Customer Reviews for WooCommerce vs EU VAT Assistant for WooCommerce

Happy customers are your best marketers. So why not ask them to leave a review? Send an automated, personalized email reminder to each customer after a transaction – make reviewing easier than ever before! Enhance the standard WooCommerce reviews with extra features, and reassure customers by having their questions answered with a Q&A section on product pages. The Customer Reviews for WooCommerce plugin helps you increase engagement, build loyalty, improve SEO, and get more sales with social proof. Localized to 30 languages and installed on over 80,000 stores! The plugin includes an optional integration with an external service to verify customer reviews. CusRev collects reviews from customers and verifies their authenticity. You can find information about CusRev‘s terms and privacy policy on our website. 🔥 Main Features Automated or manual review reminder emails Manual review reminders by WhatsApp with the ‘click to chat’ integration Aggregated and on-site review forms to allow quick and easy reviewing Enhanced reviews, including ratings, images, voting and filtering options Offer discounts in exchange for reviews Integration with Google Shopping Question and Answer feature, allowing customers to ask and answer FAQs Import and export reviews ✉️ Review Reminders – Make Reviewing Easy Customer Reviews for WooCommerce makes reviewing simple. You can easily set it to send out review collection emails, days or weeks after purchase. The review form makes it as simple as possible for the customer to leave a review. It’s an easy process: Your customer places an order. You fulfill the order and mark it as completed. After a delay (customizable by you), your customer receives an automated review request email. The customer leaves a review for all of their purchases on an aggregated form. Reviews can include ratings, images, and videos to increase trust. The review is posted in the standard WooCommerce review format and published on your site. You can even choose to automatically send the customer a discount code for future purchases as a thank you. Plus, benefit from: A one-page review form where customers can review multiple items in one go Manual email invitations for selected orders Manual WhatsApp review invitations via the ‘click to chat’ integration Personalized emails for each customer with built-in variables Emails restricted for particular categories of products or customers with specific user roles Quick and easy functionality thanks to a responsive email template and custom colors An Unsubscribe option A built-in testing tool to ensure emails look beautiful before sending Reminders in different languages via “qTranslate X”, “Polylang”, “TranslatePress” and “WPML” plugin integration Support for custom WooCommerce order statuses Tracking when customers open emails with review invitations and when customers view aggregated review forms 💸 Boost Sales – With Extra Features Did you know that displaying reviews can increase conversion by 270%? Reviews show that people can trust your site. Other people have bought from you before, and it went so well that they want to share their experience. That social proof is important. Customers need to know your product images and descriptions can be trusted. They need to know their bank account is safe. Turn your visitors into customers by displaying reviews! Plus, benefit from: Photo reviews (let customers upload pictures with reviews) Video reviews (let customers upload videos with reviews) Additional rating criteria on review forms to rate different features of products Questions about customer attributes on review forms Preventing spam by enabling reCAPTCHA for reviews Displaying a terms and privacy checkbox that people need to tick before posting reviews Showing reviews summary bar on product pages Filtering reviews by rating Enabling visitors to vote on reviews left by your customers Lazy loading of reviews and attached pictures Sorting reviews by date or votes Review tagging Trust Badges that show a summary of verified customer reviews Built-in shortcodes to display a responsive list, grid, or slider of reviews on any page or post Creating avatars from initials of customer names, using standard WordPress avatars or hiding avatars completely 🔎 Boost SEO – The Automated Way Google loves something new! Add new content to your site automatically with customer reviews. Show off review ratings directly in Google searches, and boost your site’s clickthrough rate. Plus, benefit from: Getting unique, user-generated SEO content for your shop – customer reviews often contain long tail keywords Building user-generated content (UGC) such as photos and videos uploaded by your customers Embedding JSON-LD structured data for product reviews to help search engines better understand and display your review content Enhancing rich snippets and structured data markup for reviews with pictures Enhancing the standard WooCommerce structured data markup with product identifiers (GTIN, MPN, Brand) 😀 Boost Engagement – With Better Feedback Customers believe that only 8% of companies deliver a great experience – but that can change! Use reviews to get direct feedback from your customers. Find out the good and