Customer Reviews for WooCommerce vs KeenToDesign Shipping with Australia Post for WooCommerce

Happy customers are your best marketers. So why not ask them to leave a review? Send an automated, personalized email reminder to each customer after a transaction – make reviewing easier than ever before! Enhance the standard WooCommerce reviews with extra features, and reassure customers by having their questions answered with a Q&A section on product pages. The Customer Reviews for WooCommerce plugin helps you increase engagement, build loyalty, improve SEO, and get more sales with social proof. Localized to 30 languages and installed on over 80,000 stores! The plugin includes an optional integration with an external service to verify customer reviews. CusRev collects reviews from customers and verifies their authenticity. You can find information about CusRev‘s terms and privacy policy on our website. 🔥 Main Features Automated or manual review reminder emails Manual review reminders by WhatsApp with the ‘click to chat’ integration Aggregated and on-site review forms to allow quick and easy reviewing Enhanced reviews, including ratings, images, voting and filtering options Offer discounts in exchange for reviews Integration with Google Shopping Question and Answer feature, allowing customers to ask and answer FAQs Import and export reviews ✉️ Review Reminders – Make Reviewing Easy Customer Reviews for WooCommerce makes reviewing simple. You can easily set it to send out review collection emails, days or weeks after purchase. The review form makes it as simple as possible for the customer to leave a review. It’s an easy process: Your customer places an order. You fulfill the order and mark it as completed. After a delay (customizable by you), your customer receives an automated review request email. The customer leaves a review for all of their purchases on an aggregated form. Reviews can include ratings, images, and videos to increase trust. The review is posted in the standard WooCommerce review format and published on your site. You can even choose to automatically send the customer a discount code for future purchases as a thank you. Plus, benefit from: A one-page review form where customers can review multiple items in one go Manual email invitations for selected orders Manual WhatsApp review invitations via the ‘click to chat’ integration Personalized emails for each customer with built-in variables Emails restricted for particular categories of products or customers with specific user roles Quick and easy functionality thanks to a responsive email template and custom colors An Unsubscribe option A built-in testing tool to ensure emails look beautiful before sending Reminders in different languages via “qTranslate X”, “Polylang”, “TranslatePress” and “WPML” plugin integration Support for custom WooCommerce order statuses Tracking when customers open emails with review invitations and when customers view aggregated review forms 💸 Boost Sales – With Extra Features Did you know that displaying reviews can increase conversion by 270%? Reviews show that people can trust your site. Other people have bought from you before, and it went so well that they want to share their experience. That social proof is important. Customers need to know your product images and descriptions can be trusted. They need to know their bank account is safe. Turn your visitors into customers by displaying reviews! Plus, benefit from: Photo reviews (let customers upload pictures with reviews) Video reviews (let customers upload videos with reviews) Additional rating criteria on review forms to rate different features of products Questions about customer attributes on review forms Preventing spam by enabling reCAPTCHA for reviews Displaying a terms and privacy checkbox that people need to tick before posting reviews Showing reviews summary bar on product pages Filtering reviews by rating Enabling visitors to vote on reviews left by your customers Lazy loading of reviews and attached pictures Sorting reviews by date or votes Review tagging Trust Badges that show a summary of verified customer reviews Built-in shortcodes to display a responsive list, grid, or slider of reviews on any page or post Creating avatars from initials of customer names, using standard WordPress avatars or hiding avatars completely 🔎 Boost SEO – The Automated Way Google loves something new! Add new content to your site automatically with customer reviews. Show off review ratings directly in Google searches, and boost your site’s clickthrough rate. Plus, benefit from: Getting unique, user-generated SEO content for your shop – customer reviews often contain long tail keywords Building user-generated content (UGC) such as photos and videos uploaded by your customers Embedding JSON-LD structured data for product reviews to help search engines better understand and display your review content Enhancing rich snippets and structured data markup for reviews with pictures Enhancing the standard WooCommerce structured data markup with product identifiers (GTIN, MPN, Brand) 😀 Boost Engagement – With Better Feedback Customers believe that only 8% of companies deliver a great experience – but that can change! Use reviews to get direct feedback from your customers. Find out the good and bad parts of their experience. You can make business decisions based on the feedback you receive and keep your customers happy. Plus, benefit from: Receiving feedback for multiple products at once with aggregated review forms Personalized email templates Enabling customers to vote on past reviews 🚀 Boost Loyalty – Grow Your Repeat Business Market to your existing customers! It’s simple: our review reminders keep you in the forefront of their minds, and offering coupon codes for future purchases gets them back to your store. It’s easy for a customer to leave a review and receive their coupon, which creates a double whammy effect: the customer comes back for more, and you gain valuable feedback. Maybe they’ll even gift the voucher to a friend! Plus, benefit from: Automatically generating new coupons for ongoing customer reviews Fair rules for coupon creation – customers will be awarded with a coupon regardless of how positive or negative their review is Automatic emails with coupons upon review submission Personalizing emails with coupons for each customer using built-in variables Fine-tuning coupon properties according to your sales strategy Working out-of-the-box with a responsive email template with custom colors A built-in testing tool to ensure emails look beautiful before sending Emailing coupons in different languages via “qTranslate X”, “Polylang”, “TranslatePress” and “WPML” plugin integration Displaying a badge next on reviews awarded with coupons to build trust between customers and your business 🤔 Reassure Customers – With Questions & Answers There’s nothing more reassuring to customers than having their questions answered – with Customer Reviews for WooCommerce you can do just that by: Adding a tab with Questions & Answers or FAQs to product pages on your website Letting your prospective customers ask questions about products and view questions others have asked Increasing sales by answering questions and making sure prospective customers have all the information available to make a purchase decision Reducing return and refund requests by providing answers to common questions about products, as well as offering extra information to avoid any potential misunderstanding of product features or benefits Improving SEO with content created by your customers – that in turn helps search engines better understand and index your website Sending email notifications to customers about replies to their questions and making them come back to your website Displaying a terms and privacy checkbox that people need to tick before asking questions or posting answers 🛒 Google Shopping Integration Generate an XML feed with products for Google Shopping Generate an XML feed with product reviews for Google Shopping Show star ratings in Google Shopping search results ⬇ Import and Export Want to add reviews or questions and answers from external websites? No problemo. Just use the import reviews feature, which automatically creates reviews in WooCommerce based on a CSV file. Or use the import Q&A feature to upload product questions and answers from a CSV file. Similarly, you can export WooCommerce reviews or questions and answers to a CSV file. Import / export product and store reviews Import / export reviews with images and videos Import / export questions and answers (Q&A) Quick and Easy Set-Up Make sure that WooCommerce is installed. Then, just follow the Getting Started Tutorial on our official support portal or watch the video tutorial. Get Even More Features – With the Pro Version CusRev has two plans: Free and Pro. The Pro plan offers additional features and email support – to find out more and purchase a license, please visit CusRev’s website.

