Consolto Video Chat vs AI Chatbot & Helpdesk Agent for WooCommerce by Egentify

4-in-1: video chat, appointment scheduling, AI & live chat and forms for Sales, Support and Consultants. What you’ll get? Video chat, appointment scheduling, AI & live chat and forms for Sales, Support and Consultants. Consolto turns your website into a virtual office in minutes and enables: The AI will answer questions and when time is right, it can pass to video-calls, screen sharing, scheduling appointments, text-messaging and chat, whatsapp, Facebook messenger. All within a CRM including payment transfer, site analytics and more… Familiar with the feeling that you send your customers your skype account and they get confused and mixed up? Or a Zoom link that expires? Do you pay too much for marketing and find it hard to convert visitors in your website to customers? Did you find it hard to connect Zoom, Calendly, Intercom and Zapier all together? Do you find it hard to collect money from your clients for online sessions? Are you frustrated that people visit your website and leave no trace? Would you like to provide online-video-call sessions to your clients in a professional manner? Were you looking for a tool to share your screen with site-visitors easily from within your website? Are you looking for a multi-agent video chat solution for your website? Are you looking to answer customers on the go? ** If you answered yes to any of these questions, you’re at the right place. ** Major features in Consolto Video Chat Widget include: Video chat directly from within your website. Niether your customers nor you will need to install anything. AI Chatbot that learns from your website and docuemnts in minutes. Answers customers 24/7 including handoff to live agents via chat and video chat or schedule meetings. Dedicated mobile app (iOS and Anroid) and Desktop app (MacOS, Windows) keeps you updated and accessible on the go! Advanced Appointment Scheduling enables your site visitors schedule meetings with you in a simple manner. You can send them invitations as well! ** Unique ** Multi-agent teams provide many 1×1 and group sessions remotely. Excellent for teams of sales-agents, therapists, diatitians, coaches… Comprehensive, real-time text chat, saved for your future needs. Share your screen or view your clients screen as simple as clicking a button Group meetings – add more people to the conversation. Get faster results! Social messaging: whatsapp and facebook messanger embedded in your website. Voice mail – let customers leave voice messages directly from within your website! Call recordings to keep track and be on top of the conversations. Actively start engagement via chat/videochat/audio with people in your website. We made an extra effort for this to be as acceptable as possible by your site-visitors. Inbox: your site visitors will send you messages that will reach your email Receive email, SMS and site notifications upon new chats and webcalls Highly configurable widget! Supports 12 languages: English, Italian, Hebrew, Russian, French, Portugues, Japanese, German, Spanish, Dutch, Turkish Give it a try. It’s a 2-minute installation Best installation instructions can be found here: LINK Conceptual demo: Important notes: The Consolto Plugin relies on Consolto.com as a means to provide all the above features. This practically means that all plugin content is served by Consolto.com (from within your website). You are more than invited to join us in www.consolto.com and learn more. Terms of Use: https://www.consolto.com/legal/terms-of-use Privacy policy: https://www.consolto.com/legal/privacy

Turn your WooCommerce store into a 24/7 support team that never sleeps. Egentify adds an AI customer support agent (an AI chatbot) to your storefront that answers product questions, tracks orders, and resolves common issues in plain language, using your real products, pages, and policies so its answers stay accurate. Today’s shoppers expect instant answers, and when they have to wait, they leave. Egentify replies in seconds, day or night, so customers get help the moment they need it and your team stops drowning in the same repetitive questions. The result is happier customers, faster resolutions, and fewer lost sales. And you are always in control. From your Egentify dashboard you can watch live chats as they happen, jump in to take over any conversation, reply to customers yourself, and manage support tickets, all in one place. The AI handles the routine, so you can focus on the conversations that matter. What your customers get Instant answers to product and order questions, any time of day Order tracking and product search right inside the chat Natural, conversational help instead of clunky menus What you get An AI chat widget on your storefront, matched to your brand: color, position, welcome message, and quick-reply buttons A live dashboard to monitor conversations, take over and reply to any chat, and manage support tickets in a built-in help desk Live chat, email, and AI-powered ticketing included, with voice support added on paid plans