AI Chatbot for WordPress by Customerly vs Makler-Berater

Customerly is the unique platform that blends AI with your live chat to help your team support customers in no time in any language. Use Customerly to: 💬 Live chat with AI to support visitors in real-time. ✉️ Engage and capture more leads automatically with live chat triggers and AI. 📢 Nurture leads by sending automated email marketing with powerful workflows. 👥 Create lists based on your rules and reuse them to send tailored messages. 📧 Send newsletters to your customers with a beautiful email template builder. 😀 Identify automatically your new users and personalize greetings with their name without effort. 💸 Keep your costs under control and save money by adopting a single solution for all your communications via chat and email. 💬 AI Chatbot Collect leads while you sleep and reply to their enquiries via live chat or via email on autopilot. Talk to your customers in real-time with a beautiful, super fast and customizable live chat for your WordPress website. The Customerly Live Chat Software for your WordPress website will help you with: * 🎨 Customizing the live chat to match your brand identity * ✅ Creating greeting messages to help you start a conversation * ✅ Recover visitors about to abandon your website * ✅ Profile your incoming chat messages with more questions * ✅ Getting more demos with meeting booking * ✅ Helping your customers with Knowledge base and AutoReply * 📱Replying on mobile everywhere you go on the Customerly mobile app * 📚Knowledge base builder to support on autopilot your customers 24/7 * 🎥 Video live chat and screen-sharing with your visitors without leaving the page Our Live Chat helps 28.000+ businesses all over the world to deliver the most effective customer service and real-time support. Help your customers find their way with our AI-integrated live chat. Live Chat Save time with canned responses Reduce workloads for your team and quickly reply to repeated requests Canned Responses Answer faster with chat previews Sneak-peek your customers’ messages while they are still typing. You can search for the perfect answer to quickly respond Chat Previews Enrich your chat messages Not just plain text, use our built-in editor to create compelling messages with font styles, inline images and much more Rich Chat Messages Not just text, share any media Drag & drop any file to send them on chat. Your customers will be able to share easily their documents too, like screenshots, PDF quotes, ZIP, videos and much more… Chat Attachments Find any past chat with chat history In your chat history archive, you can find easily any past conversation that includes a certain phrase. Check also a past conversation for a specific customer Chat Archives Enable notifications to instantly reply to your live chats Do not miss any opportunity by turning on web, mobile or email notifications every time you get a new chat Chat Notifications 🎥 Video live chat & screen share Deliver demos straight away, show products easily or fix issues on your customer computers with Customerly ⚡️ Live Chat Engagements Engage with customers on your pages to get more leads and appointment Add Welcome Messages to better engage with your visitors on your website and ask Pre-Chat questions to better profile your incoming leads. Then use Smart Assignment Rules to always assign the message to the right person in the team. Let your visitors book a Book a Meeting directly from the chat. Let your customer find an answer themself with In-Chat Help Center. We are saving more than 80,000 support cases per month to our customers. That’s a million dollar saved in customer support time and salary. ⭐️ Live Chat Dashboard The Conversations Inbox is where the magic happens between you and your customers One single place to connect with your customers 🎨 Live Chat Customization Make your live chat look like yours with wonderful customizations Customize your live chat to match your brand with different Chat Icons. Each agent will be able to customize their profiles. You can also present your company with a Company mission statement The live chat support several Languages that adapts automatically to the customer browser. 🎨 Help Center Deploy a self-service help center with intelligent automation When it comes to customers, a good 50% of them prefer to find an answer themself in an Help Center. Thanks to the In-Chat Search they will be able to search their answer in there without bugging your customer support team. Auto reply instead is going to suggest automatically a solution for them based on their inquiries. Build your Knowledge base with an easy to use and powerful Article Editor, add your Google Tag Manager and observe any Article Feedback 🧐 Improve with Reports Analyze detailed reports on how your customer service team is performing with Team, Chat and Agent Reports. Optimize your knowledge base with reports on the Help Center and understand what they are searching for with Failed Searches Reports Newsletter & Marketing Automation 🤖 Automate emails with workflows Create automation to communicate with your customers along their journey from awareness to advocacy. The Workflow Builder will let you create email sequences easily to nurture your leads or keep engaged your customers. Explore our Workflow Templates to get inspiration on how you can welcome new customers, engage with the current one and nurture prospects. Use powerful Customer Lists to automatically segment your customers based on your rules. Split by city, list, form source, campaign? You name it. The sky is the limit. 