Customer Reviews for WooCommerce vs Metorik – Reports &

Happy customers are your best marketers. So why not ask them to leave a review? Send an automated, personalized email reminder to each customer after a transaction – make reviewing easier than ever before! Enhance the standard WooCommerce reviews with extra features, and reassure customers by having their questions answered with a Q&A section on product pages. The Customer Reviews for WooCommerce plugin helps you increase engagement, build loyalty, improve SEO, and get more sales with social proof. Localized to 30 languages and installed on over 80,000 stores! The plugin includes an optional integration with an external service to verify customer reviews. CusRev collects reviews from customers and verifies their authenticity. You can find information about CusRev‘s terms and privacy policy on our website. 🔥 Main Features Automated or manual review reminder emails Manual review reminders by WhatsApp with the ‘click to chat’ integration Aggregated and on-site review forms to allow quick and easy reviewing Enhanced reviews, including ratings, images, voting and filtering options Offer discounts in exchange for reviews Integration with Google Shopping Question and Answer feature, allowing customers to ask and answer FAQs Import and export reviews ✉️ Review Reminders – Make Reviewing Easy Customer Reviews for WooCommerce makes reviewing simple. You can easily set it to send out review collection emails, days or weeks after purchase. The review form makes it as simple as possible for the customer to leave a review. It’s an easy process: Your customer places an order. You fulfill the order and mark it as completed. After a delay (customizable by you), your customer receives an automated review request email. The customer leaves a review for all of their purchases on an aggregated form. Reviews can include ratings, images, and videos to increase trust. The review is posted in the standard WooCommerce review format and published on your site. You can even choose to automatically send the customer a discount code for future purchases as a thank you. Plus, benefit from: A one-page review form where customers can review multiple items in one go Manual email invitations for selected orders Manual WhatsApp review invitations via the ‘click to chat’ integration Personalized emails for each customer with built-in variables Emails restricted for particular categories of products or customers with specific user roles Quick and easy functionality thanks to a responsive email template and custom colors An Unsubscribe option A built-in testing tool to ensure emails look beautiful before sending Reminders in different languages via “qTranslate X”, “Polylang”, “TranslatePress” and “WPML” plugin integration Support for custom WooCommerce order statuses Tracking when customers open emails with review invitations and when customers view aggregated review forms 💸 Boost Sales – With Extra Features Did you know that displaying reviews can increase conversion by 270%? Reviews show that people can trust your site. Other people have bought from you before, and it went so well that they want to share their experience. That social proof is important. Customers need to know your product images and descriptions can be trusted. They need to know their bank account is safe. Turn your visitors into customers by displaying reviews! Plus, benefit from: Photo reviews (let customers upload pictures with reviews) Video reviews (let customers upload videos with reviews) Additional rating criteria on review forms to rate different features of products Questions about customer attributes on review forms Preventing spam by enabling reCAPTCHA for reviews Displaying a terms and privacy checkbox that people need to tick before posting reviews Showing reviews summary bar on product pages Filtering reviews by rating Enabling visitors to vote on reviews left by your customers Lazy loading of reviews and attached pictures Sorting reviews by date or votes Review tagging Trust Badges that show a summary of verified customer reviews Built-in shortcodes to display a responsive list, grid, or slider of reviews on any page or post Creating avatars from initials of customer names, using standard WordPress avatars or hiding avatars completely 🔎 Boost SEO – The Automated Way Google loves something new! Add new content to your site automatically with customer reviews. Show off review ratings directly in Google searches, and boost your site’s clickthrough rate. Plus, benefit from: Getting unique, user-generated SEO content for your shop – customer reviews often contain long tail keywords Building user-generated content (UGC) such as photos and videos uploaded by your customers Embedding JSON-LD structured data for product reviews to help search engines better understand and display your review content Enhancing rich snippets and structured data markup for reviews with pictures Enhancing the standard WooCommerce structured data markup with product identifiers (GTIN, MPN, Brand) 😀 Boost Engagement – With Better Feedback Customers believe that only 8% of companies deliver a great experience – but that can change! Use reviews to get direct feedback from your customers. Find out the good and bad parts of their experience. You can make business decisions based on the feedback you receive and keep your customers happy. Plus, benefit from: Receiving feedback for multiple products at once with aggregated review forms Personalized email templates Enabling customers to vote on past reviews 🚀 Boost Loyalty – Grow Your Repeat Business Market to your existing customers! It’s simple: our review reminders keep you in the forefront of their minds, and offering coupon codes for future purchases gets them back to your store. It’s easy for a customer to leave a review and receive their coupon, which creates a double whammy effect: the customer comes back for more, and you gain valuable feedback. Maybe they’ll even gift the voucher to a friend! Plus, benefit from: Automatically