Customer Reviews for WooCommerce vs Documentation

Happy customers are your best marketers. So why not ask them to leave a review? Send an automated, personalized email reminder to each customer after a transaction – make reviewing easier than ever before! Enhance the standard WooCommerce reviews with extra features, and reassure customers by having their questions answered with a Q&A section on product pages. The Customer Reviews for WooCommerce plugin helps you increase engagement, build loyalty, improve SEO, and get more sales with social proof. Localized to 30 languages and installed on over 80,000 stores! The plugin includes an optional integration with an external service to verify customer reviews. CusRev collects reviews from customers and verifies their authenticity. You can find information about CusRev‘s terms and privacy policy on our website. 🔥 Main Features Automated or manual review reminder emails Manual review reminders by WhatsApp with the ‘click to chat’ integration Aggregated and on-site review forms to allow quick and easy reviewing Enhanced reviews, including ratings, images, voting and filtering options Offer discounts in exchange for reviews Integration with Google Shopping Question and Answer feature, allowing customers to ask and answer FAQs Import and export reviews ✉️ Review Reminders – Make Reviewing Easy Customer Reviews for WooCommerce makes reviewing simple. You can easily set it to send out review collection emails, days or weeks after purchase. The review form makes it as simple as possible for the customer to leave a review. It’s an easy process: Your customer places an order. You fulfill the order and mark it as completed. After a delay (customizable by you), your customer receives an automated review request email. The customer leaves a review for all of their purchases on an aggregated form. Reviews can include ratings, images, and videos to increase trust. The review is posted in the standard WooCommerce review format and published on your site. You can even choose to automatically send the customer a discount code for future purchases as a thank you. Plus, benefit from: A one-page review form where customers can review multiple items in one go Manual email invitations for selected orders Manual WhatsApp review invitations via the ‘click to chat’ integration Personalized emails for each customer with built-in variables Emails restricted for particular categories of products or customers with specific user roles Quick and easy functionality thanks to a responsive email template and custom colors An Unsubscribe option A built-in testing tool to ensure emails look beautiful before sending Reminders in different languages via “qTranslate X”, “Polylang”, “TranslatePress” and “WPML” plugin integration Support for custom WooCommerce order statuses Tracking when customers open emails with review invitations and when customers view aggregated review forms 💸 Boost Sales – With Extra Features Did you know that displaying reviews can increase conversion by 270%? Reviews show that people can trust your site. Other people have bought from you before, and it went so well that they want to share their experience. That social proof is important. Customers need to know your product images and descriptions can be trusted. They need to know their bank account is safe. Turn your visitors into customers by displaying reviews! Plus, benefit from: Photo reviews (let customers upload pictures with reviews) Video reviews (let customers upload videos with reviews) Additional rating criteria on review forms to rate different features of products Questions about customer attributes on review forms Preventing spam by enabling reCAPTCHA for reviews Displaying a terms and privacy checkbox that people need to tick before posting reviews Showing reviews summary bar on product pages Filtering reviews by rating Enabling visitors to vote on reviews left by your customers Lazy loading of reviews and attached pictures Sorting reviews by date or votes Review tagging Trust Badges that show a summary of verified customer reviews Built-in shortcodes to display a responsive list, grid, or slider of reviews on any page or post Creating avatars from initials of customer names, using standard WordPress avatars or hiding avatars completely 🔎 Boost SEO – The Automated Way Google loves something new! Add new content to your site automatically with customer reviews. Show off review ratings directly in Google searches, and boost your site’s clickthrough rate. Plus, benefit from: Getting unique, user-generated SEO content for your shop – customer reviews often contain long tail keywords Building user-generated content (UGC) such as photos and videos uploaded by your customers Embedding JSON-LD structured data for product reviews to help search engines better understand and display your review content Enhancing rich snippets and structured data markup for reviews with pictures Enhancing the standard WooCommerce structured data markup with product identifiers (GTIN, MPN, Brand) 😀 Boost Engagement – With Better Feedback Customers believe that only 8% of companies deliver a great experience – but that can change! Use reviews to get direct feedback from your customers. Find out the good and bad parts of their experience. You can make business decisions based on the feedback you receive and keep your customers happy. Plus, benefit from: Receiving feedback for multiple products at once with aggregated review forms Personalized email templates Enabling customers to vote on past reviews 🚀 Boost Loyalty – Grow Your Repeat Business Market to your existing customers! It’s simple: our review reminders keep you in the forefront of their minds, and offering coupon codes for future purchases gets them back to your store. It’s easy for a customer to leave a review and receive their coupon, which creates a double whammy effect: the customer comes back for more, and you gain valuable feedback. Maybe they’ll even gift the voucher to a friend! Plus, benefit from: Automatically generating new coupons for ongoing customer reviews Fair rules for coupon creation – customers will be awarded with a coupon regardless of how positive or negative their review is Automatic emails with coupons upon review submission Personalizing emails with coupons for each customer using built-in variables Fine-tuning coupon properties according to your sales strategy Working out-of-the-box with a responsive email template with custom colors A built-in testing tool to ensure emails look beautiful before sending Emailing coupons in different languages via “qTranslate X”, “Polylang”, “TranslatePress” and “WPML” plugin integration Displaying a badge next on reviews awarded with coupons to build trust