Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons vs REVE Chat – AI Chatbot, Live Chat, Helpdesk, Campaigns & More

Live chat with your website visitors on WordPress. Provide customer support using the Chatway AI chatbot and live chat app, FAQ, helpdesk, chat buttons including WhatsApp, Facebook Messenger, Instagram & more with a click to chat interface. The AI support agent chatbot picks up support tickets automatically, so human agents can focus on more complex issues. Chatway live chat is an AI chatbot & helpdesk live chat app for communicating better & providing live chat customer support. Customers can engage with your business using the live chat button, while the AI chatbot answers questions faster & automates customer support. ✨ Chatway AI Chatbot with full human control Chatway AI Chatbot helps businesses automate customer support, answer common questions, and assist website visitors 24/7. The AI chatbot learns from the data sources & website content, helping it deliver accurate answers. It can reduce repetitive support work, improve response times, and help your team handle more conversations. At the same time, with full human control. Your team monitors AI support agent chatbot conversations, step in whenever needed, manage how the AI chatbot responds and ensure support quality always matches your customer experience standards. The AI chatbot can also help capture more and support live chat sales questions instantly. 👩‍💻 Why do you need Helpdesk Live Chat for your website? Real-Time Customer Support: Live chat enables instant assistance & higher customer satisfaction. Live chat facilitates quick issue resolution. AI Chatbot Support: Add an AI chatbot to your website to answer common questions instantly, assist visitors 24/7, and reduce repetitive support requests. The AI chatbot learns from the data sources & website content, helping deliver relevant answers while your human agents monitor AI support agent chatbot conversations, step in anytime, and manage how the AI chatbot is used. Lead Generation: Utilize helpdesk live chat, FAQ, chat buttons (WhatsApp, Facebook Messenger, Instagram, and more) as a proactive tool. Initiate conversations, answer inquiries, and guide potential customers, converting their interest into valuable leads through live chat. Customer Feedback and Surveys: Embed helpdesk live chat pop up to gather feedback from your website users. Engage in real-time conversations & collect insights using live chat surveys. Sales Support: Boost WooCommerce sales by integrating live chat & FAQ for personalized customer assistance. Guide users through product selection and offer real-time customer support, enhancing the overall shopping experience. Technical Customer Support: Enhance customer satisfaction by providing live chat support & FAQ for technical queries. Visitor Engagement and Retention: Implement helpdesk live chat & FAQ to engage website visitors. Live Visitors: See who’s currently visiting your website and live chat with them. 🎉 Chatway Live Chat is a powerful live chat WordPress plugin Chatway live chat is a powerful AI chatbot & helpdesk live chat popup plugin. With Chatway live chat, easily integrate AI chatbot, live chat pop up, FAQ functionality & chat buttons like WhatsApp, Instagram, and more into your site, providing real-time assistance to visitors. Chatway live chat is user-friendly live chat plugin that effortlessly bolsters website engagement, offers real-time visitor customer support. 💬 What You Get With Chatway Live Chat Engage your website visitors and customers over live chat pop ups & provide customer support Add an AI chatbot to automate support: Use an AI chatbot to answer common questions instantly, assist visitors 24/7, reduce repetitive customer support work, and provide faster replies. The AI chatbot can learn from the data sources & website content, while your team stays in control and monitors AI support agent chatbot chats, step in anytime, and manage how the AI chatbot is used Show FAQ and reduce customer support live chat tickets Create separate live chat widget design for different websites and chat channels, or brands in one place with separate inboxes and widgets Content and file sharing within chat for improved helpdesk live chat customer support Allow you to monitor chats with support agents See which visitors currently visit your website and initiate live chat with them Add chat pop up buttons like WhatsApp, Instagram, Facebook Messenger, SMS, Telegram, Phone, Line, Email, TikTok, WeChat, Discord, Google Maps, Waze, and custom links Pending messages icon for incoming live chat messages when the Chatway live chat plugin isn’t launched Offer proactive live chat customer assistance Start live chat conversations with customers Assign agents & provide an enriching customer experience to web visitors Personalize your customer’s experience based on their chat history Add tags and custom data to conversations. This feature enables segmentation & personalized customer support for an optimized live chat experience Chat web app, Android & iOS mobile apps to manage live chat support on the go 🪄 Use Chatway Live Chat directly from your WordPress admin panel or as a standalone app Live chat with website visitors directly from the Chatway panel, use the AI chatbot to answer common questions automatically, or use Chatway inside your WordPress admin panel & provide customer support live chat to your website’s visitors. When logged-in visitors start a chat with you, their name, email, and profile picture are automatically synced with Chatway live chat, making it easy to see who you’re chatting with, while the AI chatbot can use the available data sources & website content, to provide faster responses. 