Customer Reviews for WooCommerce vs WiserReview Product Reviews for WooCommerce

Happy customers are your best marketers. So why not ask them to leave a review? Send an automated, personalized email reminder to each customer after a transaction – make reviewing easier than ever before! Enhance the standard WooCommerce reviews with extra features, and reassure customers by having their questions answered with a Q&A section on product pages. The Customer Reviews for WooCommerce plugin helps you increase engagement, build loyalty, improve SEO, and get more sales with social proof. Localized to 30 languages and installed on over 80,000 stores! The plugin includes an optional integration with an external service to verify customer reviews. CusRev collects reviews from customers and verifies their authenticity. You can find information about CusRev‘s terms and privacy policy on our website. 🔥 Main Features Automated or manual review reminder emails Manual review reminders by WhatsApp with the ‘click to chat’ integration Aggregated and on-site review forms to allow quick and easy reviewing Enhanced reviews, including ratings, images, voting and filtering options Offer discounts in exchange for reviews Integration with Google Shopping Question and Answer feature, allowing customers to ask and answer FAQs Import and export reviews ✉️ Review Reminders – Make Reviewing Easy Customer Reviews for WooCommerce makes reviewing simple. You can easily set it to send out review collection emails, days or weeks after purchase. The review form makes it as simple as possible for the customer to leave a review. It’s an easy process: Your customer places an order. You fulfill the order and mark it as completed. After a delay (customizable by you), your customer receives an automated review request email. The customer leaves a review for all of their purchases on an aggregated form. Reviews can include ratings, images, and videos to increase trust. The review is posted in the standard WooCommerce review format and published on your site. You can even choose to automatically send the customer a discount code for future purchases as a thank you. Plus, benefit from: A one-page review form where customers can review multiple items in one go Manual email invitations for selected orders Manual WhatsApp review invitations via the ‘click to chat’ integration Personalized emails for each customer with built-in variables Emails restricted for particular categories of products or customers with specific user roles Quick and easy functionality thanks to a responsive email template and custom colors An Unsubscribe option A built-in testing tool to ensure emails look beautiful before sending Reminders in different languages via “qTranslate X”, “Polylang”, “TranslatePress” and “WPML” plugin integration Support for custom WooCommerce order statuses Tracking when customers open emails with review invitations and when customers view aggregated review forms 💸 Boost Sales – With Extra Features Did you know that displaying reviews can increase conversion by 270%? Reviews show that people can trust your site. Other people have bought from you before, and it went so well that they want to share their experience. That social proof is important. Customers need to know your product images and descriptions can be trusted. They need to know their bank account is safe. Turn your visitors into customers by displaying reviews! Plus, benefit from: Photo reviews (let customers upload pictures with reviews) Video reviews (let customers upload videos with reviews) Additional rating criteria on review forms to rate different features of products Questions about customer attributes on review forms Preventing spam by enabling reCAPTCHA for reviews Displaying a terms and privacy checkbox that people need to tick before posting reviews Showing reviews summary bar on product pages Filtering reviews by rating Enabling visitors to vote on reviews left by your customers Lazy loading of reviews and attached pictures Sorting reviews by date or votes Review tagging Trust Badges that show a summary of verified customer reviews Built-in shortcodes to display a responsive list, grid, or slider of reviews on any page or post Creating avatars from initials of customer names, using standard WordPress avatars or hiding avatars completely 🔎 Boost SEO – The Automated Way Google loves something new! Add new content to your site automatically with customer reviews. Show off review ratings directly in