ClientSync Support – AI Powered Customer Support Ticket System vs WS Form LITE – Drag & Drop Contact Form Builder

Turn Your WordPress Site Into a Customer Support Powerhouse! ClientSync Support is the ultimate solution for businesses looking to provide exceptional customer service directly through their WordPress website. Built with modern web standards and user experience in mind, this plugin transforms your site into a professional support hub that both you and your customers will love. Why Choose ClientSync Support? For Your Customers: – Simple Ticket Submission – Beautiful, user-friendly forms that work perfectly on phones, tablets, and desktops – Track Tickets Easily – Customers can check ticket status and history anytime – Fast and Secure – Quick responses with top-notch security to protect their information For Your Business: – Manage Everything in One Place – Handle all customer inquiries from a single, intuitive dashboard – Match Your Brand – Customize forms and ticket pages to look like your website – Grow Without Limits – Scales effortlessly as your business expands Perfect For: Small businesses looking for affordable, professional support tools E-commerce stores managing order inquiries Agencies offering branded client support Educational platforms assisting students Service providers streamlining client communication Key Features: Elegant Support Forms: Add stunning, customizable forms anywhere on your site. Customer Ticket Portal: Let users view their support history with ease. Mobile-Friendly Design: Looks and works great on any device. Smart Notifications: Automatic emails keep customers updated on their tickets. Privacy First: GDPR-compliant with easy data export and deletion options. Works with Your Tools: Compatible with Elementor, Divi, Gutenberg, and more. AI-Powered Responses: Optional AI assistant for quick ticket replies using OpenAI, Google Gemini, or Anthropic Claude. Advanced Admin Dashboard: Filter, search, and manage tickets efficiently. Customizable Settings: Change colors, styles, and text to fit your brand. Easy Setup: Install and configure in minutes with no coding required. Comprehensive Documentation: Step-by-step guides and video tutorials to help you get started. Dedicated Support: Friendly team ready to assist you via email and forums. Regular Updates: Continuous improvements and new features based on user feedback. Open Source: Built with love by the ClientSync team, available for free on WordPress.org. 🚀 Get Started in Minutes Step 1: Install Go to WordPress Admin → Plugins → Add New Search for “ClientSync Support,” click Install Now, then Activate Find Support Tickets in your admin menu Step 2: Add a Support Form With Gutenberg: Add the “ClientSync Support” block to any page and customize it live With Shortcodes: Use [cs_support] in your page or post Step 3: Show Ticket History Add the “ClientSync Support Frontend” block or use [cs_support_tickets] to let customers view their tickets Step 4: Manage Tickets Go to Support Tickets in your WordPress admin to view, respond to, and manage inquiries That’s it! Your support system is ready to impress your customers. Support & Feedback Love ClientSync Support? Help us make it even better: ⭐ Rate us on WordPress.org (5 stars appreciated!) 💬 Share feedback in the support forums 🐛 Report bugs for quick fixes 💡 Suggest features for future updates ☕ Buy us a coffee to fuel development Need Help? – 📖 Check our comprehensive documentation – 🎥 Watch our video tutorials – 💬 Visit WordPress.org support forums – 📧 Email: [email protected] Stay Connected: – 🌐 Website: https://clientsync.tech Built with ❤️ by ClientSync Team Making WordPress support systems simple, beautiful, and effective. External Services This plugin connects to external AI services to provide automated support ticket responses when the AI Assistant feature is enabled. These services are only used when explicitly configured by the administrator and are optional features. OpenAI API (api.openai.com) – Purpose: Generate AI-powered responses to support tickets using GPT models – Data Sent: Support ticket content, conversation history, and configured system prompts – When: Only when admin enables AI assistant and manually triggers AI response generation – Terms of Service: https://openai.com/terms/ – Privacy Policy: https://openai.com/privacy/ Google Gemini API (generativelanguage.googleapis.com) – Purpose: Generate AI-powered responses to support tickets using Gemini models – Data Sent: Support ticket content, conversation history, and configured system prompts – When: Only when admin enables AI assistant