👋 Chatway Live Chat & Helpdesk account A free Chatway live chat account will be created for you, the live chat popup script will be added to your website, and a click to chat popup widget will appear on your website. If you logout/remove the plugin, the chat widget will be removed. Use Chatway live chat to support customers manually with human agents, or add an AI support agent chatbot to automatically handle tickets. Stay on the free plan for basic live chat features, or upgrade to the paid plans to unlock unlimited chat history, automation, integrations, multi-seat access, and other premium features. Check out Chatway’s Live Chat pricing ⭐ ❓ Add FAQ to reduce customer support chat tickets Our WordPress live chat plugin includes FAQ to reduce customer support tickets. With the FAQ feature, users can access answers within the live chat popup, addressing common questions without needing support. This customizable FAQ tool helps reduce ticket volume and improve customer satisfaction. By providing relevant information directly in the live chat popup, users resolve their issues faster, making support more efficient 📱 Live Chat Anywhere Using Our Native Mobile Apps for iOS & Android Besides our web live chat app, the Chatway iOS and Android apps allow users to engage with website visitors. This mobile application offers real-time communication, enabling timely responses. Download the app now to stay connected and chat with visitors wherever you are. Download Chatway for iOS 🔗 Download Chatway for Android 🔗 🛒 Deep WooCommerce integration: Access to WooCommerce Visitors’ Cart & Orders data and WooCommerce Store Data Chatway live chat gives you access to visitor and store data directly inside the chat pop up window, making real-time support effortless. Instantly view order history, including purchased items and total order value, without asking for order numbers or switching tabs. See what’s in their cart, including total items and value, guide customers to checkout, recommend products & recover abandoned carts. Share clickable product links, suggest categories, and send active coupon codes, all within the chat popup. 🚀 Add chat buttons like WhatsApp, Messenger, and more With Chatway Live Chat, add chat buttons for WhatsApp, SMS, Instagram DM, Facebook Messenger, Telegram, Line, click-to-call, Email, TikTok, WeChat, Discord, Google Maps, Waze, and even create your own custom chat buttons. For example, add a WhatsApp chat button so users can chat with you through WhatsApp or their favorite chat channel. 💾 Canned responses saved replies for commonly asked questions Enhance your customer support with canned responses saved replies to common queries. This feature allows customer support chat agents to select and send standard responses, ensuring quick and consistent communication. Save time with the canned responses feature. 👩‍💻 Invite your team as agents to Chatway live chat Chatway live chat offers the option to invite teammates as agents or admins, facilitating collaborative customer live chat support. By adding agents, businesses can distribute workloads and ensure seamless customer service. Invite your team to work together effectively and provide excellent live chat customer support to website visitors using Chatway live chat. 🎨 Customize your live chat widget Create a customized live chat widget. Adjust colors, branding, and greetings to seamlessly integrate live chat, ensuring it looks perfect on your website. This personalized touch not only enhances visual appeal but also ensures a cohesive user experience, making live chat an integral and integrated part of your online presence. ✍️ Translate your live chat widget to other languages Translate the live chat widget into multiple languages. Let visitors interact in their preferred language with your click to chat widget. With a multilingual live chat, break down language barriers, providing a more user-friendly platform. Live chat becomes a versatile tool, ensuring that audiences can engage effortlessly, for a better customer support experience. If you use the AI chatbot, it can also automatically answer in any language, helping you deliver support to a global audience. 🧑‍🦱 View who’s currently visiting your website Using Chatway live chat see who’s currently visiting your website, engage a live chat session & provide customer support instantly. 