Google searches, and boost your site’s clickthrough rate. Plus, benefit from: Getting unique, user-generated SEO content for your shop – customer reviews often contain long tail keywords Building user-generated content (UGC) such as photos and videos uploaded by your customers Embedding JSON-LD structured data for product reviews to help search engines better understand and display your review content Enhancing rich snippets and structured data markup for reviews with pictures Enhancing the standard WooCommerce structured data markup with product identifiers (GTIN, MPN, Brand) 😀 Boost Engagement – With Better Feedback Customers believe that only 8% of companies deliver a great experience – but that can change! Use reviews to get direct feedback from your customers. Find out the good and bad parts of their experience. You can make business decisions based on the feedback you receive and keep your customers happy. Plus, benefit from: Receiving feedback for multiple products at once with aggregated review forms Personalized email templates Enabling customers to vote on past reviews 🚀 Boost Loyalty – Grow Your Repeat Business Market to your existing customers! It’s simple: our review reminders keep you in the forefront of their minds, and offering coupon codes for future purchases gets them back to your store. It’s easy for a customer to leave a review and receive their coupon, which creates a double whammy effect: the customer comes back for more, and you gain valuable feedback. Maybe they’ll even gift the voucher to a friend! Plus, benefit from: Automatically generating new coupons for ongoing customer reviews Fair rules for coupon creation – customers will be awarded with a coupon regardless of how positive or negative their review is Automatic emails with coupons upon review submission Personalizing emails with coupons for each customer using built-in variables Fine-tuning coupon properties according to your sales strategy Working out-of-the-box with a responsive email template with custom colors A built-in testing tool to ensure emails look beautiful before sending Emailing coupons in different languages via “qTranslate X”, “Polylang”, “TranslatePress” and “WPML” plugin integration Displaying a badge next on reviews awarded with coupons to build trust between customers and your business 🤔 Reassure Customers – With Questions & Answers There’s nothing more reassuring to customers than having their questions answered – with Customer Reviews for WooCommerce you can do just that by: Adding a tab with Questions & Answers or FAQs to product pages on your website Letting your prospective customers ask questions about products and view questions others have asked Increasing sales by answering questions and making sure prospective customers have all the information available to make a purchase decision Reducing return and refund requests by providing answers to common questions about products, as well as offering extra information to avoid any potential misunderstanding of product features or benefits Improving SEO with content created by your customers – that in turn helps search engines better understand and index your website Sending email notifications to customers about replies to their questions and making them come back to your website Displaying a terms and privacy checkbox that people need to tick before asking questions or posting answers 🛒 Google Shopping Integration Generate an XML feed with products for Google Shopping Generate an XML feed with product reviews for Google Shopping Show star ratings in Google Shopping search results ⬇ Import and Export Want to add reviews or questions and answers from external websites? No problemo. Just use the import reviews feature, which automatically creates reviews in WooCommerce based on a CSV file. Or use the import Q&A feature to upload product questions and answers from a CSV file. Similarly, you can export WooCommerce reviews or questions and answers to a CSV file. Import / export product and store reviews Import / export reviews with images and videos Import / export questions and answers (Q&A) Quick and Easy Set-Up Make sure that WooCommerce is installed. Then, just follow the Getting Started Tutorial on our official support portal or watch the video tutorial. Get Even More Features – With the Pro Version CusRev has two plans: Free and Pro. The Pro plan offers additional features and email support – to find out more and purchase a license, please visit CusRev’s website.

