Customer Reviews for WooCommerce vs RefatBd notifications with Telegram for Woocommerce

Happy customers are your best marketers. So why not ask them to leave a review? Send an automated, personalized email reminder to each customer after a transaction – make reviewing easier than ever before! Enhance the standard WooCommerce reviews with extra features, and reassure customers by having their questions answered with a Q&A section on product pages. The Customer Reviews for WooCommerce plugin helps you increase engagement, build loyalty, improve SEO, and get more sales with social proof. Localized to 30 languages and installed on over 80,000 stores! The plugin includes an optional integration with an external service to verify customer reviews. CusRev collects reviews from customers and verifies their authenticity. You can find information about CusRev‘s terms and privacy policy on our website. 🔥 Main Features Automated or manual review reminder emails Manual review reminders by WhatsApp with the ‘click to chat’ integration Aggregated and on-site review forms to allow quick and easy reviewing Enhanced reviews, including ratings, images, voting and filtering options Offer discounts in exchange for reviews Integration with Google Shopping Question and Answer feature, allowing customers to ask and answer FAQs Import and export reviews ✉️ Review Reminders – Make Reviewing Easy Customer Reviews for WooCommerce makes reviewing simple. You can easily set it to send out review collection emails, days or weeks after purchase. The review form makes it as simple as possible for the customer to leave a review. It’s an easy process: Your customer places an order. You fulfill the order and mark it as completed. After a delay (customizable by you), your customer receives an automated review request email. The customer leaves a review for all of their purchases on an aggregated form. Reviews can include ratings, images, and videos to increase trust. The review is posted in the standard WooCommerce review format and published on your site. You can even choose to automatically send the customer a discount code for future purchases as a thank you. Plus, benefit from: A one-page review form where customers can review multiple items in one go Manual email invitations for selected orders Manual WhatsApp review invitations via the ‘click to chat’ integration Personalized emails for each customer with built-in variables Emails restricted for particular categories of products or customers with specific user roles Quick and easy functionality thanks to a responsive email template and custom colors An Unsubscribe option A built-in testing tool to ensure emails look beautiful before sending Reminders in different languages via “qTranslate X”, “Polylang”, “TranslatePress” and “WPML” plugin integration Support for custom WooCommerce order statuses Tracking when customers open emails with review invitations and when customers view aggregated review forms 💸 Boost Sales – With Extra Features Did you know that displaying reviews can increase conversion by 270%? Reviews show that people can trust your site. Other people have bought from you before, and it went so well that they want to share their experience. That social proof is important. Customers need to know your product images and descriptions can be trusted. They need to know their bank account is safe. Turn your visitors into customers by displaying reviews! Plus, benefit from: Photo reviews (let customers upload pictures with reviews) Video reviews (let customers upload videos with reviews) Additional rating criteria on review forms to rate different features of products Questions about customer attributes on review forms Preventing spam by enabling reCAPTCHA for reviews Displaying a terms and privacy checkbox that people need to tick before posting reviews Showing reviews summary bar on product pages Filtering reviews by rating Enabling visitors to vote on reviews left by your customers Lazy loading of reviews and attached pictures Sorting reviews by date or votes Review tagging Trust Badges that show a summary of verified customer reviews Built-in shortcodes to display a responsive list, grid, or slider of reviews on any page or post Creating avatars from initials of customer names, using standard WordPress avatars or hiding avatars completely 🔎 Boost SEO – The Automated Way Google loves something new! Add new content to your site automatically with customer reviews. Show off review ratings directly in Google searches, and boost your site’s clickthrough rate. Plus, benefit from: Getting unique, user-generated SEO content for your shop – customer reviews often contain long tail keywords Building user-generated content (UGC) such as photos and videos uploaded by your customers Embedding JSON-LD structured data for product reviews to help search engines better understand and display your review content Enhancing rich snippets and structured data markup for reviews with pictures Enhancing the standard WooCommerce structured data markup with product identifiers (GTIN, MPN, Brand) 😀 Boost Engagement – With Better Feedback Customers believe that only 