CommerceBird – AI Support & Sales Agents, Helpdesk and B2B for WooCommerce
AI agents that support your shoppers and sell for you Start the 30-day trial on commercebird.com. CommerceBird puts two AI agents on your WooCommerce store. A support agent answers questions, looks up orders and hands hard cases to your team as tickets. A sales agent helps shoppers choose, fills their cart and takes B2B quote requests. Shoppers talk to them in a modern chat widget on your store. You create, train and manage each agent in the CommerceBird app, and this plugin connects them to your store: it shows the right widget on the right page, adds products to the cart, and keeps your tickets in your own WordPress. One agent for support, one for sales Each store can have a support agent and a sales agent. Each one has its own: name, logo, brand colour and greeting suggested questions and chat placeholder instructions, so you set its tone and rules actions: what it is allowed to do knowledge: which of your Q&A entries and store pages it may use chat widget, with its own Live switch You choose where each widget appears: on every page, on shop and product pages, or on My Account and the help pages you pick. When both agents could appear, the sales agent shows on shop pages and the support agent everywhere else. Neither appears on cart or checkout. Support agent Answers product questions with live prices and stock from your store Looks up order status safely: only with the order’s billing email, or automatically for signed-in customers Answers policy questions from your own Q&A and store pages (returns, shipping, warranty and more) Accepts photos from shoppers, for example of a damaged product (up to 3 per message) Creates a ticket for your team when it can’t help, or when the shopper asks for a person Sales agent Recommends products and compares them side by side Shows product cards with an “Add to cart” button Sends ready-made cart and checkout links, so shoppers go straight to paying Captures leads (name, email, company and what they’re looking for) and emails them to your sales team Takes B2B quote requests: it creates an order with the status “On quote” for you to review and send. The agent never sets prices or discounts. A helpdesk that lives in your store Tickets, replies and photos are stored in your own WordPress, so you keep them even if you stop using CommerceBird. Answer tickets in the CommerceBird Helpdesk, with the chat transcript, the shopper’s photos, internal notes, status, priority and assignee Or answer them in WP admin under CommerceBird › Tickets Your store sends every ticket email itself, in your WooCommerce email template and in the shopper’s language Customers reply on a private ticket page on your store; signed-in customers also find their tickets under My Account › Support tickets Photos are kept private, hidden from the Media Library, and deleted for good when the ticket is solved Leads and quote requests from the sales agent are listed under Helpdesk › Leads Test first, then go live Try each agent in the Playground before you switch it on. Playground leads are marked “Test”, and quotes there are only previews, so nothing reaches your orders. Speaks your shoppers’ language The chat widget comes in English, German, Spanish, French, Dutch and Portuguese and follows your store’s language. The agents answer in the language the shopper writes in. Costs under control Agents use your CommerceBird AI credits. Set a daily limit per agent, and built-in rate limits and bot protection keep abuse from eating your credits. Run your whole WooCommerce business from one place The agents are part of the CommerceBird platform, which also gives you: Multi-store dashboard — manage all your WooCommerce stores from one fast interface AI assistant for merchants — create orders, update products and get store analytics and recommendations by chatting, through native WooCommerce MCP Frontend AI blocks — Product Review Summary, Dynamic FAQ and Q&A blocks that help shoppers decide faster on the product page Certified 2-way integrations — Zoho Inventory, Zoho CRM and Exact Online, kept in sync in real time Quotes — create, send and convert quotes from your dashboard, including the ones your sales agent creates Purchase orders — create and automate POs from low stock, out of stock or straight from an order; ideal for dropshipping Advanced product import — import tens of thousands of products in the background from any CSV format Support for popular plugins — WPML, WC Subscriptions, Product Bundles, ACF, PDF Invoices, Sequential Order Numbers and more B2B features, no other plugin needed Works with any WooCommerce site, new or established, B2B or hybrid B2C/B2B One product, different prices, discounts and tiered pricing Works with all WooCommerce payment and shipping methods Access control: set visibility by group, hide prices, categories, brands or the whole website Custom fields in the registration form, billing address and checkout Extended and dedicated registration forms, with registration approval Request a quote, invoice payment and purchase order payment Wholesale quick order form and live search Different shipping methods, payment methods and minimum order amounts per group HPOS compatible No coding required Terms: TOS Privacy Policy: Privacy Policy ⏩ Use of 3rd Party Services To provide its features, CommerceBird uses the following services when the feature is enabled: CommerceBird (commercebird.com) for the AI agents: when an agent is live, its chat widget is loaded from commercebird.com, and shopper messages are sent to CommerceBird, which stores the conversations, leads and the knowledge you add. Photos are uploaded straight to your store. – TOS and Privacy Policy AI model providers, through the Vercel AI Gateway, to generate the agents’ answers and search your knowledge – TOS and Privacy Policy Zoho CRM and Inventory API to synchronize Orders, Products and Customers – TOS and Privacy Policy Exact Online API to synchronize Orders, Products and Customers – TOS and Privacy Policy
