Shomi vs Expertise AI Chatbot

Shomi is an AI shopping assistant for WooCommerce. It helps shoppers discover products, review product information, manage their cart, use eligible coupons, provide delivery details, and continue to checkout through a conversational storefront experience. Key features Product search by keyword, category, price range, popularity, or recency Product details, variations, stock information, pricing, and customer reviews Cart item addition, quantity updates, and removal WooCommerce coupon discovery and application Billing and shipping address collection Available shipping-method selection WooCommerce checkout using payment methods enabled by the merchant Order-information lookup for authorized shoppers Streamed AI shopping-assistant responses Configurable assistant name, icon, support email, and suggested question English and Simplified Chinese support Shomi requires WooCommerce and at least one enabled Antom payment method. Merchants must complete the required Antom onboarding and KYC process before activation. External Services Shomi uses Antom-hosted services to load the storefront assistant and generate responses to shopper questions. Services Frontend JavaScript assets load the shopping-assistant interface on storefront pages after Shomi is configured. The Antom Bot Chat API processes shopper questions and returns assistant responses. When and what data is sent The frontend assets are requested when a visitor opens a storefront page after Shomi is configured. When a visitor interacts with the assistant, the service may receive the shopper’s question, session identifiers, current page URL, information entered into the assistant, storefront session context, and standard HTTP request information such as IP address, user agent, referrer, and request time. Antom Terms and Conditions Antom Privacy Policy

First Impressions Count Help your visitors with the power of Expertise AI to bring personalized engagement and guide them smoothly toward your desired outcomes. 24/7 Lead-Capturing With a Personal Touch Even when you’re off, Expertise AI keeps the conversation going, collecting visitor contact information in a friendly and professional manner for a unique, high-quality experience every time. Engage Across Platforms — Language No Barrier With multilingual support and cross-platform functionality, Expertise AI ensures your business is always accessible, wherever customers are and in any language they speak. No Coding, No Hassle — Just Results Creating chatbots with Expertise AI is fast, easy, and requires zero code. Start by creating your account today and launch an AI agent in under a minute. 🔍 Feature Highlights Analytics Dashboard — Track visitors, conversations, engagement %, link-clicks, and conversions inside the platform. Training Materials — Drag-and-drop PDFs, link web pages, or paste text; Expertise AI indexes it all for instant, source-cited answers. Voice AI + Live Transcript — Let visitors talk instead of type; calls are transcribed in real time and stored with the chat. Knowledge-Gap Alerts — Unanswered questions are flagged and suggested as new FAQ entries, closing content holes fast. Visitor Intelligence & Lead Scoring — Enriches every profile with firmographic data and auto-scores intent so your sales team can prioritise. Branching Playbooks — Design multi-step stories with conditional logic; use AI Rewrite to polish copy automatically. Business Goal Buttons — Pre-built calls-to-action like Schedule a Meeting, Watch a Demo, or Claim Special Offer, routed to Calendly or your CRM. AI Engagement Triggers — Trigger pop-ups by time-on-page, scroll depth, or user behaviour. 🤔 Why use Expertise AI on your WordPress site? Shorter paths to revenue — Visitors reach demos or checkout faster because the bot surfaces exactly what they need. Fewer abandoned pages — Smart triggers re-engage visitors with context-aware nudges over generic pop-ups. Real-time voice option — Turn browsing traffic into phone-style calls without extra telco providers. Continuous improvement loop — Knowledge-gap alerts tell you which docs or FAQs to provide next. Data your CRM actually needs — Every chat is enriched, scored, and synced automatically. Future-proof — Rapid feature-shipping cadence keeps your widget ahead of the curve. 📚 Use-Case Playbook SaaS & B2B – Capture firmographic details, route enterprise visitors to Calendly, and push scored leads to HubSpot or Salesforce. E-commerce – Answer sizing/shipping questions, recommend SKUs, trigger WhatsApp reminders for abandoned carts, and log purchases in GTM. Agencies & Consultants – Spin up branded widgets per client with analytics and Slack alerts. Education & Non-profit – Provide 24/7 admissions or donor assistance in any language and keep transcripts for compliance. 🔄 Integrations & Data Flow Front end: Messenger, WhatsApp, Instagram, and web chat. Back end: Salesforce, HubSpot, Zoho, Pipedrive, Zapier, Webhooks. Each conversation (with lead-score and visitor intelligence) syncs to your CRM, posts alerts to Slack, and fires attribution events to Google Tag Manager. 💵 Pricing Most core features are available on the free plan — see our pricing page for details. 🟢 Start Free On the free tier you can: * Add a customizable AI chat agent * Handle ~50 AI responses/month (≈10 full conversations) * Upload up to 10 training materials * Sync new leads instantly via built-in HubSpot integration Upgrade anytime for higher quotas, extra agents, and advanced integrations. External Services The plugin downloads a widget JavaScript file from the Expertise AI CDN and calls Expertise AI’s API to obtain configuration for the embedded AI widget. Service provider: Expertise AI — see our Terms of Service and Privacy Policy.