About WiserReview: Developed by the WiserNotify team – specialists in social proof and conversion optimization tools for online stores. WiserReview helps WooCommerce store owners collect, manage, and display product reviews, engage customers with Q&A, improve SEO with rich snippets, and increase product visibility in search results. 🔑 Key Features Product Review Section: Display product-specific review feeds with star summaries, Q&A, and write review buttons. Star Rating Display: Show rating counts on product detail and listing pages. SEO Rich Snippets: Add JSON-LD schema markup for product reviews to improve search engine results with star ratings. Carousel Widgets: Showcase important reviews in a dynamic, rotating carousel to capture attention and build trust. Review Nudges: Display impactful reviews near buy or add-to-cart buttons to encourage conversions. Wall of Love Page: Create a dedicated testimonials page to build trust. Customizable Review Forms: Collect images, videos, review text, and personalized questions to gather detailed feedback. Flexible Form Embedding: Easily place multiple review forms anywhere on your site using shortcodes. Auto-fill Customer Information: Simplify the review process with auto-filled customer details (name, email, product). Automatic Review Tagging: Automatically categorize reviews by product, order, or campaign. Review Incentives: Offer discounts to encourage customers to leave reviews. Shopping Feed Integration: Display star ratings in shopping search results with XML feed generation. Interactive Q&A: Enable customers to ask and answer product questions. Review Import/Export: Easily import and export reviews, including images and videos. Multi-language Ready: Compatible with popular translation plugins including WPML, Polylang, and TranslatePress. Review Moderation: Manage and moderate review submissions to ensure quality content. Custom Email Templates: Personalize review reminder and follow-up emails to match your brand. 📝 Automated Review Collection Multi-Channel Collection: Send review requests via email and SMS automatically after purchase. Configure separate timing for domestic and international orders. Customize the number of products to request reviews for per order. Prioritize by product price or existing review count. Smart Follow-ups: Schedule automated reminder emails with customizable templates. Request media testimonials with minimum star rating requirements. Set up multiple follow-up sequences to maximize response rates. 🔎 Boost SEO with User-Generated Content Customer reviews provide valuable user-generated SEO content. By collecting detailed reviews, you capture long-tail keywords that improve search visibility: Fresh, Unique Content: Customer reviews naturally include diverse keywords and phrases. Rich Media Content: Collect customer photos and videos to enrich your site. Enhanced Search Results: Display star ratings and review counts in search engine results. Product Data Enhancement: Add GTIN, MPN, and Brand information for better discoverability. Shopping Feed Ready: Generate XML feeds for products and reviews. Display star ratings in shopping search results. Sync review data across multiple platforms. Each WiserReview widget (Carousel, Wall, Popup, etc.) renders review text directly on the page, allowing search engines to crawl and index the content for improved rankings. 🌍 Multi-Store Review Management WiserReview simplifies review management across multiple stores with centralized control: Cross-Store Review Sync: Display the same reviews across all your stores based on SKU matching. Localized Customer Feedback: Collect reviews from customers in various countries and regions. AI-Powered Translation: Automatically translate reviews into multiple languages for global reach. Unified Shopping Feeds: Consolidate reviews from all stores into centralized product feeds. 📱 Social Media Integration Connect your social media accounts to maximize review visibility: Automated Social Sharing: Automatically share positive reviews to your social channels. Shoppable Galleries: Display social media feeds in product galleries on your store. Cross-Platform Engagement: Leverage customer content across multiple marketing channels. This integration helps increase engagement and drive sales through authentic social proof. 🔧 Developer Friendly Shortcode Support: [wiserreview_form id="FORM_ID"] to embed forms anywhere. Multiple Widget Options: Carousel, Wall, Popup, Badge, and custom layouts. Theme Compatibility: Works with any properly coded WooCommerce theme. Translation Ready: Full support for WordPress translation standards. Note: Requires a WiserReview account. Create a free account to get started. External Services This plugin connects to the WiserReview API to enable review collection, management, and display features. Understanding how data is transmitted is important for compliance and transparency. Service Name: WiserReview API Service Provider: WiserReview Website: https://wiserreview.com Terms of Service: https://wiserreview.com/terms-conditions/ Privacy Policy: https://wiserreview.com/privacypolicy/ Purpose: – Verify your WiserReview account credentials – Send order data to trigger automated review requests – Retrieve review forms and widgets for display on your store – Sync product information for review grouping – Manage review submissions and responses Data Transmitted: – Account Verification: API key and workspace ID – Order Data: Order ID, customer email, customer name, product details, order date – Product Data: Product ID, SKU, name, price, URL, image URL – Customer Data: Email address, name, phone number (if provided) – Automation Data: Campaign IDs, trigger settings, email templates When Data is Sent: – During plugin activation when connecting your WiserReview account – When a customer completes an order (if real-time sync is enabled) – When you manually sync products or send bulk review requests – When review forms or widgets are loaded on your site pages By using this plugin, you agree to the WiserReview Terms of Service and Privacy Policy. All data transmission occurs over secure HTTPS connections.