Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons vs All-in-one Sticky Floating Contact Form, Call, Click to Chat, and 50+ Social Icon Tabs – My Sticky Elements

Live chat with your website visitors on WordPress. Provide customer support using the Chatway AI chatbot and live chat app, FAQ, helpdesk, chat buttons including WhatsApp, Facebook Messenger, Instagram & more with a click to chat interface. The AI support agent chatbot picks up support tickets automatically, so human agents can focus on more complex issues. Chatway live chat is an AI chatbot & helpdesk live chat app for communicating better & providing live chat customer support. Customers can engage with your business using the live chat button, while the AI chatbot answers questions faster & automates customer support. ✨ Chatway AI Chatbot with full human control Chatway AI Chatbot helps businesses automate customer support, answer common questions, and assist website visitors 24/7. The AI chatbot learns from the data sources & website content, helping it deliver accurate answers. It can reduce repetitive support work, improve response times, and help your team handle more conversations. At the same time, with full human control. Your team monitors AI support agent chatbot conversations, step in whenever needed, manage how the AI chatbot responds and ensure support quality always matches your customer experience standards. The AI chatbot can also help capture more and support live chat sales questions instantly. 👩‍💻 Why do you need Helpdesk Live Chat for your website? Real-Time Customer Support: Live chat enables instant assistance & higher customer satisfaction. Live chat facilitates quick issue resolution. AI Chatbot Support: Add an AI chatbot to your website to answer common questions instantly, assist visitors 24/7, and reduce repetitive support requests. The AI chatbot learns from the data sources & website content, helping deliver relevant answers while your human agents monitor AI support agent chatbot conversations, step in anytime, and manage how the AI chatbot is used. Lead Generation: Utilize helpdesk live chat, FAQ, chat buttons (WhatsApp, Facebook Messenger, Instagram, and more) as a proactive tool. Initiate conversations, answer inquiries, and guide potential customers, converting their interest into valuable leads through live chat. Customer Feedback and Surveys: Embed helpdesk live chat pop up to gather feedback from your website users. Engage in real-time conversations & collect insights using live chat surveys. Sales Support: Boost WooCommerce sales by integrating live chat & FAQ for personalized customer assistance. Guide users through product selection and offer real-time customer support, enhancing the overall shopping experience. Technical Customer Support: Enhance customer satisfaction by providing live chat support & FAQ for technical queries. Visitor Engagement and Retention: Implement helpdesk live chat & FAQ to engage website visitors. Live Visitors: See who’s currently visiting your website and live chat with them. 🎉 Chatway Live Chat is a powerful live chat WordPress plugin Chatway live chat is a powerful AI chatbot & helpdesk live chat popup plugin. With Chatway live chat, easily integrate AI chatbot, live chat pop up, FAQ functionality & chat buttons like WhatsApp, Instagram, and more into your site, providing real-time assistance to visitors. Chatway live chat is user-friendly live chat plugin that effortlessly bolsters website engagement, offers real-time visitor customer support. 💬 What You Get With Chatway Live Chat Engage your website visitors and customers over live chat pop ups & provide customer support Add an AI chatbot to automate support: Use an AI chatbot to answer common questions instantly, assist visitors 24/7, reduce repetitive customer support work, and provide faster replies. The AI chatbot can learn from the data sources & website content, while your team stays in control and monitors AI support agent chatbot chats, step in anytime, and manage how the AI chatbot is used Show FAQ and reduce customer support live chat tickets Create separate live chat widget design for different websites and chat channels, or brands in one place with separate inboxes and widgets Content and file sharing within chat for improved helpdesk live chat customer support Allow you to monitor chats with support agents See which visitors currently visit your website and initiate live chat with them Add chat pop up buttons like WhatsApp, Instagram, Facebook Messenger, SMS, Telegram, Phone, Line, Email, TikTok, WeChat, Discord, Google Maps, Waze, and custom links Pending messages icon for incoming live chat messages when the Chatway live chat plugin isn’t launched Offer proactive live chat customer assistance Start live chat conversations with