generating new coupons for ongoing customer reviews Fair rules for coupon creation – customers will be awarded with a coupon regardless of how positive or negative their review is Automatic emails with coupons upon review submission Personalizing emails with coupons for each customer using built-in variables Fine-tuning coupon properties according to your sales strategy Working out-of-the-box with a responsive email template with custom colors A built-in testing tool to ensure emails look beautiful before sending Emailing coupons in different languages via “qTranslate X”, “Polylang”, “TranslatePress” and “WPML” plugin integration Displaying a badge next on reviews awarded with coupons to build trust between customers and your business 🤔 Reassure Customers – With Questions & Answers There’s nothing more reassuring to customers than having their questions answered – with Customer Reviews for WooCommerce you can do just that by: Adding a tab with Questions & Answers or FAQs to product pages on your website Letting your prospective customers ask questions about products and view questions others have asked Increasing sales by answering questions and making sure prospective customers have all the information available to make a purchase decision Reducing return and refund requests by providing answers to common questions about products, as well as offering extra information to avoid any potential misunderstanding of product features or benefits Improving SEO with content created by your customers – that in turn helps search engines better understand and index your website Sending email notifications to customers about replies to their questions and making them come back to your website Displaying a terms and privacy checkbox that people need to tick before asking questions or posting answers 🛒 Google Shopping Integration Generate an XML feed with products for Google Shopping Generate an XML feed with product reviews for Google Shopping Show star ratings in Google Shopping search results ⬇ Import and Export Want to add reviews or questions and answers from external websites? No problemo. Just use the import reviews feature, which automatically creates reviews in WooCommerce based on a CSV file. Or use the import Q&A feature to upload product questions and answers from a CSV file. Similarly, you can export WooCommerce reviews or questions and answers to a CSV file. Import / export product and store reviews Import / export reviews with images and videos Import / export questions and answers (Q&A) Quick and Easy Set-Up Make sure that WooCommerce is installed. Then, just follow the Getting Started Tutorial on our official support portal or watch the video tutorial. Get Even More Features – With the Pro Version CusRev has two plans: Free and Pro. The Pro plan offers additional features and email support – to find out more and purchase a license, please visit CusRev’s website.

Connect your WooCommerce store to Metorik – the fast, friendly analytics, advanced reporting, and email marketing platform that helps you understand customers, grow sales, and make smarter decisions. Heads up: Metorik is a paid service. That said, you can try Metorik free for 30 days – no credit card required. Get started here: Try Metorik for free! What is Metorik? Metorik is an all-in-one reporting and marketing platform designed specifically for WooCommerce stores, and built to be super fast, intuitive, and incredibly powerful. From real-time analytics to customer segmentation and cohorts, costs and profit tracking, and even email automation and broadcasts – In just a few clicks, Metorik will help you understand your store’s data, and start making make more informed decisions every day. At a glance: ✅ Advanced Analytics & Reports ✅ Email Marketing, Automation & Abandoned Carts ✅ Customer Cohorts & Order Segmenting ✅ Product & Stock/Inventory Reporting ✅ Cost Tracking & Profit Insights ✅ WooCommerce Subscriptions Reporting ✅ Data Exports to CSV 💥 And so much more… 📊 Advanced Analytics & Reports Metorik gives you over 75 built-in reports, to track every aspect of your WooCommerce store — orders, revenue, refunds, subscriptions, customers, products, taxes, sources, carts and more. Real-time dashboards. Filter and segment any report, in real-time. Compare time periods and see growth trends. Automated email reports and Slack digests for you or your team. 👉 Learn more about Metorik’s Reporting “Metorik is a great tool. We love the ease with which we can identify precisely what’s happening in our WooCommerce store, from easy real-time reporting to looking at abandoned carts and more. Best yet, the team at Metorik are super supportive – what more can a business ask for?” ★★★★★ – Joan, Big Rick’s BBQ Sauce 💌 Email Marketing, Automation & Abandoned Carts Leverage your store data and send hyper-targeted automated email campaigns directly from Metorik — no third-party subscriptions or extra integrations required. One-off broadcasts and newsletters. Automated flows like welcome emails or cart recovery. Dynamic coupons and product suggestions. Replace Woo’s transactional emails. Real-time syncing with your store — no lists to import/export. Rock-solid deliverability with Postmark. Syncs all WordPress users, even non-customers, and includes custom fields. “Not only is it fast and a huge time saver, we used Metorik to create several new customer segments and send targeted email promotions. It paid for itself several times over in the first week.” ★★★★★ – Robby McCullough, Co-Founder, Beaver Builder 👥 Customer Cohorts & Order Segmenting Segment your WooCommerce data like never before — with over 500+ filters you can mix and match filtering across different resource types and with powerful AND/OR logic. Create precise segments matching customer, order, product, or subscription data. Filter by lifetime value, location, product history, and more. Combine logic (AND/OR) for advanced queries. Save and reuse segments for reports or email campaigns. Export your segments to CSV, even on schedule. 