Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons vs Duzz Portal – Stripe Custom Customer Payments

Live chat with your WordPress website visitors. Provide customer support using the Chatway AI chatbot and live chat app, FAQ, helpdesk, chat buttons including WhatsApp, Facebook Messenger, Instagram & more with a click to chat interface. The AI support agent chatbot picks up support tickets automatically, so human agents can focus on more complex issues. Chatway live chat is an AI chatbot & helpdesk live chat app for communicating better & providing live chat customer support. Customers can start a chat using the live chat button, while the AI chatbot answers questions, automates customer support, and lets your team step in when needed. ✨ Chatway AI Chatbot with full human control Chatway AI Chatbot helps businesses automate customer support, answer common questions, and assist website visitors 24/7. The AI chatbot learns learns from your data sources and website content, and can access WordPress and WooCommerce data such as pages, posts, products, orders, and cart information. It can reduce repetitive support work, improve response times, and help your team handle more conversations with full human control. Your team monitors AI support agent chatbot conversations, step in whenever needed, manage how the AI chatbot responds and ensure high customer support quality. The AI chatbot will also help with live chat sales questions instantly. 👩‍💻 Why do you need Helpdesk Live Chat for your website? Real-Time Customer Support: Live chat enables instant assistance. Live chat facilitates quick issue resolution AI Chatbot Support: Add an AI chatbot to your website to answer common questions instantly, assist visitors 24/7, and reduce repetitive support requests. The AI chatbot learns from the data sources & website content, helping deliver relevant answers while your human agents monitor AI support agent chatbot conversations, step in anytime, and manage how the AI chatbot is used Lead Generation: Utilize helpdesk live chat, FAQ, chat buttons (WhatsApp, Facebook Messenger, Instagram & more). Initiate conversations & answer inquiries converting interest into leads through live chat Customer Feedback and Surveys: Embed helpdesk live chat pop up to gather feedback. Engage in real-time conversations & collect insights using live chat surveys Sales Support: Boost WooCommerce sales by integrating live chat & FAQ for personalized customer assistance. Offer real-time customer support, enhancing the overall shopping experience Technical Customer Support: Provide live chat support & FAQ for technical queries Visitor Engagement and Retention: Implement helpdesk live chat & FAQ to engage website visitors Live Visitors: See who’s currently visiting your website and live chat with them 🎉 Chatway Live Chat is a powerful live chat WordPress plugin Chatway live chat is a powerful AI chatbot & helpdesk live chat popup plugin. With Chatway live chat, easily integrate AI chatbot, live chat pop up, FAQ functionality & chat buttons like WhatsApp, Instagram, and more into your website. Chatway live chat is live chat plugin that offers real-time visitor sales & customer support. 💬 What You Get With Chatway Live Chat Engage your website visitors and customers over live chat pop ups & provide customer support Add an AI chatbot to automate support: Use an AI chatbot to answer common questions instantly, assist visitors 24/7, reduce repetitive customer support work, and provide faster replies. The AI chatbot can learn from the data sources & website content, while your team stays in control and monitors AI support agent chatbot chats, step in anytime, and manage how the AI chatbot is used Create a public Help Center and knowledge base, add FAQs to your chat widget, and add customer support live chat to your Help Center so visitors can find answers or contact your team Create separate live chat widget design for different websites and chat channels, or brands in one place with separate inboxes and widgets Content and file sharing within chat for improved helpdesk live chat customer support Allow you to monitor chats with support agents See which visitors currently visit your website and initiate live chat with them Add chat pop up buttons like WhatsApp, Instagram, Facebook Messenger, SMS, Telegram, Phone, Line, Email, TikTok, WeChat, Discord, Google Maps, Waze, and custom links Pending messages icon for incoming live chat messages when the Chatway live chat plugin isn’t launched Offer proactive live chat customer assistance Start live chat conversations with customers Assign human agents & AI agents Personalize your customer’s experience based on their chat history Add tags and custom data to conversations. This feature enables segmentation & personalized customer support for an optimized live chat experience Chat web app, Android & iOS mobile apps to manage live chat support on the go 🪄 Use Chatway Live Chat directly from your WordPress admin panel or as a standalone app Live chat with website visitors directly from the Chatway panel, use the AI chatbot to answer common questions automatically, or use Chatway inside your WordPress admin panel & provide customer support live chat. When logged-in visitors start a chat with you, their name, email, and profile picture are automatically synced with Chatway live chat, while the AI chatbot can use the available data sources & website content. 