💻 WhatsApp Business, Facebook Messenger & Instagram native integrations Connect your WhatsApp Business (connect existing WhatsApp numbers or new WhatsApp numbers), Facebook Messenger Business page & Instagram for Business to Chatway and receive any message sent through WhatsApp Business, Facebook Messenger live chat & Instagram DMs directly to Chatway live chat. Respond through Chatway live chat and manage all your WhatsApp Business, Facebook Messenger & Instagram DMs conversations in Chatway, streamlining your customer interactions and providing unified live chat. 📧 Email integration Set up a Chatway email address and receive emails to Chatway. Forward emails from your existing email address to Chatway live chat and create live chat tickets incoming emails. Simplify your communication, allowing you to conveniently respond to incoming emails from within Chatway live chat. 🙈 Mailchimp integration with live chat contacts Connect Chatway to MailChimp and sync your live chat contacts to your MailChimp audience. Send live chat contacts to MailChimp with options like double opt in and tags, so all your live chat contacts are synced. 🤖 Smart automations & workflows Create rule-based workflows that automatically respond to visitor actions and chat events. Send replies, route conversations to the right agents, assign chats, add internal notes, update contact details, and trigger follow-ups. Automations help you reduce repetitive work. 🔏 Live Chat Private Notes Agents can write notes and tag other teammates. Enhance team communication, allowing live chat real-time coordination and ensuring a more informed live chat customer support process. 📂 File sharing through live chat Collaborate through live chat file-sharing between agents and website visitors. This dual functionality enhances communication, ensuring swift live chat issue resolution and providing a seamless, interactive experience for both agents and visitors. 💪 Other powerful live chat features Unlimited live chat conversations – chat with all your visitors Unlimited websites – install Chatway live chat on all of your websites. Install Chatway live chat on any platform Post-chat automated surveys – send automated surveys to site visitors after their chat ends with a support team member to gather instant feedback and improve customer experience Email and push notifications – get email and push notifications for new live chat messages. Your visitors will also be notified via email when you answer they messages after leaving your website Collect visitors’ details – show a contact form before/after visitors send a message & collect email, name, phone, address or any custom field Email or download chat transcripts – download or email live chat transcripts to yourself or to your website’s visitors Quick actions – reply to specific messages sent by your visitors, delete or edit message (not available for visitors), and perform other actions while chatting with your visitors Widget and agent availability – set visibility hours for your live chat widget and working hours for your agents Advanced targeting options – show or hide the live chat widget on specific pages or based on the country of the visitor Live chat analytics – helpdesk agents’ activities and live chat conversations insights 🔗 Chatway Live Chat Demo Check out the Chatway live chat widget in action. Its intuitive live chat interface ensures easy navigation. Real-time messaging features highlight the platform’s effectiveness, while customizable options and robust admin controls offer versatility. The clean live chat layout enhance user experience, making it an ideal solution for businesses to boost customer engagement through live chat. Chatway Live Chat Demo website 🔗. 🔒 GDPR & data protection Chatway live chat uses flexible privacy settings aligned with GDPR and other data protection guidelines, doesn’t use cookies, and keeps all data minimal. This gives visitors stronger privacy and helps site owners reduce consent needs and simplify privacy and GDPR compliance. 🤗 Testimonials “Chatway saves us massive time and support costs. Their AI agent handles about 95% of incoming support requests automatically. It connects to our knowledge base and replies instantly across chat, email, and social messages. Setup was quick and the platform gets the job done.” Moshe F. Saraf, Pareto Solutions “Live chat and AI chatbot that work We are extremely satisfied with the live chat solution we use across all our websites – it works perfectly. The real-time translation is especially impressive, allowing us to manage sites in five different countries with ease. The new AI chatbot has made a big difference by helping us answer many inquiries quickly and efficiently. This has freed up valuable time for our customer service team to focus on more complex cases. The combination of live chat and an AI chatbot has truly elevated our customer experience.” Henrik Bennarp, Halle System “Transform Your Customer Engagement with Chatway – A 5-Star Experience! Chatway is a standout live chat plugin for WordPress. It’s lightweight, user-friendly, and enhances customer interactions without slowing down your site. Highly recommend for stellar customer service!” Menny Benady, Benady New Media “Smooth and easy Simple interface and a good way to engage with potential customers.” Matias Yabar-Davila, Coach Social