👉 Learn more about Segmenting “There’s not many examples of software this powerful and easy to use, and the forward roadmap looks super exciting as well. Bravo Metorik, and thank you for giving us whole new perspectives on our business.” ★★★★★ – Chris Caley, Co-Founder, No Pong 👕 Product & Stock/Inventory Reporting See what’s selling, forecast inventory, and track performance by product or variation, category, brand, tag or attribute. See which products are trending or slowing down. Track units sold, refunds, and margins. Identify top-performing categories or collections. Filter by customer segment, region, or marketing source. See which products are most-abandoned at checkout. See how many days left stock you have. 👉 More on Metorik’s Product Reports “Integrating Metorik with our WooCommerce store and utilizing its data with our physical stores and inventory management system has been a game-changer for us. Metorik has become the cornerstone of our data-driven decision-making process…” ★★★★★ – Chris Cox, Marketing, AllBlacks 💸 Cost Tracking & Profit Insights Move beyond sales and understand what you’re really earning. Metorik’s Profit Reports combine product costs, shipping costs, transaction costs, and even advertising costs to calculate your store’s true profitability — automatically. Track profit by product, category, customer, country or marketing channel. Factor in shipping, fees, and advertising costs. Spot your most (and least) profitable areas. Monitor margins in real-time. 👉 Metorik Costs & Profit Reports 📅 WooCommerce Subscriptions Reporting The Subscription Reports WooCommerce doesn’t show you. Metorik delivers the crystal-clear subscription metrics; MRR, Churn, LTV, Cohorts, vital for your subscription-based business to survive and grow in a competitive landscape. Track MRR, churn, renewal rates, and subscriber growth. Analyze plan performance and customer lifetime value. Identify renewal opportunities and at-risk subscribers. Export or segment data with ease. Email new subscriptions, or follow-up failed renewal orders with Metorik Engage. 👉 See what better Subscription Reports can do “We’ve just switched to WooCommerce Subscriptions with Metorik for reporting from Chargify. Can’t believe how much better it is – game changer for us. Reporting apps can be such hard work to set up but you’ve nailed the usability and UI. Great work!” ★★★★★ – Matt Wilkinson, Founder, Bizink Online 📤 Exports to CSV, even on schedule Need to share your data? Metorik makes it effortless. Metorik’s exporting tools let you get data out of your store in a clean, customizable CSV, lightning-fast, and even on-schedule. Export any dataset – orders, customers, products, subscriptions. Create unlimited saved segments of filtered data, set to export on schedule. Recurring exports that run automatically (daily, weekly, monthly). Customize columns and included data, even custom fields and line items. All exports run on Metorik’s servers with zero load on your store. 👉 See more on Exporting ⚡ Designed for WooCommerce, built for speed Metorik was built specifically for WooCommerce with store owners in mind. It syncs your data over to our high-performance infrastructure so you can get insights to better understand your store inside and out — without slowing it down. The Metorik Helper plugin installs only two files (under 100kb total). Syncing happens automatically and efficiently. All reports, processing & exports happen on Metorik’s servers. “I. Love. Metorik. It’s that simple, I am soooo glad I stumbled across their software while looking for a powerful analytics program for my e-commerce site. I hated using Woo’s built-in analytics program – but Metorik is super-accurate, fast and helps me make better decisions. Oh, and their customer support is second to none. Thanks guys!” ★★★★★ – Mark Collard, Founder, Playmeo 🔗 Integrations to get the full picture Metorik seamlessly integrates with your advertising, analytics, and customer support systems, so you can get a clear picture of your store’s true performance. Integrations include: Analytics & Advertising — Google, Microsoft, Meta, TikTok, Pinterest, or csv syncing. Customer Support — Intercom, Zendesk, Gorgias, HelpScout, FreshDesk, GrooveHQ. Shipping — ShipStation, WooCommerce Shipment Tracking. Costs — WooCommerce COGS Plugin and native WooCommerce costs support. ❤️ Loved and Trusted by Thousands of Stores Metorik is trusted by thousands of WooCommerce stores, all around the world, to manage their WooCommerce store data, better understand their customers, and to help them grow — all from one fast, intuitive platform. “I can’t imagine ever running a WooCommerce shop without Metorik ever again!” ★★★★★ – Andrew Wilder, Nerdpress “Metorik makes it so simple to understand the data. This is a must-have for any WooCommerce store.” ★★★★★ – Michael Tieso, Yerbamatero “Metorik is by far the best source for pulling all of your WooCommerce data together. It makes finding orders and customers easy, and we use it for marketing, product research, pricing, and customer support. Every month they come out with even more amazing features making it easier for us to make data driven decisions for our store. And their support is stellar. Couldn’t recommend more.” ★★★★★ – Hilary Torn, Head of Growth, Fern Valley Farms “Metorik has been a total lifesaver helping us deal with our WooCommerce data (which is sometimes very difficult to keep track of!)” ★★★★★ – Nikki, Ohne “Metorik is one of the most important pieces of software that we’ve bought for our ecommerce store(s). I wish we’d bought it when we first started as it would have solved so many problems. Easily the first thing I would recommend to anyone wanting to use WooCommerce.” ★★★★★ – Sean, Web Operations, Molino 👉 See more reviews here 🚀 Ready to level up your Woo store? Let’s get started: Click Install and activate this plugin. Create or log in to your Metorik account. Connect and start exploring your store’s data in minutes. 👉 Try Metorik free for 30 days – no credit card required.