Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons vs TruVISIBILITY All-In-One Marketing Suite

Live chat with your WordPress website visitors. Provide customer support using the Chatway AI chatbot and live chat app, FAQ, helpdesk, chat buttons including WhatsApp, Facebook Messenger, Instagram & more with a click to chat interface. The AI support agent chatbot picks up support tickets automatically, so human agents can focus on more complex issues. Chatway live chat is an AI chatbot & helpdesk live chat app for communicating better & providing live chat customer support. Customers can start a chat using the live chat button, while the AI chatbot answers questions, automates customer support, and lets your team step in when needed. ✨ Chatway AI Chatbot with full human control Chatway AI Chatbot helps businesses automate customer support, answer common questions, and assist website visitors 24/7. The AI chatbot learns learns from your data sources and website content, and can access WordPress and WooCommerce data such as pages, posts, products, orders, and cart information. It can reduce repetitive support work, improve response times, and help your team handle more conversations with full human control. Your team monitors AI support agent chatbot conversations, step in whenever needed, manage how the AI chatbot responds and ensure high customer support quality. The AI chatbot will also help with live chat sales questions instantly. 👩‍💻 Why do you need Helpdesk Live Chat for your website? Real-Time Customer Support: Live chat enables instant assistance. Live chat facilitates quick issue resolution AI Chatbot Support: Add an AI chatbot to your website to answer common questions instantly, assist visitors 24/7, and reduce repetitive support requests. The AI chatbot learns from the data sources & website content, helping deliver relevant answers while your human agents monitor AI support agent chatbot conversations, step in anytime, and manage how the AI chatbot is used Lead Generation: Utilize helpdesk live chat, FAQ, chat buttons (WhatsApp, Facebook Messenger, Instagram & more). Initiate conversations & answer inquiries converting interest into leads through live chat Customer Feedback and Surveys: Embed helpdesk live chat pop up to gather feedback. Engage in real-time conversations & collect insights using live chat surveys Sales Support: Boost WooCommerce sales by integrating live chat & FAQ for personalized customer assistance. Offer real-time customer support, enhancing the overall shopping experience Technical Customer Support: Provide live chat support & FAQ for technical queries Visitor Engagement and Retention: Implement helpdesk live chat & FAQ to engage website visitors Live Visitors: See who’s currently visiting your website and live chat with them 🎉 Chatway Live Chat is a powerful live chat WordPress plugin Chatway live chat is a powerful AI chatbot & helpdesk live chat popup plugin. With Chatway live chat, easily integrate AI chatbot, live chat pop up, FAQ functionality & chat buttons like WhatsApp, Instagram, and more into your website. Chatway live chat is live chat plugin that offers real-time visitor sales & customer support. 💬 What You Get With Chatway Live Chat Engage your website visitors and customers over live chat pop ups & provide customer support Add an AI chatbot to automate support: Use an AI chatbot to answer common questions instantly, assist visitors 24/7, reduce repetitive customer support work, and provide faster replies. The AI chatbot can learn from the data sources & website content, while your team stays in control and monitors AI support agent chatbot chats, step in anytime, and manage how the AI chatbot is used Create a public Help Center and knowledge base, add FAQs to your chat widget, and add customer support live chat to your Help Center so visitors can find answers or contact your team Create separate live chat widget design for different websites and chat channels, or brands in one place with separate inboxes and widgets Content and file sharing within chat for improved helpdesk live chat customer support Allow you to monitor chats with support agents See which visitors currently visit your website and initiate live chat with them Add chat pop up buttons like WhatsApp, Instagram, Facebook Messenger, SMS, Telegram, Phone, Line, Email, TikTok, WeChat, Discord, Google Maps, Waze, and custom links Pending messages icon for incoming live chat messages when the Chatway live chat plugin isn’t launched Offer proactive live chat customer assistance Start live chat conversations with customers Assign human agents & AI agents Personalize your customer’s experience based on their chat history Add tags and custom data to conversations. This feature enables segmentation & personalized customer support for an optimized live chat experience Chat web app, Android & iOS mobile apps to manage live chat support on the go 🪄 Use Chatway Live Chat directly from your WordPress admin panel or as a standalone app Live chat with website visitors directly from the Chatway panel, use the AI chatbot to answer common questions automatically, or use Chatway inside your WordPress admin panel & provide customer support live chat. When logged-in visitors start a chat with you, their name, email, and profile picture are automatically synced with Chatway live chat, while the AI chatbot can use the available data sources & website content. 