👋 Chatway Live Chat & Helpdesk account A free Chatway live chat account will be created for you, the live chat popup script will be added to your website, and a click to chat popup widget will appear on your website. If you logout/remove the plugin, the chat widget will be removed. Use Chatway live chat to support customers manually with human agents, or add an AI support agent chatbot to automatically handle tickets. Stay on the free plan for basic live chat features, or upgrade to the paid plans to unlock unlimited chat history, automation, integrations, multi-seat access, and other premium features. Check out Chatway’s Live Chat pricing ⭐ ❓ Add FAQ to reduce customer support chat tickets Our WordPress live chat plugin includes FAQ to reduce customer support tickets. With the FAQ feature, users can access answers within the live chat popup, addressing common questions without needing support. This customizable FAQ tool helps reduce ticket volume and improve customer satisfaction. By providing relevant information directly in the live chat popup, users resolve their issues faster, making support more efficient 📱 Live Chat Anywhere Using Our Native Mobile Apps for iOS & Android Besides our web live chat app, the Chatway iOS and Android apps allow users to engage with website visitors. This mobile application offers real-time communication, enabling timely responses. Download the app now to stay connected and chat with visitors wherever you are. Download Chatway for iOS 🔗 Download Chatway for Android 🔗 🛒 Deep WooCommerce integration: Access to WooCommerce Visitors’ Cart & Orders data and WooCommerce Store Data Chatway live chat gives you access to visitor and store data directly inside the chat pop up window. Visitors can track their orders, view order details, and access their cart directly from the chat widget. Instantly view order history, including purchased items and total order value, without asking for order numbers or switching tabs. See what’s in their cart, including total items and value, guide customers to checkout, recommend products & recover abandoned carts. Share clickable product links, suggest categories, and send active coupon codes, all within the chat popup. 🚀 Add chat buttons like WhatsApp, Messenger & more With Chatway Live Chat, add chat buttons for WhatsApp, SMS, Instagram DM, Facebook Messenger, Telegram, Line, click-to-call, Email, TikTok, WeChat, Discord, Google Maps, Waze, and even create your own custom chat buttons. For example, add a WhatsApp chat button so users can chat with you through WhatsApp or their favorite chat channel. 💾 Canned responses saved replies for commonly asked questions Enhance your customer support with canned responses saved replies to common queries. This feature allows customer support chat agents to select and send standard responses. Save time with the canned responses feature. 👩‍💻 Invite your team as agents to Chatway live chat Chatway live chat offers the option to invite teammates as agents or admins, facilitating collaborative customer live chat support. By adding agents, businesses can distribute workloads and ensure seamless customer service. Invite your team to work together effectively and provide excellent live chat customer support to website visitors using Chatway live chat. 🎨 Customize your live chat widget Create a customized live chat widget. Adjust colors, branding, and greetings to seamlessly integrate live chat, ensuring it looks perfect on your website. This personalized touch not only enhances visual appeal but also ensures a cohesive user experience, making live chat an integral and integrated part of your online presence. ✍️ Translate your live chat widget to other languages Translate the live chat widget into multiple languages. Let visitors interact in their preferred language with your click to chat widget. With a multilingual live chat, break down language barriers, providing a more user-friendly platform. Live chat becomes a versatile tool, ensuring that audiences can engage effortlessly, for a better customer support experience. If you use the AI chatbot, it automatically answers in any language, helping you deliver support to a global audience. 🧑‍🦱 View who’s currently visiting your website Using Chatway live chat see who’s currently visiting your website, engage a live chat session & provide customer support instantly. 💻 WhatsApp Business, Facebook Messenger & Instagram native integrations Connect your WhatsApp Business (connect existing WhatsApp numbers or new WhatsApp numbers), Facebook Messenger Business page & Instagram for Business to Chatway and receive any message sent through WhatsApp Business, Facebook Messenger live chat & Instagram DMs directly to Chatway live chat. Respond through Chatway live chat and manage all your WhatsApp Business, Facebook Messenger & Instagram DMs conversations in Chatway, streamlining your customer interactions and providing unified live chat. 📧 Email integration Set up a Chatway email address and receive emails to Chatway. Forward emails from your existing email address to Chatway live chat and create live chat tickets incoming emails. Simplify your communication, allowing you to conveniently respond to incoming emails from within Chatway live chat. 👾 Chatway API & Webhooks Developers can use the Chatway API & Webhooks to connect Chatway live chat, AI chatbot, contacts, conversations, and customer support workflows with their own apps, websites, CRMs, and internal tools. Use the API to build custom live chat integrations, sync chatbot and customer data, automate support processes, and extend Chatway for your business needs. Explore Chatway API docs 🔗 🙈 Mailchimp integration with live chat contacts Connect Chatway to MailChimp and sync your live chat contacts to your MailChimp audience. Send live chat contacts to MailChimp with options like double opt in and tags, so all your live chat contacts are synced. 🤖 Smart automations & workflows Create rule-based workflows that automatically respond to visitor actions and chat events. Send replies, route conversations to the right agents, assign chats, add internal notes, update contact details, and trigger follow-ups. Automations help you reduce repetitive work. 