Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons vs FunnelKit – Funnel Builder for WooCommerce Checkout

Live chat with your website visitors on WordPress. Provide customer support using the Chatway AI chatbot and live chat app, FAQ, helpdesk, chat buttons including WhatsApp, Facebook Messenger, Instagram & more with a click to chat interface. The AI support agent chatbot picks up support tickets automatically, so human agents can focus on more complex issues. Chatway live chat is an AI chatbot & helpdesk live chat app for communicating better & providing live chat customer support. Customers can engage with your business using the live chat button, while the AI chatbot answers questions faster & automates customer support. ✨ Chatway AI Chatbot with full human control Chatway AI Chatbot helps businesses automate customer support, answer common questions, and assist website visitors 24/7. The AI chatbot learns from the data sources & website content, helping it deliver accurate answers. It can reduce repetitive support work, improve response times, and help your team handle more conversations. At the same time, with full human control. Your team monitors AI support agent chatbot conversations, step in whenever needed, manage how the AI chatbot responds and ensure support quality always matches your customer experience standards. The AI chatbot can also help capture more and support live chat sales questions instantly. 👩‍💻 Why do you need Helpdesk Live Chat for your website? Real-Time Customer Support: Live chat enables instant assistance & higher customer satisfaction. Live chat facilitates quick issue resolution. AI Chatbot Support: Add an AI chatbot to your website to answer common questions instantly, assist visitors 24/7, and reduce repetitive support requests. The AI chatbot learns from the data sources & website content, helping deliver relevant answers while your human agents monitor AI support agent chatbot conversations, step in anytime, and manage how the AI chatbot is used. Lead Generation: Utilize helpdesk live chat, FAQ, chat buttons (WhatsApp, Facebook Messenger, Instagram, and more) as a proactive tool. Initiate conversations, answer inquiries, and guide potential customers, converting their interest into valuable leads through live chat. Customer Feedback and Surveys: Embed helpdesk live chat pop up to gather feedback from your website users. Engage in real-time conversations & collect insights using live chat surveys. Sales Support: Boost WooCommerce sales by integrating live chat & FAQ for personalized customer assistance. Guide users through product selection and offer real-time customer support, enhancing the overall shopping experience. Technical Customer Support: Enhance customer satisfaction by providing live chat support & FAQ for technical queries. Visitor Engagement and Retention: Implement helpdesk live chat & FAQ to engage website visitors. Live Visitors: See who’s currently visiting your website and live chat with them. 🎉 Chatway Live Chat is a powerful live chat WordPress plugin Chatway live chat is a powerful AI chatbot & helpdesk live chat popup plugin. With Chatway live chat, easily integrate AI chatbot, live chat pop up, FAQ functionality & chat buttons like WhatsApp, Instagram, and more into your site, providing real-time assistance to visitors. Chatway live chat is user-friendly live chat plugin that effortlessly bolsters website engagement, offers real-time visitor customer support. 💬 What You Get With Chatway Live Chat Engage your website visitors and customers over live chat pop ups & provide customer support Add an AI chatbot to automate support: Use an AI chatbot to answer common questions instantly, assist visitors 24/7, reduce repetitive customer support work, and provide faster replies. The AI chatbot can learn from the data sources & website content, while your team stays in control and monitors AI support agent chatbot chats, step in anytime, and manage how the AI chatbot is used Show FAQ and reduce customer support live chat tickets Create separate live chat widget design for different websites and chat channels, or brands in one place with separate inboxes and widgets Content and file sharing within chat for improved helpdesk live chat customer support Allow you to monitor chats with support agents See which visitors currently visit your website and initiate live chat with them Add chat pop up buttons like WhatsApp, Instagram, Facebook Messenger, SMS, Telegram, Phone, Line, Email, TikTok, WeChat, Discord, Google Maps, Waze, and custom links Pending messages icon for incoming live chat messages when the Chatway live chat plugin isn’t launched Offer proactive live chat customer assistance Start live chat conversations with customers Assign agents & provide an enriching customer experience to web visitors Personalize your customer’s experience based on their chat history Add tags and custom data to conversations. This feature enables segmentation & personalized