ClientSync Support – AI Powered Customer Support Ticket System vs Contact Form X

Turn Your WordPress Site Into a Customer Support Powerhouse! ClientSync Support is the ultimate solution for businesses looking to provide exceptional customer service directly through their WordPress website. Built with modern web standards and user experience in mind, this plugin transforms your site into a professional support hub that both you and your customers will love. Why Choose ClientSync Support? For Your Customers: – Simple Ticket Submission – Beautiful, user-friendly forms that work perfectly on phones, tablets, and desktops – Track Tickets Easily – Customers can check ticket status and history anytime – Fast and Secure – Quick responses with top-notch security to protect their information For Your Business: – Manage Everything in One Place – Handle all customer inquiries from a single, intuitive dashboard – Match Your Brand – Customize forms and ticket pages to look like your website – Grow Without Limits – Scales effortlessly as your business expands Perfect For: Small businesses looking for affordable, professional support tools E-commerce stores managing order inquiries Agencies offering branded client support Educational platforms assisting students Service providers streamlining client communication Key Features: Elegant Support Forms: Add stunning, customizable forms anywhere on your site. Customer Ticket Portal: Let users view their support history with ease. Mobile-Friendly Design: Looks and works great on any device. Smart Notifications: Automatic emails keep customers updated on their tickets. Privacy First: GDPR-compliant with easy data export and deletion options. Works with Your Tools: Compatible with Elementor, Divi, Gutenberg, and more. AI-Powered Responses: Optional AI assistant for quick ticket replies using OpenAI, Google Gemini, or Anthropic Claude. Advanced Admin Dashboard: Filter, search, and manage tickets efficiently. Customizable Settings: Change colors, styles, and text to fit your brand. Easy Setup: Install and configure in minutes with no coding required. Comprehensive Documentation: Step-by-step guides and video tutorials to help you get started. Dedicated Support: Friendly team ready to assist you via email and forums. Regular Updates: Continuous improvements and new features based on user feedback. Open Source: Built with love by the ClientSync team, available for free on WordPress.org. 🚀 Get Started in Minutes Step 1: Install Go to WordPress Admin → Plugins → Add New Search for “ClientSync Support,” click Install Now, then Activate Find Support Tickets in your admin menu Step 2: Add a Support Form With Gutenberg: Add the “ClientSync Support” block to any page and customize it live With Shortcodes: Use [cs_support] in your page or post Step 3: Show Ticket History Add the “ClientSync Support Frontend” block or use [cs_support_tickets] to let customers view their tickets Step 4: Manage Tickets Go to Support Tickets in your WordPress admin to view, respond to, and manage inquiries That’s it! Your support system is ready to impress your customers. Support & Feedback Love ClientSync Support? Help us make it even better: ⭐ Rate us on WordPress.org (5 stars appreciated!) 💬 Share feedback in the support forums 🐛 Report bugs for quick fixes 💡 Suggest features for future updates ☕ Buy us a coffee to fuel development Need Help? – 📖 Check our comprehensive documentation – 🎥 Watch our video tutorials – 💬 Visit WordPress.org support forums – 📧 Email: [email protected] Stay Connected: – 🌐 Website: https://clientsync.tech Built with ❤️ by ClientSync Team Making WordPress support systems simple, beautiful, and effective. External Services This plugin connects to external AI services to provide automated support ticket responses when the AI Assistant feature is enabled. These services are only used when explicitly configured by the administrator and are optional features. OpenAI API (api.openai.com) – Purpose: Generate AI-powered responses to support tickets using GPT models – Data Sent: Support ticket content, conversation history, and configured system prompts – When: Only when admin enables AI assistant and manually triggers AI response generation – Terms of Service: https://openai.com/terms/ – Privacy Policy: https://openai.com/privacy/ Google Gemini API (generativelanguage.googleapis.com) – Purpose: Generate AI-powered responses to support tickets using Gemini models – Data Sent: Support ticket content, conversation history, and configured system prompts – When: Only when admin enables AI assistant and manually triggers AI response generation – Terms of Service: https://ai.google.dev/terms – Privacy Policy: https://policies.google.com/privacy Anthropic Claude API (api.anthropic.com) – Purpose: Generate AI-powered responses to support tickets using Claude models – Data Sent: Support ticket content, conversation history, and configured system prompts – When: Only when admin enables AI assistant and manually triggers AI response generation – Terms of Service: https://www.anthropic.com/terms – Privacy Policy: https://www.anthropic.com/privacy Important Notes: – No external services are contacted unless the AI Assistant feature is explicitly enabled – No data is sent automatically – AI responses are only generated when manually triggered by administrators – All external API communications use secure HTTPS connections – API keys are stored securely in your WordPress database and are never transmitted to third parties – You can disable these features at any time from the plugin settings