🔏 Live Chat Private Notes Write notes and tag other teammates. Enhance team communication, allowing live chat real-time coordination and ensuring a more informed live chat customer support process. 📂 File sharing through live chat Collaborate through live chat file-sharing between agents and website visitors. This functionality enhances communication, ensuring swift live chat issue resolution and providing a seamless experience for both agents & visitors. 💪 Other powerful live chat features Unlimited live chat conversations – chat with your visitors Unlimited websites – install Chatway live chat on all of your websites. Install Chatway live chat on any platform Post-chat automated surveys – send automated surveys to site visitors after their chat ends with a support team member to gather instant feedback Email and push notifications – get email and push notifications for new live chat messages. Your visitors will also be notified via email Collect visitors’ details – show a contact form before/after visitors send a message & collect email, name, phone, address or any custom field Email or download chat transcripts – download or email live chat transcripts to yourself or to your website’s visitors Quick actions – reply to specific messages sent by your visitors, delete or edit message (not available for visitors), and perform other actions while chatting with your visitors Widget and agent availability – set visibility hours for your live chat widget and working hours for your agents Advanced targeting options – show or hide the live chat widget on specific pages or based on the country of the visitor Live chat analytics – helpdesk agents’ activities and live chat conversations insights 🔗 Chatway Live Chat Demo Check out the Chatway live chat widget in action. Its intuitive live chat interface ensures easy navigation. Real-time messaging features highlight the platform’s effectiveness, while customizable options and robust admin controls offer versatility. The clean live chat layout enhance user experience, making it an ideal solution for businesses to boost customer engagement through live chat. Chatway Live Chat Demo website 🔗. 🔒 GDPR & data protection Chatway live chat uses flexible privacy settings aligned with GDPR and other data protection guidelines, doesn’t use cookies, and keeps all data minimal. This gives visitors stronger privacy and helps site owners reduce consent needs and simplify privacy and GDPR compliance. 🤗 Testimonials “Chatway saves us massive time and support costs. Their AI agent handles about 95% of incoming support requests automatically. It connects to our knowledge base and replies instantly across chat, email, and social messages. Setup was quick and the platform gets the job done.” Moshe F. Saraf, Pareto Solutions “Live chat and AI chatbot that work We are extremely satisfied with the live chat solution we use across all our websites – it works perfectly. The real-time translation is especially impressive, allowing us to manage sites in five different countries with ease. The new AI chatbot has made a big difference by helping us answer many inquiries quickly and efficiently. This has freed up valuable time for our customer service team to focus on more complex cases. The combination of live chat and an AI chatbot has truly elevated our customer experience.” Henrik Bennarp, Halle System “Transform Your Customer Engagement with Chatway – A 5-Star Experience! Chatway is a standout live chat plugin for WordPress. It’s lightweight, user-friendly, and enhances customer interactions without slowing down your site. Highly recommend for stellar customer service!” Menny Benady, Benady New Media

Duzz Custom Portal is designed to help small service-based businesses dynamically interact with their customers right from their website. Our Stripe payments integration does what no other plugin can do: make customized payments on a project by project basis. Let your website work for you. Engage in real-time chats, foster stronger customer relationships, and enhance your revenue potential, all in one unified platform. With Duzz Custom Portal, you’re not just waiting around for contact form inquiries – you’re proactively reaching out, and most importantly, offering a payment flexibility that no other plugin currently offers. Distinctively standing apart from other Stripe-integrated platforms, Duzz Custom Portal pioneers a dynamic payment system. Instead of restricting businesses to fixed product prices or generic donation sums, our portal is the first of its kind to empower businesses with per-project invoicing. Tailor your charges, adding line items for every project facet, and presenting your clients with a clear, customized invoice. This powerful, highly customizable plugin comes ready to use out of the box, transforming your website from a static display into a customer outreach and connection tool. Features Stripe payments integration Status Feed for customers to track their project progress like tracking a FedEx Package Progress Bar showing each stage as the project progresses Data connections between Advanced Custom Fields (ACF) and WPForms Tag customers in the feed to send them email updates Invite customers to the project Bot updates when project is updated Auto welcome message for website visitors Security Duzz Custom Portal operates on a zero trust system, so your customers aren’t logging into the WordPress backend, which could be a security vulnerability. Customers don’t create an account or password, a factor that often leads to a 30% loss in sales as customers don’t want to create an account. Instead, they get a unique tracking number and link, just like a FedEx Package. The plugin is designed to allow the addition of a password system if needed in the future. For security purposes, limited data is included on