customer support for an optimized live chat experience Chat web app, Android & iOS mobile apps to manage live chat support on the go 🪄 Use Chatway Live Chat directly from your WordPress admin panel or as a standalone app Live chat with website visitors directly from the Chatway panel, use the AI chatbot to answer common questions automatically, or use Chatway inside your WordPress admin panel & provide customer support live chat to your website’s visitors. When logged-in visitors start a chat with you, their name, email, and profile picture are automatically synced with Chatway live chat, making it easy to see who you’re chatting with, while the AI chatbot can use the available data sources & website content, to provide faster responses. 👋 Chatway Live Chat & Helpdesk account A free Chatway live chat account will be created for you, the live chat popup script will be added to your website, and a click to chat popup widget will appear on your website. If you logout/remove the plugin, the chat widget will be removed. Use Chatway live chat to support customers manually with human agents, or add an AI support agent chatbot to automatically handle tickets. Stay on the free plan for basic live chat features, or upgrade to the paid plans to unlock unlimited chat history, automation, integrations, multi-seat access, and other premium features. Check out Chatway’s Live Chat pricing ⭐ ❓ Add FAQ to reduce customer support chat tickets Our WordPress live chat plugin includes FAQ to reduce customer support tickets. With the FAQ feature, users can access answers within the live chat popup, addressing common questions without needing support. This customizable FAQ tool helps reduce ticket volume and improve customer satisfaction. By providing relevant information directly in the live chat popup, users resolve their issues faster, making support more efficient 📱 Live Chat Anywhere Using Our Native Mobile Apps for iOS & Android Besides our web live chat app, the Chatway iOS and Android apps allow users to engage with website visitors. This mobile application offers real-time communication, enabling timely responses. Download the app now to stay connected and chat with visitors wherever you are. Download Chatway for iOS 🔗 Download Chatway for Android 🔗 🛒 Deep WooCommerce integration: Access to WooCommerce Visitors’ Cart & Orders data and WooCommerce Store Data Chatway live chat gives you access to visitor and store data directly inside the chat pop up window, making real-time support effortless. Instantly view order history, including purchased items and total order value, without asking for order numbers or switching tabs. See what’s in their cart, including total items and value, guide customers to checkout, recommend products & recover abandoned carts. Share clickable product links, suggest categories, and send active coupon codes, all within the chat popup. 🚀 Add chat buttons like WhatsApp, Messenger, and more With Chatway Live Chat, add chat buttons for WhatsApp, SMS, Instagram DM, Facebook Messenger, Telegram, Line, click-to-call, Email, TikTok, WeChat, Discord, Google Maps, Waze, and even create your own custom chat buttons. For example, add a WhatsApp chat button so users can chat with you through WhatsApp or their favorite chat channel. 💾 Canned responses saved replies for commonly asked questions Enhance your customer support with canned responses saved replies to common queries. This feature allows customer support chat agents to select and send standard responses, ensuring quick and consistent communication. Save time with the canned responses feature. 👩‍💻 Invite your team as agents to Chatway live chat Chatway live chat offers the option to invite teammates as agents or admins, facilitating collaborative customer live chat support. By adding agents, businesses can distribute workloads and ensure seamless customer service. Invite your team to work together effectively and provide excellent live chat customer support to website visitors using Chatway live chat. 🎨 Customize your live chat widget Create a customized live chat widget. Adjust colors, branding, and greetings to seamlessly integrate live chat, ensuring it looks perfect on your website. This personalized touch not only enhances visual appeal but also ensures a cohesive user experience, making live chat an integral and integrated part of your online presence. ✍️ Translate your live chat widget to other languages Translate the live chat widget into multiple languages. Let visitors interact in their preferred language with your click to chat widget. With a multilingual live chat, break down language barriers, providing a more user-friendly platform. Live chat becomes a versatile tool, ensuring that audiences can engage effortlessly, for a better customer support experience. If you use the AI chatbot, it can also automatically answer in any language, helping you deliver support to a global audience. 