RepairBuddy – Repair Shop CRM & Booking Plugin for WordPress
RepairBuddy is a complete Repair Shop CRM, Repair Management System and Online Booking Plugin for WordPress. Designed especially for cell phone repair shops, smartphone repair businesses, computer repair shops, laptop repair centers and electronics repair businesses, RepairBuddy gives you the tools to manage your repair operation from your WordPress website. RepairBuddy can also be adapted for many other repair and service businesses, including watch repair, jewelry repair, camera repair, drone repair, bicycle repair, appliance repair, TV repair, HVAC repair, automotive repair and more. Instead of using separate tools for bookings, repair tickets, estimates, customer management, invoices and repair status tracking, RepairBuddy brings your repair workflow together in one WordPress-based system. What Can RepairBuddy Do? With RepairBuddy, you can: Accept online repair bookings directly from your WordPress website. Schedule repair appointments and available time slots. Manage customers, devices, brands, models and repair services. Create and manage repair jobs, repair tickets and work orders. Send professional repair estimates and allow customers to approve or reject them. Assign repair jobs to technicians and manage technician workloads. Track repair progress with customizable job statuses. Let customers check repair status online using a case number or other identifiers. Manage parts, services and extras for repair jobs. Create professional repair invoices and payment receipts. Accept online payments through WooCommerce and record offline payments. Send automatic email and SMS notifications. Capture digital signatures for repair authorization, pickup and delivery. Record technician time logs and calculate labor costs. Track job expenses and business expenses. Collect customer reviews and feedback. Send maintenance and next-service reminders. Manage warranty claims. Provide customers with a customer portal. View repair business reports and analytics. Manage multiple users including administrators, managers and technicians. RepairBuddy is built around the real workflow of a repair business: Customer → Booking → Device → Evaluation → Estimate → Approval → Repair Job → Technician → Parts & Services → Payment → Pickup/Delivery → Review → Next Service Cell Phone Repair Shop Software RepairBuddy is an excellent fit for cell phone and smartphone repair shops. You can manage smartphones, tablets, accessories and other mobile devices while recording information such as: IMEI numbers Serial numbers Device notes Customer-provided information Repair services Parts Device condition Repair estimates Job status Payments Customer communications Customers can book phone repairs online, choose services, select appointment times, approve estimates and check repair status from your website. Computer Repair Shop Software RepairBuddy also works as computer repair shop software and computer repair CRM. Manage: Desktop computers Laptops Mac computers Windows PCs Tablets Computer components Hardware repairs Software services Diagnostics Upgrades Data-related services On-site computer services Create repair tickets, assign technicians, record diagnostics and notes, manage estimates, track payments and communicate with customers throughout the repair process. Flexible Repair Management for Other Industries RepairBuddy is not limited to phones and computers. Its customizable Device Type → Brand → Device structure can be adapted to many industries. For example: Auto Repair: Vehicle Type → Manufacturer → Model Watch Repair: Watch Type → Brand → Model Camera Repair: Camera Type → Brand → Model Appliance Repair: Appliance Type → Manufacturer → Model Drone Repair: Drone Type → Brand → Model Bicycle Repair: Bicycle Type → Brand → Model Jewelry Repair: Jewelry Type → Brand → Model TV Repair: TV Type → Brand → Model This flexible structure allows the same repair management workflow to be used for many different products and equipment types. Online Repair Booking System RepairBuddy includes an advanced online repair booking system for WordPress. Customers can: Select a device type Select a brand Select a device or model Select one or more repair services Add multiple devices to one booking Enter device information such as IMEI, serial number and notes Choose a preferred appointment date and time Choose a repair method Supported repair methods include: In-store repair Pickup service On-site repair Repair at the customer’s location Ship-in / mail-in repair After a booking is submitted: A draft estimate can be created automatically. An appointment can be created. Customers can receive email and SMS confirmations. Administrators can review and convert the booking into a repair job. Watch the RepairBuddy Demo See how RepairBuddy can be used for a cell phone repair business, including online booking, repair services, estimates and work orders: The same workflow can be adapted for computer repair and other repair industries by customizing device types, brands, devices, services and evaluation fields. Repair Shop Appointments & Scheduling RepairBuddy includes a complete appointment management system for repair businesses. Administrators can: Create appointments manually. Create appointments from repair bookings. Create appointments from repair jobs. Assign