customers Assign agents & provide an enriching customer experience to web visitors Personalize your customer’s experience based on their chat history Add tags and custom data to conversations. This feature enables segmentation & personalized customer support for an optimized live chat experience Chat web app, Android & iOS mobile apps to manage live chat support on the go 🪄 Use Chatway Live Chat directly from your WordPress admin panel or as a standalone app Live chat with website visitors directly from the Chatway panel, use the AI chatbot to answer common questions automatically, or use Chatway inside your WordPress admin panel & provide customer support live chat to your website’s visitors. When logged-in visitors start a chat with you, their name, email, and profile picture are automatically synced with Chatway live chat, making it easy to see who you’re chatting with, while the AI chatbot can use the available data sources & website content, to provide faster responses. 👋 Chatway Live Chat & Helpdesk account A free Chatway live chat account will be created for you, the live chat popup script will be added to your website, and a click to chat popup widget will appear on your website. If you logout/remove the plugin, the chat widget will be removed. Use Chatway live chat to support customers manually with human agents, or add an AI support agent chatbot to automatically handle tickets. Stay on the free plan for basic live chat features, or upgrade to the paid plans to unlock unlimited chat history, automation, integrations, multi-seat access, and other premium features. Check out Chatway’s Live Chat pricing ⭐ ❓ Add FAQ to reduce customer support chat tickets Our WordPress live chat plugin includes FAQ to reduce customer support tickets. With the FAQ feature, users can access answers within the live chat popup, addressing common questions without needing support. This customizable FAQ tool helps reduce ticket volume and improve customer satisfaction. By providing relevant information directly in the live chat popup, users resolve their issues faster, making support more efficient 📱 Live Chat Anywhere Using Our Native Mobile Apps for iOS & Android Besides our web live chat app, the Chatway iOS and Android apps allow users to engage with website visitors. This mobile application offers real-time communication, enabling timely responses. Download the app now to stay connected and chat with visitors wherever you are. Download Chatway for iOS 🔗 Download Chatway for Android 🔗 🛒 Deep WooCommerce integration: Access to WooCommerce Visitors’ Cart & Orders data and WooCommerce Store Data Chatway live chat gives you access to visitor and store data directly inside the chat pop up window, making real-time support effortless. Instantly view order history, including purchased items and total order value, without asking for order numbers or switching tabs. See what’s in their cart, including total items and value, guide customers to checkout, recommend products & recover abandoned carts. Share clickable product links, suggest categories, and send active coupon codes, all within the chat popup. 🚀 Add chat buttons like WhatsApp, Messenger, and more With Chatway Live Chat, add chat buttons for WhatsApp, SMS, Instagram DM, Facebook Messenger, Telegram, Line, click-to-call, Email, TikTok, WeChat, Discord, Google Maps, Waze, and even create your own custom chat buttons. For example, add a WhatsApp chat button so users can chat with you through WhatsApp or their favorite chat channel. 💾 Canned responses saved replies for commonly asked questions Enhance your customer support with canned responses saved replies to common queries. This feature allows customer support chat agents to select and send standard responses, ensuring quick and consistent communication. Save time with the canned responses feature. 👩‍💻 Invite your team as agents to Chatway live chat Chatway live chat offers the option to invite teammates as agents or admins, facilitating collaborative customer live chat support. By adding agents, businesses can distribute workloads and ensure seamless customer service. Invite your team to work together effectively and provide excellent live chat customer support to website visitors using Chatway live chat. 🎨 Customize your live chat widget Create a customized live chat widget. Adjust colors, branding, and greetings to seamlessly integrate live chat, ensuring it looks perfect on your website. This personalized touch not only enhances visual appeal but also ensures a cohesive user experience, making live chat an integral and integrated part of your online presence. ✍️ Translate your live chat widget to other languages Translate the live chat widget into multiple languages. Let visitors interact in their preferred language with your click to chat widget. With a multilingual live chat, break down language barriers, providing a more user-friendly platform. Live chat becomes a versatile tool, ensuring that audiences can engage effortlessly, for a better customer support experience. If you use the AI chatbot, it can also automatically answer in any language, helping you deliver support to a global audience. 