Floating Chat Widget vs txt.me – Omnichannel Live Chat, Chat Triggers, Incoming and Outgoing

A chat button to communicate with your customers. Chat with your website visitors via their favorite channels like WhatsApp chat, Facebook Messenger, and more. Support | Demo | WhatsApp Button Features Recommended Plugins | Upgrade to Pro ⭐ Get WhatsApp, Facebook Messenger & 20+ chat channels Chat with your visitors on their favorite channels like Facebook Messenger, WhatsApp, WhatsApp Business, Viber, Slack, Telegram, Instagram Direct Messenger, TikTok, Line Messenger, and more chat channels Better customer support using chat buttons 💬 WhatsApp & 20+ chat buttons Connect on WhatsApp or WhatsApp Business by entering your WhatsApp number. Including WhatsApp features like a WhatsApp popup that emulates a WhatsApp chat window, WhatsApp Merge tags, WhatsApp agents & many other features that’ll help you chat on WhatsApp. 📞 Click to chat & call now phone button Chaty is the perfect chat plugin to display a call widget, WhatsApp button, email button, SMS button, TikTok, Instagram Direct Messenger, Google Maps button, Vkontakte button, Line.me messenger button, Viber button, and other chat widgets. Using Chaty your website visitors can chat with you after they leave your website. Want to use our robust Pro version? Check the Chaty Pro Plans. 💪 What can you do with Chaty Chaty VS live chat – using live chat alternatives, your visitors must stay on your website & wait for your response. When you let your visitors chat with you using chat apps like Facebook Messenger, WhatsApp, Viber, Telegram, etc, you give them the freedom to chat with you wherever they go. If you still interested in using live chat plugin, you can integrate Chatway live chat with your Chaty chat widget. Show your visitors the chat channels you’re available on & let them choose the chat app they prefer. WhatsApp Business – chat with your visitors on WhatsApp Business. Help your visitors navigate to your physical address with Google Maps or Waze. Click to call – show a phone call icon & let your visitors click to call you. Show different chat channels on different pages – show separate widgets for different products on your website, show different buttons based on URL for WPML or multi-language sites, display different channels for your landing pages, and more (Pro feature). Available days & hours (Pro feature). Launch your favorite live chat app – use JavaScript to launch live chat apps like Chatway, Tawk.to, Tidio, Chatra, Formilla, Zoho, Zendesk, LiveChat, Crisp, Intercom, JivoChat, Olark & more. 👩‍💻 Looking for a Live Chat & AI Chatbot plugin? If you’re not looking for WhatsApp, Facebook Messenger, and other chat buttons, and prefer to use a live chat & AI chatbot solution for your website, Chatway Live Chat is the perfect solution for you. Implementing Chatway, a WordPress live chat solution, enhances your customer engagement. Chatway also includes an AI chatbot that can automatically answer common questions, assist visitors instantly, and reduce your support workload. It helps you stay available 24/7, improve response times, and deliver better customer support even when your team is offline. Chatway integrates seamlessly with Chaty, allowing you to customize the live chat icon. You can include it as part of the Chaty chat icons, overlay it on the main Chaty icon, or position it anywhere you prefer on your site. Try Chatway Now 🔗 ▶️ Chaty Demo A demo of Chaty is available at Premio’s demo site. Besides the chat buttons that appear on the demo site, use any other chat icons & also add your own custom chat buttons. The agents feature for WhatsApp (it can be used for any other chat channel) is also available on this demo page. 🚀 Choose from 25 different channels WhatsApp chat & WhatsApp business Facebook Messenger Contact Us Form Email SMS text Instagram page Instagram Direct Messenger TikTok (Tik Tok) Snapchat Launch a Poptin pop up X.com (Twitter) LinkedIn Slack Vkontakte (ВКонтакте) Phone (click to call) Telegram Line WeChat Viber Waze YouTube Google Maps Discord Microsoft Teams Link to an external channel/contact page (New feature: add custom chat buttons and link to any URL you desire) 🆓 What do you get in the Free plan? Unlimited click to chat channels like WhatsApp, Facebook Messenger, Telegram, Viber, phone click to call, SMS, and more Chat widget position Call to action message for the chat widget Display triggers Attention effects Pending messages icon Customize all chat icons WhatsApp chat pop up – show a WhatsApp chat pop up so visitors can start a WhatsApp conversation on your website. After they click on the send button, they’ll be redirected to WhatsApp to continue the chat there (click here to see it in action) Contact Us Form – add a contact form as one of your Chaty channels. Your visitors can submit their details using the contact us form (click here to see it in action) Chat buttons in vertical mode or horizontal mode Change widget size Beautiful chat button designs Show the widget on mobile & desktop or both Different channels for mobile & desktop Change chat icons’ order Change the