Floating Chat Widget vs WPChat – Live Chat & Messaging Widget for Customer Support

A chat button to communicate with your customers. Chat with your website visitors via their favorite channels like WhatsApp chat, Facebook Messenger, and more. Support | Demo | WhatsApp Button Features Recommended Plugins | Upgrade to Pro ⭐ Get WhatsApp, Facebook Messenger & 20+ chat channels Chat with your visitors on their favorite channels like Facebook Messenger, WhatsApp, WhatsApp Business, Viber, Slack, Telegram, Instagram Direct Messenger, TikTok, Line Messenger, and more chat channels Better customer support using chat buttons 💬 WhatsApp & 20+ chat buttons Connect on WhatsApp or WhatsApp Business by entering your WhatsApp number. Including WhatsApp features like a WhatsApp popup that emulates a WhatsApp chat window, WhatsApp Merge tags, WhatsApp agents & many other features that’ll help you chat on WhatsApp. 📞 Click to chat & call now phone button Chaty is the perfect chat plugin to display a call widget, WhatsApp button, email button, SMS button, TikTok, Instagram Direct Messenger, Google Maps button, Vkontakte button, Line.me messenger button, Viber button, and other chat widgets. Using Chaty your website visitors can chat with you after they leave your website. Want to use our robust Pro version? Check the Chaty Pro Plans. 💪 What can you do with Chaty Chaty VS live chat – using live chat alternatives, your visitors must stay on your website & wait for your response. When you let your visitors chat with you using chat apps like Facebook Messenger, WhatsApp, Viber, Telegram, etc, you give them the freedom to chat with you wherever they go. If you still interested in using live chat plugin, you can integrate Chatway live chat with your Chaty chat widget. Show your visitors the chat channels you’re available on & let them choose the chat app they prefer. WhatsApp Business – chat with your visitors on WhatsApp Business. Help your visitors navigate to your physical address with Google Maps or Waze. Click to call – show a phone call icon & let your visitors click to call you. Show different chat channels on different pages – show separate widgets for different products on your website, show different buttons based on URL for WPML or multi-language sites, display different channels for your landing pages, and more (Pro feature). Available days & hours (Pro feature). Launch your favorite live chat app – use JavaScript to launch live chat apps like Chatway, Tawk.to, Tidio, Chatra, Formilla, Zoho, Zendesk, LiveChat, Crisp, Intercom, JivoChat, Olark & more. 👩‍💻 Looking for a Live Chat & AI Chatbot plugin? If you’re not looking for WhatsApp, Facebook Messenger, and other chat buttons, and prefer to use a live chat & AI chatbot solution for your website, Chatway Live Chat is the perfect solution for you. Implementing Chatway, a WordPress live chat solution, enhances your customer engagement. Chatway also includes an AI chatbot that can automatically answer common questions, assist visitors instantly, and reduce your support workload. It helps you stay available 24/7, improve response times, and deliver better customer support even when your team is offline. Chatway integrates seamlessly with Chaty, allowing you to customize the live chat icon. You can include it as part of the Chaty chat icons, overlay it on the main Chaty icon, or position it anywhere you prefer on your site. Try Chatway Now 🔗 ▶️ Chaty Demo A demo of Chaty is available at Premio’s demo site. Besides the chat buttons that appear on the demo site, use any other chat icons & also add your own custom chat buttons. The agents feature for WhatsApp (it can be used for any other chat channel) is also available on this demo page. 🚀 Choose from 25 different channels WhatsApp chat & WhatsApp business Facebook Messenger Contact Us Form Email SMS text Instagram page Instagram Direct Messenger TikTok (Tik Tok) Snapchat Launch a Poptin pop up X.com (Twitter) LinkedIn Slack Vkontakte (ВКонтакте) Phone (click to call) Telegram Line WeChat Viber Waze YouTube Google Maps Discord Microsoft Teams Link to an external channel/contact page (New feature: add custom chat buttons and link to any URL you desire) 🆓 What do you get in the Free plan? Unlimited click to chat channels like WhatsApp, Facebook Messenger, Telegram, Viber, phone click to call, SMS, and more Chat widget position Call to action message for the chat