🧑‍🦱 View who’s currently visiting your website Using Chatway live chat see who’s currently visiting your website, engage a live chat session & provide customer support instantly. 💻 WhatsApp Business, Facebook Messenger & Instagram native integrations Connect your WhatsApp Business (connect existing WhatsApp numbers or new WhatsApp numbers), Facebook Messenger Business page & Instagram for Business to Chatway and receive any message sent through WhatsApp Business, Facebook Messenger live chat & Instagram DMs directly to Chatway live chat. Respond through Chatway live chat and manage all your WhatsApp Business, Facebook Messenger & Instagram DMs conversations in Chatway, streamlining your customer interactions and providing unified live chat. 📧 Email integration Set up a Chatway email address and receive emails to Chatway. Forward emails from your existing email address to Chatway live chat and create live chat tickets incoming emails. Simplify your communication, allowing you to conveniently respond to incoming emails from within Chatway live chat. 🙈 Mailchimp integration with live chat contacts Connect Chatway to MailChimp and sync your live chat contacts to your MailChimp audience. Send live chat contacts to MailChimp with options like double opt in and tags, so all your live chat contacts are synced. 🤖 Smart automations & workflows Create rule-based workflows that automatically respond to visitor actions and chat events. Send replies, route conversations to the right agents, assign chats, add internal notes, update contact details, and trigger follow-ups. Automations help you reduce repetitive work. 🔏 Live Chat Private Notes Agents can write notes and tag other teammates. Enhance team communication, allowing live chat real-time coordination and ensuring a more informed live chat customer support process. 📂 File sharing through live chat Collaborate through live chat file-sharing between agents and website visitors. This dual functionality enhances communication, ensuring swift live chat issue resolution and providing a seamless, interactive experience for both agents and visitors. 💪 Other powerful live chat features Unlimited live chat conversations – chat with all your visitors Unlimited websites – install Chatway live chat on all of your websites. Install Chatway live chat on any platform Post-chat automated surveys – send automated surveys to site visitors after their chat ends with a support team member to gather instant feedback and improve customer experience Email and push notifications – get email and push notifications for new live chat messages. Your visitors will also be notified via email when you answer they messages after leaving your website Collect visitors’ details – show a contact form before/after visitors send a message & collect email, name, phone, address or any custom field Email or download chat transcripts – download or email live chat transcripts to yourself or to your website’s visitors Quick actions – reply to specific messages sent by your visitors, delete or edit message (not available for visitors), and perform other actions while chatting with your visitors Widget and agent availability – set visibility hours for your live chat widget and working hours for your agents Advanced targeting options – show or hide the live chat widget on specific pages or based on the country of the visitor Live chat analytics – helpdesk agents’ activities and live chat conversations insights 🔗 Chatway Live Chat Demo Check out the Chatway live chat widget in action. Its intuitive live chat interface ensures easy navigation. Real-time messaging features highlight the platform’s effectiveness, while customizable options and robust admin controls offer versatility. The clean live chat layout enhance user experience, making it an ideal solution for businesses to boost customer engagement through live chat. Chatway Live Chat Demo website 🔗. 🔒 GDPR & data protection Chatway live chat uses flexible privacy settings aligned with GDPR and other data protection guidelines, doesn’t use cookies, and keeps all data minimal. This gives visitors stronger privacy and helps site owners reduce consent needs and simplify privacy and GDPR compliance. 🤗 Testimonials “Chatway saves us massive time and support costs. Their AI agent handles about 95% of incoming support requests automatically. It connects to our knowledge base and replies instantly across chat, email, and social messages. Setup was quick and the platform gets the job done.” Moshe F. Saraf, Pareto Solutions “Live chat and AI chatbot that work We are extremely satisfied with the live chat solution we use across all our websites – it works perfectly. The real-time translation is especially impressive, allowing us to manage sites in five different countries with ease. The new AI chatbot has made a big difference by helping us answer many inquiries quickly and efficiently. This has freed up valuable time for our customer service team to focus on more complex cases. The combination of live chat and an AI chatbot has truly elevated our customer experience.” Henrik Bennarp, Halle System “Transform Your Customer Engagement with Chatway – A 5-Star Experience! Chatway is a standout live chat plugin for WordPress. It’s lightweight, user-friendly, and enhances customer interactions without slowing down your site. Highly recommend for stellar customer service!” Menny Benady, Benady New Media “Smooth and easy Simple interface and a good way to engage with potential customers.” Matias Yabar-Davila, Coach Social