8% of companies deliver a great experience – but that can change! Use reviews to get direct feedback from your customers. Find out the good and bad parts of their experience. You can make business decisions based on the feedback you receive and keep your customers happy. Plus, benefit from: Receiving feedback for multiple products at once with aggregated review forms Personalized email templates Enabling customers to vote on past reviews 🚀 Boost Loyalty – Grow Your Repeat Business Market to your existing customers! It’s simple: our review reminders keep you in the forefront of their minds, and offering coupon codes for future purchases gets them back to your store. It’s easy for a customer to leave a review and receive their coupon, which creates a double whammy effect: the customer comes back for more, and you gain valuable feedback. Maybe they’ll even gift the voucher to a friend! Plus, benefit from: Automatically generating new coupons for ongoing customer reviews Fair rules for coupon creation – customers will be awarded with a coupon regardless of how positive or negative their review is Automatic emails with coupons upon review submission Personalizing emails with coupons for each customer using built-in variables Fine-tuning coupon properties according to your sales strategy Working out-of-the-box with a responsive email template with custom colors A built-in testing tool to ensure emails look beautiful before sending Emailing coupons in different languages via “qTranslate X”, “Polylang”, “TranslatePress” and “WPML” plugin integration Displaying a badge next on reviews awarded with coupons to build trust between customers and your business 🤔 Reassure Customers – With Questions & Answers There’s nothing more reassuring to customers than having their questions answered – with Customer Reviews for WooCommerce you can do just that by: Adding a tab with Questions & Answers or FAQs to product pages on your website Letting your prospective customers ask questions about products and view questions others have asked Increasing sales by answering questions and making sure prospective customers have all the information available to make a purchase decision Reducing return and refund requests by providing answers to common questions about products, as well as offering extra information to avoid any potential misunderstanding of product features or benefits Improving SEO with content created by your customers – that in turn helps search engines better understand and index your website Sending email notifications to customers about replies to their questions and making them come back to your website Displaying a terms and privacy checkbox that people need to tick before asking questions or posting answers 🛒 Google Shopping Integration Generate an XML feed with products for Google Shopping Generate an XML feed with product reviews for Google Shopping Show star ratings in Google Shopping search results ⬇ Import and Export Want to add reviews or questions and answers from external websites? No problemo. Just use the import reviews feature, which automatically creates reviews in WooCommerce based on a CSV file. Or use the import Q&A feature to upload product questions and answers from a CSV file. Similarly, you can export WooCommerce reviews or questions and answers to a CSV file. Import / export product and store reviews Import / export reviews with images and videos Import / export questions and answers (Q&A) Quick and Easy Set-Up Make sure that WooCommerce is installed. Then, just follow the Getting Started Tutorial on our official support portal or watch the video tutorial. Get Even More Features – With the Pro Version CusRev has two plans: Free and Pro. The Pro plan offers additional features and email support – to find out more and purchase a license, please visit CusRev’s website.

RefatBd notifications with Telegram for Woocommerce is a powerful and flexible tool for WooCommerce store owners who want to receive real-time updates via Telegram. It integrates seamlessly with a secure, private API, ensuring your store’s communication is both instant and safe. This plugin allows you to send automated, template-based notifications for a wide range of events, including order status changes, new user registrations, product stock updates, abandoned checkouts, new product reviews, and more, directly to your chosen Telegram chat. 