technicians. Manage appointment dates and times. View appointments in a calendar. Manage workloads and schedules. Technicians can view their assigned appointments and manage their repair workload. This is useful for repair shops offering in-store appointments, pickup and delivery, mobile repair and on-site service. Device, Brand & Model Management Create a flexible database of: Device Types Brands Devices / Models Repair Services Parts Extras The labels can be customized to match your industry. For example, a computer repair business can use: Computer Type → Manufacturer → Model while an auto repair business could use: Vehicle Type → Manufacturer → Model You can also collect identifiers such as IMEI numbers, serial numbers, registration numbers and custom fields. Pre-Repair & Post-Repair Device Evaluation Document the condition of a device or item before and after repair. Create customizable evaluation checkpoints for your business. For a cell phone repair shop, you could check: Screen Battery Camera Speakers Microphone Charging port Buttons Wi-Fi Bluetooth For a computer repair shop, you could check: Display Keyboard Touchpad USB ports Wi-Fi Speakers Battery Camera For other industries, create your own evaluation items and statuses. Evaluation statuses can include: Working Not Working Missing Not Checked Custom statuses Evaluation records can help document the condition of equipment before and after repair and provide a clear record for customers and technicians. Repair Services, Parts & Extras Create and manage the services your repair business provides. Add repair services. Set service pricing. Configure service availability by device type, brand or device. Add parts to repair jobs. Use WooCommerce products as parts. Add extra services or charges during job creation. Manage service and device pricing and eligibility. Repair Jobs & Work Orders Manage the complete repair process from intake to completion. Create repair jobs containing: Customer information Device information IMEI or serial number Services Parts Extras Technician assignments Notes Attachments Payments Job status Repair history Customer messages Signatures Evaluation records Generate professional repair tickets and work orders for your customers and technicians. Repair Estimates & Customer Approval Create professional repair estimates before beginning work. Customers can: View estimates online. Approve estimates. Reject estimates. Receive estimate notifications. Continue through the repair workflow after approval. Approved estimates can be converted into repair jobs. Technician Management Manage technicians and assign repair work efficiently. Assign jobs to technicians. Assign appointments to technicians. Support multiple technicians on a job. Provide technicians with their own dashboard. Track technician time. Review technician-related reports. Control access using user roles and permissions. Technician Time Tracking RepairBuddy includes a Time Log module for tracking technician work. Technicians can record time spent working on repair jobs and services. Administrators can define: Customer billing rates Technician payout rates Labor costs Use time logs to understand actual labor costs and compare them with the amount charged to customers. Time tracking is useful for repair shops, computer repair businesses, IT services, MSPs, diagnostics, consultations and on-site service work. Repair Tickets & QR Codes Generate repair tickets and work orders for individual repair jobs. Repair tickets can include QR codes that help identify and manage repair jobs. Use repair labels and tickets to keep physical devices organized throughout the repair process. Customer Portal Give customers access to their repair information through their account. Customers can view: Bookings Devices Estimates Repair jobs Invoices Payments Reviews Messages Repair history The customer portal integrates with the WooCommerce My Account system. Online Repair Status Checker Customers can check the status of their repair without needing to contact your shop. Use case numbers, job information or supported device identifiers to provide customers with access to their repair status. Display repair progress, messages and other relevant job information directly on your website. Email & SMS Notifications Keep customers informed automatically. RepairBuddy supports notifications for events such as: New bookings Booking confirmations Repair status changes Estimate notifications Payment notifications Invoice notifications Review requests Maintenance reminders Next service reminders Signature requests Create customized email and SMS messages for different repair job statuses. Digital Signatures Capture customer signatures digitally throughout the repair workflow. Use signatures for: Repair authorization Estimate approval Device pickup Device delivery Work orders Other customer approvals Signatures are linked to repair jobs and can be included in relevant documents and invoices. Invoices, Payments & Receipts Manage repair billing from inside RepairBuddy. Support includes: Online payments through WooCommerce Offline payments Cash payments Card payments Bank transfers Payment links Payment receipts Professional repair invoices Email invoices and receipts Thermal-size invoices Large-format invoices Repair Shop Expense Management Track expenses related to repair jobs and your