ConvertyBot vs Kayako Messenger

ConvertyBot is the AI sales assistant your WooCommerce store hires once and keeps forever. It greets every visitor, understands what they’re looking for, recommends products, crafts personalised coupons on the fly, and closes the sale — while you sleep, ship, or focus on the next product line. Built on a single-model Mistral Small 3 LLM running at 92–97% gross margin, optimised for e-commerce tone and grounded in your product catalogue. Not a generic chatbot. A conversion machine. Start free. 100 conversations, no time limit, no credit card. Try the live demo → · See pricing → Why stores switch to ConvertyBot 🚀 +25% to +50% conversion lift measured across beta partners in the first 30 days ⚡ Under 200ms response — visitors don’t wait for the bot to think 🎁 Coupons that close — context-aware discounts generated for the moment, not static codes 🛒 Cart recovery in real time — exit intent, cart idle, and hesitation triggers, not just email retargeting 🌍 Multilingual out of the box — speaks to every visitor in their language 🔐 GDPR-ready — consent-first, data minimisation, audit trail 🎨 Custom branding — your bot avatar and header logo on the widget (Growth+) 🔌 Public API — push events / pull analytics into your own apps (Business+) The seven conversion strategies Most chatbots have one mode: “pop up after 30s.” ConvertyBot has seven, and you pick which the bot should run per plan tier: Ghost — silent bubble, waits to be invoked Host — warm welcome after a configurable delay Guide — navigation-aware product recommendations Advisor — intervenes when a visitor hesitates on a product Hunter — exit-intent pop-up with a contextual coupon Closer — cross-sell and upsell on the cart page Blitz — time-limited flash offer to push conversion Strategy selection is single-active (radio behaviour) — pick the engagement mode that fits your traffic, save, done. The picker shows locked tiers with a clear upgrade path. What it actually does during a visit Arrival — visitor lands on your store. ConvertyBot silently analyses the pages they view, how long they dwell, which products they compare, whether they’re signed in. Engagement — the bot picks the right moment to surface a teaser bubble: “Not sure which size? I can help.” The visitor clicks, the chat opens, the assistant is ready. Recommendation — the bot knows your catalogue. It recommends 2–3 products that match the visitor’s implied need, with prices, images, and stock. Coupon — if the visitor hesitates (scrolls back up, adds and removes from cart), the bot generates a real coupon — percentage or fixed, capped to your rules, expiring in 60 minutes. The code is syncable with your WooCommerce coupons table. Close — the bot nudges toward checkout, answers the final objections, and hands off when the visitor is ready to pay. Analytics you can act on Every conversation, scored for engagement and conversion likelihood Visitor journeys with full timeline (pages, dwell time, interactions, chat turns) Coupon performance per rule Revenue attribution: which chats led to which orders, net of discounts Multi-touch attribution (First Click, Last Click, Linear, Time Decay) Exportable CSV / PDF on Pro+ plans Public API token for your own BI dashboards (Business+) Built for real WooCommerce stores Ships as a standard plugin; activate and go Zero conflict with your theme — renders in a shadow DOM Elementor, Divi, WPBakery, Gutenberg all supported Mobile-first, responsive, reduced-motion aware Works alongside your existing coupons — never double-discounts Full white-label option on Business and Enterprise Pricing that scales with you 🆓 Free Trial — 100 conversations lifetime, no time limit Unlimited visitors analysed · 1 strategy (Ghost) · basic AI · email support ⭐ Starter — $19/mo (or $182/yr, save 20%) 250 conversations/mo · 5,000 visitors/mo · 2 strategies · basic smart coupons · basic analytics 🚀 Growth — $49/mo (or $470/yr, save 20%) 1,500 conversations/mo · 20,000 visitors/mo · 5 strategies · rule-based coupons · advanced analytics · custom bot avatar + header logo 💼 Pro — $99/mo (or $950/yr, save 20%) Most popular 5,000 conversations/mo · 50,000 visitors/mo · all 7 strategies · A/B testing · CSV / PDF export · “Powered by” badge removal · Klaviyo + Mailchimp integrations · priority support 🏢 Business — $199/mo (or $1,910/yr, save 20%) 10,000 conversations/mo · 100,000 visitors/mo · all 7 strategies · full custom branding · white-label · multi-site · public API access · all integrations (Zapier, n8n, Make, Slack, custom webhooks) · account manager 🔷 Enterprise — Custom Unlimited everything · dedicated SLA · bespoke integrations · named engineer Run out of conversations mid-month? Top up without changing plans: 100 