Displays a user-friendly contact form that your visitors will love. CFX: Contact form reinvented. Fast and friendly. Fresh and clean. Awesome for everyone 🙂 Overview Install, activate, and then display the form anywhere, using the widget, shortcode, or template tag. Here is an overview of Contact Form X: Easy to use Simple and secure ADA and WCAG compliant Lightweight and super fast Provides multiple form styles Customize just about everything Display the contact form anywhere Add Checkbox, Radio, and Select fields Customize the order of all form fields Send email to multiple recipients Complete documentation via Help tab Excellent free plugin support 😎 “The famous spam filter SpamAssassin” scores CFX = zero spam! For more details, check out the “Screenshots” section, below. Form Fields Easily choose which fields to display in the form. Each field may be set as required, optional, or disabled. Choose from these fields: Name Website Email Subject Custom Field 1 (can be dropdown, checkbox, radio, text, or phone number) Custom Field 2 (can be dropdown, checkbox, radio, text, or phone number) Custom Field 3 (can be dropdown, checkbox, radio, text, or phone number) Challenge Question Message Google reCaptcha (v2 or v3 Invisible) Cloudflare Turnstile (Invisible Captcha) Carbon Copy Agree to Terms You can change the order of these fields and customize their labels and placeholders, everything is super flexible. For a live demo of Contact Form X, visit my support page at Plugin Planet, and also my contact page at Perishable Press. Feel free to send a test email to see how it works, I won’t mind 😉 Also check out CFX in the “Screenshots” section (below) for a better idea of how the default form is styled out of the box. Geeky Stuff Lots of goodness for the geeks among us: Built with WordPress APIs Ajax-powered form submission Remembers all form data on error Cloudflare Turnstile (Invisible Captcha) Google reCaptcha (v2 or v3 Invisible) Drag/drop ordering of all form fields View your email messages on the WP Dashboard Option to enable/disable storing of email data in database Display form via widget, shortcode, or template tag Five CSS themes: Default, Classic, Micro, Synthetic, Dark Optionally disable all plugin styles and use your own CSS Optionally collect user data like IP, host, and referrer Works perfectly with or without Gutenberg Block Editor Focused on performance, security, and usability Include extra form and user info with each message Customize the form’s success and error messages Provides plenty of useful hooks for developers Targeted loading of CSS and JavaScript assets One-click remove email data from database One-click restore default options Translation ready Contact Form X is a fresh new, lighter alternative to the heavier contact forms out there. CFX is lightweight yet fully featured. As they say, “everything you want, nothing you don’t”. Privacy To help protect user privacy, Contact Form X provides the following features: Agree to terms checkbox, customizable Choose which fields to include with the form Option to disable collection of user IP address and other data Note: this plugin uses cookies to enhance form functionality Basically, this plugin enables visitors to send a message via contact form. Any information the user enters into the form will be sent directly to the recipient(s) according to plugin settings. When enabled in the plugin settings, details about each sent message will be stored in the WordPress database. Visit the “Advanced” plugin settings to control and/or disable this and other data-collection features. Note: CFX provides an option to enable Google reCaptcha, which is provided by Google as a third-party service. For details on privacy and more, please refer to official documentation for Google reCaptcha. Contact Form X is developed and maintained by Jeff Starr, 15-year WordPress developer and book author. Support development I develop and maintain this free plugin with love for the WordPress community. To show support, you can make a donation or purchase one of my books: The Tao of WordPress Digging into WordPress .htaccess made easy WordPress Themes In Depth Wizard’s SQL Recipes for WordPress And/or purchase one of my premium WordPress plugins: BBQ Pro – Blazing fast WordPress firewall Blackhole Pro – Automatically block bad bots Banhammer Pro – Monitor traffic and ban the bad guys GA Google Analytics Pro – Connect WordPress to Google Analytics Head Meta Pro – Ultimate Meta Tags for WordPress REST Pro Tools – Awesome tools for managing the WP REST API Simple Ajax Chat Pro – Unlimited chat rooms USP Pro – Unlimited front-end forms Links, tweets and likes also appreciated. Thanks! 🙂