widget Display triggers Attention effects Pending messages icon Customize all chat icons WhatsApp chat pop up – show a WhatsApp chat pop up so visitors can start a WhatsApp conversation on your website. After they click on the send button, they’ll be redirected to WhatsApp to continue the chat there (click here to see it in action) Contact Us Form – add a contact form as one of your Chaty channels. Your visitors can submit their details using the contact us form (click here to see it in action) Chat buttons in vertical mode or horizontal mode Change widget size Beautiful chat button designs Show the widget on mobile & desktop or both Different channels for mobile & desktop Change chat icons’ order Change the font of your chat widget Custom chat buttons can be opened in a new tab Launch the Chaty chat button using JavaScript Use same chat channels more than once. For example, create two WhatsApp buttons Third custom chat button, link to any page or JavaScript code Select your country and add your local WhatsApp number Select between the WhatsApp WAME (wa.me) link or WhatsApp desktop link in the WhatsApp settings 🔥 What do you get in the Pro plan? Unlock the Pro features for only $59 per year Get all the features of the free plan, plus: Unlimited chat icons (25 different click to chat buttons and other icons) Chat view: Personalized chat pop ups using merge tags like page title, URL, and WooCommerce tags like product name & more Chat Agents – Add multiple variations (agents) in a single channel to easily delegate customer queries and make it easy for visitors to talk with right person. For instance, add two agents under your WhatsApp chat widget (or any other channel), which leads visitors to your sales and support team. Check out the agents feature for WhatsApp (but can be used for any chat channel) on our demo page 🚀 Customize the chat button Change the position of the chat button Custom design for your chat widget Show or hide the chat widget using targeting rules Create more than one chat widget and show it on specific pages and categories of your website based on page targeting rules. For example, WhatsApp chat, and a click to call icon for one category, and Facebook Messenger, Telegram, and Line button for another category. The main use cases for the multi chat widget are: Separate widget design for mobile and desktop Change widget language for WPML and multi-language websites Different chat widgets for different products and categories Different chats buttons based on purpose (support, sales, etc) Traffic source targeting – show the chat channels only to visitors who come from traffic sources Widget Analytics – data about your chat channels Font Awesome support Create a pre-set WhatsApp chat message and pre-set email subject line Title and URL tags for the WhatsApp pre-set message Google Analytics support Available days and hours Country targeting Custom CSS Duplicate your Chaty widget Contact form leads to email Google reCAPTCHA Date scheduling Contact form integration with email marketing platforms like Mailchimp & Klaviyo Blur the screen when Chaty chat icons are in open state Change the page’s title to grab attention to the chat buttons Upgrade to Chaty Pro to get all Pro features 🙂 🗬 WhatsApp Chat Pop Up Use WhatsApp as a regular chat button or add a WhatsApp pop up and let your visitors start the conversation on your website. Easily integrate with WhatsApp Business or your regular WhatsApp account. Once the visitors click on the send button, they’ll be redirected to WhatsApp to continue the conversation there. Check out the WhatsApp pop up in action in the video below 🎥 🗣️ Chat View: Personalized Chat Pop Ups and WooCommerce Integration for Dynamic Pop Ups In the Pro version, the chat view feature provides engaging pop up design. The chat view allows for the use of merge tags, such as the page title, URL, and WooCommerce properties like product name, in the pop up text, creating dynamic and personalized pop ups that change depending on the page or product being viewed. Create a pop up that displays the page title and product name for a product page, or a pop up that displays the page title and URL for a blog post. This allows for a tailored chat experience, improving the user experience and increasing engagement on the site. 