👋 Chatway Live Chat & Helpdesk account A free Chatway live chat account will be created for you, the live chat popup script will be added to your website, and a click to chat popup widget will appear on your website. If you logout/remove the plugin, the chat widget will be removed. Use Chatway live chat to support customers manually with human agents, or add an AI support agent chatbot to automatically handle tickets. Stay on the free plan for basic live chat features, or upgrade to the paid plans to unlock unlimited chat history, automation, integrations, multi-seat access, and other premium features. Check out Chatway’s Live Chat pricing ⭐ ❓ Add FAQ to reduce customer support chat tickets Our WordPress live chat plugin includes FAQ to reduce customer support tickets. With the FAQ feature, users can access answers within the live chat popup, addressing common questions without needing support. This customizable FAQ tool helps reduce ticket volume and improve customer satisfaction. By providing relevant information directly in the live chat popup, users resolve their issues faster, making support more efficient 📱 Live Chat Anywhere Using Our Native Mobile Apps for iOS & Android Besides our web live chat app, the Chatway iOS and Android apps allow users to engage with website visitors. This mobile application offers real-time communication, enabling timely responses. Download the app now to stay connected and chat with visitors wherever you are. Download Chatway for iOS 🔗 Download Chatway for Android 🔗 🛒 Deep WooCommerce integration: Access to WooCommerce Visitors’ Cart & Orders data and WooCommerce Store Data Chatway live chat gives you access to visitor and store data directly inside the chat pop up window. Visitors can track their orders, view order details, and access their cart directly from the chat widget. Instantly view order history, including purchased items and total order value, without asking for order numbers or switching tabs. See what’s in their cart, including total items and value, guide customers to checkout, recommend products & recover abandoned carts. Share clickable product links, suggest categories, and send active coupon codes, all within the chat popup. 🚀 Add chat buttons like WhatsApp, Messenger & more With Chatway Live Chat, add chat buttons for WhatsApp, SMS, Instagram DM, Facebook Messenger, Telegram, Line, click-to-call, Email, TikTok, WeChat, Discord, Google Maps, Waze, and even create your own custom chat buttons. For example, add a WhatsApp chat button so users can chat with you through WhatsApp or their favorite chat channel. 💾 Canned responses saved replies for commonly asked questions Enhance your customer support with canned responses saved replies to common queries. This feature allows customer support chat agents to select and send standard responses. Save time with the canned responses feature. 👩‍💻 Invite your team as agents to Chatway live chat Chatway live chat offers the option to invite teammates as agents or admins, facilitating collaborative customer live chat support. By adding agents, businesses can distribute workloads and ensure seamless customer service. Invite your team to work together effectively and provide excellent live chat customer support to website visitors using Chatway live chat. 🎨 Customize your live chat widget Create a customized live chat widget. Adjust colors, branding, and greetings to seamlessly integrate live chat, ensuring it looks perfect on your website. This personalized touch not only enhances visual appeal but also ensures a cohesive user experience, making live chat an integral and integrated part of your online presence. ✍️ Translate your live chat widget to other languages Translate the live chat widget into multiple languages. Let visitors interact in their preferred language with your click to chat widget. With a multilingual live chat, break down language barriers, providing a more user-friendly platform. Live chat becomes a versatile tool, ensuring that audiences can engage effortlessly, for a better customer support experience. If you use the AI chatbot, it automatically answers in any language, helping you deliver support to a global audience. 🧑‍🦱 View who’s currently visiting your website Using Chatway live chat see who’s currently visiting your website, engage a live chat session & provide customer support instantly. 