ConvertyBot vs Customer Reviews for WooCommerce

ConvertyBot is the AI sales assistant your WooCommerce store hires once and keeps forever. It greets every visitor, understands what they’re looking for, recommends products, crafts personalised coupons on the fly, and closes the sale — while you sleep, ship, or focus on the next product line. Built on a single-model Mistral Small 3 LLM running at 92–97% gross margin, optimised for e-commerce tone and grounded in your product catalogue. Not a generic chatbot. A conversion machine. Start free. 100 conversations, no time limit, no credit card. Try the live demo → · See pricing → Why stores switch to ConvertyBot 🚀 +25% to +50% conversion lift measured across beta partners in the first 30 days ⚡ Under 200ms response — visitors don’t wait for the bot to think 🎁 Coupons that close — context-aware discounts generated for the moment, not static codes 🛒 Cart recovery in real time — exit intent, cart idle, and hesitation triggers, not just email retargeting 🌍 Multilingual out of the box — speaks to every visitor in their language 🔐 GDPR-ready — consent-first, data minimisation, audit trail 🎨 Custom branding — your bot avatar and header logo on the widget (Growth+) 🔌 Public API — push events / pull analytics into your own apps (Business+) The seven conversion strategies Most chatbots have one mode: “pop up after 30s.” ConvertyBot has seven, and you pick which the bot should run per plan tier: Ghost — silent bubble, waits to be invoked Host — warm welcome after a configurable delay Guide — navigation-aware product recommendations Advisor — intervenes when a visitor hesitates on a product Hunter — exit-intent pop-up with a contextual coupon Closer — cross-sell and upsell on the cart page Blitz — time-limited flash offer to push conversion Strategy selection is single-active (radio behaviour) — pick the engagement mode that fits your traffic, save, done. The picker shows locked tiers with a clear upgrade path. What it actually does during a visit Arrival — visitor lands on your store. ConvertyBot silently analyses the pages they view, how long they dwell, which products they compare, whether they’re signed in. Engagement — the bot picks the right moment to surface a teaser bubble: “Not sure which size? I can help.” The visitor clicks, the chat opens, the assistant is ready. Recommendation — the bot knows your catalogue. It recommends 2–3 products that match the visitor’s implied need, with prices, images, and stock. Coupon — if the visitor hesitates (scrolls back up, adds and removes from cart), the bot generates a real coupon — percentage or fixed, capped to your rules, expiring in 60 minutes. The code is syncable with your WooCommerce coupons table. Close — the bot nudges toward checkout, answers the final objections, and hands off when the visitor is ready to pay. Analytics you can act on Every conversation, scored for engagement and conversion likelihood Visitor journeys with full timeline (pages, dwell time, interactions, chat turns) Coupon performance per rule Revenue attribution: which chats led to which orders, net of discounts Multi-touch attribution (First Click, Last Click, Linear, Time Decay) Exportable CSV / PDF on Pro+ plans Public API token for your own BI dashboards (Business+) Built for real WooCommerce stores Ships as a standard plugin; activate and go Zero conflict with your theme — renders in a shadow DOM Elementor, Divi, WPBakery, Gutenberg all supported Mobile-first, responsive, reduced-motion aware Works alongside your existing coupons — never double-discounts Full white-label option on Business and Enterprise Pricing that scales with you 🆓 Free Trial — 100 conversations lifetime, no time limit Unlimited visitors analysed · 1 strategy (Ghost) · basic AI · email support ⭐ Starter — $19/mo (or $182/yr, save 20%) 250 conversations/mo · 5,000 visitors/mo · 2 strategies · basic smart coupons · basic analytics 🚀 Growth — $49/mo (or $470/yr, save 20%) 1,500 conversations/mo · 20,000 visitors/mo · 5 strategies · rule-based coupons · advanced analytics · custom bot avatar + header logo 💼 Pro — $99/mo (or $950/yr, save 20%) Most popular 5,000 conversations/mo · 50,000 visitors/mo · all 7 strategies · A/B testing · CSV / PDF export · “Powered by” badge removal · Klaviyo + Mailchimp integrations · priority support 🏢 Business — $199/mo (or $1,910/yr, save 20%) 10,000 conversations/mo · 100,000 visitors/mo · all 7 strategies · full custom branding · white-label · multi-site · public API access · all integrations (Zapier, n8n, Make, Slack, custom webhooks) · account manager 🔷 Enterprise — Custom Unlimited everything · dedicated SLA · bespoke integrations · named engineer Run out of conversations mid-month? Top up without changing plans: 100 conversations — $5 500 conversations — $20 (best value) 1,000 conversations — $35 Packs are one-time, activate instantly, and automatically consume after your plan quota runs out. Who is ConvertyBot for? Store owners who want more sales without hiring more humans Marketing leads who need a conversion lever they can ship this week Agencies managing multiple client stores (Business tier unlocks multi-site + white-label) Founders of small shops that can’t afford a 24/7 support team Developers integrating ConvertyBot data into custom dashboards (Business public API) Integrations Native: WooCommerce, WordPress, Stripe (billing) Pro+: Klaviyo, Mailchimp Business+: Zapier, n8n, Make.com, Slack (Incoming Webhooks), custom HTTPS webhooks with HMAC-SHA256 signing, public REST API Enterprise: custom integrations on request External Services ConvertyBot communicates with the ConvertyBot API (https://api.convertybot.com) to provide AI-powered chat, analytics, and billing: Product catalogue — read-only sync so the AI can recommend products accurately Chat conversations — processed through the ConvertyBot AI service for response generation Analytics — aggregated into the dashboard you see in WordPress admin Billing — managed through Stripe (PCI-compliant, we never see card data) Integrations — outbound webhooks to merchant-configured destinations (Klaviyo, Mailchimp, Zapier, n8n, Make, Slack, custom URLs) only when the merchant connects them Public API (Business+) — inbound calls from merchant-owned apps using the merchant’s own cbt_pk_ token No personal visitor data is collected without consent. The plugin ships with a GDPR-ready consent banner. Visitor data is anonymised by default; store-owner data is limited to shop metadata (domain, email, plan) plus the conversation / analytics payloads you’d expect. Terms of Service: https://convertybot.com/terms Privacy Policy: https://convertybot.com/privacy Data Processing Addendum: available on request from [email protected] Support & Community Website: convertybot.com Live demo: convertybot.com/demo Documentation: convertybot.com/docs Support email: [email protected] Status page: status.convertybot.com Feature requests: feedback.convertybot.com Why choose ConvertyBot? 💰 Revenue that compounds — every visitor is a chance to sell ⏰ Always on — the bot doesn’t sleep, doesn’t take breaks, doesn’t quit 📈 Scales with you — 100 conversations free, 10,000+ on Business, unlimited on Enterprise 🎯 Right message, right moment — seven behaviour-aware strategies 🔌 Open to your stack — public API + 6 native integrations + custom webhooks 🛡️ Built right — GDPR, Stripe-grade billing, audit trails, 14-day grace on payment failure

Happy customers are your best marketers. So why not ask them to leave a review? Send an automated, personalized email reminder to each customer after a transaction – make reviewing easier than ever before! Enhance the standard WooCommerce reviews with extra features, and reassure customers by having their questions answered with a Q&A section on product pages. The Customer Reviews for WooCommerce plugin helps you increase engagement, build loyalty, improve SEO, and get more sales with social proof. Localized to 30 languages and installed on over 80,000 stores! The plugin includes an optional integration with an external service to verify customer reviews. CusRev collects reviews from customers and verifies their authenticity. You can find information about CusRev‘s terms and privacy policy on our website. 🔥 Main Features Automated or manual review reminder emails Manual review reminders by WhatsApp with the ‘click to chat’ integration Aggregated and on-site review forms to allow quick and easy reviewing Enhanced reviews, including ratings, images, voting and filtering options Offer discounts in exchange for reviews Integration with Google Shopping Question and Answer feature, allowing customers to ask and answer FAQs Import and export reviews ✉️ Review Reminders – Make Reviewing Easy Customer Reviews for WooCommerce makes reviewing simple. You can easily set it to send out review collection emails, days or weeks after purchase. The review form makes it as simple as possible for the customer to leave a review. It’s an easy process: Your customer places an order. You fulfill the order and mark it as completed. After a delay (customizable by you), your customer receives an automated review request email. The customer leaves a review for all of their purchases on an aggregated form. Reviews can include ratings, images, and videos to increase trust. The review is posted in the standard WooCommerce review format and published on your site. You can even choose to automatically send the customer a discount code for future purchases as a thank you. Plus, benefit from: A one-page review form where customers can review multiple items in one go Manual email invitations for selected orders Manual WhatsApp review invitations via the ‘click to chat’ integration Personalized emails for each customer with built-in variables Emails restricted for particular categories of products or customers with specific user roles Quick and easy functionality thanks to a responsive email template and custom colors An Unsubscribe option A built-in testing tool to ensure emails look beautiful before sending Reminders in different languages via “qTranslate X”, “Polylang”, “TranslatePress” and “WPML” plugin integration Support for custom WooCommerce order statuses Tracking when customers open emails with review invitations and when customers view aggregated review forms 💸 Boost Sales – With Extra Features Did you know that displaying reviews can increase conversion by 270%? Reviews show that people can trust your site. Other people have bought from you before, and it went so well that they want to share their experience. That social proof is important. Customers need to know your product images and descriptions can be trusted. They need to know their bank account is safe. Turn your visitors into customers by displaying reviews! Plus, benefit from: Photo reviews (let customers upload pictures with reviews) Video reviews (let customers