🚀 NEW: Customer Notifications System! Expand your store’s capability by allowing your customers to receive real-time updates about their orders. * Seamless Connection: Customers can connect their Telegram account via a secure “Connect” button on the “Thank You” page or “My Account” dashboard. * Guest Support: Unique logic identifies guest users by their Email or Phone number, ensuring they receive updates for future orders even without a WordPress account. * Secure Handshake: Uses a deep-link token system to securely link Telegram users to your store without manual ID entry. Key Features: WooCommerce HPOS Compatible: Fully supports WooCommerce High-Performance Order Storage (HPOS). Secure API Integration: Connects to a private Telegram API Backend (https://tgapi.refat.ovh/api.php), keeping your sensitive Bot Token secure and off your server. Admin Notifications: Get alerts for order status changes, new user registrations (including admins), stock changes, low/out of stock alerts, abandoned checkouts, new product reviews, coupon usage, failed login attempts, and product price changes. Customer Notifications: Send automated order status updates directly to your customers’ Telegram accounts. Supports both registered users and guests. Connection Management: View connected users and guests in the admin panel. Easily disconnect or block abusive users. Advanced Conditional Logic: Create rules based on product IDs, categories, tags, order total, quantity, customer details, payment methods, shipping zones, coupon codes, custom fields, time of day, and stock levels. Single Chat ID Support (Admin): Send admin notifications reliably to one configured Telegram chat. (Upgrade to Pro for multiple chat support). Customizable Message Templates: Use a wide array of placeholders to craft detailed and informative messages for every event. PPOM Integration: Automatically includes data from PPOM fields in your order notifications if the PPOM plugin is active. User-Friendly Admin Panel: A clean, modern, tabbed interface to manage all settings with ease. History & Logging: Keep a complete record of all sent messages and utilize detailed logs for troubleshooting. Scheduled Messages: Schedule custom messages to be sent to your Telegram chat at a future date and time. Telegram Commands: Interact with your store directly from Telegram (e.g., /sales, /order , /stock ). How to Use Connect Your Website: In your WordPress admin, go to Telegram Sync -> API Connection. The default API URL (https://tgapi.refat.ovh/api.php) is provided. Ensure this is correct. Click the “Fetch API Key” button. This securely connects your site to the backend and saves your API key. Verify that the API Status and Site Connection show as “Connected”. Configure Admin Chat ID: Go to Telegram Sync -> Settings -> Chat Management. Find the active bot’s username on the API Connection page. Send the command /myid to that bot in Telegram. Enter the numeric Chat ID you received into the fields on the Chat Management tab and click “Save Changes”. Configure Notifications: Go through the tabs under Telegram Sync -> Settings (General, Order Status, Customer Notifications, etc.). Admin: Use the toggle switches to enable the notifications you want to receive yourself. Customer: Go to the “Customer Notifications” tab and enable “Enable Customer Notifications”. Customize the templates customers will receive. Set Up Notification Rules (Optional): Navigate to the Notification Rules tab to create advanced conditions for any enabled notification event. Enable the Plugin: Ensure the “Enable Plugin” toggle is switched on in the General tab. Available Placeholders: For Order Status Notifications: {site_title}, {customer_name}, {order_id}, {order_status}, {product_list}, {total_price}, {total_price_formatted}, {billing_address}, {shipping_address}, {ppom_data}, {payment_method}, {shipping_method}, {customer_note}, {date_created}, {date_paid}, {date_completed}, {billing_email}, {billing_phone}. For New User Notifications: {site_title}, {user_login}, {user_email}. For New Admin User Notifications: {site_title}, {user_login}, {user_email}, {user_roles}. For Stock Notifications: {site_title}, {product_name}, {product_sku}, {stock_status}. For Low/Out of Stock Alerts: {site_title}, {product_name}, {product_sku}, {stock_status}, {stock_quantity}, {alert_type}. For Abandoned Cart: {customer_name}, {customer_email}, {customer_phone}, {date_created}, {product_list}, {variation_data}, {ppom_data}. For New Product Reviews: {site_title}, {product_name}, {product_link}, {reviewer_name}, {reviewer_email}, {review_content}, {review_rating}, {review_link}. For Coupon Usage: {site_title}, {order_id}, {customer_name}, {total_price_formatted}, {coupon_codes}, {coupon_count}. For Failed Login Attempts: {site_title}, {username}, {ip_address}, {failed_attempts}, {threshold}. For Product Price Changes: {site_title}, {product_name}, {product_sku}, {old_price}, {new_price}, {price_change_text}, {percentage_change}, {product_link}. External Services This plugin relies on a mandatory third-party API service hosted at https://tgapi.refat.ovh/api.php to function. * What the service is and what it is used for: The service acts as a secure intermediary between your WooCommerce store and the Telegram messaging service. It allows your site to send notifications without exposing your sensitive Telegram Bot Token. It also handles the secure “handshake” for connecting customers to your store via Telegram. * What data is sent: * Connection: Your domain and a site secret are sent to register the site. * Notifications: Message content (which may include order/customer details based on your templates) and the recipient’s Chat ID. * Customer Linking: When a customer connects, a temporary token is generated and validated against the API to securely exchange their Chat ID. * Service’s Terms of Use and Privacy Policy: * Terms of Use * Privacy Policy