the page your customers view. But it is possible to update the code if you know PHP so that fields and data are viewable by the customer. That’s not currently included in the plugin. Duzz is only as secure as your hosting provider and WordPress security plugins. Avoid storing sensitive customer information. Do not collect social security numbers or other personal ID numbers. Requirements While Duzz Custom Portal works out of the box, for full functionality, we suggest the following: – Advanced Custom Fields (ACF) basic version from WordPress repository – WPForms basic for simple fields for Name and Email – WPForms Plus for fancy fields that allow full Duzz functionality – Hosting provider should allow PHP emails as Duzz does not currently use SMTP. -Hosting provider that allows you to turn off server side caching. WEB HOSTING REQUIREMENTS Because of these extra requirements for Duzz Custom Portal, many hosting providers might not be compatible. Your site will become more dynamic and increase the usage the CPU usage of your site as your site will get more usage with all the customer interactions. The main issue though is that since Duzz Custom Portal makes your site more dynamic and interactive, any hosting provider with heavy server side caching could prevent customer pages from updating. Avoid GoDaddy Managed WordPress as they have the most heavy server side caching. GoDaddy Managed WordPress does not allow you to turn off server side caching. We recommend Siteground as they allow you to turn off server side caching with their SG Optimizer plugin. They also allow for 300 PHP emails per hour. And they are recommended for security purposes. If you plan to use Siteground, support us with our REFERRAL LINK: Click here for our referral External Libraries This plugin utilizes Composer for dependency management, which means an autoloader is in place for handling PHP classes and libraries. If you’re a developer wanting to understand the structure or extend the functionality, be aware of this setup. Composer: – Used For: Dependency management for PHP. – Source: https://getcomposer.org/ – Autoloader Path: duzz-custom-portal/vendor/autoload.php Featherlight: – Used For: Lightweight jQuery lightbox. – Source: https://github.com/noelboss/featherlight – Included Version: duzz-custom-portal/js/featherlight.js Stripe: – Used For: Handling online payments. – Source: https://github.com/stripe/stripe-php – Included Version: duzz-custom-portal/vendor/stripe/stripe-php Select2: – Used For: Making long dropdowns more user-friendly. – Source: https://github.com/select2/select2 – Included Version: duzz-custom-portal/vendor/select2/select2 Feel free to review the original, non-altered source on the provided links. These libraries are included in this plugin in good faith, with the intention of enhancing functionality, and all rights and credits belong to their respective authors. Third-Party Service Integration Stripe Our plugin integrates with Stripe to provide enhanced payment functionalities. This means that some data might be transmitted to Stripe’s servers when using the payment features of our plugin. Service Provider: Stripe Service Link: Stripe Purpose of Integration: Our plugin uses Stripe to handle payments and payment-related functionalities, ensuring secure and efficient transactions for users. Data Shared: The plugin sends payment-related data, such as transaction details and card information, to Stripe. No personal data is stored by our plugin; all sensitive data is handled by Stripe directly. Terms of Use: You can review Stripe’s terms of service here. Privacy Policy: For more details on how Stripe handles your data, please refer to their privacy policy here. We encourage all users to review Stripe’s terms and privacy policy to fully understand how your data is used and protected. By using the payment features of our plugin, you agree to Stripe’s terms of service and privacy policy. Legal & Security Notice Regarding Stripe Integration Integration Permission: Stripe provides a robust API and encourages developers to integrate its services with their applications, plugins, or platforms. Our integration with Stripe in the Duzz Custom Portal plugin is based on the permissions and guidelines provided by Stripe for such integrations. No Direct Association with Stripe: While we have integrated Stripe’s services into our plugin for enhanced payment functionalities, it’s essential to clarify that we have no direct association, partnership, or endorsement from Stripe. Any questions, concerns, or issues related to Stripe’s services should be directed to Stripe’s official support channels. Security Assurance: Stripe is known for its rigorous security standards, and we’re committed to adhering to them. Here’s how we ensure the security of your transactions: Credit Card Information: At no point does our plugin or any component of your WordPress site store credit card details. When a user inputs their credit card information, it’s directly processed by Stripe. This ensures the highest level of security, as all sensitive data is managed directly by Stripe, which employs state-of-the-art security measures. Compliance with Stripe’s Security Guidelines: Our integration with Stripe strictly follows their security guidelines. This means that any updates or security practices recommended by Stripe are implemented in our plugin to ensure consistent security. Data Handling: While our plugin facilitates the payment process, all the crucial transaction data and processing are handled directly by Stripe. This means that we do not have access to sensitive transaction details, adding an additional layer of privacy and security for the end-users. We always encourage users and administrators to keep plugins updated and periodically review and ensure the security of their website.