Floating Chat Widget vs Smartarget – Chat Buttons & Engagement Apps

A chat button to communicate with your customers. Chat with your website visitors via their favorite channels like WhatsApp chat, Facebook Messenger, and more. Support | Demo | WhatsApp Button Features Recommended Plugins | Upgrade to Pro ⭐ Get WhatsApp, Facebook Messenger & 20+ chat channels Chat with your visitors on their favorite channels like Facebook Messenger, WhatsApp, WhatsApp Business, Viber, Slack, Telegram, Instagram Direct Messenger, TikTok, Line Messenger, and more chat channels Better customer support using chat buttons 💬 WhatsApp & 20+ chat buttons Connect on WhatsApp or WhatsApp Business by entering your WhatsApp number. Including WhatsApp features like a WhatsApp popup that emulates a WhatsApp chat window, WhatsApp Merge tags, WhatsApp agents & many other features that’ll help you chat on WhatsApp. 📞 Click to chat & call now phone button Chaty is the perfect chat plugin to display a call widget, WhatsApp button, email button, SMS button, TikTok, Instagram Direct Messenger, Google Maps button, Vkontakte button, Line.me messenger button, Viber button, and other chat widgets. Using Chaty your website visitors can chat with you after they leave your website. Want to use our robust Pro version? Check the Chaty Pro Plans. 💪 What can you do with Chaty Chaty VS live chat – using live chat alternatives, your visitors must stay on your website & wait for your response. When you let your visitors chat with you using chat apps like Facebook Messenger, WhatsApp, Viber, Telegram, etc, you give them the freedom to chat with you wherever they go. If you still interested in using live chat plugin, you can integrate Chatway live chat with your Chaty chat widget. Show your visitors the chat channels you’re available on & let them choose the chat app they prefer. WhatsApp Business – chat with your visitors on WhatsApp Business. Help your visitors navigate to your physical address with Google Maps or Waze. Click to call – show a phone call icon & let your visitors click to call you. Show different chat channels on different pages – show separate widgets for different products on your website, show different buttons based on URL for WPML or multi-language sites, display different channels for your landing pages, and more (Pro feature). Available days & hours (Pro feature). Launch your favorite live chat app – use JavaScript to launch live chat apps like Chatway, Tawk.to, Tidio, Chatra, Formilla, Zoho, Zendesk, LiveChat, Crisp, Intercom, JivoChat, Olark & more. 👩‍💻 Looking for a Live Chat & AI Chatbot plugin? If you’re not looking for WhatsApp, Facebook Messenger, and other chat buttons, and prefer to use a live chat & AI chatbot solution for your website, Chatway Live Chat is the perfect solution for you. Implementing Chatway, a WordPress live chat solution, enhances your customer engagement. Chatway also includes an AI chatbot that can automatically answer common questions, assist visitors instantly, and reduce your support workload. It helps you stay available 24/7, improve response times, and deliver better customer support even when your team is offline. Chatway integrates seamlessly with Chaty, allowing you to customize the live chat icon. You can include it as part of the Chaty chat icons, overlay it on the main Chaty icon, or position it anywhere you prefer on your site. Try Chatway Now 🔗 ▶️ Chaty Demo A demo of Chaty is available at Premio’s demo site. Besides the chat buttons that appear on the demo site, use any other chat icons & also add your own custom chat buttons. The agents feature for WhatsApp (it can be used for any other chat channel) is also available on this demo page. 🚀 Choose from 25 different channels WhatsApp chat & WhatsApp business Facebook Messenger Contact Us Form Email SMS text Instagram page Instagram Direct Messenger TikTok (Tik Tok) Snapchat Launch a Poptin pop up X.com (Twitter) LinkedIn Slack Vkontakte (ВКонтакте) Phone (click to call) Telegram Line WeChat Viber Waze YouTube Google Maps Discord Microsoft Teams Link to an external channel/contact page (New feature: add custom chat buttons and link to any URL you desire) 🆓 What do you get in the Free plan? Unlimited click to chat channels like WhatsApp, Facebook Messenger, Telegram, Viber, phone click to call, SMS, and more Chat widget position Call to action message for the chat widget Display triggers Attention effects Pending messages icon Customize all chat icons WhatsApp chat pop up – show a WhatsApp chat pop up so visitors can start a WhatsApp conversation on your website. After they click on the send button, they’ll be redirected to WhatsApp to continue the chat there (click here to see it in action) Contact Us Form – add a contact form as one of your Chaty channels. Your visitors can submit their details using the contact us form (click here to see it in action) Chat buttons in vertical mode or horizontal mode Change widget size Beautiful chat button designs Show the widget on mobile & desktop or both Different channels for mobile & desktop Change chat icons’ order Change the font of your chat widget Custom chat buttons can be opened in a new tab Launch the Chaty chat button using JavaScript Use same chat channels more than once. For example, create two WhatsApp buttons Third custom chat button, link to any page or JavaScript code Select your country and add your local WhatsApp number Select between the WhatsApp WAME (wa.me) link or WhatsApp desktop link in the WhatsApp settings 🔥 