conversations — $5 500 conversations — $20 (best value) 1,000 conversations — $35 Packs are one-time, activate instantly, and automatically consume after your plan quota runs out. Who is ConvertyBot for? Store owners who want more sales without hiring more humans Marketing leads who need a conversion lever they can ship this week Agencies managing multiple client stores (Business tier unlocks multi-site + white-label) Founders of small shops that can’t afford a 24/7 support team Developers integrating ConvertyBot data into custom dashboards (Business public API) Integrations Native: WooCommerce, WordPress, Stripe (billing) Pro+: Klaviyo, Mailchimp Business+: Zapier, n8n, Make.com, Slack (Incoming Webhooks), custom HTTPS webhooks with HMAC-SHA256 signing, public REST API Enterprise: custom integrations on request External Services ConvertyBot communicates with the ConvertyBot API (https://api.convertybot.com) to provide AI-powered chat, analytics, and billing: Product catalogue — read-only sync so the AI can recommend products accurately Chat conversations — processed through the ConvertyBot AI service for response generation Analytics — aggregated into the dashboard you see in WordPress admin Billing — managed through Stripe (PCI-compliant, we never see card data) Integrations — outbound webhooks to merchant-configured destinations (Klaviyo, Mailchimp, Zapier, n8n, Make, Slack, custom URLs) only when the merchant connects them Public API (Business+) — inbound calls from merchant-owned apps using the merchant’s own cbt_pk_ token No personal visitor data is collected without consent. The plugin ships with a GDPR-ready consent banner. Visitor data is anonymised by default; store-owner data is limited to shop metadata (domain, email, plan) plus the conversation / analytics payloads you’d expect. Terms of Service: https://convertybot.com/terms Privacy Policy: https://convertybot.com/privacy Data Processing Addendum: available on request from [email protected] Support & Community Website: convertybot.com Live demo: convertybot.com/demo Documentation: convertybot.com/docs Support email: [email protected] Status page: status.convertybot.com Feature requests: feedback.convertybot.com Why choose ConvertyBot? 💰 Revenue that compounds — every visitor is a chance to sell ⏰ Always on — the bot doesn’t sleep, doesn’t take breaks, doesn’t quit 📈 Scales with you — 100 conversations free, 10,000+ on Business, unlimited on Enterprise 🎯 Right message, right moment — seven behaviour-aware strategies 🔌 Open to your stack — public API + 6 native integrations + custom webhooks 🛡️ Built right — GDPR, Stripe-grade billing, audit trails, 14-day grace on payment failure

Kayako Messenger is effortless live chat software. Designed for customers A modern messaging experience Your customers message their friends every day using messengers: now they can message your team with the same ease. Never miss a message again Customers can start conversations at any time, even when your team aren’t online. If your customer steps away and doesn’t see your message, Kayako will send messages to their email, so they can continue the conversation. When your customer goes back to your website, they’ll be able to pick up the conversation there too. No need to start the conversation all over again, and no need for your customer to repeat themselves. Proactively engage with personality Automatically engage prospects and help customers. Targeted messages have never been so personal. Mobile ready More visitors are choosing to visit websites through their mobile device. Kayako Messenger is mobile web ready. Built for your team A modern agent experience Kayako is so beautiful, simple, and effortless that you’ll fall in love with it. Put everything in one place Connect your support email and social inboxes to Kayako. Unify customer conversations across channels and work smarter. See your customer’s activity at a glance Use apps and integrations to log page views, orders, shipping history, and Help Center searches, or capture events from your own product, app, or service and see it all in real-time during conversations. Be more productive Automate manual elements, use canned responses and macros to blast through your live chat conversations. Testimonials “With Kayako Messenger, we’ve seen an immediate 17% increase in customer satisfaction.” “This is the easiest and most efficient customer support tool that we’ve ever seen – and highly customizable.” “Our team relies on Kayako Messenger to effortlessly support customers over live chat. Finally, a real-time messaging experience that works for our business.” “We’re using Kayako Messenger to reply to our customers quickly and easily…We’ve reduced our average reply time by 60%.”