and manually triggers AI response generation – Terms of Service: https://ai.google.dev/terms – Privacy Policy: https://policies.google.com/privacy Anthropic Claude API (api.anthropic.com) – Purpose: Generate AI-powered responses to support tickets using Claude models – Data Sent: Support ticket content, conversation history, and configured system prompts – When: Only when admin enables AI assistant and manually triggers AI response generation – Terms of Service: https://www.anthropic.com/terms – Privacy Policy: https://www.anthropic.com/privacy Important Notes: – No external services are contacted unless the AI Assistant feature is explicitly enabled – No data is sent automatically – AI responses are only generated when manually triggered by administrators – All external API communications use secure HTTPS connections – API keys are stored securely in your WordPress database and are never transmitted to third parties – You can disable these features at any time from the plugin settings

Create Professional, Mobile-Friendly, Accessible Forms for WordPress – For Free! WS Form LITE is a powerful, feature-rich form builder that lets you create fully styled, responsive, and accessible forms. Unlike other plugins, WS Form LITE includes premium-quality features at no cost, such as unlimited forms, customizable styling, submission exporting, and robust anti-spam protection. Perfect for websites of all sizes, WS Form LITE empowers you to build smarter forms with ease. Choose from single-click templates or build your own form for WordPress using the unique drag and drop form editor. Create Beautiful Forms with Ease WS Form LITE includes an incredibly powerful and intuitive form styler, enabling you to design stunning forms directly within WordPress. Whether you’re matching your site’s branding or building custom layouts from scratch, WS Form’s Styler gives you full control over the appearance of your forms, no coding required. Included Features Unlimited Forms Unlimited Submissions Unlimited Styles Accessibility Friendly CaptchaFox Clean HTML 5 Code Cloudflare Turnstile Captcha Data Sources Drag and Drop Layout Editor Elementor Angie Integration Framework Friendly (Bootstrap, Foundation) GDPR Ready Google reCAPTCHA hCaptcha MCP Server Mobile Friendly Multiple Tab Forms Responsive Forms Section Library Send Unlimited Emails Single Click Templates Styler Translation Variables How to Create a Form in WordPress Go to WS Form > Add New. Choose a template or start from a blank form. Use the drag-and-drop editor to add fields. Click “Publish” and embed the form using your preferred page builder. Page Builders Add forms to your website using your favorite WordPress page builder: Beaver Builder Block Editor (Gutenberg) Breakdance Bricks Classic Editor Divi 4 Divi 5 Elementor Etch Oxygen For other builders simply use the WS Form shortcode! Spam Protection WS Form includes a powerful, multi-layer spam protection system to block unwanted submissions automatically. You get both built-in defenses and integrations with leading anti-spam services. Built-in Defenses Honeypot to silently trap bots WordPress NONCE validation Field validation (client-side and server-side) Duplicate submission detection and blocking IP rate limiting and throttling Keyword, domain, user agent, and IP blocking rules Optional server-side custom validation hooks Anti-Spam Fields and Integrations AbuseIPDB Akismet CaptchaFox Clearout Cloudflare Turnstile Google reCAPTCHA hCaptcha Works alongside third-party services such as CleanTalk and OOPSpam Multilingual Forms and Translation Translate your forms using your favorite multilingual plugin, or create different forms per language: Polylang TranslatePress Weglot WPML Manual translation Upgrade to PRO This plugin is the free LITE edition of WS Form PRO. The PRO edition comes with unrivaled additional features: 65+ Feature Rich Field Types Calculated Fields Cascading Select, Checkbox and Radio Fields Conditional Logic Conversational Forms Data Encryption Debug Console E-Commerce Repeatable Sections Save Progress Signatures Statistics Track Visitors … and more! Upgrade to WS Form PRO. PRO Integrations Airtable Akismet Amazon S3 AutomatorWP ActiveCampaign Authorize.Net Accept AWeber Bento Brevo (Sendinblue) Campaign Monitor Clearout Constant Contact ConvertKit dotdigital Drip Dropbox Fluent CRM Freshdesk GetResponse Google Address Google Drive Google Map Google Sheets Groundhogg HighLevel HubSpot iContact InstaWP Klaviyo Laposta LeadConnector Mailchimp MailerLite MailPoet Mailster Make Modula Mollie Moosend Notion OpenAI PayPal Checkout PDF