upload videos with reviews) Additional rating criteria on review forms to rate different features of products Questions about customer attributes on review forms Preventing spam by enabling reCAPTCHA for reviews Displaying a terms and privacy checkbox that people need to tick before posting reviews Showing reviews summary bar on product pages Filtering reviews by rating Enabling visitors to vote on reviews left by your customers Lazy loading of reviews and attached pictures Sorting reviews by date or votes Review tagging Trust Badges that show a summary of verified customer reviews Built-in shortcodes to display a responsive list, grid, or slider of reviews on any page or post Creating avatars from initials of customer names, using standard WordPress avatars or hiding avatars completely 🔎 Boost SEO – The Automated Way Google loves something new! Add new content to your site automatically with customer reviews. Show off review ratings directly in Google searches, and boost your site’s clickthrough rate. Plus, benefit from: Getting unique, user-generated SEO content for your shop – customer reviews often contain long tail keywords Building user-generated content (UGC) such as photos and videos uploaded by your customers Embedding JSON-LD structured data for product reviews to help search engines better understand and display your review content Enhancing rich snippets and structured data markup for reviews with pictures Enhancing the standard WooCommerce structured data markup with product identifiers (GTIN, MPN, Brand) 😀 Boost Engagement – With Better Feedback Customers believe that only 8% of companies deliver a great experience – but that can change! Use reviews to get direct feedback from your customers. Find out the good and bad parts of their experience. You can make business decisions based on the feedback you receive and keep your customers happy. Plus, benefit from: Receiving feedback for multiple products at once with aggregated review forms Personalized email templates Enabling customers to vote on past reviews 🚀 Boost Loyalty – Grow Your Repeat Business Market to your existing customers! It’s simple: our review reminders keep you in the forefront of their minds, and offering coupon codes for future purchases gets them back to your store. It’s easy for a customer to leave a review and receive their coupon, which creates a double whammy effect: the customer comes back for more, and you gain valuable feedback. Maybe they’ll even gift the voucher to a friend! Plus, benefit from: Automatically generating new coupons for ongoing customer reviews Fair rules for coupon creation – customers will be awarded with a coupon regardless of how positive or negative their review is Automatic emails with coupons upon review submission Personalizing emails with coupons for each customer using built-in variables Fine-tuning coupon properties according to your sales strategy Working out-of-the-box with a responsive email template with custom colors A built-in testing tool to ensure emails look beautiful before sending Emailing coupons in different languages via “qTranslate X”, “Polylang”, “TranslatePress” and “WPML” plugin integration Displaying a badge next on reviews awarded with coupons to build trust between customers and your business 🤔 Reassure Customers – With Questions & Answers There’s nothing more reassuring to customers than having their questions answered – with Customer Reviews for WooCommerce you can do just that by: Adding a tab with Questions & Answers or FAQs to product pages on your website Letting your prospective customers ask questions about products and view questions others have asked Increasing sales by answering questions and making sure prospective customers have all the information available to make a purchase decision Reducing return and refund requests by providing answers to common questions about products, as well as offering extra information to avoid any potential misunderstanding of product features or benefits Improving SEO with content created by your customers – that in turn helps search engines better understand and index your website Sending email notifications to customers about replies to their questions and making them come back to your website Displaying a terms and privacy checkbox that people need to tick before asking questions or posting answers 🛒 Google Shopping Integration Generate an XML feed with products for Google Shopping Generate an XML feed with product reviews for Google Shopping Show star ratings in Google Shopping search results ⬇ Import and Export Want to add reviews or questions and answers from external websites? No problemo. Just use the import reviews feature, which automatically creates reviews in WooCommerce based on a CSV file. Or use the import Q&A feature to upload product questions and answers from a CSV file. Similarly, you can export WooCommerce reviews or questions and answers to a CSV file. Import / export product and store reviews Import / export reviews with images and videos Import / export questions and answers (Q&A) Quick and Easy Set-Up Make sure that WooCommerce is installed. Then, just follow the Getting Started Tutorial on our official support portal or watch the video tutorial. Get Even More Features – With the Pro Version CusRev has two plans: Free and Pro. The Pro plan offers additional features and email support – to find out more and purchase a license, please visit CusRev’s website.