Side-by-side comparison · 24 data points
| Admin Columns | Fortuna AI Customer Service | |
|---|---|---|
| Tagline | — | — |
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
| Metric | Admin Columns | Fortuna AI Customer Service |
|---|---|---|
| Rating | 4.9 ★ | — |
| Total reviews | 1.6k | 0 |
| Active installs | 100,000+ | 0+ |
| Free plan | — | — |
| Built for Shopify | — | — |
Based on the data on this page, Admin Columns is the stronger choice for most WordPress Plugin Directory merchants — 4.9★ vs Fortuna AI Customer Service's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Admin Columns has the larger user base (1,650 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Fortuna AI Customer Service's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Admin Columns; mid-market and enterprise merchants with specific feature requirements should evaluate both — Fortuna AI Customer Service's 0-review base may include the workflow context that matches your specific use case better than Admin Columns's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical WordPress Plugin Directory listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Admin Columns audit • Fortuna AI Customer Service audit
| Keyword | Admin Columns | Fortuna AI Customer Service |
|---|---|---|
| helpdesk | Not ranked | #177 |
| faq | #206 | Not ranked |
| feedback form | #281 | Not ranked |
| customer service | Not ranked | #572 |
It depends on what you're optimizing for. Admin Columns fits better if you prioritize rating consistency; Fortuna AI Customer Service is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the WordPress Plugin Directory marketplace. Admin Columns has more onboarding documentation maturity (1,650 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Admin Columns typically suits early-stage and growth-mode stores based on its review-base composition (1,650 reviews). Fortuna AI Customer Service aligns more with early-stage and growth-mode stores (0 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Admin Columns and Fortuna AI Customer Service both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Fortuna AI Customer Service" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