Pipedrive Post Management Salesforce Slack Stripe Elements Twilio User Management Webex WooCommerce WP Fusion Zapier Zendesk Zoho CRM …. or use the Webhook action to integrate with your own custom APIs or external systems. PRO Custom Field Plugin Compatibility ACF ACPT JetEngine Meta Box Pods Toolset Theme / Framework Support WS Form is compatible with all WordPress themes, and also outputs native HTML for the following front-end frameworks: Bootstrap 5+ Bootstrap 4.1-4.5.x Bootstrap 4.0 Bootstrap 3.x Foundation 6.4+ Foundation 6.0-6.3.1 Foundation 5.x Performance WS Form was built with enterprise level performance in mind. WS Form does not interfere with the loading of other page or post content on your website and isolates submission records to ensure as your website grows your page load speed is not affected. All form code is HTML 5 compliant and if your website theme uses a framework such as Bootstrap or Foundation WS Form automatically outputs code to suit that framework. This means your form loads as fast as possible without any unnecessary overhead typically found in other form plugins for WordPress. Click here to learn more about the WSForm performance features. Extensive Field Types WS Form comes complete with all the field types you need to build a contact form. Upgrade to WS Form PRO to take advantage of all the form field types available, including: Color Picker Date / Time File Upload Google Address Google Map Google Routing hCaptcha HTML Legal Media Capture (Includes QR code reader) Message Previous Tab / Next Tab Price Progress Bar Range Slider Rating reCAPTCHA Save Signature Validation … and more! For Developers WS Form PRO comes with a unique debug console that provides you with rapid, form population capabilities (perfect for form testing!), as well as comprehensive event and error logging. 3rd Party Use WS Form includes the following third party components: Date Format by Jacob Wright – Used for formatting server and post dates on the public JavaScript interface. Intl-Tel-Input – Used for international telephone input Select2 – Used for AJAX select dropdowns CanIUse.com – Used for linking to field and field attribute compatibility pages Coloris – Used for the color picker in the styler External Services WS Form uses the following API endpoints to provide services within the plugin: AbuseIPDB https://api.abuseipdb.com/api/v2/ This endpoint is called when AbuseIPDB spam protection is enabled to check the submitter IP address, and optionally to report an IP when a submission is marked as spam. Terms of Use / Privacy Policy CaptchaFox https://api.captchafox.com/siteverify This endpoint is called when a form is submitted to validate a CaptchaFox field. Terms of Use / Privacy Policy Google reCaptcha https://www.google.com/recaptcha/api/siteverify This endpoint is called when a form is submitted to validate a reCaptcha field. Terms of Use / Privacy Policy hCaptcha https://hcaptcha.com/siteverify This endpoint is called when a form is submitted to validate an hCaptcha field. Terms of Use / Privacy Policy Turnstile https://challenges.cloudflare.com/turnstile/v0/siteverify This endpoint is called when a form is submitted to validate a Turnstile field. Terms of Use / Privacy Policy WS Form – Knowledge base popular articles https://wsform.com/plugin-support/knowledgebase_content.php This endpoint is called when the support sidebar is opened to show popular knowledge base articles. Terms of Use / Privacy Policy WS Form – Knowledge base search https://wsform.com/plugin-support/knowledgebase_search.php This endpoint is called when a knowledge base search is performed in the support sidebar to return knowledge article results. Terms of Use / Privacy Policy WS Form – Support ticket requests https://wsform.com/plugin-support/contact.php This endpoint is called when a support ticket request is submitted in the support sidebar to create the support ticket and return the ticket ID. Terms of Use / Privacy Policy WS Form – Deactivation feedback requests https://wsform.com/plugin-support/deactivate_feedback.php This endpoint is called when deactivation feedback is submitted to provide your feedback to WS Form. Terms of Use / Privacy Policy WS Form – Select, checkbox and radio presets https://cdn.wsform.com/plugin-support/preset.json This endpoint is called when the preset option is selected for a select, checkbox or radio field to return the available presets and preset data (e.g. List of countries). Terms of Use / Privacy Policy Support Need help? Check out our extensive knowledge base. For support, please visit the WS Form LITE support forum.