font of your chat widget Custom chat buttons can be opened in a new tab Launch the Chaty chat button using JavaScript Use same chat channels more than once. For example, create two WhatsApp buttons Third custom chat button, link to any page or JavaScript code Select your country and add your local WhatsApp number Select between the WhatsApp WAME (wa.me) link or WhatsApp desktop link in the WhatsApp settings 🔥 What do you get in the Pro plan? Unlock the Pro features for only $59 per year Get all the features of the free plan, plus: Unlimited chat icons (25 different click to chat buttons and other icons) Chat view: Personalized chat pop ups using merge tags like page title, URL, and WooCommerce tags like product name & more Chat Agents – Add multiple variations (agents) in a single channel to easily delegate customer queries and make it easy for visitors to talk with right person. For instance, add two agents under your WhatsApp chat widget (or any other channel), which leads visitors to your sales and support team. Check out the agents feature for WhatsApp (but can be used for any chat channel) on our demo page 🚀 Customize the chat button Change the position of the chat button Custom design for your chat widget Show or hide the chat widget using targeting rules Create more than one chat widget and show it on specific pages and categories of your website based on page targeting rules. For example, WhatsApp chat, and a click to call icon for one category, and Facebook Messenger, Telegram, and Line button for another category. The main use cases for the multi chat widget are: Separate widget design for mobile and desktop Change widget language for WPML and multi-language websites Different chat widgets for different products and categories Different chats buttons based on purpose (support, sales, etc) Traffic source targeting – show the chat channels only to visitors who come from traffic sources Widget Analytics – data about your chat channels Font Awesome support Create a pre-set WhatsApp chat message and pre-set email subject line Title and URL tags for the WhatsApp pre-set message Google Analytics support Available days and hours Country targeting Custom CSS Duplicate your Chaty widget Contact form leads to email Google reCAPTCHA Date scheduling Contact form integration with email marketing platforms like Mailchimp & Klaviyo Blur the screen when Chaty chat icons are in open state Change the page’s title to grab attention to the chat buttons Upgrade to Chaty Pro to get all Pro features 🙂 🗬 WhatsApp Chat Pop Up Use WhatsApp as a regular chat button or add a WhatsApp pop up and let your visitors start the conversation on your website. Easily integrate with WhatsApp Business or your regular WhatsApp account. Once the visitors click on the send button, they’ll be redirected to WhatsApp to continue the conversation there. Check out the WhatsApp pop up in action in the video below 🎥 🗣️ Chat View: Personalized Chat Pop Ups and WooCommerce Integration for Dynamic Pop Ups In the Pro version, the chat view feature provides engaging pop up design. The chat view allows for the use of merge tags, such as the page title, URL, and WooCommerce properties like product name, in the pop up text, creating dynamic and personalized pop ups that change depending on the page or product being viewed. Create a pop up that displays the page title and product name for a product page, or a pop up that displays the page title and URL for a blog post. This allows for a tailored chat experience, improving the user experience and increasing engagement on the site. 🧑‍💼 Chat Agents for WhatsApp, Facebook Messenger, and 20+ other chat channels If you’re using the Pro plan, add multiple agents in a single chat channel to easily delegate customer/sales/marketing/etc and make it easy for visitors to instantly reach out to the right person. For instance, add two agents under your WhatsApp widget (or any other channel of your choice like Facebook Messenger, Viber, Line, and more), which leads visitors to your respective sales and support team. Check out the agents feature for WhatsApp (keep in mind it can be used for any other chat channel) on our demo page 🚀 📧 Contact Us Form Add a contact form as a channel, this way your visitors can contact you using your contact us form. Integrate the form with Mailchimp & Klaviyo. 🛒 WooCommerce Integration: Personalized Chat Pop Ups, Custom Product Page Pop Ups, and Targeting Options In the Pro version, Chaty has many WooCommerce integrations, including dynamic chat pop ups that can be personalized to specific pages or products using merge tags such as the page title, URL, and WooCommerce properties like product name, price, and description. The chat view also offers integration with WooCommerce, allowing for custom pop ups on product pages and access to WooCommerce features. ℹ️ How does each channel work? WhatsApp chat – add your phone number and once the visitors click on the WhatsApp chat button, WhatsApp chat interface will be launched. On desktop it will launch the desktop WhatsApp web interface, and on mobile it will launch the WhatsApp app conversation