What do you get in the Pro plan? Unlock the Pro features for only $59 per year Get all the features of the free plan, plus: Unlimited chat icons (25 different click to chat buttons and other icons) Chat view: Personalized chat pop ups using merge tags like page title, URL, and WooCommerce tags like product name & more Chat Agents – Add multiple variations (agents) in a single channel to easily delegate customer queries and make it easy for visitors to talk with right person. For instance, add two agents under your WhatsApp chat widget (or any other channel), which leads visitors to your sales and support team. Check out the agents feature for WhatsApp (but can be used for any chat channel) on our demo page 🚀 Customize the chat button Change the position of the chat button Custom design for your chat widget Show or hide the chat widget using targeting rules Create more than one chat widget and show it on specific pages and categories of your website based on page targeting rules. For example, WhatsApp chat, and a click to call icon for one category, and Facebook Messenger, Telegram, and Line button for another category. The main use cases for the multi chat widget are: Separate widget design for mobile and desktop Change widget language for WPML and multi-language websites Different chat widgets for different products and categories Different chats buttons based on purpose (support, sales, etc) Traffic source targeting – show the chat channels only to visitors who come from traffic sources Widget Analytics – data about your chat channels Font Awesome support Create a pre-set WhatsApp chat message and pre-set email subject line Title and URL tags for the WhatsApp pre-set message Google Analytics support Available days and hours Country targeting Custom CSS Duplicate your Chaty widget Contact form leads to email Google reCAPTCHA Date scheduling Contact form integration with email marketing platforms like Mailchimp & Klaviyo Blur the screen when Chaty chat icons are in open state Change the page’s title to grab attention to the chat buttons Upgrade to Chaty Pro to get all Pro features 🙂 🗬 WhatsApp Chat Pop Up Use WhatsApp as a regular chat button or add a WhatsApp pop up and let your visitors start the conversation on your website. Easily integrate with WhatsApp Business or your regular WhatsApp account. Once the visitors click on the send button, they’ll be redirected to WhatsApp to continue the conversation there. Check out the WhatsApp pop up in action in the video below 🎥 🗣️ Chat View: Personalized Chat Pop Ups and WooCommerce Integration for Dynamic Pop Ups In the Pro version, the chat view feature provides engaging pop up design. The chat view allows for the use of merge tags, such as the page title, URL, and WooCommerce properties like product name, in the pop up text, creating dynamic and personalized pop ups that change depending on the page or product being viewed. Create a pop up that displays the page title and product name for a product page, or a pop up that displays the page title and URL for a blog post. This allows for a tailored chat experience, improving the user experience and increasing engagement on the site. 🧑‍💼 Chat Agents for WhatsApp, Facebook Messenger, and 20+ other chat channels If you’re using the Pro plan, add multiple agents in a single chat channel to easily delegate customer/sales/marketing/etc and make it easy for visitors to instantly reach out to the right person. For instance, add two agents under your WhatsApp widget (or any other channel of your choice like Facebook Messenger, Viber, Line, and more), which leads visitors to your respective sales and support team. Check out the agents feature for WhatsApp (keep in mind it can be used for any other chat channel) on our demo page 🚀 📧 Contact Us Form Add a contact form as a channel, this way your visitors can contact you using your contact us form. Integrate the form with Mailchimp & Klaviyo. 🛒 WooCommerce Integration: Personalized Chat Pop Ups, Custom Product Page Pop Ups, and Targeting Options In the Pro version, Chaty has many WooCommerce integrations, including dynamic chat pop ups that can be personalized to specific pages or products using merge tags such as the page title, URL, and WooCommerce properties like product name, price, and description. The chat view also offers integration with WooCommerce, allowing for custom pop ups on product pages and access to WooCommerce features. ℹ️ How does each channel work? WhatsApp chat – add your phone number and once the visitors click on the WhatsApp chat button, WhatsApp chat interface will be launched. On desktop it will launch the desktop WhatsApp web interface, and on mobile it will launch the WhatsApp app conversation window. WhatsApp business is supported too. Some users spell WhatsApp as Whats App, Whatsap, Whatspp, and watsapp but they refer to WhatsApp. Facebook Messenger – add the link to your Facebook business page, and once the visitors click on the Facebook Messenger button, a chat window will appear and they will be able to send you a message. Contact Us Form – let your visitors contact your using a contact us form. Email – add your business email, and once the visitors click on the email button, their email app like Gmail or Outlook will open. SMS text – add your phone number, and let your visitors send you a direct SMS text via their mobile devices. Instagram button – add your Instagram username so your visitors to chat with you using Instagram direct follow you Instagram Direct Messenger – a