overall repair business. Record expenses such as: Parts purchases Technician costs Outsourcing Travel Operational expenses Other business expenses Expenses can be categorized and associated with individual repair jobs. Filter expenses by job, technician, category, date and payment status. Use job revenue and expenses together to understand repair profitability. Customer Reviews & Feedback Build customer feedback into your repair workflow. Request reviews from customers. Collect ratings and comments. Link reviews to repair jobs. Send review requests manually or automatically. Display reviews using available RepairBuddy functionality. Maintenance & Next Service Reminders Bring customers back when their equipment needs another service. Create maintenance reminders based on your repair workflow and device information. Send reminders through email or SMS. The Next Service functionality can also help shops identify devices that are due for service and print service tags for upcoming service dates. Warranty Claims Manage warranty repair requests through your website. Customers can submit warranty claims and provide proof of purchase. Administrators can review warranty requests and approve or reject claims. Reports & Analytics Understand your repair business with reports and summaries. Track information related to: Repair jobs Sales Payments Outstanding balances Customers Technicians Job statuses Expenses Repair activity Use repair business reports to understand performance and make better operational decisions. Multi-User Repair Shop Management RepairBuddy supports different user roles and workflows. Administrators can manage the entire repair business. Shop managers can manage repair operations and technicians. Technicians can access the jobs and information they need to complete repairs. Customers can manage their repair information through their customer account. WooCommerce Integration RepairBuddy works with WooCommerce for payments and product-related functionality. Use WooCommerce products as repair parts and use WooCommerce payment gateways to accept online payments. This makes RepairBuddy a practical choice for WordPress websites that already use WooCommerce. Who Is RepairBuddy For? RepairBuddy is designed for repair and service businesses including: Cell phone repair shops Smartphone repair shops Mobile phone repair businesses Tablet repair shops Computer repair shops Laptop repair shops PC repair businesses Electronics repair shops Camera repair businesses Drone repair businesses Watch repair shops Jewelry repair businesses Bicycle repair shops TV repair businesses Home appliance repair businesses HVAC repair businesses Automotive repair businesses IT repair and service businesses On-site repair businesses Pickup and delivery repair businesses Mail-in / ship-in repair businesses If your business receives an item, diagnoses a problem, performs a service or repair, and returns the item to the customer, RepairBuddy can be customized to fit your workflow. RepairBuddy Premium The free version of RepairBuddy provides a powerful foundation for managing repair businesses from WordPress. For additional functionality and advanced repair management features, visit: https://www.repairbuddycrm.com/
Salon Booking System – Appointment Booking for Salons, Barbershops & Spas
The appointment booking plugin built only for salons — not adapted to them. While generic booking plugins try to serve every industry, Salon Booking System is designed around how a salon actually works: staff members with different schedules and skills, services with processing and finishing times, clients who rebook the same treatment every few weeks, and the daily fight against no-shows. Since 2015 it has been the booking system of choice for hairdressers, barbershops, beauty salons, nail studios and spas, with more than 750,000 downloads. Taking bookings in minutes, not in a weekend. Setting up a booking system is where most salons give up. Salon Booking System has an AI Setup Assistant, included in the free version: describe your salon in plain language — opening hours, services, staff members, booking rules — and it fills in the settings for you. You get a booking page your clients can use the same day, and you can still adjust every detail by hand afterwards. Unlimited bookings, services and staff members in the free version — no booking limits, no fee per appointment. See it in action: Online demo | Documentation Built for the way salons work Smart booking form — your clients pick date, service and stylist in seconds, from any device. Customizable steps order, colors, fields and direct booking links for your social profiles. Reduce no-shows — automatic email and SMS reminders and follow-ups (Twilio, Plivo and iP1 supported out of the box). Staff schedules that match reality — individual weekly timetables, holidays, services per staff member, and notifications when they get booked. Salon-specific services — duration, price, categories, conditional “secondary services” (e.g. color + cut), service breaks for processing time, exclusive services. Two-way Google Calendar sync — reservations appear in your Google Calendar; add or cancel appointments from there and the plugin stays in sync. Grow repeat business — customer archive with full booking history, review invitations after the appointment, unlimited discount coupons. Your bookings. Your clients. 