window. WhatsApp business is supported too. Some users spell WhatsApp as Whats App, Whatsap, Whatspp, and watsapp but they refer to WhatsApp. Facebook Messenger – add the link to your Facebook business page, and once the visitors click on the Facebook Messenger button, a chat window will appear and they will be able to send you a message. Contact Us Form – let your visitors contact your using a contact us form. Email – add your business email, and once the visitors click on the email button, their email app like Gmail or Outlook will open. SMS text – add your phone number, and let your visitors send you a direct SMS text via their mobile devices. Instagram button – add your Instagram username so your visitors to chat with you using Instagram direct follow you Instagram Direct Messenger – a chat button to send an Instagram DM TikTok (Tik Tok) button – add your TikTok handle and let your visitors find your TikTok page. X.com (Twitter) button – add your X.com (Twitter) handle and let your visitors chat with your using X.com Twitter messages Snapchat – add your Snapchat username and let your visitors find you easily on Snapchat. Vkontakte (ВКонтакте) – add your Vkontakte (ВКонтакте) username and let your visitors contact you directly through the app. LinkedIn icon – link to your LinkedIn profile so your visitors can connect with you and send you direct messages. Phone (click to call) – add your phone number and let your visitors call you with a click of a button. Telegram – add your Telegram username and let your visitors contact you directly via Telegram app. Line.me – add your Line URL and let your visitors contact you easily via Line app. WeChat – add your WeChat User ID and let your visitors search for you easily with the WeChat app. In the Pro plan, upload a QR code. Slack – add your Slack workspace and give your visitors the option to find your Slack workspace and chat with you. Viber – is a cross-platform instant messaging app. Waze – is a GPS navigation app. YouTube – showcase YouTube videos. Google Maps – add your business location link as it is shown on Google Maps. Discord – Discord is a VoIP and instant messaging social platform. Microsoft Teams – Microsoft Teams is a chat communication platform. Link to an external channel/contact page. Poptin popup – launch a popup from your Poptin.com account. Chaty works great with Elementor, Divi, Visual Composer, WPBakery, Beaver, SiteOrigin, Gutenberg, Oxygen, Zion, WooCommerce and more. Chaty common typos: Chatty & Chati. 🔒 Chaty is GDPR compliant All data is stored on your website. 🤗 Testimonials “Best Chat Tool I’ve Used I’ve had to go through several chat plugins, and all of them have been a bit complicated to setup, don’t work very well, or don’t have the functionality I’m looking for. Chaty has been the only tool I’ve found to get the job done. But my favorite feature aside from how well it works, is the back-end interface. I wish more apps would consider making the backend interface as well as Premio does theirs. Kudos!” Hamlet Arias, Lead2Starts A great plugin that does what is promises, beautifully This plugin is an elegant solution for enabling via Whatsapp, Messenger, SMS etc. Highly recommended and support is stellar! Work’s like a charm and worth the spend!” Ignatius Savis, BitValley

Using Live Chat on Your Blog Txt.me allows you to provide your customers with the best support possible by offering them quick resolution and answers to their questions in real-time. This increased customer satisfaction will inevitably lead to enhanced customer retention, a boost in revenue, and reduced company costs. Increased Paying Customers Happy customers are paying customers. Txt.me allows you to give your customers the information they need, when they need it. Giving them the answers to all of their questions and meeting their needs wherever possible will ensure that you enjoy a revolving door of paying customers. Customer Growth The key to customer growth is reputation. By providing your website visitors with answers to their queries, you can be sure that your customers will leave you positive reviews. With txt.me, you can enhance your CX, allowing you to boost your subscribers and, over time, your sales. Earn Money From Your Blog A chat feature like txt.me allows you to earn money from your blog by giving you direct contact with potential advertisers. Instead of waiting for days to hear back from advertisers, you can now communicate with them quickly and efficiently through your live chat. Add a Live Chat Feature to Your Online Store Not sure if you can integrate a live chat feature on your ecommerce store? Txt.me has got your back! Our omnichannel customer support platform works with all WordPress online store plugins. Best of all, it only takes a few minutes to install so you can start offering your customers the best support possible in no time at all. Convert Visitors Into Customers Turn website visitors into paying customers by providing them quick and efficient support directly from your website. With txt.me, you can easily guide your website visitors through your sales funnel by making your customer