Chatster vs Chatbot to boost conversions by Joonbot

Introduction Chatster is a WooCommerce extension that allows real time chat with visiting users, supports your website growth with a BOT that will try to answer your customer questions and allows users to send messages and ask questions. The plugin is customizable, you can choose chat colors, bot image, screen position and much more.. Plenty of options are available for the front chat as well as the admin area. The chat system will balance the load of customers across all admins that have selected to be online. You can select the maximum number of users you want to chat with simultaneously and Chatster will create a queue, inform the customers of their queue status and display in the admin chat the total number of user waiting. One of the cool features is the possibility to search product and pages without leaving conversation and attach them directly to the chat, where the customer can see and even follow the link. The Bot helper will be your delegate when you are not around. You can program questions and answers. He will read the customer question, research the best match and pull the most appropriate answer. You can also adjust sensitivity and enable deep-search mode and personalize its responses. If the customer requires a direct interaction and the chat is offline, the message me button is one click away. They can simply fill out the small form and send the question or comment through and it will be posted in the Chatster messaging section. Chatster can also alert you of new messages received, with an email sent to your favorite email address. You can then reply the message from Chatster and set up a reply-to email to continue the correspondence. Notes This plugin uses WordPress REST API and it must be enabled for this to work. No External Service Required to run this application. This plugin runs exclusively on your machine and you won’t require any subscription. This plugin uses Cookies. Please remember that it’s your responsibility to abide any laws and regulations within your country or jurisdiction ( e.g. EU Cookie laws ).

Joonbot is a no-code & intuitive chatbot builder to skyrocket your conversion rate. Get more sales with custom and targeted chatbots. Generate more leads by booking appointments automatically with our Calendly integration. Collect information at scale with chatbot feedback surveys, feature ideas, issue requests and more. I takes seconds to install a chatbot on your website with this plugin! Engage visitors By design, chatbots engage visitors. Grab people’s attention by making your chatbot appears at the right time, the right place with the right message. Your engagement rate will skyrocket! Automate repetitive tasks Delegate to your chatbots chatbots data collection, qualification, booking appointments and data insertion into your data management tool. Also, make your chatbot answer automatically to recurring questions. Increase conversion rate Your visitors are all different. Personalize the chatbot user journey, using smart routing so you can focus only on good leads for an optimized customer acquisition process. Continually improve your conversion rates by tracking your custom goals and conducting AB tests. Top benefits Create as many conversations as you like with unlimited interactions, Build them with personalized conversation scenarios (hidden fields, logic jumps, calculations, blocks), Choose the chatbot format that suits your needs (widget, full-page, embed), Customize your conversations (colour, avatar, GIF, emojis, videos and more), Contextualize the appearance of your chatbot with targeting features (traffic source, URL browsing), Book appointments for users directly from your chatbot with Calendly integration, Trigger emails directly to users or your team wherever you want in the conversation, Send data collected to your favourite apps and also get data from third-party apps with our Zapier, Webhooks and native integrations (Google sheets, soon Airtable & Slack). Build your custom analytics dashboard with custom goals. Improve your conversion rates with AB tests. Features Unlimited conversations Unlimited chatbots Unlimited blocks per chatbot Unlimited websites Widget format Full-page format Embed format Pre-built templates Self-notification Recall information Unlimited loops Unlimited logic jumps File upload Stripe payment (Coming soon!) Hidden fields A/B test Calculation Custom goals Native email notifications Zapier integration Calendly integration Integromat integration (Coming soon!) Integrately integration Remove Joonbot branding Priority support Webhooks Google Sheets integration Airtable integration (Coming soon!) Unbounce integration Unlimited custom domain Integrations Native email notifications Notify in real time your team or chatbot’s users by email with the information given during the conversation. Zapier Automatically send data collected by your chatbot to your favourite apps with Zapier. Integrately Integrately is a great tool to help you automate your workflow. Integrately is an alternative to Zapier. Webhook Send and use data from any apps (e.g. your own) during the conversation. Start the right conversation based on specific data. Google Sheets Insert, update and get data from your spreadsheets. You can also create new tabs based on time. Coming soon for the update and get. We plan to develop: Airtable Send data collected during a conversation to Airtable, where you can organize your data and collaborate easily. Also take data from Airatble to use it during your conversation. Mailchimp Send data collected by your chatbot to Mailchimp—the world’s largest marketing automation platform. Stripe Sell products or services, accept charity donations and much more by adding a Stripe Payment block to your chatbots. Slack Notify the right people whenever in a conversation with one of your Joonbots. Slack brings all your team’s communication and files into one place, where they’re instantly searchable and available wherever you go. Google Analytics Track views, clicks and discussions with your chatbot directly in Google Analytics. Great for helping you better understand your audience and see where there are opportunities for growth or improving user experience. Integromat Create your customized scenarios with Integromat. Automate repetitive tasks involved in using chatbot and make your work easier. Chatbot use cases SALES Give product recommendation Create a chatbot that asks questions about what the user is looking for, gives recommendation on what product is better depending on the user and finally suggests the right product Provide an interactive questionnaire chatbot that takes user preferences and acts like a personal shopper Conducting proactive purchasing incentives Display a chatbot on a specific page that will make proactive product suggestions based on past purchases Display a chatbot that will remind the visitor about abandoned carts Display a chatbot that will give promotional discounts to store visitors On cart page, display a chatbot that suggests a product related to others in the cart or a product the user can afford thanks to the amount saved with a coupon code Take the user need/order Create a chatbot that takes the client’s need based on a qualification questions Make users buy directly from your chatbot Calculate automatically the final amount to pay automatically and pay directly with Stripe integration LEAD GENERATION Generate leads Create a chatbot to take contact details like name, email and phone number Book meetings Book meetings directly with Calendly integration Qualify and segment leads Create a chatbot to qualify and segment leads automatically and provide the right next step. For example, the chatbot can redirect the user to a video demo or book a meeting with one of your sales using Calendly integration. Your team focus only on closing not qualifying. Create a chatbot to welcome, get to know who is behind and nurture with appropriate content. MARKETING Collect feedback Send a feedback survey about your product and customer experience from arriving to your website to product delivery. Conduct engaging quizzes Create a game/quiz chatbot with a coupon code or gift as a potential prize. Choose the full-page format and share it to social media. CUSTOMER/VISITOR SUPPORT Take issue requests Take features ideas Take user feedback Testimonials Our customers love our intuitive chatbot builder. “The pricing model is startup-friendly, the user interface is self-explanatory. The fluff was removed and only what is needed is what we see.” “Joonbot is quite unique in its category and the UX/UI of its workflow builder is so intuitive. Anyone should at list try it out to understand how powerful it is.” “The best app is the one you’ll actually be able to use. Relative ease of use for a complex task. There is no comparison between Joonbot and ManyChat. ManyChat has HOURS of tutorials.” “Amazing product! I love the interface for building chatbots, easiest I have seen by far! Planning to create many more, very much looking forward to what Joonbot adds in the future!” Installation guide You’ll find in this article a step-by-step guide about how to install a chatbot on your WordPress website. Support information You can contact Joonbot customer support anytime by talking to our chatbot available within your Joonbot account. Click on “I need help” or “I have a bug to report” depending on your situation.