Collect Reviews vs WiserReview Product Reviews for WooCommerce

Collect Reviews is a powerful WordPress plugin designed to streamline the process of collecting reviews on various platforms like Google or Facebook to grow your business. Whether you’re running an online store, a service-based business, or a content-driven website, the Collect Reviews plugin allows you automatically collect reviews from your customers. E.g. after purchase in your store or some form submission. Collect reviews automatically Currently, the plugin supports integrations with WooCommerce, Easy Digital Downloads, and WPForms plugins to collect reviews automatically. How it works Review Request Email: After the purchase or form submission the plugin sends a review request email to the customer. Rating Selection: The review request email contains a stars widget, allowing the customer to select a rating from 1 to 5, indicating their level of satisfaction or experience. Redirect for Positive Ratings: If the customer chooses a positive rating (e.g., 4 or 5 stars), they are redirected to your website, where you suggest leaving a review on a specific platform, such as Google. This intermediate step ensures transparency by informing the customer about the redirection to an external platform instead of directly redirecting them from the email. Private Feedback for Negative Ratings: If the customer chooses a negative rating, they are not informed about the option to leave a review on Google or any other platform. Instead, they are redirected to a review form on the website, enabling them to provide feedback privately to the website owner. This helps the website owner address any concerns or issues raised by the customer directly, preventing negative reviews from appearing on public review platforms. In summary, the plugin sends review request emails, customers rate their experience, positive ratings are directed to leave reviews on external platforms, negative ratings provide private feedback. Collect reviews manually You can always send review requests manually to any email addresses from the plugin interface. Development Plugin source code is available on GitHub. Admin area is built with React. The source code is available on GitHub. Create React App is used as a build tool. To start development run npm run start in the react-app directory. The Webpack development server works in writeToDisk mode. All files in the assets/app directory are generated by Create React App. To build the app run npm run build in the react-app directory. Check Create React App documentation for more details: https://create-react-app.dev/docs/getting-started/

About WiserReview: Developed by the WiserNotify team – specialists in social proof and conversion optimization tools for online stores. WiserReview helps WooCommerce store owners collect, manage, and display product reviews, engage customers with Q&A, improve SEO with rich snippets, and increase product visibility in search results. 🔑 Key Features Product Review Section: Display product-specific review feeds with star summaries, Q&A, and write review buttons. Star Rating Display: Show rating counts on product detail and listing pages. SEO Rich Snippets: Add JSON-LD schema markup for product reviews to improve search engine results with star ratings. Carousel Widgets: Showcase important reviews in a dynamic, rotating carousel to capture attention and build trust. Review Nudges: Display impactful reviews near buy or add-to-cart buttons to encourage conversions. Wall of Love Page: Create a dedicated testimonials page to build trust. Customizable Review Forms: Collect images, videos, review text, and personalized questions to gather detailed feedback. Flexible Form Embedding: Easily place multiple review forms anywhere on your site using shortcodes. Auto-fill Customer Information: Simplify the review process with auto-filled customer details (name, email, product). Automatic Review Tagging: Automatically categorize reviews by product, order, or campaign. Review Incentives: Offer discounts to encourage customers to leave reviews. Shopping Feed Integration: Display star ratings in shopping search results with XML feed generation. Interactive Q&A: Enable customers to ask and answer product questions. Review Import/Export: Easily import and export reviews, including images and videos. Multi-language Ready: Compatible with popular translation plugins including WPML, Polylang, and TranslatePress. Review Moderation: Manage and moderate review submissions to ensure quality content. Custom Email Templates: Personalize review reminder and follow-up emails to match your brand. 📝 Automated Review Collection Multi-Channel Collection: Send review requests via email and SMS automatically after purchase. Configure separate timing for domestic and international orders. Customize the number of products to request reviews for per order. Prioritize by product price or existing review count. Smart Follow-ups: Schedule automated reminder emails with customizable templates. Request media testimonials with minimum star rating requirements. Set up multiple follow-up sequences to maximize response rates. 🔎 Boost SEO with User-Generated Content Customer reviews provide valuable user-generated SEO content. By collecting detailed reviews, you capture long-tail keywords that improve search visibility: Fresh, Unique Content: Customer reviews naturally include diverse keywords and phrases. Rich Media Content: Collect customer photos and videos to enrich your site. Enhanced Search Results: Display star ratings and review counts in search engine results. Product Data Enhancement: Add GTIN, MPN, and Brand information for better discoverability. Shopping Feed Ready: Generate XML feeds for products and reviews. Display star ratings in shopping search results. Sync review data across multiple platforms. Each WiserReview widget (Carousel, Wall, Popup, etc.) renders review text directly on the page, allowing search engines to crawl and index the content for improved rankings. 🌍 Multi-Store Review Management WiserReview simplifies review management across multiple stores with centralized control: Cross-Store Review Sync: Display the same reviews across all your stores based on SKU matching. Localized Customer Feedback: Collect reviews from customers in various countries and regions. AI-Powered Translation: Automatically translate reviews into multiple languages for global reach. Unified Shopping Feeds: Consolidate reviews from all stores into centralized product feeds. 📱 Social Media Integration Connect your social media accounts to maximize review visibility: Automated Social Sharing: Automatically share positive reviews to your social channels. Shoppable Galleries: Display social media feeds in product galleries on your store. Cross-Platform Engagement: Leverage customer content across multiple marketing channels. This integration helps increase engagement and drive sales through authentic social proof. 🔧 Developer Friendly Shortcode Support: [wiserreview_form id="FORM_ID"] to embed forms anywhere. Multiple Widget Options: Carousel, Wall, Popup, Badge, and custom layouts. Theme Compatibility: Works with any properly coded WooCommerce theme. Translation Ready: Full support for WordPress translation standards. Note: Requires a WiserReview account. Create a free account to get started. External Services This plugin connects to the WiserReview API to enable review collection, management, and display features. Understanding how data is transmitted is important for compliance and transparency. Service Name: WiserReview API Service Provider: WiserReview Website: https://wiserreview.com Terms of Service: https://wiserreview.com/terms-conditions/ Privacy Policy: https://wiserreview.com/privacypolicy/ Purpose: – Verify your WiserReview account credentials – Send order data to trigger automated review requests – Retrieve review forms and widgets for display on your store – Sync product information for review grouping – Manage review submissions and responses Data Transmitted: – Account Verification: API key and workspace ID – Order Data: Order ID, customer email, customer name, product details, order date – Product Data: Product ID, SKU, name, price, URL, image URL – Customer Data: Email address, name, phone number (if provided) – Automation Data: Campaign IDs, trigger settings, email templates When Data is Sent: – During plugin activation when connecting your WiserReview account – When a customer completes an order (if real-time sync is enabled) – When you manually sync products or send bulk review requests – When review forms or widgets are loaded on your site pages By using this plugin, you agree to the WiserReview Terms of Service and Privacy Policy. All data transmission occurs over secure HTTPS connections.