REVE Chat is a complete customer service, marketing, and sales solution for different industries such as Ecommerce, SaaS, Telecom, Banking, Finance, Real Estate, and more. It unifies real-time live chat, AI-driven chatbots, smart helpdesk, and multichannel campaigns into a single platform. You can use it to qualify & capture leads, reduce cart abandonment, provide personalized product recommendations, deliver instant support, and more. REVE Chat WordPress plugin provides a super easy installation process for customers to avail the great features we have to offer. You can start on our Free plan (no credit card required). As your usage grows, you can upgrade to one of our paid plans as per your need. We also offer an optional 14-day full-feature trial to explore everything we have to offer for your business. Start your journey with REVE Chat now by clicking the link. Why is REVE Chat a Must for Your WordPress Website? REVE Chat offers a complete solution with a variety of powerful features, such as: 🤖 AI-Powered Conversations: Augmented by LLMs, REVE Chatbots are able to respond and provide solutions like a human agent. 📥 Smart Omnichannel Single Inbox: Manage live chat conversations and chatbot interactions from one unified view so that agents don’t have to manage multiple tools. 📈 Higher Lead Generation and Sales: With Live Chat and Chatbot, your company can convert more customers, reduce cart abandonment, recommend solutions, and more. 🎫 Manage Issues Efficiently: Through an omnichannel ticketing system, collect issues via email, widget, chat, and more, and resolve them with speed and efficiency. 📣 Built-in Campaigns: REVE Chat goes beyond chat as you can efficiently run WhatsApp, Web Push, and SMS campaigns from the same platform and convert visitors into customers. ⚡ Easy-to-Use Solution: Install our plugin, connect with our platform, and seamlessly chat with customers within a few minutes. 📊 Actionable Analytics: Track everything regarding customer activity, live chat conversations, SLA, FRT, and more, in an intuitive dashboard to track ROI and overall customer service performance. 🔗 Deep System Integrations: Integrate with popular platforms like WooCommerce, Google My Business, and HubSpot CRM for a more cohesive business ecosystem. 🛡️ Enterprise-Ready Controls: Make use of role-based access control, SSO options, and more to maintain privacy and compliance. 🎁 Start for Free: REVE Chat is completely free for all users and has paid plans for users that need more advanced features and tools for business growth. The Best REVE Chat Features 💬 AI-powered Live Chat & Instant Messaging: Provide fast, real-time conversations with AI Copilot assistance to resolve queries instantly and personalize customer experiences. 📹 One-click Video and Voice Call: Chat with customers via video or voice with just one click of a button. 🤝 Smooth Co-browsing & Screen Sharing: Collaborate with customers when needed to solve complex problems and technical issues. 🤖 Powerful AI Chatbots: Create AI chatbots configured with deep system integration to quickly address customer queries in any channel. 🏗️ Drag-and-Drop Chatbot Flow Builder: Easily create chatbots by adding elements as needed without any coding knowledge required. 🛎️ Smart Helpdesk: Provide both customers and agents with innovative tools to report, collect, manage, and resolve tickets. 🚀 Robust Campaign Management: Utilize Web Push notifications, WhatsApp campaigns, and SMS messages to engage with users effectively, generating more leads and sales. 🎨 Fully-Customizable Chat Widget: Bring your brand’s identity into your chat widget and give it a more premium feel. 📱 Multi-widget Deployment: Deploy multiple widgets according to your use, whether they are powered by chatbots, just for live chat, or one that allows your customers to report and track tickets. 🛒 Deep Ecommerce Integrations: Seamlessly connect with WooCommerce to recover carts, recommend products, and personalize campaigns that drive more sales. 📈 Analytics Dashboard: Monitor all conversations, check conversations, track agent performances, and campaign ROI in a comprehensive dashboard. 