🧑‍🦱 View who’s currently visiting your website Using Chatway live chat see who’s currently visiting your website, engage a live chat session & provide customer support instantly. 💻 WhatsApp Business, Facebook Messenger & Instagram native integrations Connect your WhatsApp Business (connect existing WhatsApp numbers or new WhatsApp numbers), Facebook Messenger Business page & Instagram for Business to Chatway and receive any message sent through WhatsApp Business, Facebook Messenger live chat & Instagram DMs directly to Chatway live chat. Respond through Chatway live chat and manage all your WhatsApp Business, Facebook Messenger & Instagram DMs conversations in Chatway, streamlining your customer interactions and providing unified live chat. 📧 Email integration Set up a Chatway email address and receive emails to Chatway. Forward emails from your existing email address to Chatway live chat and create live chat tickets incoming emails. Simplify your communication, allowing you to conveniently respond to incoming emails from within Chatway live chat. 🙈 Mailchimp integration with live chat contacts Connect Chatway to MailChimp and sync your live chat contacts to your MailChimp audience. Send live chat contacts to MailChimp with options like double opt in and tags, so all your live chat contacts are synced. 🤖 Smart automations & workflows Create rule-based workflows that automatically respond to visitor actions and chat events. Send replies, route conversations to the right agents, assign chats, add internal notes, update contact details, and trigger follow-ups. Automations help you reduce repetitive work. 🔏 Live Chat Private Notes Agents can write notes and tag other teammates. Enhance team communication, allowing live chat real-time coordination and ensuring a more informed live chat customer support process. 📂 File sharing through live chat Collaborate through live chat file-sharing between agents and website visitors. This dual functionality enhances communication, ensuring swift live chat issue resolution and providing a seamless, interactive experience for both agents and visitors. 💪 Other powerful live chat features Unlimited live chat conversations – chat with all your visitors Unlimited websites – install Chatway live chat on all of your websites. Install Chatway live chat on any platform Post-chat automated surveys – send automated surveys to site visitors after their chat ends with a support team member to gather instant feedback and improve customer experience Email and push notifications – get email and push notifications for new live chat messages. Your visitors will also be notified via email when you answer they messages after leaving your website Collect visitors’ details – show a contact form before/after visitors send a message & collect email, name, phone, address or any custom field Email or download chat transcripts – download or email live chat transcripts to yourself or to your website’s visitors Quick actions – reply to specific messages sent by your visitors, delete or edit message (not available for visitors), and perform other actions while chatting with your visitors Widget and agent availability – set visibility hours for your live chat widget and working hours for your agents Advanced targeting options – show or hide the live chat widget on specific pages or based on the country of the visitor Live chat analytics – helpdesk agents’ activities and live chat conversations insights 🔗 Chatway Live Chat Demo Check out the Chatway live chat widget in action. Its intuitive live chat interface ensures easy navigation. Real-time messaging features highlight the platform’s effectiveness, while customizable options and robust admin controls offer versatility. The clean live chat layout enhance user experience, making it an ideal solution for businesses to boost customer engagement through live chat. Chatway Live Chat Demo website 🔗. 🔒 GDPR & data protection Chatway live chat uses flexible privacy settings aligned with GDPR and other data protection guidelines, doesn’t use cookies, and keeps all data minimal. This gives visitors stronger privacy and helps site owners reduce consent needs and simplify privacy and GDPR compliance. 