Create high-converting WooCommerce checkout pages, WooCommerce thank you pages & sales funnels with the highest-rated WordPress funnel builder. Funnel Builder for WordPress Hate the idea of paying high monthly costs for expensive and rigid funnel builders? You don’t need to anymore. Meet FunnelKit (formerly WooFunnels): The most intuitive and affordable Funnel Builder for WordPress. It makes the process of creating conversion-optimized WooCommerce checkout, beautiful opt-in pages, landing pages, one-click upsells and even thank you pages a breeze. FunnelKit Funnel Builder helps store owners by enhancing WooCommerce checkout conversions with pre-designed templates for every use case. You can create unlimited sales funnels to attract visitors and guide them toward becoming loyal customers. FunnelKit provides you with pre-built templates that are 100% mobile-responsive and look great on all devices. You can find templates for designing custom WooCommerce checkouts, sales pages, lead generation pages, order bumps, one-click upsells, and thank you pages. You can even customize these templates with the page builder of your choice. Use FunnelKit’s Funnel Builder to create: Optimized WooCommerce checkout pages (global & one page checkouts) Beautiful sales/ landing and opt-in pages. Highly targeted order bumps Rule-based one-click upsell offers Custom thank you or order confirmation pages Get ready to attract more paying customers to your business! WHY DO YOU NEED A SALES FUNNEL? A sales funnel takes the users from downloading a lead magnet to buying your product or service. Not only that, it boosts your average order value through order bumps and one-click upsells. Here are some major benefits of a sales funnel: Lesser Distractions: Users go from one step to the next without any exit points along the way. Higher Returns on Ad Spends: Creating optimized user journeys allows you to maximize returns on ad spends. Greater Order Value: Showing customers relevant pre and post-purchase offers, they can accept with one click, hence increasing the order value. Higher Conversion Rates: With marketing automation added to your sales funnel, you can bring abandoned users back to complete their purchase. Let’s explore the essential features of FunnelKit. FUNNEL BUILDER LITE FEATURES Optin & Sales Pages Create lead capture or squeeze pages using our conversion-optimized templates. Our templates offer a clean and minimalist design to help you generate leads. Use our pre-built templates, widgets and shortcodes to customize your Opt-in Pages and sales pages. Customized WooCommerce Checkout Page Design beautiful and optimized WooCommerce checkout pages for your store. FunnelKit’s every WooCommerce checkout page template includes trust seals, product guarantees, customer reviews, and more. Customize your WooCommerce checkout page for more conversions with these proven techniques. TRULY FLEXIBLE WOOCOMMERCE CHECKOUT FIELD EDITOR While most checkout field editors let you simply rearrange fields in rigid sections, our field editor is built to give you extreme flexibility. It’s the most advanced WooCommerce checkout solution, engineered from the ground up that lets you: Create your own sections Drag and drop fields within sections Re-order and remove fields you don’t need You can of course create a store checkout in WooCommerce or add products to make it product-specific. Customizable WooCommerce Thank You Pages The default thank you page looks bland and isn’t optimized to carry the conversation forward. With our highly customizable templates and widgets, you can create beautiful order confirmation pages. Templates for Every Step With FunnelKit Funnel Builder, you get highly customizable templates for each step of the funnel. Every template is thoughtfully built and highly optimized for mobile, tablet, and desktop. Contacts Activity In-depth Customer Insights to get insights into every customer – total spend, offers accepted, spend at each step & more. You can see the contacts entering your funnel and see detailed analytics in real-time. What’s more? You can choose to send the contacts over to your CRM or nurture them using FunnelKit Automations – one of the most popular marketing automation and broadcast CRM for WordPress. Performance Dashboard The Performance Dashboard gives you a bird’s eye view of the whole funnel builder. Here’s what you can see right inside your WordPress dashboard: The total number of contacts, orders, and revenue Revenue