RepairBuddy – Repair Shop CRM & Booking Plugin for WordPress
RepairBuddy is a complete Repair Shop CRM, Repair Management System and Online Booking Plugin for WordPress. Designed especially for cell phone repair shops, smartphone repair businesses, computer repair shops, laptop repair centers and electronics repair businesses, RepairBuddy gives you the tools to manage your repair operation from your WordPress website. RepairBuddy can also be adapted for many other repair and service businesses, including watch repair, jewelry repair, camera repair, drone repair, bicycle repair, appliance repair, TV repair, HVAC repair, automotive repair and more. Instead of using separate tools for bookings, repair tickets, estimates, customer management, invoices and repair status tracking, RepairBuddy brings your repair workflow together in one WordPress-based system. What Can RepairBuddy Do? With RepairBuddy, you can: Accept online repair bookings directly from your WordPress website. Schedule repair appointments and available time slots. Manage customers, devices, brands, models and repair services. Create and manage repair jobs, repair tickets and work orders. Send professional repair estimates and allow customers to approve or reject them. Assign repair jobs to technicians and manage technician workloads. Track repair progress with customizable job statuses. Let customers check repair status online using a case number or other identifiers. Manage parts, services and extras for repair jobs. Create professional repair invoices and payment receipts. Accept online payments through WooCommerce and record offline payments. Send automatic email and SMS notifications. Capture digital signatures for repair authorization, pickup and delivery. Record technician time logs and calculate labor costs. Track job expenses and business expenses. Collect customer reviews and feedback. Send maintenance and next-service reminders. Manage warranty claims. Provide customers with a customer portal. View repair business reports and analytics. Manage multiple users including administrators, managers and technicians. RepairBuddy is built around the real workflow of a repair business: Customer → Booking → Device → Evaluation → Estimate → Approval → Repair Job → Technician → Parts & Services → Payment → Pickup/Delivery → Review → Next Service Cell Phone Repair Shop Software RepairBuddy is an excellent fit for cell phone and smartphone repair shops. You can manage smartphones, tablets, accessories and other mobile devices while recording information such as: IMEI numbers Serial numbers Device notes Customer-provided information Repair services Parts Device condition Repair estimates Job status Payments Customer communications Customers can book phone repairs online, choose services, select appointment times, approve estimates and check repair status from your website. Computer Repair Shop Software RepairBuddy also works as computer repair shop software and computer repair CRM. Manage: Desktop computers Laptops Mac computers Windows PCs Tablets Computer components Hardware repairs Software services Diagnostics Upgrades Data-related services On-site computer services Create repair tickets, assign technicians, record diagnostics and notes, manage estimates, track payments and communicate with customers throughout the repair process. Flexible Repair Management for Other Industries RepairBuddy is not limited to phones and computers. Its customizable Device Type → Brand → Device structure can be adapted to many industries. For example: Auto Repair: Vehicle Type → Manufacturer → Model Watch Repair: Watch Type → Brand → Model Camera Repair: Camera Type → Brand → Model Appliance Repair: Appliance Type → Manufacturer → Model Drone Repair: Drone Type → Brand → Model Bicycle Repair: Bicycle Type → Brand → Model Jewelry Repair: Jewelry Type → Brand → Model TV Repair: TV Type → Brand → Model This flexible structure allows the same repair management workflow to be used for many different products and equipment types. Online Repair Booking System RepairBuddy includes an advanced online repair booking system for WordPress. Customers can: Select a device type Select a brand Select a device or model Select one or more repair services Add multiple devices to one booking Enter device information such as IMEI, serial number and notes Choose a preferred appointment date and time Choose a repair method Supported repair methods include: In-store repair Pickup service On-site repair Repair at the customer’s location Ship-in / mail-in repair After a booking is submitted: A draft estimate can be created automatically. An appointment can be created. Customers can receive email and SMS confirmations. Administrators can review and convert the booking into a repair job. Watch the RepairBuddy Demo See how RepairBuddy can be used for a cell phone repair business, including online booking, repair services, estimates and work orders: The same workflow can be adapted for computer repair and other repair industries by customizing device types, brands, devices, services and evaluation fields. Repair Shop Appointments & Scheduling RepairBuddy includes a complete appointment management system for repair businesses. Administrators can: Create appointments manually. Create appointments from repair bookings. Create appointments from repair jobs. Assign technicians. Manage appointment dates and times. View appointments in a calendar. Manage workloads and schedules. Technicians can view their assigned appointments and manage their repair workload. This is useful for repair shops offering in-store appointments, pickup and delivery, mobile repair and on-site service. Device, Brand & Model Management Create a flexible database of: Device Types Brands Devices / Models Repair Services Parts Extras The labels can be customized to match your industry. For example, a computer repair business can use: Computer Type → Manufacturer → Model while an auto repair business could use: Vehicle Type → Manufacturer → Model You can also collect identifiers such as IMEI numbers, serial numbers, registration numbers and custom fields. Pre-Repair & Post-Repair Device Evaluation Document the condition of a device or item before and after repair. Create customizable evaluation checkpoints for your business. For a cell phone repair shop, you could check: Screen Battery Camera Speakers