A simple, lightweight shipping plugin that connects your WooCommerce store directly to Australia Post so your customers automatically see real shipping prices at checkout. No manual rate tables, no guessing. What it does in plain terms When a customer adds items to their cart and enters their delivery address at checkout, the plugin quietly contacts the Australia Post API in the background, tells it the total weight and size of the order and where it needs to go, and Australia Post sends back the exact price. That price is then shown to the customer as a shipping option, live, accurate, and automatic. No more overcharging customers on shipping. No more absorbing losses because your flat rate was too low. Just the real Australia Post price, every time. What the customer sees At checkout, instead of a flat “Shipping: $10.00”, they see real options like: Australia Post Parcel Post ($8.50) 3 to 5 business days Australia Post Express Post ($14.20) 1 to 2 business days You can rename these to anything you like, for example “Standard Delivery” and “Express Delivery”, so it looks professional and on-brand. What you control as the store owner Which services to offer Parcel Post, Express Post, or both. International services too if you ship overseas. Service renaming Show “Standard Delivery” instead of “Parcel Post” so customers understand what they are choosing. A handling fee Add a flat amount on top of every rate, for example $2.00 for packaging. You can also use a negative number to discount. A fallback rate If Australia Post cannot return a price for some reason, show a fixed rate instead so customers can still checkout. GST Optionally strip the 10% GST from the rates if WooCommerce is already adding tax separately. Delivery time display Show or hide the estimated delivery days next to each option. Debug mode See exactly what the plugin is sending to Australia Post and what it gets back, useful for troubleshooting. How it handles products with no dimensions set If a product in your store does not have weight or size data entered, the plugin uses a set of default dimensions you configure so it never breaks at checkout and always returns a rate. Best suited for This plugin works best for small to medium sized items that can fit in a single parcel or satchel. It is ideal for stores selling: Books and stationery Clothing and apparel Accessories and jewellery Cosmetics and beauty products Homewares and gifts Electronics and small gadgets Toys and games Art prints and posters Phone cases and tech accessories Supplements and health products Pet accessories and supplies Candles and skincare products Baby clothing and accessories Craft supplies and hobby items Greeting cards and gift wrap DVDs, Blu-rays and media Sunglasses and eyewear Bags and wallets Socks, underwear and activewear Kitchen utensils and small cookware Sports accessories like water bottles, resistance bands and gym gloves Music accessories like picks, strings and small instruments Office supplies and desk accessories Basically if it fits in a standard Australia Post satchel or a small to medium parcel box, this plugin will calculate the rate accurately. It is not recommended for large or bulky items such as furniture, whitegoods or oversized equipment. Technical basics Rates are cached for 15 minutes so it does not hammer the Australia Post API on every page load The cache clears automatically whenever you save your settings Requires a free API key from Australia Post, takes a few minutes to register at developers.auspost.com.au No subscription fees. The plugin only contacts the Australia Post API to fetch live rates (see “External services” below). Compatible with WooCommerce shipping zones, add it to any zone including international zones Supports WooCommerce High-Performance Order Storage (HPOS) Works with WooCommerce block-based checkout External services This plugin connects to the Australia Post Postage Assessment Calculator (PAC) API, an external service operated by Australia Post, to obtain live shipping rates for domestic and international parcels. Without this connection the plugin cannot calculate rates, which is the plugin’s core function. What is sent and when: The plugin sends a request to the Australia Post API every time a customer reaches the checkout (or cart) page and a shipping calculation is required, except when a cached result from the last 15 minutes can be used. The data sent in each request is: the origin postcode (configured by the store owner), the destination postcode and country (entered by the customer at checkout), and the package weight, length, width, and height (calculated from the cart contents, falling back to the configured default dimensions when a product has none). The Australia Post API key (configured by the store owner) is sent in the AUTH-KEY HTTP request header to authenticate the request. No customer name, email address, street address, IP address, or other personal identifier is sent. The endpoints used are: https://digitalapi.auspost.com.au/postage/parcel/domestic/calculate.json for domestic shipments https://digitalapi.auspost.com.au/postage/parcel/international/calculate.json for international shipments This service is provided by Australia Post. By using this plugin you agree to the following Australia Post documents, which are linked here for your reference: Australia Post Terms and Conditions: https://auspost.com.au/terms-conditions Australia Post API Licence Terms of Use: https://auspost.com.au/content/dam/auspost_corp/media/documents/api-licence-terms-of-use.pdf Australia Post Privacy Statement: https://auspost.com.au/privacy