💻 WhatsApp Business, Facebook Messenger & Instagram native integrations Connect your WhatsApp Business (connect existing WhatsApp numbers or new WhatsApp numbers), Facebook Messenger Business page & Instagram for Business to Chatway and receive any message sent through WhatsApp Business, Facebook Messenger live chat & Instagram DMs directly to Chatway live chat. Respond through Chatway live chat and manage all your WhatsApp Business, Facebook Messenger & Instagram DMs conversations in Chatway, streamlining your customer interactions and providing unified live chat. 📧 Email integration Set up a Chatway email address and receive emails to Chatway. Forward emails from your existing email address to Chatway live chat and create live chat tickets incoming emails. Simplify your communication, allowing you to conveniently respond to incoming emails from within Chatway live chat. 👾 Chatway API & Webhooks Developers can use the Chatway API & Webhooks to connect Chatway live chat, AI chatbot, contacts, conversations, and customer support workflows with their own apps, websites, CRMs, and internal tools. Use the API to build custom live chat integrations, sync chatbot and customer data, automate support processes, and extend Chatway for your business needs. Explore Chatway API docs 🔗 🙈 Mailchimp integration with live chat contacts Connect Chatway to MailChimp and sync your live chat contacts to your MailChimp audience. Send live chat contacts to MailChimp with options like double opt in and tags, so all your live chat contacts are synced. 🤖 Smart automations & workflows Create rule-based workflows that automatically respond to visitor actions and chat events. Send replies, route conversations to the right agents, assign chats, add internal notes, update contact details, and trigger follow-ups. Automations help you reduce repetitive work. 🔏 Live Chat Private Notes Write notes and tag other teammates. Enhance team communication, allowing live chat real-time coordination and ensuring a more informed live chat customer support process. 📂 File sharing through live chat Collaborate through live chat file-sharing between agents and website visitors. This functionality enhances communication, ensuring swift live chat issue resolution and providing a seamless experience for both agents & visitors. 💪 Other powerful live chat features Unlimited live chat conversations – chat with your visitors Unlimited websites – install Chatway live chat on all of your websites. Install Chatway live chat on any platform Post-chat automated surveys – send automated surveys to site visitors after their chat ends with a support team member to gather instant feedback Email and push notifications – get email and push notifications for new live chat messages. Your visitors will also be notified via email Collect visitors’ details – show a contact form before/after visitors send a message & collect email, name, phone, address or any custom field Email or download chat transcripts – download or email live chat transcripts to yourself or to your website’s visitors Quick actions – reply to specific messages sent by your visitors, delete or edit message (not available for visitors), and perform other actions while chatting with your visitors Widget and agent availability – set visibility hours for your live chat widget and working hours for your agents Advanced targeting options – show or hide the live chat widget on specific pages or based on the country of the visitor Live chat analytics – helpdesk agents’ activities and live chat conversations insights 🔗 Chatway Live Chat Demo Check out the Chatway live chat widget in action. Its intuitive live chat interface ensures easy navigation. Real-time messaging features highlight the platform’s effectiveness, while customizable options and robust admin controls offer versatility. The clean live chat layout enhance user experience, making it an ideal solution for businesses to boost customer engagement through live chat. Chatway Live Chat Demo website 🔗. 🔒 GDPR & data protection Chatway live chat uses flexible privacy settings aligned with GDPR and other data protection guidelines, doesn’t use cookies, and keeps all data minimal. This gives visitors stronger privacy and helps site owners reduce consent needs and simplify privacy and GDPR compliance. 🤗 Testimonials “Chatway saves us massive time and support costs. Their AI agent handles about 95% of incoming support requests automatically. It connects to our knowledge base and replies instantly across chat, email, and social messages. Setup was quick and the platform gets the job done.” Moshe F. Saraf, Pareto Solutions “Live chat and AI chatbot that work We are extremely satisfied with the live chat solution we use across all our websites – it works perfectly. The real-time translation is especially impressive, allowing us to manage sites in five different countries with ease. The new AI chatbot has made a big difference by helping us answer many inquiries quickly and efficiently. This has freed up valuable time for our customer service team to focus on more complex cases. The combination of live chat and an AI chatbot has truly elevated our customer experience.” Henrik Bennarp, Halle System “Transform Your Customer Engagement with Chatway – A 5-Star Experience! Chatway is a standout live chat plugin for WordPress. It’s lightweight, user-friendly, and enhances customer interactions without slowing down your site. Highly recommend for stellar customer service!” Menny Benady, Benady New Media