chat button to send an Instagram DM TikTok (Tik Tok) button – add your TikTok handle and let your visitors find your TikTok page. X.com (Twitter) button – add your X.com (Twitter) handle and let your visitors chat with your using X.com Twitter messages Snapchat – add your Snapchat username and let your visitors find you easily on Snapchat. Vkontakte (ВКонтакте) – add your Vkontakte (ВКонтакте) username and let your visitors contact you directly through the app. LinkedIn icon – link to your LinkedIn profile so your visitors can connect with you and send you direct messages. Phone (click to call) – add your phone number and let your visitors call you with a click of a button. Telegram – add your Telegram username and let your visitors contact you directly via Telegram app. Line.me – add your Line URL and let your visitors contact you easily via Line app. WeChat – add your WeChat User ID and let your visitors search for you easily with the WeChat app. In the Pro plan, upload a QR code. Slack – add your Slack workspace and give your visitors the option to find your Slack workspace and chat with you. Viber – is a cross-platform instant messaging app. Waze – is a GPS navigation app. YouTube – showcase YouTube videos. Google Maps – add your business location link as it is shown on Google Maps. Discord – Discord is a VoIP and instant messaging social platform. Microsoft Teams – Microsoft Teams is a chat communication platform. Link to an external channel/contact page. Poptin popup – launch a popup from your Poptin.com account. Chaty works great with Elementor, Divi, Visual Composer, WPBakery, Beaver, SiteOrigin, Gutenberg, Oxygen, Zion, WooCommerce and more. Chaty common typos: Chatty & Chati. 🔒 Chaty is GDPR compliant All data is stored on your website. 🤗 Testimonials “Best Chat Tool I’ve Used I’ve had to go through several chat plugins, and all of them have been a bit complicated to setup, don’t work very well, or don’t have the functionality I’m looking for. Chaty has been the only tool I’ve found to get the job done. But my favorite feature aside from how well it works, is the back-end interface. I wish more apps would consider making the backend interface as well as Premio does theirs. Kudos!” Hamlet Arias, Lead2Starts A great plugin that does what is promises, beautifully This plugin is an elegant solution for enabling via Whatsapp, Messenger, SMS etc. Highly recommended and support is stellar! Work’s like a charm and worth the spend!” Ignatius Savis, BitValley

WhatsApp Chat, Telegram, Messenger, TikTok, Line, Viber, Instagram, Click to call, Popup and 30 more apps to boost sales and user engagement Improve User Engagement With Smartarget. Make it easy for your site visitors to contact you through their mobile phones with click-to-call, WhatsApp Message, Telegram Chat, Viber, TikTok, WeChat, Weibo, Line, Skype, Facebook Messenger or Email from anywhere on your website. Smartarget.online Integration allows you to communicate with your customers easily with chat, email, phone and more. It is designed specifically for the WordPress community. With the help of Smartarget you can also promote your sales, special discounts and special offers. Use our communication features and allow your users to contact you easily by WhatsApp, Email, Phone and more. Main Features Allow customers to contact you using WhatsApp, Facebook Messenger, Line Messenger, Viber, Telegram, WeChat, Weibo, Email and more. Get more TikTok / Instagram / Facebook / Snapchat / X Twitter subscribers. FAQ – Provide answers and increase user`s trust in your website. Promote special offers with corner ribbon. Add click to call button on your site. Show users a special offer before they leave your website with Exit Popup. Message Bar – Display a message bar on your page (for example cookie banner). And many more apps Smartarget – Contact Us Pro Features: Pro version overcomes your limitations with lite version of Smartarget – Contact Us Pro Features. Smartarget – Contact Us PRO – Unlimited Clicks – Unlimited Apps – Apps visibility on all pages – Additional features per app BUY Smartarget.online Integration Pro Features : Buy Now What You Should Know About Our WhatsApp features? 📱Customer support using WhatsApp There is a huge advantage in providing customer support via WhatsApp compared to regular chat. While in chat the customer might leave the website before you reply, with WhatsApp you can be sure that the customer will always get your messages directly to their WhatsApp on a mobile device or computer. Sometimes you might need several hours to get back to customers. With a regular chat plugin you will end up sending the customer an email which is a completely different type of communication. Using WhatsApp is simply the most efficient way to increase your chance to convert users to paid customers. 💼How does WhatsApp by Smartarget work? On Mobile – When a user clicks on the WhatsApp button, the official WhatsApp app will open right away and the user can start talking with you. On Desktop – When a user clicks on the WhatsApp button, the official WhatsApp website will open. If the user has the WhatsApp software installed on their computer, it will open it. Otherwise WhatsApp will offer the user to install the software or to use the WhatsApp Web interface. 