Customer Reviews for WooCommerce vs Connect WooCommerce Shop to ERP/CRM, Verifactu and EU/VAT Compliance

Happy customers are your best marketers. So why not ask them to leave a review? Send an automated, personalized email reminder to each customer after a transaction – make reviewing easier than ever before! Enhance the standard WooCommerce reviews with extra features, and reassure customers by having their questions answered with a Q&A section on product pages. The Customer Reviews for WooCommerce plugin helps you increase engagement, build loyalty, improve SEO, and get more sales with social proof. Localized to 30 languages and installed on over 80,000 stores! The plugin includes an optional integration with an external service to verify customer reviews. CusRev collects reviews from customers and verifies their authenticity. You can find information about CusRev‘s terms and privacy policy on our website. 🔥 Main Features Automated or manual review reminder emails Manual review reminders by WhatsApp with the ‘click to chat’ integration Aggregated and on-site review forms to allow quick and easy reviewing Enhanced reviews, including ratings, images, voting and filtering options Offer discounts in exchange for reviews Integration with Google Shopping Question and Answer feature, allowing customers to ask and answer FAQs Import and export reviews ✉️ Review Reminders – Make Reviewing Easy Customer Reviews for WooCommerce makes reviewing simple. You can easily set it to send out review collection emails, days or weeks after purchase. The review form makes it as simple as possible for the customer to leave a review. It’s an easy process: Your customer places an order. You fulfill the order and mark it as completed. After a delay (customizable by you), your customer receives an automated review request email. The customer leaves a review for all of their purchases on an aggregated form. Reviews can include ratings, images, and videos to increase trust. The review is posted in the standard WooCommerce review format and published on your site. You can even choose to automatically send the customer a discount code for future purchases as a thank you. Plus, benefit from: A one-page review form where customers can review multiple items in one go Manual email invitations for selected orders Manual WhatsApp review invitations via the ‘click to chat’ integration Personalized emails for each customer with built-in variables Emails restricted for particular categories of products or customers with specific user roles Quick and easy functionality thanks to a responsive email template and custom colors An Unsubscribe option A built-in testing tool to ensure emails look beautiful before sending Reminders in different languages via “qTranslate X”, “Polylang”, “TranslatePress” and “WPML” plugin integration Support for custom WooCommerce order statuses Tracking when customers open emails with review invitations and when customers view aggregated review forms 💸 Boost Sales – With Extra Features Did you know that displaying reviews can increase conversion by 270%? Reviews show that people can trust your site. Other people have bought from you before, and it went so well that they want to share their experience. That social proof is important. Customers need to know your product images and descriptions can be trusted. They need to know their bank account is safe. Turn your visitors into customers by displaying reviews! Plus, benefit from: Photo reviews (let customers upload pictures with reviews) Video reviews (let customers upload videos with reviews) Additional rating criteria on review forms to rate different features of products Questions about customer attributes on review forms Preventing spam by enabling reCAPTCHA for reviews Displaying a terms and privacy checkbox that people need to tick before posting reviews Showing reviews summary bar on product pages Filtering reviews by rating Enabling visitors to vote on reviews left by your customers Lazy loading of reviews and attached pictures Sorting reviews by date or votes Review tagging Trust Badges that show a summary of verified customer reviews Built-in shortcodes to display a responsive list, grid, or slider of reviews on any page or post Creating avatars from initials of customer names, using standard WordPress avatars or hiding avatars completely 🔎 Boost SEO – The Automated Way Google loves something new! Add new content to your site automatically with customer reviews. Show off review ratings directly in Google searches, and boost your site’s clickthrough rate. Plus, benefit from: Getting unique, user-generated SEO content for your shop – customer reviews often contain long tail keywords Building user-generated content (UGC) such as photos and videos uploaded by your customers Embedding JSON-LD structured data for product reviews to help search engines better understand and display your review content Enhancing rich snippets and structured data markup for reviews with pictures Enhancing the standard WooCommerce structured data markup with product identifiers (GTIN, MPN, Brand) 😀 Boost Engagement – With Better Feedback Customers believe that only 8% of companies deliver a great experience – but that can change! Use reviews to get direct feedback from your customers. Find out the good and bad parts of their experience. You can make business decisions based on the feedback you receive and keep your customers happy. Plus, benefit from: Receiving feedback for multiple products at once with aggregated review forms Personalized email templates Enabling customers to vote on past reviews 🚀 Boost Loyalty – Grow Your Repeat Business Market to your existing customers! It’s simple: our review reminders keep you in the forefront of their minds, and offering coupon codes for future purchases gets them back to your store. It’s easy for a customer to leave a review and receive their coupon, which creates a double whammy effect: the customer