bad parts of their experience. You can make business decisions based on the feedback you receive and keep your customers happy. Plus, benefit from: Receiving feedback for multiple products at once with aggregated review forms Personalized email templates Enabling customers to vote on past reviews 🚀 Boost Loyalty – Grow Your Repeat Business Market to your existing customers! It’s simple: our review reminders keep you in the forefront of their minds, and offering coupon codes for future purchases gets them back to your store. It’s easy for a customer to leave a review and receive their coupon, which creates a double whammy effect: the customer comes back for more, and you gain valuable feedback. Maybe they’ll even gift the voucher to a friend! Plus, benefit from: Automatically generating new coupons for ongoing customer reviews Fair rules for coupon creation – customers will be awarded with a coupon regardless of how positive or negative their review is Automatic emails with coupons upon review submission Personalizing emails with coupons for each customer using built-in variables Fine-tuning coupon properties according to your sales strategy Working out-of-the-box with a responsive email template with custom colors A built-in testing tool to ensure emails look beautiful before sending Emailing coupons in different languages via “qTranslate X”, “Polylang”, “TranslatePress” and “WPML” plugin integration Displaying a badge next on reviews awarded with coupons to build trust between customers and your business 🤔 Reassure Customers – With Questions & Answers There’s nothing more reassuring to customers than having their questions answered – with Customer Reviews for WooCommerce you can do just that by: Adding a tab with Questions & Answers or FAQs to product pages on your website Letting your prospective customers ask questions about products and view questions others have asked Increasing sales by answering questions and making sure prospective customers have all the information available to make a purchase decision Reducing return and refund requests by providing answers to common questions about products, as well as offering extra information to avoid any potential misunderstanding of product features or benefits Improving SEO with content created by your customers – that in turn helps search engines better understand and index your website Sending email notifications to customers about replies to their questions and making them come back to your website Displaying a terms and privacy checkbox that people need to tick before asking questions or posting answers 🛒 Google Shopping Integration Generate an XML feed with products for Google Shopping Generate an XML feed with product reviews for Google Shopping Show star ratings in Google Shopping search results ⬇ Import and Export Want to add reviews or questions and answers from external websites? No problemo. Just use the import reviews feature, which automatically creates reviews in WooCommerce based on a CSV file. Or use the import Q&A feature to upload product questions and answers from a CSV file. Similarly, you can export WooCommerce reviews or questions and answers to a CSV file. Import / export product and store reviews Import / export reviews with images and videos Import / export questions and answers (Q&A) Quick and Easy Set-Up Make sure that WooCommerce is installed. Then, just follow the Getting Started Tutorial on our official support portal or watch the video tutorial. Get Even More Features – With the Pro Version CusRev has two plans: Free and Pro. The Pro plan offers additional features and email support – to find out more and purchase a license, please visit CusRev’s website.

Important The EU VAT Assistant reached its end of life on the 30th of June 2022 (see the announcement from January 2022). The plugin is still functional and it can be used, but it’s no longer maintained or supported. We’re keeping it available for a while longer as a courtesy to existing users who have developers who can take care of its maintenance and troubleshooting. For more information about the plugin retirement and the recomemnded alternative, please refer to the sticky post in the support forum: EU VAT Assistant – End of life and recommended alternative. This is a full version of the premium EU VAT Assistant plugin We are proud to say that this is the most powerful free EU VAT solution on the market. It was designed with you, the merchant, in mind, and it will make it easier to deal with the new, complex EU VAT regulations. this plugin was developed by Aelia Team – The WooCommerce internationalisation experts. The EU VAT Assistant for WooCommerce is designed to help achieving compliance with the new European VAT regulations, coming into effect on the 1st of January 2015. Starting from that date, digital goods sold to consumers in the European Union are liable to EU VAT, no matter where the seller is located. The VAT rate to apply to each sale is the one charged in the country of consumption, i.e. where the customer resides. These new rules apply to worldwide sellers, whether resident in the European Union or not, who sell their products to EU customers. For more information: EU: 2015 Place of Supply Changes – Mini One-Stop-Shop. How this plugin will help