📧 Email Marketing Craft, deliver and analyze beautiful email marketing campaigns. With the Customerly Email Marketing suite you will be able to create, send, analyze beautiful marketing campaigns. With 100% Delivery Rate and robust reply system you will get more results from each campaign you send. Build with a fantastic Visual Email Template Builder that will allow you in a few moments to craft responsive email campaigns. Once you sent the one-shot email campaign or an automated one, check the Email Stats and User detailed reporting to see exactly how people are responding to your marketing efforts. WP Live Chat Complete Features List 💬 Live Chat accessible from everywhere 🚀 Super fast live Chat 🎥 Video Live Chat your website visitors 📱 Live chat conversations accessible from your iPhone or Android mobile device 🌈 Change the color of the live chat window ✏️ Customize the icon of the live chat bubble 🤖 Create automated questions to ask in your live chat window ⌚️ Office Hours to show or hide your live chat window when out of office 🧑‍💻 Assign conversations with smart rules 🎇 Live Chat GIF Integration 💬 Allow live chat popup with welcome messages 🌅 3 Backgrounds for your live chat window 🔒 Limit the live chat window to show only to logged users 💬 Set the position of your live chat box 🌍 Ban visitors from chatting to you based on IPAddress 📊 Google Analytics integration to track conversion with the live chat 🔵 Facebook Pixel Event tracking for conversion with the live chat 🖥 Desktop notification when a live chat is received 👥 Add your friend or colleague to your live chat 🧑‍💼 Share notes with other agents on the live chat conversations 📈 Live chat statistics 🗃 Attach files to any live chat 📸 Screenshots creation from the live chat in one click 🔐 Secure Live Chat system 👥 Create different teams to assign your live chat 📸 Screenshots creation from the live chat in one click 🕰 Access historical live chat conversations 🔄 Keep the person logged within the live chat automatically 💾 Offline Live Chat messages stored 📧 Continue conversation even after the live chat with email seamlessly 🔃 Unlimited simultaneous live chat 💾 Unlimited live chat stored How to install the AI Chatbot Translations English Català (Catalan), Dansk (Danish), Nederlands (Dutch), English (Australia) (English (Australia)) English (UK) (English (UK)) Français (French (France)), Deutsch (German), Italiano (Italian), Português do Brasil (Portuguese (Brazil)), Português (Portuguese (Portugal)), Română (Romanian), Español (Spanish (Spain)), Svenska (Swedish), Bahasa Indonesia (Indonesian), Polski (Polish), slovenščina (Slovenian), Tiếng Việt (Vietnamese), Ελληνικά (Greek), Magyar (Hungarian), Русский (Russian), čeština‎ (Czech), Esperanto (Esperanto)

Makler-Berater is an AI assistant that actually knows your WordPress property listings. Third-Party Service This plugin connects to the Makler-Berater API service (https://api.makler-berater.de) to provide AI-powered property search and chat functionality. The following data is sent to the service: Property data (title, description, price, location, features, photos) — sent during sync Chat messages — sent when visitors use the chat widget Photo URLs — sent for optional AI vision analysis When data is sent: During property synchronization (hourly + on save), when visitors use the chat widget, and when photo analysis is enabled. Service links: * Terms of Service * Privacy Policy The AI processing takes place on EU servers (AWS Frankfurt). No data is transferred to US services. Visitors can search your properties using natural language chat — and get instant, accurate answers based on your real inventory. No generic chatbot responses. Real data. What This Plugin Does One-line widget integration — The AI chat widget appears on all pages of your WordPress site. No coding required. Automatic property sync — Your listings are synced hourly and in real-time on every change. Zero manual data entry. Real AI answers — The assistant knows price, location, rooms, features of every property and answers questions like “Is there a house under €400,000 with a garden in Cologne?” Photo analysis (Vision AI) — Features are automatically extracted from property photos: hardwood floors, fireplace, open kitchen — even if the agent never mentioned them in the description. GDPR/DSGVO compliant — AI processing on EU servers (AWS Frankfurt). No data transfer to US services. Multilingual — German and English UI included. Works with properties in any language. Supported Property Plugins Optimized adapters for: WP-ImmoMakler / OpenImmo (immobilie CPT — most popular German real estate plugin) Frymo (v1.x+) Immonex Kickstart / OpenImmo2WP (inx_property CPT) Estatik (v4.x) WP-Property (v2.x) NEW in 2.0: Generic mode — works with any property plugin! Unknown plugins are auto-detected and all data is sent as a raw dump to the AI, which interprets field names automatically. The correct data source is detected automatically. Shortcode Integration In addition to the automatic widget on all pages, you can place the chat on specific pages: [makler_berater] — Default settings [makler_berater color="16a34a"] — Custom color [makler_berater mode="inline"] — Inline instead of floating [makler_berater title="How can I help?"] — Custom title [makler_berater autoopen="true" delay="3000"] — Auto-open after 3s [makler_berater page_context="true"] — Send page content as context Privacy & Security Three-layer security filter protects sensitive data: Layer 1: WordPress internal fields (underscore prefix) are automatically filtered Layer 2: Email, phone, bank details, passwords, API keys are blocked Layer 3: Custom blocklist configurable in admin Why Makler-Berater? Generic chatbots (Tidio, WPBot, Chatbase) don’t know your property inventory. Makler-Berater connects directly to your real estate data, so visitors get accurate answers about your actual listings. For Developers & Agencies This plugin is ideal for WordPress agencies building real estate websites. One Makler-Berater account per client, the plugin on their site — done. Filter hooks for developers: * makler_berater_load_widget — Control widget loading (e.g., cookie consent) * makler_berater_property_data — Modify data payload before sending * makler_berater_block_field — Block/allow individual fields * makler_berater_collected_images — Customize image list * makler_berater_sync_statuses — Which post statuses to sync