Answers grounded in your real catalog and store content, so the AI stays accurate Less time on repetitive questions, more time for the customers who need you Answers grounded in your real store data Egentify does not guess. It reads your actual WooCommerce catalog, product details, pages, and store policies to answer questions, and it can look up a customer’s order to give real tracking and status updates right inside the chat. You can also add a supplemental knowledge base for things the AI would not otherwise know, like a current sale or active coupon codes. The result is accurate, on-brand answers instead of the vague replies shoppers expect from a generic bot. Stay in control with live takeover Every conversation streams to your Egentify dashboard in real time. Watch the AI work, and step in whenever you like: take over a chat, reply to a customer yourself, or follow up later as a support ticket. You decide how much the AI handles and exactly when a human takes the wheel. Make it yours Match the chat widget to your storefront in minutes. Set your brand color, choose where it sits and how far in from the edges, round the corners to taste, write your own welcome message, and add quick-reply buttons that point customers to the questions you most want to answer first. Let it appear automatically on every page, or place it exactly where you want with the [egentify_chat_widget] shortcode. More than chat: email, tickets, and voice Chat is only the start. Egentify also answers over email and can turn conversations into support tickets the AI helps create and manage, all included from the free plan. As you grow, paid plans add voice support, so phone calls sit alongside your chats in one dashboard. How it works Connect your WooCommerce store to Egentify in a couple of clicks. Customize the chat widget to match your brand, welcome message, and quick-reply buttons. Go live. The AI starts answering instantly, and you can monitor or step into any conversation from your dashboard. Your data stays yours The plugin sends nothing to Egentify until you click Connect. When you do, you grant access so the AI can read your store and answer accurately, and you can revoke that access at any time with a single click. Your conversation history lives in your Egentify account rather than scattered across your site, and the plugin stores only the connection details it needs in WordPress. Full details are in the External Services section below. Why Egentify Egentify is built specifically for WooCommerce. It connects to your store in a couple of clicks, grounds every answer in your real data, and keeps you in control with live takeover. There is no long setup, no rebuilding your help docs, and no handing your customers off to a generic bot that does not know your products. Perfect for Online stores that want to cut response times, reduce repetitive support work, and give shoppers round-the-clock help without hiring a bigger team. It is especially useful for stores fielding repeated “where is my order?” questions, shops with a small support team, and storefronts that get traffic well outside business hours. Start free, scale when you grow. Egentify’s free-forever plan includes the AI chat widget, 50 conversations every month, chat and email support, AI-powered ticketing, and live takeover, so you can add AI support to your store at no cost. Paid plans add more monthly conversations and voice support. Requires an Egentify account. Sign up at egentify.com to get started. External services This plugin connects your store to Egentify, a third-party AI support service operated by Egentify, Inc. Nothing is sent anywhere until you connect the plugin to your Egentify project. When you connect: the plugin completes a one-time secure handshake with Egentify (sending your store URL and a connection ID) and creates WooCommerce API keys that it sends to Egentify so the service can read and manage your store on your behalf. This includes your orders, customers (names, addresses, and email addresses), products, and refunds. You can revoke access anytime by clicking Disconnect, or by deleting the “Egentify (auto-generated)” key under WooCommerce → Settings → Advanced → REST API. Uninstalling the plugin removes it too. While connected: the plugin sends your widget settings when you save them, plus a weekly health check reporting your plugin, WordPress, WooCommerce, and PHP versions. When a customer completes an order after adding products through the chat, or after clicking a product the chat recommended and buying that product, the plugin reports the order id, number, status, total, currency, item count, and the chat reference (no customer details) so your Egentify dashboard can show revenue from the chat. When a customer chats: their message, and any order or product details the AI looks up to answer it, are sent to Egentify. Logged-in customers are identified by a secure token so replies can be personalized. What Egentify sends back: the chat widget and the AI’s responses. By connecting, you agree to Egentify’s Terms of Service and Privacy Policy.