Microphone Charging port Buttons Wi-Fi Bluetooth For a computer repair shop, you could check: Display Keyboard Touchpad USB ports Wi-Fi Speakers Battery Camera For other industries, create your own evaluation items and statuses. Evaluation statuses can include: Working Not Working Missing Not Checked Custom statuses Evaluation records can help document the condition of equipment before and after repair and provide a clear record for customers and technicians. Repair Services, Parts & Extras Create and manage the services your repair business provides. Add repair services. Set service pricing. Configure service availability by device type, brand or device. Add parts to repair jobs. Use WooCommerce products as parts. Add extra services or charges during job creation. Manage service and device pricing and eligibility. Repair Jobs & Work Orders Manage the complete repair process from intake to completion. Create repair jobs containing: Customer information Device information IMEI or serial number Services Parts Extras Technician assignments Notes Attachments Payments Job status Repair history Customer messages Signatures Evaluation records Generate professional repair tickets and work orders for your customers and technicians. Repair Estimates & Customer Approval Create professional repair estimates before beginning work. Customers can: View estimates online. Approve estimates. Reject estimates. Receive estimate notifications. Continue through the repair workflow after approval. Approved estimates can be converted into repair jobs. Technician Management Manage technicians and assign repair work efficiently. Assign jobs to technicians. Assign appointments to technicians. Support multiple technicians on a job. Provide technicians with their own dashboard. Track technician time. Review technician-related reports. Control access using user roles and permissions. Technician Time Tracking RepairBuddy includes a Time Log module for tracking technician work. Technicians can record time spent working on repair jobs and services. Administrators can define: Customer billing rates Technician payout rates Labor costs Use time logs to understand actual labor costs and compare them with the amount charged to customers. Time tracking is useful for repair shops, computer repair businesses, IT services, MSPs, diagnostics, consultations and on-site service work. Repair Tickets & QR Codes Generate repair tickets and work orders for individual repair jobs. Repair tickets can include QR codes that help identify and manage repair jobs. Use repair labels and tickets to keep physical devices organized throughout the repair process. Customer Portal Give customers access to their repair information through their account. Customers can view: Bookings Devices Estimates Repair jobs Invoices Payments Reviews Messages Repair history The customer portal integrates with the WooCommerce My Account system. Online Repair Status Checker Customers can check the status of their repair without needing to contact your shop. Use case numbers, job information or supported device identifiers to provide customers with access to their repair status. Display repair progress, messages and other relevant job information directly on your website. Email & SMS Notifications Keep customers informed automatically. RepairBuddy supports notifications for events such as: New bookings Booking confirmations Repair status changes Estimate notifications Payment notifications Invoice notifications Review requests Maintenance reminders Next service reminders Signature requests Create customized email and SMS messages for different repair job statuses. Digital Signatures Capture customer signatures digitally throughout the repair workflow. Use signatures for: Repair authorization Estimate approval Device pickup Device delivery Work orders Other customer approvals Signatures are linked to repair jobs and can be included in relevant documents and invoices. Invoices, Payments & Receipts Manage repair billing from inside RepairBuddy. Support includes: Online payments through WooCommerce Offline payments Cash payments Card payments Bank transfers Payment links Payment receipts Professional repair invoices Email invoices and receipts Thermal-size invoices Large-format invoices Repair Shop Expense Management Track expenses related to repair jobs and your overall repair business. Record expenses such as: Parts purchases Technician costs Outsourcing Travel Operational expenses Other business expenses Expenses can be categorized and associated with individual repair jobs. Filter expenses by job, technician, category, date and payment status. Use job revenue and expenses together to understand repair profitability. Customer Reviews & Feedback Build customer feedback into your repair workflow. Request reviews from customers. Collect ratings and comments. Link reviews to repair jobs. Send review requests manually or automatically. Display reviews using available RepairBuddy functionality. Maintenance & Next Service Reminders Bring customers back when their equipment needs another service. Create maintenance reminders based on your repair workflow and device information. Send reminders through email or SMS. The Next Service functionality can also help shops identify devices that are due for service and print service tags for upcoming service dates. Warranty Claims Manage warranty repair requests through your website. Customers can submit warranty claims and provide proof of purchase. Administrators can review warranty requests and approve or reject claims. Reports & Analytics Understand your repair business with reports and summaries. Track information related to: Repair jobs Sales Payments Outstanding balances Customers Technicians Job statuses Expenses Repair activity Use repair business reports to understand performance and make better operational decisions. Multi-User Repair Shop Management RepairBuddy supports different user roles and workflows. Administrators can manage the entire repair business. Shop managers can manage repair operations and technicians. Technicians can access the jobs and information they need to complete repairs. Customers can manage their repair information through their customer account. WooCommerce Integration RepairBuddy works with WooCommerce for payments and product-related functionality. Use WooCommerce products as