comes back for more, and you gain valuable feedback. Maybe they’ll even gift the voucher to a friend! Plus, benefit from: Automatically generating new coupons for ongoing customer reviews Fair rules for coupon creation – customers will be awarded with a coupon regardless of how positive or negative their review is Automatic emails with coupons upon review submission Personalizing emails with coupons for each customer using built-in variables Fine-tuning coupon properties according to your sales strategy Working out-of-the-box with a responsive email template with custom colors A built-in testing tool to ensure emails look beautiful before sending Emailing coupons in different languages via “qTranslate X”, “Polylang”, “TranslatePress” and “WPML” plugin integration Displaying a badge next on reviews awarded with coupons to build trust between customers and your business 🤔 Reassure Customers – With Questions & Answers There’s nothing more reassuring to customers than having their questions answered – with Customer Reviews for WooCommerce you can do just that by: Adding a tab with Questions & Answers or FAQs to product pages on your website Letting your prospective customers ask questions about products and view questions others have asked Increasing sales by answering questions and making sure prospective customers have all the information available to make a purchase decision Reducing return and refund requests by providing answers to common questions about products, as well as offering extra information to avoid any potential misunderstanding of product features or benefits Improving SEO with content created by your customers – that in turn helps search engines better understand and index your website Sending email notifications to customers about replies to their questions and making them come back to your website Displaying a terms and privacy checkbox that people need to tick before asking questions or posting answers 🛒 Google Shopping Integration Generate an XML feed with products for Google Shopping Generate an XML feed with product reviews for Google Shopping Show star ratings in Google Shopping search results ⬇ Import and Export Want to add reviews or questions and answers from external websites? No problemo. Just use the import reviews feature, which automatically creates reviews in WooCommerce based on a CSV file. Or use the import Q&A feature to upload product questions and answers from a CSV file. Similarly, you can export WooCommerce reviews or questions and answers to a CSV file. Import / export product and store reviews Import / export reviews with images and videos Import / export questions and answers (Q&A) Quick and Easy Set-Up Make sure that WooCommerce is installed. Then, just follow the Getting Started Tutorial on our official support portal or watch the video tutorial. Get Even More Features – With the Pro Version CusRev has two plans: Free and Pro. The Pro plan offers additional features and email support – to find out more and purchase a license, please visit CusRev’s website.

Streamline Your E-commerce Operations with Professional ERP/CRM Integration and Complete EU VAT Compliance Connect WooCommerce Shop to ERP/CRM, Verifactu and EU/VAT Compliance is the ultimate solution for WooCommerce store owners who need seamless integration with their business management systems while ensuring full compliance with European tax regulations. Whether you’re managing a small online store or a large e-commerce operation, this powerful plugin eliminates manual data entry, reduces errors, and saves countless hours of administrative work. Automatically synchronize your products, customers, and orders between WooCommerce and your ERP or CRM system, ensuring your inventory, customer database, and sales data are always up-to-date across all platforms. Available Connectors Free connector included: – Clientify Premium connectors: – Holded – FactuSol – FacturaDirecta – Odoo – NEO POS – Datisa Need another connector? We offer custom integration services. Contact us Complete EU VAT Compliance Made Simple Stay compliant with European tax regulations effortlessly. The plugin includes comprehensive VAT number validation using the official VIES service, with optional VATSense integration for enhanced reliability. Real-time validation during checkout ensures accurate B2B transactions, automatically applying zero VAT rates for valid intra-community transactions while maintaining full compliance with EU directives. Key Benefits: Save Time & Reduce Errors: Automate product, customer, and order synchronization between WooCommerce and your ERP/CRM EU VAT Compliance: Full compliance with European tax regulations, including real-time VAT validation and automatic tax rate application Verifactu Ready: Built-in support for Verifactu regulations, ensuring your invoices meet Spanish legal requirements GDPR Compliant: Direct connection architecture ensures customer data never passes through third-party servers AI-Powered: Generate compelling product descriptions automatically using AI technology Professional Integration: Connect with leading ERP and CRM systems through our premium connector plugins Perfect for businesses selling across Europe, B2B e-commerce operations, and any WooCommerce store that needs professional-grade integration and tax compliance capabilities. Functionalities Add VAT info in forms fields, Orders, and email notification (Gutenberg compatible). Supports WooCommerce PDF Invoices & Packing Slips for VAT info in invoices. EU/VAT Compliance: Import European Taxes and check VAT compliance. NEW: Real-time VAT validation with dual API system (VIES + VATSense) – Live validation as customer types with automatic B2B intra-community zero-rate application for different EU countries. (optional) Connect your WooCommerce store to your ERP or CRM software. This plugin makes it easy to connect your store by synchronizing products, customers, and orders. Save hours of administrative