between customers and your business 🤔 Reassure Customers – With Questions & Answers There’s nothing more reassuring to customers than having their questions answered – with Customer Reviews for WooCommerce you can do just that by: Adding a tab with Questions & Answers or FAQs to product pages on your website Letting your prospective customers ask questions about products and view questions others have asked Increasing sales by answering questions and making sure prospective customers have all the information available to make a purchase decision Reducing return and refund requests by providing answers to common questions about products, as well as offering extra information to avoid any potential misunderstanding of product features or benefits Improving SEO with content created by your customers – that in turn helps search engines better understand and index your website Sending email notifications to customers about replies to their questions and making them come back to your website Displaying a terms and privacy checkbox that people need to tick before asking questions or posting answers 🛒 Google Shopping Integration Generate an XML feed with products for Google Shopping Generate an XML feed with product reviews for Google Shopping Show star ratings in Google Shopping search results ⬇ Import and Export Want to add reviews or questions and answers from external websites? No problemo. Just use the import reviews feature, which automatically creates reviews in WooCommerce based on a CSV file. Or use the import Q&A feature to upload product questions and answers from a CSV file. Similarly, you can export WooCommerce reviews or questions and answers to a CSV file. Import / export product and store reviews Import / export reviews with images and videos Import / export questions and answers (Q&A) Quick and Easy Set-Up Make sure that WooCommerce is installed. Then, just follow the Getting Started Tutorial on our official support portal or watch the video tutorial. Get Even More Features – With the Pro Version CusRev has two plans: Free and Pro. The Pro plan offers additional features and email support – to find out more and purchase a license, please visit CusRev’s website.

Documentation provides sound structures and tools to maintain a Documentation Management System based on WordPress. Leveraging WordPress’ framework and internal structures, the system provides a completely new section to manage documents independently from normal posts or pages. Documents are complemented by their dedicated document categories and document tags, which allows to keep the documentation structures separate from the more blog-oriented posts or CMS-like pages. It can be used to build a dedicated documentation site, a subsite for documentation in a multisite network or other creative deployments. See our documentation portal for an example where we use the system to maintain a considerable amount of documentation for our tools. Simple to use, yet powerful to maintain even thousands of documentation pages. Documents can be attached to products in WooCommerce using WooCommerce Documentation. Widgets The plugin provides several widgets that are used to display document links: Document Hierarchy : facilitates navigating and viewing the document hierarchy Document Children : displays links to children of documents Documents : to display sets of document links Document Categories : to display links to document categories Shortcodes The following shortcodes are available: [documentation_documents] Lists documents, also useful to list documents in a category. [documentation_categories] Renders a list of links to the document categories. [documentation_hierarchy] Provides a means to navigate the documentation structure, equivalent to the Document Hierarchy widget. [documentation_list_children] Lists the children of a document like the Document Children widget. [documentation_search_form] Renders a dynamic search form. Use Search Live for a more flexible search form. Recommended Useful Additions You should have a look at these tools. They will help you get the most out of this Documentation Management System. WooCommerce Documentation This extension for WooCommerce and the Documentation plugin for WordPress allows to link documentation pages to products and display them automatically on the product pages. Groups Groups is designed as an efficient, powerful and flexible solution for group-oriented memberships and content access control. Use it to control who can view documents and more. Groups Restrict Categories An extension based on Groups, provides access restrictions for categories and tags, custom post types and taxonomies. Very useful to restrict whole sets of documents based on their document categories or tags. Search Live Search Live supplies effective integrated live search facilities and advanced search features. Makes it really easy to find the desired documents. Widgets Control Widgets Control is a toolbox that features visibility management for all widgets, sidebars, sections of content and content blocks. This is very useful to show content and widgets in context. Widgets Control Pro Widgets Control Pro is the advanced version of the Widgets Control toolbox that features visibility management for all widgets, sidebars, sections of content and content blocks. With its additional features, it is even more useful to show document-specific content and widgets, including the options to show widgets on documents and related pages only. Decent Comments Decent Comments shows what people say. If you want to show comments along with their author’s avatars and an excerpt of their comment, then this is the right plugin for you. Use it to show comments posted on documents only or including them. Open Graph Protocol Framework The Open Graph protocol enables any web page to become a rich object in a social graph. For instance, this is used on Facebook to allow any web page to have the same functionality as any other object on Facebook. This will automate the process of adding basic and optional metadata to documents. Documentation Please refer to the documentation pages for details. The site uses the Documentation plugin and is a good example of deployment, with an extensive set of documentation sections and pages. Feedback Feedback is welcome! If you need help, have problems, want to leave feedback or want to provide constructive criticism, please do so here at the Documentation plugin page. Please try to solve problems there before you rate this plugin or say it doesn’t work. There goes a lot of work into providing you with free quality plugins! Please appreciate that and help with your feedback. Thanks! Twitter Follow @itthinx on Twitter for updates on this and other plugins.