repair parts and use WooCommerce payment gateways to accept online payments. This makes RepairBuddy a practical choice for WordPress websites that already use WooCommerce. Who Is RepairBuddy For? RepairBuddy is designed for repair and service businesses including: Cell phone repair shops Smartphone repair shops Mobile phone repair businesses Tablet repair shops Computer repair shops Laptop repair shops PC repair businesses Electronics repair shops Camera repair businesses Drone repair businesses Watch repair shops Jewelry repair businesses Bicycle repair shops TV repair businesses Home appliance repair businesses HVAC repair businesses Automotive repair businesses IT repair and service businesses On-site repair businesses Pickup and delivery repair businesses Mail-in / ship-in repair businesses If your business receives an item, diagnoses a problem, performs a service or repair, and returns the item to the customer, RepairBuddy can be customized to fit your workflow. RepairBuddy Premium The free version of RepairBuddy provides a powerful foundation for managing repair businesses from WordPress. For additional functionality and advanced repair management features, visit: https://www.repairbuddycrm.com/
Time Slot – Booking and Appointment System
Book appointments online with a simple booking form and flexible scheduling. Time Slot is a lightweight booking plugin with a powerful booking system. Manage availability, send notifications, and accept payments in one place. Control Your Schedule & Availability Set your schedule to prevent unwanted bookings Business Hours, Breaks & Holidays – Set your business hours, break times, and holidays to block unavailable dates and times on your booking form Service Days Off (Pro) – Set days off for each service to control when appointments can be booked Customer Panel (Pro) – Allow customers to cancel appointments and edit their profile Staff Days Off – Add days off for staff members to block their availability on the booking calendar Block Fully Booked Time Slots – Automatically hide unavailable time slots from your booking form Advance Notice – Set the advance notice time to prevent last-minute, same-day appointments Buffer Time Between Appointments – Add time before appointments to prepare for the next booking Single Service Booking Form – Hide the service field on the booking form when only one service is available Unlimited Appointments & Services – Create and manage unlimited appointments, services, staff, and customers Appointment Management Dashboard – Add, edit, cancel, and delete appointments from your admin dashboard Seasonal Time Off (Pro) – Block months off for your business or for individual services Accept Payments & Offer Coupons Handle payments, refunds, and discounts directly from your website PayPal Payments (Pro) – Securely accept PayPal payments for booked appointments Stripe Payments (Pro) – Accept card payments instantly on the booking form Mollie Payments (Pro) – Accept credit card payments for bookings on your website Refund Management (Pro) – Issue refunds directly from your dashboard Coupons & Promo Codes – Create percentage or fixed discounts for your booking form Multiple Currencies – Display prices in your selected currency with automatic formatting Secure Payments (Pro) – Payment data is handled securely without storing card details in your database Send Notifications & Sync Calendars Send messages to your customers and staff, and update your calendar Confirmation Emails – Send emails when appointments are booked or canceled Email Reminders (Pro) – Send automatic reminders before upcoming appointments SMS Notifications (Pro) – Send SMS messages for bookings, cancellations, and reminders Google Calendar Sync (Pro) – Sync appointments with Google Calendar in both directions iCal Calendar Files – Include calendar files in emails for easy import into calendar apps Custom Booking Messages – Customize messages shown on the booking form and confirmation screen Manage Records, Data & Settings Save and manage your booking data and settings Customer Management – Store and manage customer contact information Export Appointment Details – Export data as CSV files for reporting or backup Print & Save Records – Save or print booking data for your business records Import Customer Data (Pro) – Import customer data from CSV files Import & Export Settings – Move your booking settings between websites Setup & Display the Booking Form Customize the booking form and add it to your website Booking Form Embed – Add your booking form with a block or shortcode Page Builder Support – Works with Elementor, Beaver Builder, Divi, and more Booking Form Style – Adjust colors and styles to match your website Custom Booking Fields (Pro) – Collect additional information from customers Quick Setup Wizard – Guided setup to quickly configure basic settings Support Multiple Languages & Accessibility Reach more users with translation, screen reader, and keyboard support Translation Ready – Works with WPML and Polylang, and supports multiple languages Available Languages – Fully translated into English, Spanish, French, Dutch, German, Italian and Polish Accessibility Support – Booking form and admin pages support keyboard and screen readers Who Should Use This Plugin Time Slot is designed for businesses and individuals who need to manage appointments or reservations. Examples include: Beauty & Personal Care – Hair salons, barbershops, tattoo artists, nail salons Health & Fitness – Yoga & dance lessons, personal trainers, wellness coaches Professional Services – Consultants, lawyers, coaches, accountants, notaries Events & Creative – Photographers, caterers, wedding planners, musicians Real Estate – Real estate agents, contractors, cleaning services, inspectors Repairs & Technical Services – Plumbers, mechanics, electricians, technicians Education – Tutors, teachers, private lessons, coaching sessions, workshops Recreation & Clubs – Club facilities, sports courts, equipment How to Start Booking Visit our documentation for detailed setup instructions. Setup Wizard – Configure your date and time settings, services, and business hours Display the Booking Form – Add your booking form with a shortcode, block, or page builder Email Notifications – Customize your messages to customers and staff Full Documentation – View all setup guides and advanced settings