generated per contact Best performing funnel and pages – See the leaderboard to know what’s working and what’s not Recent activities – A log to track the users’ actions in real-time FUNNEL BUILDER PRO FEATURES Opt-in pop-ups/Lightbox When a user clicks on the CTA button placed on the Opt-in page, the form pop-ups are on their screen. It allows you to capture leads in two steps, hence helping maximize conversions. Conversion Optimized WooCommerce Checkout Pages Your checkout doesn’t necessarily need to be just a single product-focused. You can add multiple products, allowing users to accept one or more out of the list. Furthermore, use all these WooCommerce Checkout Optimizations to minimize cart abandonment. You can even create offers such as buy two get one free or buy three get two free, allowing users to make a choice and pick a deal they love. AOV-Boosting Order Bumps Order Bumps are the offers made to the user on the WooCommerce checkout page. One can add them to the cart with one click. Rule-based order bumps to show or skip a bump based on the cart items, cart total, coupons used, & more. Different order bump skin options to make the bump match brand colors Different display positions for the order bump Compatible with WooCommerce Subscriptions & Membership-based products. One-Click Upsells With post-purchase upsells, secure the immediate order before pitching other offers. Users can accept them with a single click, which boosts the store’s average order value. The friction-free purchases enhance user experience after the WooCommerce checkout page. Rule-based upsells to present offers based on item(s) bought, payment gateway used, order total & more. Mobile-responsive, pre-built one-click upsell offer page templates for Elementor. Dynamic Offers Paths to link one offer with another and display offers based on the previous offer’s acceptance. Multiple upsells on a single page. Ability to separately charge a shipping fee on the upsell product. In-Depth Analysis Get deep insights into your funnels and the revenue they generate for your store. View the number of visits, total revenue, revenue per visit, and more for each funnel separately. You can select the date range and view the user’s activity during that period. What’s more? You can view the conversion rate and revenue for every step in the funnel. When you’re equipped with data, you can make meaningful decisions and connect the dots. All Premium Templates With Funnel Builder Pro, you get access to our entire library of stylish-looking, conversion-optimized templates for all pages, from Opt-in to WooCommerce checkouts to the Thank you pages. Due to our deep integration with the page builder, you can customize all the funnel pages in Elementor. But if you wish to use any other page builder of your choice, FunnelKit gives you the liberty to do that too. Use the personalized codes and design the page you want. A/B Testing With FunnelKit, you can split test any page in the funnel. Want to know a single WooCommerce checkout converts better or a multi-step checkout page? Or offering one order bump work in favor or multiple bumps? A/B testing is the answer. Divide the traffic and send them over to different pages to study which path gives out better conversions. Split test products offered A/B test product prices – analyze which price converts better See which page design leads to more sales. Try out varying headings and sales copy to promote the one that converts best. These would help you nail the products and sales page copy that resonates the most with your customers. Full Feature List Unlimited Funnels: There is no limit on the number of funnels you can create in FunnelKit. Go ahead and design to your heart’s content. Ready to Use Templates: FunnelKit offers you conversion-optimized attractive pre-built templates that can be imported with one click and save you a whole lot of time. In-line forms & Pop-Ups: You can choose to have the Opt-in form embed on the page or open in a separate pop-up window. One-step, two-step & three-step WooCommerce checkouts: You can choose to design a one-step or multi-step checkout form for your sales funnel. Flexible Checkout Fields Editor: Rearrange sections, drag & drop fields to re-order them, add new fields – HTML, radio box, checkbox, text, and many more on your checkout page. Checkout Discounting: With Funnel Builder Pro, you would be able to apply discounts to your products displayed on the WooCommerce checkout page, and who doesn’t love discounts!? Offering Product Choice: Give your customers the option to choose the exact product variant they wish to buy from multiple options right on the checkout page. It can be in the form of a checkbox or radio buttons; however, you want to display them. WooCommerce Checkout Page Optimization: We have a range of optimization options available such as Google Address Autocomplete, Express pay options, multi-step field preview feature, auto-apply coupon codes and more. Live Cart