🔧What features are available with our Whatsapp chat plugin? On every page on your website you will have the WhatsApp icon. We offer multiple templates that include different WhatsApp icons and shapes, positions and more. Here are some of the features that we offer in our Whatsapp chat plugin: Show one or multiple Whatsapp agents. In case you have multiple contacts like Technical Support, Billing etc, you can allow your customers to choose which Whatsapp contact is the most relevant. Whatsapp Contact Us can include up to 5 different WhatsApp numbers. Call to action – You can set a call to action with your Whatsapp button, or hide it if you prefer. Choose the right position on computer and mobile devices – It’s clear that your website might not look the same on all types of devices, but with our Whatsapp chat for WordPress, you can choose the position for desktop devices and mobile devices. You can also choose to hide the Whatsapp chat button on one of the device types. Wave animation – Enable wave animation for the WhatsApp button. Shake animation – Enable shake animation for the Whatsapp icon. Avatars – Set avatars for each WhatsApp agent to represent them to the customers. It’s not mandatory to use it, but it can make your customers feel more comfortable to contact you via WhatsApp. Whatsappp Business – The added value of using Whatsapp for customer support Using WA Business as part of your Whatsapp chat support can help you manage your business more easily. Whatsapp Business offers many features that make support faster and clearer. For example you can have predefined quick messages, automatic messages and working hours so customers who wrote to you over the chat will be able to see if they can expect to get an answer now or later. Live Demo of WhatsApp chat plugin for WordPress Our plugin is the only one you need, but just to give you more confidence, you can simply check our demo page to see exactly how the Whatsapp chat will look on your WordPress website. Check our Demo page here 🕵️‍♀️Privacy Matters! We’re GDPR friendly Smartarget is completely compliant with GDPR and more. We don’t collect any user data from your website, nor do we have access to your WhatsApp chats. Anything that you are communicating with your customers via WhatsApp chat is not accessible to us. We know that some solutions that exist in the market use customers’ data, like yours, for advertisement, but it is very important to clarify that we really care about your privacy and it will always be like that. 📊Reports – WhatsApp plugin interaction Smartarget plugin gives you more than just WhatsApp chat for your WordPress website. It also gives you reports on how many clicks were on the WhatsApp chat button, the most engaged pages with Whatsapp and the platform type (mobile/desktop). This data is completely anonymous! 💼 How The Viber Plugin Works? Mobile – When a customer clicks on the Viber icon, it will open the Viber app which is installed on the customer device. Desktop – When it comes to Viber on desktop, there are multiple options: Customer can click to open Viber software in case it is installed QR code – Customer can scan with a mobile phone the QR code to open Viber on the device Copy your Viber number so it can be added to the Viber directory Telegram – Provide support or promote your Telegram Group Let’s make it easier for your customers to contact you with Telegram Contact Us. Most of your prospective customers are already using Telegram. It’s time to give them the option to contact you in a way that feels familiar, trustworthy and fun. When someone has a question about your business, chances are they’re just going to leave your site altogether rather than searching for a support email. With so many options out there, people are too busy to spend time looking for answers. But when you give them the option to easily contact you via Telegram chat right from your website, this feels like a quicker, more familiar way to get in touch. You can get back to them just a few hours later and they will get your reply directly to their mobile device. No more replies getting lost in an inbox with hundreds of emails. 👥 Telegram Groups – Grow your group easily If you have a Telegram group and you would like to invite your customers to join your group, you can do it by using our Telegram Contact Us app so when a user clicks on the Telegram icon it will open the Telegram app on their computer or mobile device where they can join your community. ⭐ The benefit of using Telegram Using a well known platform like Telegram for customer support provides more trust and confidence for your customers to contact you. Telegram is well known for features like deleting messages, sharing different types of media and more. You want to make sure that you give your customers the best solution that suits them. The same goes for Telegram Groups which offer amazing features and options to manage your group that customers are already familiar with, like polls, sticky messages, different rules and more. 