work by eliminating the need to manually enter products, customers, and orders. You can now use AI to generate product marketing descriptions based on information from your ERP/CRM. There’s no need for additional plugins to request VAT numbers from companies — this plugin has it covered. This plugin is fully GDPR compliant. The synchronization between WooCommerce and your ERP/CRM is established through a direct connection, without intermediaries or third-party storage of personal data. This ensures maximum security and transparency, keeping customer information under your full control. This plugin also includes specific adjustments to comply with Verifactu regulations. Order and invoice data are processed and structured to meet the official requirements, ensuring your business adheres to current legal standards. EU/VAT Compliance: Import European Taxes and check VAT compliance. You can use this feature alone if you need it. You can import European Taxes and check VAT compliance. VAT Number Validation via VIES & VATSense The plugin includes advanced real-time VAT validation during checkout with the following features: Real-time Validation: – Live validation as customer types (800ms debounce) – Modern Vanilla JavaScript (no jQuery dependency) – Visual feedback with status icons (checking, valid, invalid) – Works with both classic shortcode and Gutenberg blocks checkout – Automatic checkout recalculation when VAT status changes Dual API System: – Primary: VIES (official EU service, free) – Fallback: VATSense (commercial service, optional, higher reliability) – Automatic failover if primary service is down – Supports EU countries + Norway & Switzerland (via VATSense) – Results cached for 24 hours to optimize performance B2B Intra-community Zero-Rate: – Automatic 0% VAT rate for valid B2B transactions between different EU countries – Uses WooCommerce tax class system (not simple exemption) – Fiscally correct: shows “Zero Rate [Country]” on invoices – Complies with EU VAT Directive 2006/112/EC – Automatic restoration of standard VAT when validation fails Additional Features: – Validates format and minimum length per country before API call – Can be configured as mandatory (blocks checkout) or optional (warnings only) – Stores validation results and exemption data in order metadata – Detailed logging for debugging and audit compliance – Graceful handling of service unavailability Connect your WooCommerce store to your ERP or CRM software. Connect your WooCommerce store to your ERP or CRM software. This plugin makes it easy to connect your store by synchronizing products, customers, and orders. Save hours of administrative work by eliminating the need to manually enter products, customers, and orders. You can now use AI to generate product marketing descriptions based on information from your ERP/CRM. There’s no need for additional plugins to request VAT numbers from companies — this plugin has it covered. How does it work the synchronization? It synchronizes according to the natural workflow your business should have when connected to an online store. Products: Imports products from your ERP/CRM with all the necessary sales information, supporting variable products. Keeps prices, stock, and product details up to date. Orders and Customers: Once an order is placed, it is sent to the ERP/CRM. It creates a new customer or matches the existing one to the order in the ERP/CRM. Depending on the connector, you can choose the type of document to generate. This plugin is fully GDPR compliant. The synchronization between WooCommerce and your ERP/CRM is established through a direct connection, without intermediaries or third-party storage of personal data. This ensures maximum security and transparency, keeping customer information under your full control. This plugin also includes specific adjustments to comply with Verifactu regulations. Order and invoice data are processed and structured to meet the official requirements, ensuring your business adheres to current legal standards. Main Benefits – Imports simple, variable, and bundled products. – Imports product attributes such as brand. – Imports product categories. – Automatically imports products. – Sends orders immediately after they are placed, including historical orders. – Sends invoices attached to the order email (Holded only). – Allows you to choose the invoice design (Holded only). – Uses AI to generate product marketing information. – Adds the NIF/CIF field for proper invoicing. – Complies with Verifactu and GDPR. – For ERPs that support it, you can send the payment method. Merge variables You can use this section to merge variables from ERP to WooCommerce. That means that you can merge categories, attributes, products, custom fields, taxonomies, etc. You will need to add Payment methods to merge variables to send the payment method to the ERP. Developers Official Repository GitHub You can use WP CLI to import products from the command line. The command is: wp conecom products --update --ai=none,new,all External services This plugin connects to an API to make AI SEO descriptions and product information. It sends product data to the API, which then returns optimized SEO descriptions and enhanced product details. Supported Services: – OpenAI: Terms of use and Privact policy – DeepSeek: Terms of use and Privacy policy The core connector integrates with Clientify, a CRM and marketing automation tool. Terms of use and privacy policy. VAT Number Validation Service This plugin uses the VIES (VAT Information Exchange System) service provided by the European Commission to validate EU VAT numbers. The VIES service is accessed through the dragonbe/vies PHP library. When a customer enters a VAT number during checkout, the plugin communicates with the VIES web service to verify the number’s validity. This is an official EU service and does not store personal data. VIES Information Links Closemarketing Closemarketing plugins