Capturing: Save your users’ email addresses as soon as they enter them in the field. This helps in sending automated emails, especially in the case of an abandoned cart. Cart Abandonment Tracking: Track cart abandonment rate, recovery rate, lost carts, recovered revenue, and more. Tweak email body, subject line, discount amount, and delay for better recovery results. Rule-based Order Bumps: Conditions such as cart total, cart items, category, coupon(s) used to define what bump offer would be made to the customer. These are compatible with variable subscriptions, and membership-based products. Multiple Bumps on Checkout: More than one Order Bump offers can also be made on one WooCommerce checkout page. The customer can add one or more bumps to their cart. With each click to add the bump, the order total gets updated. One-Click Upsell & Downsells: Decide if you want to make an Upsell or Downsell offer to your customers based on the item purchased, cart total, and more. You can even link multiple offers together depending on such conditions. Multiple upsells on a page: Having more than one upsell product on a page offers more options to the user to choose from, and in turn, increases the conversion rate. Smart Skip Option: You can skip showing some offers to our customers if they had already bought it before or if it’s a part of their current cart. Just set the rules to avoid making overlapping offers. A/B Testing: A/B test your complete funnel. Split test prices, offers, products, copy, page design, of your order bump, WooCommerce checkout page, one-click upsells. Contacts Reporting: Track which user bought what product and rejected which offer at a glance. Also, analyze how much money you made through that one contact’s purchase. In-depth Analytics: Analyse each funnel based on the total number of visits, total revenue, revenue per visit, revenue per step, and so on. Integrations Elementor: FunnelKit deeply integrates with Elementor to provide you with templates for all funnel pages from Opt-in to WooCommerce Checkout, and Thank you pages. Elementor also has special widgets for building any page from scratch. Divi: We integrate with Divi and have pre-built checkout page templates for you to try. You can customize a Shopify style checkout or our most popular Minimalist template in Divi. Oxygen: FunnelKit has a range of templates that you can customize and build with the help of Oxygen page builder. Gutenberg: FunnelKit deeply integrates with Gutenberg to give you a nice feeling of editing your funnel pages in WordPress Gutenberg builder. Bricks: FunnelKit’s deep integration with Bricks page builder enables you to design beautiful, high-converting funnels. Use drag-and-drop elements to customize pre-designed templates or create one from scratch using Bricks. Other Page Builders: You can use any other page builder of your choice, like Beaver, Thrive, or others, to customize the funnel pages. Use the custom shortcodes to create and personalize any page on the builder. LearnDash: FunnelKit integrates via WooCommerce with the popular LMS plugin, LearnDash, allowing you to auto-enroll leads into your free course with a single click. Go beyond funnels with Marketing Automation Why stop at the sales funnel when you can go beyond marketing automation? Use email marketing to recover abandoned carts and bring customers back to the funnel. Offer time-bound coupon codes to your customers to make them complete their purchase sooner rather than later. With the free version of FunnelKit Automations, you get the following features: Create an abandoned cart recovery sequence. Live capture the carts to keep track of abandonment and recovery. Design a post-purchase follow-up sequence to help you build better bonds with your customers. Set a time delay to your mails to send them at a strategically pre-defined time. Personalized discount coupon codes and set expiry on them. Define rules based on which the automated emails and coupon codes would be sent to the users. Track abandoned carts, recovered carts, and revenue- all in real-time. Funnel Builder plugin is best for? eCommerce Store Owners Course Creators Coaches / Trainers Dropshippers Businesses Artists & Photographers Bloggers Everyone … Why us? As an agency back in the day, serving one-on-one clients and building solutions on top of WordPress and WooCommerce, we realized that there weren’t many smart solutions available to build sales funnels in WordPress, and so we decided to build one. A solution with a seamless user experience that does not bind the user into paying hundreds of dollars every month. All of this led us to create – FunnelKit – an interface that is designed keeping the users in mind. And now you can enjoy a very intuitive and guided user experience to create your sales funnel within minutes without hiring a developer or a designer. It’s the ultimate all-in-one Funnel Builder for WordPress, WooCommerce checkout manager and the complete funnel building solution.