Consolto Video Chat vs Contact Forms, Live Support, CRM, Video Messages

4-in-1: video chat, appointment scheduling, AI & live chat and forms for Sales, Support and Consultants. What you’ll get? Video chat, appointment scheduling, AI & live chat and forms for Sales, Support and Consultants. Consolto turns your website into a virtual office in minutes and enables: The AI will answer questions and when time is right, it can pass to video-calls, screen sharing, scheduling appointments, text-messaging and chat, whatsapp, Facebook messenger. All within a CRM including payment transfer, site analytics and more… Familiar with the feeling that you send your customers your skype account and they get confused and mixed up? Or a Zoom link that expires? Do you pay too much for marketing and find it hard to convert visitors in your website to customers? Did you find it hard to connect Zoom, Calendly, Intercom and Zapier all together? Do you find it hard to collect money from your clients for online sessions? Are you frustrated that people visit your website and leave no trace? Would you like to provide online-video-call sessions to your clients in a professional manner? Were you looking for a tool to share your screen with site-visitors easily from within your website? Are you looking for a multi-agent video chat solution for your website? Are you looking to answer customers on the go? ** If you answered yes to any of these questions, you’re at the right place. ** Major features in Consolto Video Chat Widget include: Video chat directly from within your website. Niether your customers nor you will need to install anything. AI Chatbot that learns from your website and docuemnts in minutes. Answers customers 24/7 including handoff to live agents via chat and video chat or schedule meetings. Dedicated mobile app (iOS and Anroid) and Desktop app (MacOS, Windows) keeps you updated and accessible on the go! Advanced Appointment Scheduling enables your site visitors schedule meetings with you in a simple manner. You can send them invitations as well! ** Unique ** Multi-agent teams provide many 1×1 and group sessions remotely. Excellent for teams of sales-agents, therapists, diatitians, coaches… Comprehensive, real-time text chat, saved for your future needs. Share your screen or view your clients screen as simple as clicking a button Group meetings – add more people to the conversation. Get faster results! Social messaging: whatsapp and facebook messanger embedded in your website. Voice mail – let customers leave voice messages directly from within your website! Call recordings to keep track and be on top of the conversations. Actively start engagement via chat/videochat/audio with people in your website. We made an extra effort for this to be as acceptable as possible by your site-visitors. Inbox: your site visitors will send you messages that will reach your email Receive email, SMS and site notifications upon new chats and webcalls Highly configurable widget! Supports 12 languages: English, Italian, Hebrew, Russian, French, Portugues, Japanese, German, Spanish, Dutch, Turkish Give it a try. It’s a 2-minute installation Best installation instructions can be found here: LINK Conceptual demo: Important notes: The Consolto Plugin relies on Consolto.com as a means to provide all the above features. This practically means that all plugin content is served by Consolto.com (from within your website). You are more than invited to join us in www.consolto.com and learn more. Terms of Use: https://www.consolto.com/legal/terms-of-use Privacy policy: https://www.consolto.com/legal/privacy

Revamp your customer service with this powerful tool that combines contact forms, support tickets, chat, and a comprehensive CRM system to enhance interaction and efficiency. Manage conversations front and back end, attach multimedia files, webcam recordings and customize contact forms for specific needs. A floating icon and reporting buttons on content facilitate communication, making it ideal for any business aiming to improve responsiveness and customer satisfaction. Benefits Unified Communication Platform: Integrates contact forms, support, chat, CRM into a single, efficient workflow. Enhanced Multimedia Support: Users can send messages with webcam, screen, and microphone recordings, enhancing interactive support. Customizable Contact Forms: Tailor contact forms with custom fields to collect specific information needed for various departments. Advanced Conversation Management: Manage and monitor conversations from both frontend and backend, improving service responsiveness. Email Confirmation for Security: Protects against spam by requiring email confirmation from visitors before starting conversations. Multilanguage Support: Offers real-time translation of messages with DeepL integration, catering to a global audience. Monetization Options: Integrates with the MicroPayments Plugin for paid support options, allowing for flexible revenue models. Comprehensive Reporting Tools: Easily report and manage content directly from posts with configurable buttons, enhancing content control. Features Support pages in website frontend for starting/accessing conversations Members can open a conversation directly, while visitors have to confirm their email first Admins can see and access open Conversations from backend Report Content button for any post types (configurable) Contact Owner button for any post types (configurable) Contact Creator in BuddyPress/BuddyBoss profile for configurable roles My Conversations page to website frontend, to access own tickets by logged in users Custom support departments for website / report content / contact content owner / contact user Floating support buttons (contact, new messages) on all pages (can be disabled) Message counter in backend (site support) and frontend (for creators) Send webcam/screen/microphone recordings and file uploads in conversations Custom contact forms with custom fields (text, dropdown, toggle) and data saved per contact Custom form per department enables custom fields per conversation (ticket) Invite by email to fill a form, contact a department or join a new conversation Can messages, add to later messages for quick replies Integrates with MicroPayments Plugin for paid support (per conversation, message) Registration forms: register accounts in an external MySQL database, in example for VideoWhisper WebRTC server Multilanguage conversations with DeepL integration for translating messages on request More features to come … License This plugin is released under a GPL license.