Side-by-side comparison · 24 data points
| Cresta Help Chat | ZupportDesk Live Chat Plugin (Free & Paid Plans) | |
|---|---|---|
| Tagline | — | — |
| Description | ||
| Screenshots | — | — |
| Languages | ||
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| Developer | ||
| Listed | — | — |
| Last updated | — | — |
| Metric | Cresta Help Chat | ZupportDesk Live Chat Plugin (Free & Paid Plans) |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.5 ★ |
| Total reviews | 15 | ★ 21 |
| Active installs | 10,000+ | 10+ |
| Free plan | — | — |
Based on the data on this page, Cresta Help Chat is the stronger choice for most WordPress Plugin Directory site owners — 5.0★ vs ZupportDesk Live Chat Plugin (Free & Paid Plans)'s 4.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Recommended by size: small/early-stage site owners who need fast install and low risk should default to Cresta Help Chat; mid-market and enterprise site owners with specific feature requirements should evaluate both — ZupportDesk Live Chat Plugin (Free & Paid Plans)'s 21-review base may include the workflow context that matches your specific use case better than Cresta Help Chat's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical WordPress Plugin Directory listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Cresta Help Chat audit • ZupportDesk Live Chat Plugin (Free & Paid Plans) audit
| Keyword | Cresta Help Chat | ZupportDesk Live Chat Plugin (Free & Paid Plans) |
|---|---|---|
| contact | #317 | Not ranked |
Cresta Help Chat has the higher average rating (5.0★ from 15 reviews) compared to ZupportDesk Live Chat Plugin (Free & Paid Plans) (4.5★ from 21 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Cresta Help Chat holds the higher average rating (5.0★ vs 4.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the WordPress Plugin Directory. ZupportDesk Live Chat Plugin (Free & Paid Plans) has the deeper published review base (21 vs 15), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Cresta Help Chat typically suits early-stage and growth-mode teams based on its published review base (15 reviews). ZupportDesk Live Chat Plugin (Free & Paid Plans) typically suits early-stage and growth-mode teams based on its published review base (21 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Cresta Help Chat and ZupportDesk Live Chat Plugin (Free & Paid Plans) both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Cresta Help Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