🤗 Testimonials “Chatway saves us massive time and support costs. Their AI agent handles about 95% of incoming support requests automatically. It connects to our knowledge base and replies instantly across chat, email, and social messages. Setup was quick and the platform gets the job done.” Moshe F. Saraf, Pareto Solutions “Live chat and AI chatbot that work We are extremely satisfied with the live chat solution we use across all our websites – it works perfectly. The real-time translation is especially impressive, allowing us to manage sites in five different countries with ease. The new AI chatbot has made a big difference by helping us answer many inquiries quickly and efficiently. This has freed up valuable time for our customer service team to focus on more complex cases. The combination of live chat and an AI chatbot has truly elevated our customer experience.” Henrik Bennarp, Halle System “Transform Your Customer Engagement with Chatway – A 5-Star Experience! Chatway is a standout live chat plugin for WordPress. It’s lightweight, user-friendly, and enhances customer interactions without slowing down your site. Highly recommend for stellar customer service!” Menny Benady, Benady New Media “Smooth and easy Simple interface and a good way to engage with potential customers.” Matias Yabar-Davila, Coach Social

Support | Demo | Recommended Plugins | Upgrade to Pro ⭐ Floating form and tabs for your website to help your visitors contact you through WhatsApp chat, Facebook, YouTube, open hours, address, phone number, email or any other important business information With My Sticky Elements: Capture more leads and messages through WhatsApp, Facebook Messenger, and many other chat and social channels Get more followers Show important information such as open hours and address 🎥 Check out My Sticky Elements in action (Video with audio) Check out My Sticky Elements Pro Plans. 📝 Contact form and social buttons in one plugin Tabs that will help your website visitors contact you on any popular social channel such as Facebook, Messenger, Instagram, Threads, WhatsApp, Telegram, Pinterest, YouTube, WeChat, Line Messenger & more. 🚀 Show My Sticky Elements contact and social tabs Contact form Facebook X.com – Twitter Instagram page Instagram Direct Messenger (Instagram DM) Pinterest WhatsApp chat YouTube Poptin Click to call Facebook Messenger Email Address Open hours WeChat Telegram TikTok Threads Vimeo Spotify iTunes by Apple SoundCloud VK Viber Snapchat Line SMS Tumblr Qzone QQ Behance Dribble Quora Yelp Amazon Reddit RSS Flickrliv eBay Etsy Slack Trip Advisor Medium Google Play (Google) App Store (Apple) Fiverr Shopify Printful Odnoklassniki (OK Одноклассники) Gumroad Custom Icon Shortcode, IFrame or HTML icon 6 Custom icons (Pro) 6 Shortcode, IFrame or HTML icons (Pro) 🔗 Integrations Upgrade to the Pro version of My Sticky Elements and connect your My Sticky Elements contact forms to MailChimp or MailPoet. =▶️ Live Demo = A live demo of My Sticky Elements plugin is available at Premio’s demo site. 👩‍💻 Need a Live Chat & AI Chatbot plugin? If you’re not interested in WhatsApp, Facebook Messenger, or other chat buttons, and instead want a live chat & AI chatbot solution for your website, Chatway Live Chat is a great choice. Adding Chatway, a WordPress live chat plugin, can help improve customer engagement on your site. Chatway also comes with an AI chatbot that can instantly respond to common questions, support visitors in real time, and lower your support workload. It helps you stay available around the clock, speed up response times, and provide better customer support even outside business hours. Chatway works smoothly with My Sticky Elements, giving you full control over the live chat icon. Add it along with your My Sticky Elements chat icons or display it anywhere on your website. Try Chatway Now 🔗 🆓 Free plan includes: Floating contact form Up to 2 different icons Floating contact form Set the position of the widget Variety of contact icons templates Entry effect Bottom and top position for mobile Call-To-Action for each tab Auto-launch the contact us form Icons’ text – add a label, for example, WhatsApp label for the WhatsApp channel, or Facebook Messenger label for the Facebook Messenger icon Background colors Change the order of icons Set tabs for mobile/desktop Open on hover or click or open the contact form automatically after a few seconds Duplicate channels – create two WhatsApp buttons or two Facebook Messenger, etc RTL support Save contact form leads Minimize tab Launch your contact form and chat channels using a JavaScript Change contact form fields order Full RTL support for RTL menus Change the font of all the buttons text Change the size of the widget bar Add a custom icon Shortcode, IFrame or HTML icon and display any embedded content on-hover or on-click. Use it to show a YouTube/Vimeo video, contact form 7 or any other shortcode or IFrame Preset messages for WhatsApp messages Track the URL from which your contact form was submitted Font Awesome icons My Sticky