0% commission. Unlike marketplace booking apps, Salon Booking System runs on your own WordPress website: You pay no commission on bookings — ever Your client list and booking history belong to you Nobody shows competing salons to your customers Everything included in the free version Back-end calendar Monthly view Weekly view Daily view Assistant view Bookings export Adding/Edit reservations from daily view Block out time slots from daily view General settings Email notifications on new reservation Email notification to selected assistant Email reminder for the customers Email followup Email review notification Email notification custom logo Custom email message to the customers Email message to invite users to leave a review on website or on a custom platform ( Google My Business, Facebook, other.. ) Customisable SMS notification on new reservation SMS notification to selected assistant SMS reminder for the customers SMS followup SMS verification code against spam SMS Alphanumeric ID supported Twilio, Plivo and 1p1sms providers supported by default set you favourite date and time format set when your week starts WordPress Editors as Salon Administrator Availability settings Three bookings methods BASIC / ADVANCED / HIGH END Booking time range Multiple weekly timetable rules Time range validity option for the weekly booking rules Multiple holidays rules Offset between reservations Change booking form steps order ( Date&time – Services – Assistants – Checkout – Payment or reverse ) Manual booking confirmation Users booking cancellation Pause online booking form Repeat past reservations Re-schedule option Payments options Select currency Hide prices Decimals and thousand separators option Check-out options Enable guest checkout Force guest checkout Limit the number of services bookable at the same time Control form fields Log-in with Facebook account Enable Advanced Discount System Custom fields for check-out form Two ways Google Calendar synchronisation Synchronies reservations on salon administrator’s Google Calendar account Salon admin can add and cancel reservations from his Google Calendar account Front-end booking form styling Choose among three different booking form sizes according to your page layout Custom colors palette generator Assistants settings Multiple weekly timetable rules Multiple holidays rules Limit reservations to specific services Multiple reservations for the same slot for classrooms booking Google Calendar synchronisation SMS notification when he’s booked Email notification when he’s booked Services settings Price Duration Unit per session Category grouping Multiple weekly timetable rules No assistant required option Service break Conditional “Secondary services” Direct booking link Exclusive service Hide service on front-end Advanced Discount System Create unlimited coupon codes Create unlimited discounts based on multiple criteria read more.. Customers archive List of customers Details page of each customer with a list of his reservations and feedbacks Customer’s bookings statistics Reports Stats on reservations and revenues Stats on reservations and revenues by services Stats on reservations and revenues by assistant Stats on reservations and revenues by customers Email weekly report Tools Easy import of Users, Services and Assistants and Reservations from a CSV file Frontend pages Booking form page [salon/] Customers account page [salon_booking_my_account] Assistants bookings calendar [salon_booking_calendar] Assistants list [salon_booking_assistant] Services list [salon_booking_services] PRO Edition Features Online Payments ( Stripe or PayPal supported by default ) Deposit Tips Tax calculation Minimum Order Transaction Fee Service price based on selected Assistant Variable duration service Multiple Assistants required for a service Service Lock Service Parallel Execution Booking cloning Resource based reservations Time-zone based on customer location Limit Assistant access priviledge Mobile Web App for Salon Manager and Staff Members Restful API A complete set of API to use Salon Booking System inside your third party applications API DOCS Complete list of PRO Features... Official Add-ons 1-Multi-Shops – Manage multiple branches of your Salon 2-WooCommerce Checkout – Integrate Salon Booking System with Woocommerce checkout 3-Services Packages – Build and Sell Bundled Services 4-Communicator– Send Email Marketing Campaigns to your customers 5-SOAP Notes – Keep track your customers progress 6-Geo Referencing Shops– Prompt the nearest shop to the customer location 7-Geo Referencing Assistants– Prompt the nearest Assistant to the customer location Official Payments Methods Integration Add-ons 1- Takepayments 2- Iyzico 3- Powertranz 4-Cardcom 5-Bancotact 6-Square 7-Paystack 8-Verifone 9-Mollie 10-Viva Wallet 11-Mercado Pago 12-CardConnect 13-Swish 14-Boipa 15-Worldpay 16-RedSys 17-Upay 18-Paytrail 19-PolyPay 20-Wallee 21-Payengine 22-Przelewy24 Official SMS Providers Integration Add-ons 1-OVH 2-SureSMS 3-Spryng 4-SMS Hosting 5-Skebby 6-Capitole Mobile 7-All My SMS 8-SMS to Other Add-ons Mailchimp Integration – Sync your customers list with your Mailchimp audience Third parts integrations Salon Booking System can be integrated with third part platforms trough Zapier.com. 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