Side-by-side comparison · 24 data points
| Cresta Help Chat | Simple Chat Button | |
|---|---|---|
| Tagline | — | — |
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
| Metric | Cresta Help Chat | Simple Chat Button |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.8 ★ |
| Total reviews | 15 | 15 |
| Active installs | 10,000+ | 40,000+ |
| Free plan | — | — |
Cresta Help Chat edges out Simple Chat Button on rating (5.0★ vs 4.8★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Recommended by size: small/early-stage site owners who need fast install and low risk should default to Cresta Help Chat; mid-market and enterprise site owners with specific feature requirements should evaluate both — Simple Chat Button's 15-review base may include the workflow context that matches your specific use case better than Cresta Help Chat's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical WordPress Plugin Directory listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Cresta Help Chat audit • Simple Chat Button audit
| Keyword | Cresta Help Chat | Simple Chat Button |
|---|---|---|
| contact | #317 | #458 |
No tracked changes.
Cresta Help Chat has the higher average rating (5.0★ from 15 reviews) compared to Simple Chat Button (4.8★ from 15 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Cresta Help Chat holds the higher average rating (5.0★ vs 4.8★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the WordPress Plugin Directory. AppRanks doesn't measure setup time directly, and the WordPress Plugin Directory publishes no review base that would let us infer it for these two — read the recent reviews on each app's detail page for user-reported install experience.
Cresta Help Chat typically suits early-stage and growth-mode teams based on its published review base (15 reviews). Simple Chat Button typically suits early-stage and growth-mode teams based on its published review base (15 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Cresta Help Chat and Simple Chat Button both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Simple Chat Button" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