you The EU VAT Assistant plugin extends the standard WooCommerce sale process and calculates the VAT due under the new regime. The information gathered by the plugin can then be used to prepare VAT reports, which will help filing the necessary VAT/MOSS returns. Tracks and records customers’ location. The EU VAT Assistant plugin also records details about each sale, to prove that the correct VAT rate was applied. This is done to comply with the new rules, which require that at least two pieces of non contradictory evidence must be gathered, for each sale, as a proof of customer’s location. The evidence is saved automatically against each new order, from the moment the EU VAT compliance plugin is activated. Collects evidence required by the new regulations. All the data used to determine the VAT regime to apply is recorded in real-time, stored with the order and made available as needed. Accepts and validates EU VAT numbers, adjusting VAT accordingly. Validation of European VAT numbers is performed via the official VIES service, provided by the European Commission. This feature is equivalent to the one provided by the EU VAT Number plugin. Supports a dedicated VAT currency, which is used to generate the reports. You can sell in any currency you like, the EU VAT Assistant plugin will take care of converting the VAT amounts to the currency you will use to file your returns. Can automatically populates the VAT rates for all EU countries. With a single click, you enter the VAT rates for all 28 EU countries. No more tedious manual typing! Includes advanced Reports EU VAT report by Country. This report will show you all the VAT collected under the VAT MOSS regime, as well as the VAT collected for your domestic VAT return. VIES report. This report shows all the supplies provided to B2B customers. INTRASTAT report. This report shows all the sales made to the EU. Sales by Country (in development). Supports ECB exchange rates in VAT MOSS reports. VAT MOSS Reports can use either the exchange rate saved with each order, or the European Central Bank rate required to produce the official VAT MOSS returns (ref. official documentation). This feature will allow you to use the most appropriate rate when producing your domestic VAT return and the VAT MOSS return. Supports mixed products/services scenarios. The new EU VAT MOSS regime applies to the sale of digital products and services that do not require significal manual intervention. Sale of services that are provided with human intervention, such as support, consultancy, design, are still subject to VAT at source. In this case, VAT has to be paid to the revenue in merchant’s country. WooCommerce allows to specify to which country a tax applies, but not to which country it should be paid once collected. The EU VAT Assistant can help, by allowing merchants to specify the “payable to” country for each VAT. Such information is then displayed in the VAT reports. Allows to force B2B or B2C sales. You can decide if you wish to force customers to a valid EU VAT number at checkout, thus accepting only B2B transactions, or prevent them from doing it, thus accepting only B2C transactions. Can prevent sales to specific countries. You can exclude some countries from the list of allowed ones, thus preventing customers from those countries from placing an order. It’s fully compatible with our internationalisation solutions, such the WooCommerce Currency Switcher, for multi-currency support, Prices by Country, Tax Display by Country and Prices by Role (coming soon). Automatically updates the exchange rates that are be used to produce the VAT reports in the selected VAT currency. The plugin can fetch exchange rates from the following providers: European Central Bank HM Revenue and Customs service Bitpay Irish Revenue (experimental) Danish National Bank (sponsored by Asbjoern Andersen). Fully supports refunds. Refunds were introduced in WooCommerce 2.2, and support for it was added to our plugin right from the start. Integrates with PDF Invoices and Packing Slips plugin, to automatically generate EU VAT-compliant invoices. Requirements WordPress 4.0 or newer. PHP 7.1 or newer. WooCommerce 3.5 or newer. Aelia Foundation Classes framework 2.1.0.201112 or newer. Disclaimer This product has been designed to help you fulfil the requirements of the following new EU VAT regulations: Identify customers’ location. Collect at least two non-contradictory pieces of evidence about the determined location. Apply the correct VAT rate. Ensure that VAT numbers used for B2B transactions are valid before applying VAT exemption. Collect all the data required to prepare VAT returns. We cannot, however, give any legal guarantee that the features provided by this product will be sufficient for you to be fully compliant. By using this product, you declare that you understand and agree that we cannot take any responsibility for errors, omissions or any non-compliance arising from the use of this plugin, alone or together with other products, plugins, themes, extensions or services. It will be your responsibility to check the data produced by this product and file accurate VAT returns on time with your Revenue authority. For more information, please refer to our terms and conditions of sale and support.