📝 Custom Forms: Create personalized and in-depth forms for specific purposes and uses. Why Use REVE Chat Over Other Plugins? If you’ve looked at plugins like Tawk.to, Tidio, Crisp, Chaty or LiveChat, you’ve probably noticed they mainly focus on website chat. REVE Chat goes further by combining customer support, automation, and outreach into one platform: More than Just Chat: Most plugins focus on live chat or chatbot, while REVE Chat combines both of those, along with AI capabilities, ticketing, campaigns, and more in one plugin. True Omnichannel Support: Engage customers in all channels (not just website) while also collecting and resolving tickets from multiple sources. AI That Works With You: Instead of only rule-based bots, REVE Chat offers AI-powered chatbots and an AI Copilot that can assist agents in real time for faster, more natural responses. Built to Grow With You: From startups to enterprises, REVE Chat includes role-based controls, integrations, and analytics that scale as you do. Who Can Use This Plugin? REVE Chat is great for businesses in all industries, but we offer different kinds of specialized use cases and features for each industry. Ecommerce 🛒 Personalized Recommendations: Display product carousels and smart catalogs tailored to visitor behavior. ⚙️ WooCommerce Integration: Seamlessly connect your store to recover carts and process orders in real time. 📣 Targeted Campaigns: Run Web Push, WhatsApp, and SMS campaigns that drive repeat purchases. ⚡ Proactive Support: Use proactive chats and triggers to reduce cart abandonment and assist buyers instantly. Banking & Finance 🏦 Smart FAQ Chatbots: Automate responses to common banking queries smartly and securely. 💰 Loan & Product Guidance: Recommend loan options, savings plans, or cards based on customer needs. 🔒 Secure Transaction Gateways: Provide real-time support for payments with added authentication. 📝 Streamlined Onboarding: Use custom forms and co-browsing to guide users through account setup. Insurance 🛡️ Claims & Applications: Provide customized forms, collect customer information, and process them directly via chatbots or live chat. 📞 Virtual Assistance: Offer onboarding and personalized support with live chat, co-browsing, voice, or video. 🔀 Advanced Routing: Direct policyholders to the right agent based on query type. 📅 Proactive Campaigns: Send renewal reminders and policy updates via SMS or WhatsApp. Telecom 📡 Roaming and Plan Activation: From understanding customer needs to completing plan/roaming/service activation, all can be done through a chatbot with deep system integration capability. 📥 Smart Ticketing System: Handle customer issues across multiple channels in one inbox. 💡 Plan & Package Suggestions: Recommend subscriptions tailored to usage patterns and customer needs through an AI-powered Chatbot. 🗺️ Custom Journeys: Guide users through onboarding, troubleshooting, upgrades, and more. 💳 Secure Billing Support: Assist customers with payment gateways and billing via API integration. Real Estate 🏠 Smart Property Search: Use chatbots to recommend listings with carousels and catalogs. 📞 Instant Lead Capture: Collect buyer and seller details via live chat and chatbot through custom forms. 🎥 Virtual Property Tours: Host guided tours and consultations through video and co-browsing. 🔔 Follow-up Campaigns: Automate reminders for viewings and offers via WhatsApp, Web Push, or SMS. SaaS 💻 Lead Qualification Bots: Capture and qualify leads before passing them to sales. 🌍 24/7 Multichannel Support: Provide round-the-round help via live chat, ticketing, and chatbots inside your SaaS platforms. 📈 Upsell Campaigns: Run web and WhatsApp campaigns to drive feature adoption, renewals, and upgrades. 🔍 Retention Insights: Track usage and support metrics to improve customer success. Integration That Powers Your Workflow REVE Chat connects seamlessly with the tools you already use. CRM & Business Tools: HubSpot CRM, Google Business Profile, Salesforce, Zapier, Pipedrive, etc. Google Platforms: Google Business Profile, YouTube, Google Play, etc. Analytics: GTM, Google Analytics, Power BI, and Custom Analytics System. Collaboration & Communication: Facebook Comment & Messenger, WhatsApp, Telegram, Viber, Instagram, Twitter, and more. APIs & Webhooks: Flexible options to extend REVE Chat into your own systems. To learn more about how REVE Chat can help your business, request a free consultation with one of our experts now. Pricing at a glance Free plan (forever) – Core chat features with limited monthly conversations. Conversation-based pricing – Pay only for the conversations you need as your traffic grows. Optional Add-Ons – AI Credit, Whitelabel, Integrations and much more for your business needs. 14-day trial – Unlock all of our features and try it out for 14 days. For more pricing details, please check out our pricing page Support Should you need any assistance, feel free to chat with our customer service professionals at our Website or email us at [email protected]. Contributors & Developers REVE Chat is an omnichannel platform envisioned to help businesses scale sales and support with a range of advanced live engagement tools. We have an AI-powered chatbot, live chat software, video chat, and co-browsing solutions to enable enterprises value across marketing, sales, and support. Contributors & Developers REVE Chat is an omnichannel platform envisioned to help businesses scale sales and support with a range of advanced live engagement tools. We have an AI-powered chatbot, live chat software, video chat, and co-browsing solutions to enable enterprises value across marketing, sales, and support.