our Services. Conversations and Content: Conversations you have on CyBreed may be processed through our integrations with OpenAI. We do not sell these conversations or share them for marketing purposes. They are stored or cached as necessary to facilitate the AI-driven functionalities, subject to OpenAI’s own terms and conditions. All this data is managed when you interact with the plugin or the implemented chat widget of your choice, as well as the helper widget displayed on the plugin’s dashboard. These terms and privacy policy can be further reviewed at https://cybreed.ai/privacy-policy.

Add the Tiny Finch live chat widget to your website and engage with visitors directly from Slack, Telegram or WhatsApp. A tiny chat widget with a big voice Tiny Finch is a lightweight live chat widget that connects your website visitors directly to your preferred messaging app (Slack, Telegram or WhatsApp) — no new tools, logins, or learning curves. It’s fast, easy, and efficient. When you install Tiny Finch, we set-up a dedicated channel in your messaging app. Messages from your website visitors land there instantly. Just reply in a thread, and your message is delivered straight back to the widget in real time. Works with the Slack/Telegram/WhatsApp free plan No need for a standalone mobile app — manage chats on the go on your already preferred app Add unlimited team members with no extra cost Add several profiles for your team to use Tiny Finch for different websites and purposes What problem does Tiny Finch solve? Live chat is one of the best ways to engage visitors, offer support, and close sales — but most solutions are expensive, bloated, or require learning new tools. Tiny Finch keeps it simple: * Installs instantly on your wordpress instance, thanks to this plugin * No new app to install or learn to use — everything happens on your already preferred messaging app * Affordable pricing with no limits on chats or users * Multiple languages, helpdesk articles, full customization, and GDPR compliance included Features at a glance Multiple profiles for different websites or use cases Auto-detects and responds in visitors’ preferred language Helpdesk articles shown right inside the widget JavaScript API and CSS for full customization Remove Tiny Finch branding on any paid plan Built and hosted in Europe — fully GDPR compliant What to expect after installation Create your account on https://tinyfinch.chat Install, activate and configure the Tiny Finch WordPress plugin from your admin space Customize the widget to fully match your brand from the Tiny Finch dashboard Visitors message you from the widget You reply in a thread in your dedicated Slack channel / Telegram group chat / WhatsApp private chat — instantly and effortlessly Why people love Tiny Finch I wanted to have a LiveChat Widget on my website which i can control via my phone from anywhere without having to install another app or anything else, so using slack is perfect — KohlMedia I run a website with German and French audiences, and Tiny Finch makes it easy to communicate in both languages. — alexchouraki I absolutely love Tiny Finch! The tool is powerful and versatile, and the service was exceptional. — jacqui38 Gem! — TimTim Need help or have questions? We are here to help so don’t hesitate to chat with us using our own Tiny Finch widget or email us at [email protected] Try Tiny Finch free for a month — no credit card required. Cancel anytime. Add it to your preferred messaging app and start chatting today! Configuration An account and an active subscription (trialing or paying) is necessary to use the Tiny Finch service. First go to https://tinyfinch.chat to register. Go to the “Settings” menu and click on “TinyFinch Settings”. Enter your Tiny Finch “Team ID” and “Profile name” available in your Tiny Finch Dashboard. Save your changes. The Tiny Finch chat widget now appears on your website. External services This plugin interacts with the API of the Tiny Finch service, first to display the chat widget corresponding to your customization, then to handle messages sent and received by your website visitors. These messages are then forwarded to the external integration you have opted for (Slack, Telegram or WhatsApp). This service is provided by Tiny Finch, a software made by Prune: terms of use, privacy policy, legal notice. Slack is a trademark and service mark of Slack Technologies, Inc., registered in the U.S. and in other countries. Telegram is a trademark of Telegram FZ-LLC. WhatsApp is a trademark of WhatsApp LLC, a Meta company.