🧑‍💼 Chat Agents for WhatsApp, Facebook Messenger, and 20+ other chat channels If you’re using the Pro plan, add multiple agents in a single chat channel to easily delegate customer/sales/marketing/etc and make it easy for visitors to instantly reach out to the right person. For instance, add two agents under your WhatsApp widget (or any other channel of your choice like Facebook Messenger, Viber, Line, and more), which leads visitors to your respective sales and support team. Check out the agents feature for WhatsApp (keep in mind it can be used for any other chat channel) on our demo page 🚀 📧 Contact Us Form Add a contact form as a channel, this way your visitors can contact you using your contact us form. Integrate the form with Mailchimp & Klaviyo. 🛒 WooCommerce Integration: Personalized Chat Pop Ups, Custom Product Page Pop Ups, and Targeting Options In the Pro version, Chaty has many WooCommerce integrations, including dynamic chat pop ups that can be personalized to specific pages or products using merge tags such as the page title, URL, and WooCommerce properties like product name, price, and description. The chat view also offers integration with WooCommerce, allowing for custom pop ups on product pages and access to WooCommerce features. ℹ️ How does each channel work? WhatsApp chat – add your phone number and once the visitors click on the WhatsApp chat button, WhatsApp chat interface will be launched. On desktop it will launch the desktop WhatsApp web interface, and on mobile it will launch the WhatsApp app conversation window. WhatsApp business is supported too. Some users spell WhatsApp as Whats App, Whatsap, Whatspp, and watsapp but they refer to WhatsApp. Facebook Messenger – add the link to your Facebook business page, and once the visitors click on the Facebook Messenger button, a chat window will appear and they will be able to send you a message. Contact Us Form – let your visitors contact your using a contact us form. Email – add your business email, and once the visitors click on the email button, their email app like Gmail or Outlook will open. SMS text – add your phone number, and let your visitors send you a direct SMS text via their mobile devices. Instagram button – add your Instagram username so your visitors to chat with you using Instagram direct follow you Instagram Direct Messenger – a chat button to send an Instagram DM TikTok (Tik Tok) button – add your TikTok handle and let your visitors find your TikTok page. X.com (Twitter) button – add your X.com (Twitter) handle and let your visitors chat with your using X.com Twitter messages Snapchat – add your Snapchat username and let your visitors find you easily on Snapchat. Vkontakte (ВКонтакте) – add your Vkontakte (ВКонтакте) username and let your visitors contact you directly through the app. LinkedIn icon – link to your LinkedIn profile so your visitors can connect with you and send you direct messages. Phone (click to call) – add your phone number and let your visitors call you with a click of a button. Telegram – add your Telegram username and let your visitors contact you directly via Telegram app. Line.me – add your Line URL and let your visitors contact you easily via Line app. WeChat – add your WeChat User ID and let your visitors search for you easily with the WeChat app. In the Pro plan, upload a QR code. Slack – add your Slack workspace and give your visitors the option to find your Slack workspace and chat with you. Viber – is a cross-platform instant messaging app. Waze – is a GPS navigation app. YouTube – showcase YouTube videos. Google Maps – add your business location link as it is shown on Google Maps. Discord – Discord is a VoIP and instant messaging social platform. Microsoft Teams – Microsoft Teams is a chat communication platform. Link to an external channel/contact page. Poptin popup – launch a popup from your Poptin.com account. Chaty works great with Elementor, Divi, Visual Composer, WPBakery, Beaver, SiteOrigin, Gutenberg, Oxygen, Zion, WooCommerce and more. Chaty common typos: Chatty & Chati. 🔒 Chaty is GDPR compliant All data is stored on your website. 🤗 Testimonials “Best Chat Tool I’ve Used I’ve had to go through several chat plugins, and all of them have been a bit complicated to setup, don’t work very well, or don’t have the functionality I’m looking for. Chaty has been the only tool I’ve found to get the job done. But my favorite feature aside from how well it works, is the back-end interface. I wish more apps would consider making the backend interface as well as Premio does theirs. Kudos!” Hamlet Arias, Lead2Starts A great plugin that does what is promises, beautifully This plugin is an elegant solution for enabling via Whatsapp, Messenger, SMS etc. Highly recommended and support is stellar! Work’s like a charm and worth the spend!” Ignatius Savis, BitValley

