ChatSupport vs Really Simple Security – Simple and Performant Security (formerly Really Simple SSL)

With the ChatSupport plugin, you can easily add a live chat widget to your WordPress site. Start providing direct support to your web visitors and increase sales by answering questions and resolving problems instantly. ChatSupport comes with all you need to start converting your website visitors into loyal customers. Not every customer wants a phone call – give your web visitors the option to choose how they contact you. Our free plan comes with everything you need to get started! With our simple and intuitive dashboard, you can answer chats from multiple websites through one platform. Connect with your website visitors, customize your widget’s style and behavior and analyze your web traffic direct from your chat dashboard. Start giving your website visitors a personalized experience every time with ChatSupport. ChatSupport benefits Manage all interactions through one simple dashboard Take multiple chats at the same time to maximize your team’s reach. See who is on your website and start conversations with the live visitor queue. Add notes to conversations for your team and re-assign chats for efficient team collaboration Capture leads with a pre-chat survey. Use proactive chat to engage visitors and get the conversation started Build lasting relationships with your customers Analyze your web traffic and gain valuable insights Send targeted outbound messages through chat, announcement, and email campaigns. How it works with WordPress The ChatSupport plugin allows you to add a chat widget to your WordPress-powered website with just a few clicks. FAQs What is ChatSupport? ChatSupport is the most simplified form of real-time customer service in the online world. It helps you convert leads, drive sales, and build lasting relationships with visitors and customers. You can find out more about ChatSupport here and the chat console used by clients can be found under here and the CDN we use for resources are pointed to here. How do I start using ChatSupport? If you already have a ChatSupport account, you just need to activate the plugin to add the widget to your site. If not, you can create a free account here. How much does ChatSupport cost? We have plans for all needs. Our free plan is free forever and contains all the essentials you need. You can also try our pro-plan free for 30 days to see which plan meets your needs. Can I customize my chat widget? Yes. You can customize your widget’s color scheme, icon, and position to match your brand. Can I answer chats myself? Absolutely! All you need to do is set your status to available and you’ll be ready to start answering chats from your web visitors. Can I auto-assign chats to available team members? Yes. Chats can be auto-assigned to team members. You can choose to auto-assign chats or have team members accept or reject a chat. Can I reassign chats to other available team members? Yes. You can transfer a chat at any time to another team member. Is it possible to proactively engage visitors on my site? Through proactive chat, you can trigger the widget to pop up for new visitors on your site with a custom message. This helps to start the conversation and engage your web traffic. Can I start conversations with visitors? Yes. Using the live visitor queue you can see who is live on your website and the page they are on. From there, you can proactively start a conversation. Is chat history saved? Yes. The history of all conversations is saved in your chat dashboard and you can access it anytime. Can I be assigned more than one chat? Yes. Team members can be assigned and handle up to three chats simultaneously. Can I view information on my visitors, leads, and customers? Absolutely. All your web visitor, lead, and customer details will be stored in the chat dashboard. You can use this data to gain insights to improve your website and support. Can I send targeted messages to my customers through ChatSupport? Through ChatSupport you can send targeted outbound chat, announcement, and email campaigns.

Easily improve site security with WordPress Hardening, Two-Factor Authentication (2FA), Login Protection, Vulnerability Detection and SSL certificate. Really simple, Effective and Performant WordPress Security Really Simple Security is the most lightweight and easy-to-use security plugin for WordPress. It secures your WordPress website with SSL certificate generation, including proper 301 https redirection and SSL enforcement, scanning for possible vulnerabilities, Login Protection and implementing essential WordPress hardening features. We believe that security should have the absolute minimum effect on website performance, user experience and maintainability. Therefore, Really Simple Security is: Lightweight: Every security feature is developed with a modular approach and with performance in mind. Disabled features won’t load any redundant code. Easy-to-use: 1-minute configuration with short onboarding setup. Security Features Easy SSL Migration Migrates your website to HTTPS and enforces SSL in just one click. 301 redirect via PHP or .htaccess Secure cookies Let’s Encrypt: Install an SSL Certificate if your hosting provider supports manual installation. Server Health Check: Your server configuration is every bit as important for your website security. WordPress Hardening Tweak your configuration and keep WordPress fortified and safe by tackling potential weaknesses. Prevent code execution in the uploads folder Prevent login feedback and disable user enumeration Disable XML-RPC Disable directory browsing Username restrictions (block ‘admin’ and public names) and much more.. Vulnerability Detection Get notified when plugins, themes or WP core contain vulnerabilities and need appropriate action. Login Protection Allow or enforce Two-Factor Authentication (2FA) for specific user roles. Users receive a two-factor code via Email. Improve Security with Really Simple Security Pro Protect your site with all essential security features by upgrading to Really Simple Security Pro. Advanced SSL enforcement Mixed Content Scan & Fixer. Detect files that are requested over HTTP and fix them to HTTPS, both Front- and Back-end. Enable HTTP Strict Transport Security and configure your site for the HSTS Preload list. Firewall Really Simple Security Pro includes a performant and efficient WordPress firewall, to stop bots, crawlers and bad actors with IP and username blocks. 404 blocking – Blocks crawlers as they trigger unusual numbers of 404 errors. Region blocking – Only allow/block access to your site from specific regions. Automated and customisable Firewall rules. IP blocklist and allowlist. Security Headers Security headers protect your site visitors against the risk of clickjacking, cross-site-forgery attacks, stealing login credentials and malware. Independent of your Server Configuration, works on Apache, LiteSpeed, NGINX, etc. Protect your website visitors with X-XSS Protection, X-Content-Type-Options, X-Frame-Options, a Referrer Policy and CORS headers. Automatically generate your WordPress-tailored Content Security Policy. Vulnerability Measures When a vulnerability is detected in a plugin, theme or WordPress core you will get notified accordingly. With Vulnerability Measures, you can configure simple but effective measures to make sure that a critical vulnerability won’t remain unattended. Force update: An update process will be tried multiple times until it can be assumed development of a theme or plugin is abandoned. You will be notified during these steps. Quarantine: When a plugin or theme can’t be updated to solve a vulnerability, Really Simple Security can quarantine the plugin. Advanced Site Hardening Choose a custom login URL Automated File Permissions check and fixer Rename and randomize your database prefix Change the debug.log file location to a non-public folder Disable application passwords Control admin creation Disable HTTP methods, reducing HTTP requests Login Protection Secure your website’s login process and user accounts with powerful security measures. Two-Step verification (Email login) 2FA (two factor authentication) with TOTP Passwordless login with passkey login Enforce strong passwords and frequent password change Limit Login Attempts With Limit Login Attempts you can configure a threshold to temporarily or permanently block IP addresses or (non-existing) usernames. You can also throw a CAPTCHA after a failed login (hCaptcha or Google reCaptcha) Access Control Restrict access to your site for specific regions. Add specific IP addresses or IP ranges to the Blocklist or Allowlist. Useful Links Documentation Security Definitions Translate Really Simple Security Issues & pull requests Feature requests Love Really Simple Security? If you want to support the continuing development of this plugin, please consider buying Really Simple Security Pro, which includes some excellent security features and premium support. About Really Simple Plugins Our mission is to make complex WordPress requirements really easy. Really Simple Security is developed by Really Simple Plugins. For generating SSL certificates, Really Simple Security uses the le acme2 PHP Let’s Encrypt client library, thanks to ‘fbett’ for providing it. Vulnerability Detection uses WP Vulnerability, an open-source initiative by Javier Casares. Want to join as a collaborator? We’re on GitHub as well!