Really Simple Security – Simple and Performant Security (formerly Really Simple SSL)
Easily improve site security with WordPress Hardening, Two-Factor Authentication (2FA), Login Protection, Vulnerability Detection and SSL certificate. Really simple, Effective and Performant WordPress Security Really Simple Security is the most lightweight and easy-to-use security plugin for WordPress. It secures your WordPress website with SSL certificate generation, including proper 301 https redirection and SSL enforcement, scanning for possible vulnerabilities, Login Protection and implementing essential WordPress hardening features. We believe that security should have the absolute minimum effect on website performance, user experience and maintainability. Therefore, Really Simple Security is: Lightweight: Every security feature is developed with a modular approach and with performance in mind. Disabled features won’t load any redundant code. Easy-to-use: 1-minute configuration with short onboarding setup. Security Features Easy SSL Migration Migrates your website to HTTPS and enforces SSL in just one click. 301 redirect via PHP or .htaccess Secure cookies Let’s Encrypt: Install an SSL Certificate if your hosting provider supports manual installation. Server Health Check: Your server configuration is every bit as important for your website security. WordPress Hardening Tweak your configuration and keep WordPress fortified and safe by tackling potential weaknesses. Prevent code execution in the uploads folder Prevent login feedback and disable user enumeration Disable XML-RPC Disable directory browsing Username restrictions (block ‘admin’ and public names) and much more.. Vulnerability Detection Get notified when plugins, themes or WP core contain vulnerabilities and need appropriate action. Login Protection Allow or enforce Two-Factor Authentication (2FA) for specific user roles. Users receive a two-factor code via Email. Improve Security with Really Simple Security Pro Protect your site with all essential security features by upgrading to Really Simple Security Pro. Advanced SSL enforcement Mixed Content Scan & Fixer. Detect files that are requested over HTTP and fix them to HTTPS, both Front- and Back-end. Enable HTTP Strict Transport Security and configure your site for the HSTS Preload list. Firewall Really Simple Security Pro includes a performant and efficient WordPress firewall, to stop bots, crawlers and bad actors with IP and username blocks. 404 blocking – Blocks crawlers as they trigger unusual numbers of 404 errors. Region blocking – Only allow/block access to your site from specific regions. Automated and customisable Firewall rules. IP blocklist and allowlist. Security Headers Security headers protect your site visitors against the risk of clickjacking, cross-site-forgery attacks, stealing login credentials and malware. Independent of your Server Configuration, works on Apache, LiteSpeed, NGINX, etc. Protect your website visitors with X-XSS Protection, X-Content-Type-Options, X-Frame-Options, a Referrer Policy and CORS headers. Automatically generate your WordPress-tailored Content Security Policy. Vulnerability Measures When a vulnerability is detected in a plugin, theme or WordPress core you will get notified accordingly. With Vulnerability Measures, you can configure simple but effective measures to make sure that a critical vulnerability won’t remain unattended. Force update: An update process will be tried multiple times until it can be assumed development of a theme or plugin is abandoned. You will be notified during these steps. Quarantine: When a plugin or theme can’t be updated to solve a vulnerability, Really Simple Security can quarantine the plugin. Advanced Site Hardening Choose a custom login URL Automated File Permissions check and fixer Rename and randomize your database prefix Change the debug.log file location to a non-public folder Disable application passwords Control admin creation Disable HTTP methods, reducing HTTP requests Login Protection Secure your website’s login process and user accounts with powerful security measures. Two-Step verification (Email login) 2FA (two factor authentication) with TOTP Passwordless login with passkey login Enforce strong passwords and frequent password change Limit Login Attempts With Limit Login Attempts you can configure a threshold to temporarily or permanently block IP addresses or (non-existing) usernames. You can also throw a CAPTCHA after a failed login (hCaptcha or Google reCaptcha) Access Control Restrict access to your site for specific regions. Add specific IP addresses or IP ranges to the Blocklist or Allowlist. Useful Links Documentation Security Definitions Translate Really Simple Security Issues & pull requests Feature requests Love Really Simple Security? If you want to support the continuing development of this plugin, please consider buying Really Simple Security Pro, which includes some excellent security features and premium support. About Really Simple Plugins Our mission is to make complex WordPress requirements really easy. Really Simple Security is developed by Really Simple Plugins. For generating SSL certificates, Really Simple Security uses the le acme2 PHP Let’s Encrypt client library, thanks to ‘fbett’ for providing it. Vulnerability Detection uses WP Vulnerability, an open-source initiative by Javier Casares. Want to join as a collaborator? We’re on GitHub as well!