WPChat is a WordPress WhatsApp chat plugin for adding a professional live chat widget to your website. Connect with visitors on WhatsApp, Facebook Messenger, Telegram, and Instagram, all from one customizable chat widget that works with any WordPress theme. Whether you run an online store or a service business, WPChat makes it easy to add live chat to WordPress and start real conversations with your customers. No coding required. No monthly SaaS fees. A lightweight WordPress chat plugin that helps you turn visitors into paying customers. WPChat Pro This plugin is the lite version of WPChat Pro, which comes with unlimited live chat agents, chat funnels for automated lead qualification, a full analytics dashboard, AI-powered smart search, and complete brand customization. Click here to get WPChat Pro and unlock all premium live chat features! 💬 WordPress WhatsApp Chat Plugin for Customer Support Your customers are already on WhatsApp. With over 2 billion users worldwide, WhatsApp is the fastest way to connect with visitors and provide real-time customer support. WPChat brings WhatsApp chat directly to your WordPress site with a clean chat widget that matches your site’s design. Contact forms are slow. Customers fill one out and wait for an email that may come hours later. WPChat lets them tap a chat button and start a WhatsApp conversation instead. The chat continues on their phone even after they leave your site, so you never lose the conversation. Personal, fast, and on the messaging app they already use every day. ⚡ Add a Live Chat Widget to WordPress in Minutes Adding a WhatsApp chat widget to your WordPress site takes less than 5 minutes with WPChat. Our guided setup wizard walks you through everything step by step, no technical skills or coding required. Enter your WhatsApp number, pick one of three professionally designed chat widget themes, and choose where to show the live chat bubble on your site. That’s it. Your WordPress chat widget is live and ready to receive messages from visitors on WhatsApp, Messenger, Telegram, and Instagram. WPChat loads asynchronously and uses lightweight, optimized code so your chat widget never slows down your site. Built for performance with no bloated scripts or unnecessary dependencies. 🌐 Multi-Platform Live Chat: WhatsApp, Messenger, Telegram & Instagram Not every customer uses WhatsApp. Some prefer Facebook Messenger. Others like Telegram or Instagram. WPChat supports all four messaging platforms in a single chat widget, so every visitor can reach you on the app they already have on their phone. Set up a single agent profile with your name, photo, and links to all your messaging platforms. Visitors see your chat widget, choose their preferred messaging platform, and start a live chat conversation instantly. Managing customer support chat across WhatsApp, Messenger, Telegram, and Instagram has never been easier. Multi-platform chat support is completely free in the WPChat lite version. 🤖 AI-Powered Smart FAQs for Automated Customer Support Chat Stop answering the same questions over and over. WPChat includes a built-in FAQ system right inside your chat widget, providing instant answers to common customer questions 24 hours a day, 7 days a week. Add up to 10 searchable FAQs in the free version, and visitors can find answers with a smart search bar before starting a live chat. This cuts your support workload and gives customers faster answers. Upgrade to WPChat Pro for unlimited FAQs, AI-powered smart search, and multi-step chat funnels that qualify leads and guide visitors toward a purchase, all automatically. 