Customize Tawk.to Widget vs Tawk.To Live Chat

Based on the data on this page, Tawk.To Live Chat is the stronger choice for most WordPress Plugin Directory site owners — 4.6★ vs Customize Tawk.to Widget's 3.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Tawk.To Live Chat has the larger user base (142 reviews vs 2), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Customize Tawk.to Widget's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Recommended by size: small/early-stage site owners who need fast install and low risk should default to Tawk.To Live Chat; mid-market and enterprise site owners with specific feature requirements should evaluate both — Customize Tawk.to Widget's 2-review base may include the workflow context that matches your specific use case better than Tawk.To Live Chat's broader-but-shallower coverage.

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical WordPress Plugin Directory listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Which has better reviews, Customize Tawk.to Widget or Tawk.To Live Chat?

Tawk.To Live Chat has the higher average rating (4.6★ from 142 reviews) compared to Customize Tawk.to Widget (3.0★ from 2 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Customize Tawk.to Widget or Tawk.To Live Chat?

Tawk.To Live Chat holds the higher average rating (4.6★ vs 3.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Customize Tawk.to Widget or Tawk.To Live Chat?

Both apps are one-click installs from the WordPress Plugin Directory. Tawk.To Live Chat has the deeper published review base (142 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large WordPress Plugin Directory site owners?

Customize Tawk.to Widget typically suits early-stage and growth-mode teams based on its published review base (2 reviews). Tawk.To Live Chat typically suits early-stage and growth-mode teams based on its published review base (142 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Customize Tawk.to Widget and Tawk.To Live Chat?

Migration support varies by app and category. Customize Tawk.to Widget and Tawk.To Live Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Customize Tawk.to Widget" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.