Elements is fully compatible with page builders like Elementor, Divi, Oxygen, SiteOrigin, Zion, Beaver, Visual Composer, and more 🙂 Load Google fonts locally from your website 🔥 Pro plan includes: Unlock the Pro features for only $59/year Unlimited tabs at the same time Get leads to your email Upload up to 6 custom icons Page targeting – show or hide your contact form, chat, call, and social networks channels on specific pages Widget analytics – discover most frequently used chat and social channels (e.g., WhatsApp, Facebook Messenger, contact form, etc) Country targeting Show the widget after a few seconds or page scroll Integrations with MailChimp & MailPoet – connect contact forms to MailChimp & MailPoet Create different bars for different pages. Show different icons, form and language based on page targeting rules Attention effects – grab attention to your chat and social buttons Custom CSS Custom height position of the contact us form and the chat channels Custom fields to your floating contact form Automatically close the contact form after submission Google reCAPTCHA Contact form file uploader Consent checkbox Google Analytics events Dropdown multi select field to your contact form Redirect to another page after the form is submitted Create 6 shortcode, IFrame or HTML icons and display any embedded content like YouTube videos, contact form 7 or any other form, maps, or any other shortcode or IFrame. Add custom text fields to your contact form Send your contact form leads to as many email addresses you want Change the thank you message that’s displayed after the contact form is submitted Log the IP address of visitors that submit your contact us form Add a Text block to your contact form – add text to the upper part of your forms Traffic source targeting Available days and hours and specific date scheduling More text formatting options for the text block and consent checkbox text Add sender name in email subject for your contact form submissions Multiple file upload feature – there can now be up to 5 files that can be uploaded via the contact form Merge tags for WhatsApp, Email & SMS – add merge tag like the URL or the Title of the page when visitors message you on WhatsApp, SMS & Email Upgrade to pro 🚀 to get all pro features 🙂 💻 How does each social button work? My Sticky Elements Contact Form – your contact form can include Name field, Phone number field, Email field and Message field (textarea). The phone and emails field have a built-in validation feature, and all the leads will be displayed on your “Contact Leads” tab in your admin panel. Get these leads by email in the Pro plan. Add a country code formatting picker to your contact form, making it easier for your visitors to enter their phone number. Facebook page – add a link to your Facebook business page, and let your visitors find you on Facebook. X.com Twitter page – add a link to your X.com Twitter business page, and let your visitors find you on X.com Twitter. Instagram page – add a link to your Instagram business page or Instagram profile page, and let your visitors follow your brand on Instagram. Instagram Direct Messenger – let visitors send you a DM directly through Instagram Direct Messenger. Pinterest page – add a link to your Pinterest business page or even to a specific Pinterest board, and let your visitors follow your brand on Pinterest. WhatsApp chat – enter your phone number and when your visitors click on the WhatsApp icon, WhatsApp chat interface will be launched. On mobile it will launch the WhatsApp app conversation window, and on desktop it will launch the desktop WhatsApp web interface. Add a preset message that’ll automatically be inserted to the WhatsApp messages your visitors send you. On desktop decide if you prefer to redirect users to WhatsApp app or WhatsApp web. Adding WhatsApp button to your site will give WhatsApp users access to contact your immediately. YouTube channel – add a link to your YouTube channel or YouTube page. Phone number (click to call) – A call button is very useful in mobile devices, but desktop visitors can also view your phone number or click to call you via different calling web apps (like WhatsApp). Facebook Messenger – enter the direct link to the Facebook Messenger of your business page. and once the visitors click on the Facebook Messenger button, the Messenger conversation tab will be opened and they will be able to send you a message. You will get the message into your Facebook page inbox and if you have a bot (native Facebook Messenger bot, Manychat or Chatfuel) it will work automatically. Email – enter your business email, and let your visitors click on the email button and send you an email via their email client. TikTok – enter your TikTok handle and let your website visitors discover your TikTok