🏢 WordPress Live Chat for Every Business & Industry WPChat works for any business that wants to add live chat and WhatsApp customer support to their WordPress site: E-Commerce & WooCommerce Chat – Answer product questions, reduce cart abandonment, and close more sales with real-time WhatsApp chat support on your store. Agencies & Freelancers – Let potential clients reach you instantly through your chat widget for faster lead qualification and live chat conversations. Restaurants & Local Businesses – Accept reservations and answer customer questions through WhatsApp chat on your website. SaaS & Tech Companies – Provide real-time customer support chat and onboarding assistance through your live chat widget. Healthcare & Wellness – Let patients and clients reach your office through WhatsApp chat for appointment inquiries and support. Education & Coaching – Connect with prospective students and clients through a professional live chat widget on your site. Real Estate – Engage property buyers and renters through live chat to answer listing questions and schedule viewings. Nonprofits & Communities – Make it easy for donors, volunteers, and members to connect with your team via WhatsApp chat. ✅ Free WordPress Live Chat Plugin Features The free version of WPChat is a complete multi-platform live chat solution for WordPress. Add a customizable chat widget to your site with WhatsApp chat, Facebook Messenger, Telegram, and Instagram support. Create a professional agent profile, add up to 10 smart FAQs, and choose from three beautiful chat widget themes. No coding required. WPChat is 100% mobile responsive, GDPR compliant, loads asynchronously for zero performance impact, and works with every WordPress theme. Add WhatsApp chat to WordPress for free in under 5 minutes. 🚀 Pro Live Chat Features: Chat Funnels, Analytics & Unlimited Agents WPChat Pro adds features for growing teams: Unlimited Live Chat Agents – Add your entire customer support team with individual profiles, photos, and availability schedules. WPChat Pro intelligently routes incoming chats to available agents for faster response times and balanced workloads. Chat Funnels – Create interactive, multi-step conversation flows that qualify leads, answer common questions, and guide visitors toward a purchase, all automatically, 24/7. Build chat funnels for e-commerce product recommendations, B2B lead qualification, onboarding, and more. Chat Analytics Dashboard – Track chat interactions, conversion rates, peak chat hours, agent performance, and chat funnel completion rates right inside WordPress. Make data-driven decisions to improve your customer support chat. AI-Powered Smart Search – Deliver more accurate FAQ results with AI that understands what your customers are really asking, providing better automated support chat around the clock. Full Brand Customization – Set custom colors, premium chat icons, personalized messages, and a custom bot avatar to make your chat widget perfectly match your brand identity. Advanced Chat Widget Targeting – Show your live chat widget on specific pages, categories, tags, or custom post types for targeted customer support chat exactly where your visitors need it. Full WPChat Feature List WhatsApp chat widget – Add a WhatsApp chat button to any WordPress site and let visitors start a WhatsApp conversation in one tap. Facebook Messenger chat – Let visitors start a Messenger conversation directly from your live chat widget. Telegram chat support – Connect with customers on Telegram directly from your WordPress chat widget. Instagram chat messaging – Add Instagram messaging to your WordPress live chat widget for social customer support. Multi-platform chat widget – Support WhatsApp, Messenger, Telegram, and Instagram chat from one widget. Guided setup wizard – Launch your live chat widget in under 5 minutes with no coding required. Smart FAQ system – Add searchable FAQs inside your chat widget for instant automated customer support. AI-powered smart search – Deliver accurate FAQ results with AI-powered search in your WPChat Pro chat widget. Chat widget themes – Choose from 3 professionally designed live chat widget themes. Custom brand colors – Match your chat widget to your brand identity with custom colors in WPChat Pro. Premium chat icons – Select from premium chat bubble icons to fit your site’s style. Custom bot avatar – Upload your own avatar and give your chat assistant a unique name and personality. Agent profiles – Create professional live chat agent profiles with name, photo, and messaging platform links. Unlimited chat agents – Add your full customer support team with unlimited agent profiles in WPChat Pro. Agent scheduling – Set online and offline hours for each live chat agent so visitors always reach someone available. Intelligent chat routing – Distribute incoming chat conversations across available agents automatically. Chat funnels – Build multi-step chat conversation flows to qualify leads and guide visitors to purchase. Chat analytics dashboard – Track chat interactions, conversion rates, and agent performance in your WordPress dashboard. Chat conversion tracking – Measure how your live chat widget drives sales and customer engagement. Peak hours analysis – See your busiest live chat times to schedule agents effectively. Page-level chat targeting – Control exactly where your chat widget appears on your WordPress site. Mobile responsive chat widget – Perfect live chat experience on any device, whether mobile or desktop. Async chat widget loading – Zero performance impact with lightweight, asynchronously loaded chat widget code. RTL chat support – Full right-to-left language support for international customer chat. GDPR compliant live chat – 100% GDPR compliant chat widget with no personal data collection. Remove WPChat branding – Remove WPChat branding from your live chat widget with WPChat Pro. 🧡 Built by Smash Balloon WPChat is built by the team behind Smash Balloon, trusted by over 1.6 million WordPress users for reliable, high-performance plugins. WPChat gets the same attention to performance and code quality. With over 10 years of WordPress plugin development experience and a 4.9-star average rating, the Smash Balloon team builds chat plugins and social media plugins that just work. Fast, reliable, and designed to grow with your business. Better Than Intercom, Drift, Zendesk & Other SaaS Live Chat Tools If you’ve been looking for a live chat solution for your WordPress site, you’ve probably seen Intercom, Drift, Zendesk Chat, Tidio, LiveChat, Tawk.to, Crisp, JivoChat, Freshchat, HelpCrunch, Olark, Chatwoot, and Kommunicate. They’re popular live chat tools, but they come with a catch. Most SaaS live chat platforms charge monthly fees that grow as your business grows – $50, $100, even $500 per month for chat features you may not need. They store your customer data on their servers. They add heavy chat scripts that slow down your WordPress site. And you’re locked into their platform with no way out. WPChat is different. It’s a WordPress-native chat plugin that lives right in your dashboard. You own your data. You pay once per year, not per agent per month. Chat conversations happen through WhatsApp, Messenger, Telegram, and Instagram (apps your customers already use), so there’s no complex hosted live chat infrastructure to manage. WPChat gives you a professional chat widget, AI-powered FAQs, chat funnels, chat analytics, and multi-agent customer support. All for a fraction of what SaaS live chat tools charge. Branding Guidelines WPChat is a product of Smash Balloon LLC. When writing about our WordPress live chat plugin, please use the correct branding: WPChat (correct) WP Chat (incorrect) wpchat (incorrect) Wp Chat (incorrect) WP-Chat (incorrect) WordPress Live Chat Plugin Resources WPChat Website WPChat Documentation WPChat Pro Live Chat Features WPChat Pro Pricing What’s Next If you like our WordPress WhatsApp chat plugin, then consider checking out our other projects: Smash Balloon Social Media Plugins – The world’s leading social media feed plugins for WordPress, including Instagram Feed Pro, Facebook Feed Pro, YouTube Feed Pro, Twitter Feed Pro, TikTok Feeds Pro, and Reviews Feed Pro. Other Awesome Motive Products – WPForms, AIOSEO, MonsterInsights, OptinMonster, SeedProd, WP Mail SMTP, WPCode, Duplicator, WP Simple Pay, PushEngage, RafflePress, TrustPulse, SearchWP, AffiliateWP, Easy Digital Downloads, and WPCharitable. Visit WPBeginner to learn from our WordPress Tutorials and about the best WordPress plugins. Privacy Policy Data Collection WPChat does not collect any personal data for a purpose other than carrying out the chatting with the site’s visitors. External Connections This plugin connects to three external sites: wpchat.com: Used for performing seamless upgrades from Free version to the Pro plugin. api.wpchat.com: Used for AI enabled features like smart search. license.wpchat.com: Used for license related requests, like license activation, deactivation and checks. Data Usage All data associated with WPChat is used solely for the functionality to chat with website visitors. No personal data is collected, stored, or shared beyond this purpose. Privacy Policy: https://wpchat.com/privacy-policy Terms of Service: https://wpchat.com/terms-and-conditions