👤 Facebook Messenger – Contact Us, Build better relationships with customers and sell more Let’s make it easier for your customers to contact you with Facebook Messenger – Contact Us. Most of your prospective customers are already using Facebook Messenger. It’s time to give them the option to chat with you in a way that feels familiar, trustworthy and fun. When someone has a question about your business, chances are they’re just going to leave your site altogether rather than searching for a support email. With so many options out there, people are too busy to spend time looking for answers. But when you give them the option to easily contact you via Facebook Messenger right from your website, this feels like a quicker, more familiar way to get in touch. You can get back to them just a few hours later and they will get your reply directly to their mobile device, directly in Facebook Messenger app. No more replies getting lost in an inbox with hundreds of emails. Choose if you want to have just one Facebook Messenger person that can be contacted or multiple team members – it’s possible to add every one of your teammates. In addition, you can select different types of designs for the contact button itself, including animations, location on the screen, general style and more. Desktop: If customers have Facebook Messenger installed on their desktop, it will open the app. If they don’t have it installed, it will open in Messenger Web. Mobile: Facebook Messenger app will be opened right away. FB Messenger – The power which comes with a single button click We live in an online time, that’s why we all have a business website. It comes with added values, especially when using FB Messenger because in a single click of a button the customers can have a voice or video chat with you. Customers sometimes want to have the opportunity to chat with you or, for example, if you have a physical store you can use the video call to show them items you sell. Small TIP from us: While chatting with customers on Facebook Messenger, use icons and gifs. It makes your customers like you more 🙂 Why you should not use Instant messaging over Chat on your website Always available – When customers contact you via instant messaging chat you can always get back to them and be sure that they will get your reply. This is not the case with regular chat plugins because if you didn’t answer a customer almost right away – you lost a customer. Better personalization – For instant messaging chats, your customers must have an online profile which can already tell you their name. It’s a nice advantage over chat because you can approach them personally. If you provide services to countries around the world, you can already know the customers’ country when they contact you via Whatsapp chat, Viber, Facebook Messenger, Telegram, Line, Skype and more. No signup, No blockers – Chat plugins ask your customer for their email and name because they know that you’re not always available so the chat apps want to allow you to get back to your customers. But very often the customers don’t want to leave their email address and name, they just want to chat with you and ask their questions. The outcome is that they don’t leave their email and leave your website. With instant messaging they don’t need to leave any information, they simply click on the relevant instant messaging platform they prefer and start chatting with you. That simple. Design your chat button to fit your website style Smartarget offers different types of chat buttons: Whatsapp chat button, WeChat button, Telegram button, click to call button, Facebook Messenger button, Viber chat button and many more. All our buttons are fully customizable so you can fit the button color and style to your website branding. The button can be located in different positions on your website. For example you can locate it on computer screens in one position and the button on mobile can be located in another position. It’s clear that computer and mobile screens are not the same, that’s why we allow you to have different chat button positions on different platforms. In addition to choosing the button position, you can also choose the shape. Our chat plugin allows you to have a rounded circle chat button or rectangle button with rounded corners. You can also choose if your chat button will include call to action text or not. 👨‍💻 Smartarget offers 3 Types of Popup apps Smartarget offers different types of Popups, they’re super simple to configure and you don’t need any technical knowledge for it. Popup – Keep It Simple Stupid Our first type of Popup will simply be shown when a user enters your website and it will pop on any page. You can choose the pop-up title, the pop-up description and there is also an option to include a button so the popup can actually drive more traffic to a specific page on your website or to an external place, like Facebook group, Telegram Group, Whatsapp group, another website you own etc. You can configure the Popup colors and use an image if you want, but it’s not mandatory. Popup by Smartarget is quite flexible, so you can choose where to position the image compared to the text. Popup by Smartarget works both on computer and mobile devices. Exit Popup – Reduce Customers Churn You spend a lot of time and money to bring customers to your website. With Exit Popup you can keep users on the website for longer and increase the chance that they will become paying customers. Exit Popup recognizes when a customer is about to close the tab on their browser, when the mouse cursor is moving to the top area of the screen. This may mean that your potential customers didn’t find what they want. That doesn’t have to be the case when you have a chance to show a popup message with a special discount or valuable information that might cause them to stay on your website. It takes only a few minutes to create the popup you want. Exit Popup works on desktop devices only because it recognizes mouse cursor movements which don’t exist in mobile devices. If you would like to have a popup for both desktop and mobile devices, we suggest using our regular Popup app. Popup Forms – Grow your mailing list with Popup Forms Collect email leads and grow your mailing list.