Are you looking for a way to connect your WordPress or WooCommerce website with a powerful and easy-to-use marketing suite that can help you grow your online business? Do you want to access and manage all the essential marketing tools you need from one place, such as CRM, email messaging, live chat, AI chatbots, and web forms instead of configuring, learning and integrating multiple apps from different vendors? If so, you need the TruVISIBILITY Plugin for WordPress and WooCommerce. The TruVISIBILITY Plugin is a WordPress and WooCommerce plugin that allows you to integrate your WordPress or WooCommerce website with TruVISIBILITY’s all-in-one marketing suite. TruVISIBILITY is a digital marketing platform that offers all the functionality and features you need to improve your online customer experience, lead generation, sales conversions, and ongoing marketing communication. The TruVISIBILITY plugin is a free application that connects your WordPress site to the TruVISIBILITY marketing software platform (3rd party). All data that is captured on your WordPress site submitted by any site visitor will be transferred and accessible in your TruVISIBILITY account. The TruVISIBILITY account is a Freemium account which grants you limited free services every month. You may cancel at any time. TruVISIBILITY Privacy Policy can be viewed here: https://www.truvisibility.com/privacy-policy/ and the TruVISIBILITY Terms Of Service can be viewed here: https://www.truvisibility.com/terms-of-service/. With the TruVISIBILITY Plugin, you can: Automatically sync your WordPress or WooCommerce contacts and leads into the TruVISIBILITY CRM, and manage them from a unified dashboard creating unique segments and customizing the CRM to meet your exact needs. Create and send email newsletters, SMS campaigns, autoresponders, and drip campaigns with the TruVISIBILITY Messaging app. You can also track email delivery – open-click performance and results. Add live chat to your WordPress or WooCommerce website with the TruVISIBILITY Chat app and improve the communication and support services you provide visitors and customers. Adding an AI chatbot to your WooCommerce website with the TruVISIBILITY Chat app will allow visitors to check product pricing and availability, view open orders, and help you deliver excellent customer service 24/7 to all your visitors, leads and customers. Create, customize and embed interactive web forms into your website with the TruVISIBILITY Forms app, and collect needed contact data, file uploads and more from your visitors which instantly goes into the TruVISIBILITY CRM. CRM App You get full access to the TruVISIBILITY’s CRM inside the WordPress TruVISIBILITY Plugin. The TruVISIBILITY CRM gives you access to all the tools needed to squeeze every profit dollar out of your leads and customers leading to a very efficient and successful small business. Customize your TruVISIBILITY CRM to take proper control of your customer database (leads and customers) which as you know is your most valuable asset. The TruVISIBILITY CRM accessed through the free WordPress plugin can record into your CRM the activity and data of all your leads and customers submitting data on your WordPress website. Here are some of the powerful features of the TruVISIBILITY CRM: Lead contact info and company info in CRM Database Marketing source attribution tracked Emails messages tracked In-Person meetings tracked Zoom/Video chat calls tracked SMS texts tracked Web form submission data recorded Subscriptions and memberships documented Sales transaction history documented Customer support incident history Custom field data Custom segments and unlimited mailing lists Import and export contacts easily CHAT App You get full access to the TruVISIBILITY’s CHAT platform inside the WordPress TruVISIBILITY Plugin. The TruVISIBILITY CHAT App gives you the ability to add live multi-agent live chat to your WordPress website. You can also build out a fully automated CHATBOT and add that to your WordPress website with just a few clicks. As live chat and the chatbots are accessed by your website visitors, all their interactions are archived, and lead capture fields are automatically inserted into the TruVISIBILITY CRM. The TruVISIBILITY CHAT App accessed through the free WordPress plugin makes it easy to deploy live chat and chatbots on your WordPress website. Here are some of the outstanding features of the Chat App: No-Code