profile. Poptin – launch a Poptin pop up using the Poptin channel. Use Poptin to get more sales, leads, and email subscribers using smart pop ups and forms. Address – show your business address for website visitors that want to arrive to your business. Open hours – show your business hours for website visitors that want to arrive to your store. Add your workdays. WeChat – enter your WeChat User ID and let your visitors search for you easily on the WeChat app and message you. Telegram channel – add your Telegram channel link and let your visitors join your Telegram community. Threads – add a link to your Threads profile so your visitors can connect with you easily Vimeo – Let your visitors see all of your videos on Vimeo. Spotify – link to your Spotify page. iTunes – similar to Spotify but for Apple users. Add your iTunes link to let your visitors find your iTunes channel. SoundCloud – this is another great channel like iTunes and Spotify to distribute music, interviews and podcasts. VK – Add your VK VKontakte username in the field and it will automatically let your visitors chat with you. Viber – Add your phone number and visitors who have Viber app installed can call and chat with you easily. Snapchat – Very popular social messaging app used globally. Insert your Snapchat username and let your visitors message you anytime. Line – Line is a free app for instant communications. Enter your Line link and let your visitors contact your easily. SMS – Let your visitors send you SMS via their mobile phone. Tumblr – Let your visitors read your Tumblr posts and images and follow you. Qzone – QZone is a very popular social network in China. QQ – Tencent QQ is an instant messaging software service and web portal in China. Behance – show your Behance portfolio Dribbble – Like Behance, Dribbble is made for creatives and it is an online community. Quora – Quora is a great place to gain and share knowledge. LinkedIn – Enter the link to your LinkedIn profile and let your visitors connect with you on LinkedIn. Yelp – Link to your Yelp profile and let your visitors find your business with ease. Amazon – Link to your Amazon store or Amazon products to increase sales. Reddit – Link to your Reddit community and help your visitors join the conversation. RSS – Link to your RSS feed to make sure all your visitors are up-to-date. Flickr – Link to your Flickr profile and make sure your visitors can browse your images. eBay – Link to your eBay store or eBay products and increase sales. Etsy – Link to your Etsy store and increase your sales. Slack – Link to your Slack workplace so your visitors can chat with you. Trip Advisor – Link to your Trip Advisor profile and let your visitors view your reviews. Medium – Link to your Medium publication and expose your visitors to your posts. Google Play (Google) – Let your visitors download and use your apps. Fiverr – online marketplace for freelance services. Shopify – online retailers a suite of services. Printful a platform to create & sell your own custom design products online with print-on-demand dropshipping. Odnoklassniki (OK Одноклассники) – social network service for classmates and old friends. Gumroad – online platform that enables creators to sell products directly to consumers. App Store (Apple) – download apps from the App Store. Custom icons – add up to 3 customs icons on the Pro version and link to any website you want. ✉️ Add a Floating Contact Form to your WordPress website With My Sticky Elements, create a floating contact form for your visitors. In the Pro version, customize this form by adding various types of input fields, such as dropdown, file upload, phone number, etc. Get leads to email. 💬 Social, chat buttons custom links & shortcode support Select from 50+ chat and social buttons 🎯 Smart Targeting Options Choose to show or not show the widget on specific using various rules combinations. 🛡️ Spam Protection using Google reCAPTCHA With our Pro version integrate with reCAPTCHA and protect your contact form from spam and bots. 🔒 My Sticky Elements is GDPR compliant All the data is saved locally. 🤗 Testimonials “Great Plugin and amazing Customer Service I have used both Premio’s myStickyElements and Chaty plugin on a couple of my clients websites with great success. To elaborate, the ability to customize features and track events has made me recommend the plugin to my fellow friends and colleagues. However, what really makes Premios services unique is the care for its customers. Without hesitation they quickly helped with my technical requests and difficulties.” Axel Looström, Pionedge AB “Awesome plugin! The plugin works perfectly. It looks so great, lot of options and cool design. Premio team is very kind, supportive and progressive. I can only recommend this awesome plugin.” Ondre Jvosecky, Global Duck