support agents available to them in real-time. Say Goodbye to Cart Abandonments With chat triggers, you can remind your website visitors that you’re there to support them and guide them towards resolution. Whether they have a question about your product, deliveries, or returns, your support agents can provide them with the information they need in order to give them full confidence in your brand and products. Say goodbye to cart failures and hello to increased sales! Increased Customer Satisfaction By using txt.me on your WordPress website, you can provide full resolution to your customers 24/7. With around-the-clock customer support, you’ll be keeping your customers happy, thus reducing your churn rate and boosting customer satisfaction. A WP Plugin That Provides Real-Time Support No need to hire a programmer Quick and simple installation in a matter of minutes Fast and light Won’t affect your website’s performance Customizing Your Live Chat Personalize Your Chat Window We believe that branding is everything which is why we created an intuitive interface from which you can customize every aspect of your chat window. From changing the size of the chat window to choosing your own color palette and font, you name it, you can personalize it! Customized Information Forms Gain access to your customers’ personal information with personalized greeting forms that allow you to ask for everything from their name, email address, and phone number, among other details. Increase your revenue by creating an open and continuous dialogue with your target audience. Add Different Language Options Looking to target a global audience? Txt.me has got your back! Now, you can add different language options to your chat window so that you can clearly communicate with customers, no matter where they’re based in the world. Put a Face to Your Agents’ Names People like talking to people and what better way to add a human touch to your live chat than by giving your agents a face? Provide your customers with a personalized experience by asking your agents to add a photo to their profile. Set Up Chat Triggers Grab your customers’ attention by setting up live chat triggers that encourage them to start a conversation with your team. With customized live chat triggers you can make sure that your website visitors know that you’re there to help them with any questions they may have. Agent Widget Reviews Thanks to the option to leave in-chat agent feedback, you can take full control of your online reputation. No more managing reviews from various platforms. Now customers can tell you how they feel directly from your txt.me live chat window. Other Incredible txt.me Features Option for Customer Callbacks With txt.me, your customers can request to switch to phone call conversations instead of chat by requesting a callback. Aside from allowing you to grow your phone leads, you’re also giving your customers the support they want, in the way that they want it. Offline Communications txt.me is an omnichannel customer support platform, meaning that you can stay in touch with your website visitors, even if they’re not at their computers. And, instead of starting new threads on different platforms, your agents and customers can pick up just where they left off from the device and application that they prefer. Email Integration Give your agents the tools they need to be as effective as possible by integrating incoming emails into existing conversations. txt.me ensures that your agents don’t have to jump between communication channels to stay in the loop. Now they can see all messages and emails in every channel used. Send Attachments Provide your customers with the best and quickest customer support by sending them images, screenshots, and documents with just a few clicks. With txt.me, agents can send attachments to help customers find resolution, regardless of the channel they’re using. Whether your agents send attachments via live chat, email, or App, your customers can open them from their preferred devices and applications. Resolve Issues With Screenshots A picture is worth a thousand words – and that applies to customer support too! Agents can now send specific instructions to customers with in-app screenshots. Now, with txt.me, customers can find quick and clear resolution to their issues by following specific screenshot instructions. Agent Admin Panel Features Change status between online and offline Enter and exit chats See user URLs in chat Receive and send push notifications Block and ignore specific chats See client information in-app No Ticket Will Ever Be Left Behind! Thanks to our multi-level customer support, you can rest assured knowing that no customer support ticket will ever go unresolved. Each time an issue occurs, a ticket is created and sent to an agent. If that agent can’t fix the issue, it will be passed onto an agent or manager who can. Universal Mailbox Hybrid ticket flows Clickable ticket IDs Tags and filtering Personal notes feature Support Send us an email to [email protected] or start chatting with us right now at https://txt.me Register Register an account with us here