drag-and-drop chatbot builder with visual editor Build unlimited chatbots as simple or as complex as needed A few clicks will deploy your chatbot onto your WordPress website Built in Intent Natural Language Engine to deliver answers in real-time FAQ system to build unlimited FAQs and have your website visitors search and find needed answers Unlimited support agents can be assigned to your website chat widget Open API to connect your chatbot to any 3 party application All chat sessions are archived and easy to search to find past conversations Ability to utilize video, images, sound along with rich text Connect Chat to internal spreadsheets or Google Sheets Send email and SMS text directly from a chat session FORMS App You get full access to the TruVISIBILITY’s FORMS App inside the WordPress TruVISIBILITY Plugin. The TruVISIBILITY FORMS App gives you the ability to add unlimited web forms on your WordPress website. And each form submission is saved into the TruVISIBILITY CRM building up and improving your customer database records. Use the TruVISIBILITY Forms App to create and customize web forms for your WordPress website. Web forms are online forms that your visitors can fill out and submit to you, such as contact forms, surveys, quizzes, feedback forms, and more. Web forms can help you collect information, generate leads, and survey your visitors. Here are some of the many features of the FORMS App: No-Code drag-and-drop forms builder with visual editor Build unlimited chatbots as simple or as complex as needed A few clicks deploys the chatbot on your WordPress website Built in intent Natural Language Engine to deliver answers in real-time FAQ system to build unlimited FAQs and have your website visitors search and find answers Unlimited agents can be assigned to a chat widget to handle live conversations with website visitors Open API to connect your chatbot to any 3rd party application All chat sessions are archived and easy to search to find past conversations Ability to utilize video, images, sound along with rich text Connect chat to store or retrieve data on internal spreadsheets or Google Sheets Send email and SMS text directly from a chat session to your customers EMAIL App You get full access to the TruVISIBILITY’s EMAIL MESSAGING App inside the WordPress TruVISIBILITY Plugin. The TruVISIBILITY EMAIL MESSAGING App gives you the ability to create newsletters, autoresponders and email automations connected to your WordPress website and your TRUVISIBILITY CRM APP which is also connected to your WordPress website. Use the TruVISIBILITY EMAIL MESSAGING App to communicate with your leads and customers delivering email campaigns that will help your business grow. Here are some of the powerful features of the EMAIL MESSAGING App that is delivered by utilizing the TruVISIBILITY WordPress plugin: Connect autoresponder emails that automatically get sent to anyone filling in a web form on your WordPress website Use existing email templates or design one yourself to match exactly the branding of your company All emails are responsive so they will look great on desktops and mobile devices Detailed email analytics tracking sends, deliveries, opens, clicks, bounces and unsubscribers Integrations with Amazon and Twilio email and sms text gateways Create email automations that follow conditional tests to send out drip campaigns, win-back programs and auto-updates CRM data Send email campaigns to prebuilt segments in the CRM to target the right content to the right customers Learn more about TruVISIBILITY on their website at https://truvisibility.com The TruVISIBILITY plugin is 100% free. During the installation of the plugin it will sign you up for a freemium account on TruVISIBILITY and get full access to the entire TruVISIBILITY Marketing Suite. Each month, you get free services from TruVISIBILITY. As your business grows and your usage of the TruVISIBILITY Marketing Suite grows, it is very inexpensive. You are just charged pennies for the number of services you use over the free allotment each month. You can see the number of free services you get each month at https://truvisibility.com/pricing. The TruVISIBILITY plugin is easy to install and use. You can download it from the WordPress plugin directory or from the TruVISIBILITY website https://www.truvisibility.com. If you need any help or support, you can contact the TruVISIBILITY team by emailing them at [email protected] or by calling during normal business hours at (833) 878-2428. The TruVISIBILITY plugin is the ultimate solution for WordPress and WooCommerce users who want to take their online business to the next level. With the TruVISIBILITY plugin, you can connect your website with a powerful and easy-to-use marketing suite that can help you grow your online business. Don’t miss this opportunity to boost your online presence and performance. Download the TruVISIBILITY plugin today and start using it for free today.