Side-by-side comparison · 24 data points
| Chatroll Live Chat | Rich Showcase for Google Reviews | |
|---|---|---|
| Tagline | — | — |
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
| Metric | Chatroll Live Chat | Rich Showcase for Google Reviews |
|---|---|---|
| Rating | 4.0 ★ | ★ 4.9 ★ |
| Total reviews | 5 | ★ 1.6k |
| Active installs | 200+ | 100,000+ |
| Free plan | — | — |
| Built for Shopify | — | — |
Based on the data on this page, Rich Showcase for Google Reviews is the stronger choice for most WordPress Plugin Directory merchants — 4.9★ vs Chatroll Live Chat's 4.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Rich Showcase for Google Reviews has the larger user base (1,601 reviews vs 5), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Chatroll Live Chat's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Rich Showcase for Google Reviews; mid-market and enterprise merchants with specific feature requirements should evaluate both — Chatroll Live Chat's 5-review base may include the workflow context that matches your specific use case better than Rich Showcase for Google Reviews's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical WordPress Plugin Directory listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Chatroll Live Chat audit • Rich Showcase for Google Reviews audit
| Keyword | Chatroll Live Chat | Rich Showcase for Google Reviews |
|---|---|---|
| live support | #176 | #72 |
No tracked changes.
Rich Showcase for Google Reviews has the higher average rating (4.9★ from 1,601 reviews) compared to Chatroll Live Chat (4.0★ from 5 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Chatroll Live Chat fits better if you prioritize broader integrations; Rich Showcase for Google Reviews is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the WordPress Plugin Directory marketplace. Rich Showcase for Google Reviews has more onboarding documentation maturity (1,601 reviews vs 5), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Chatroll Live Chat typically suits early-stage and growth-mode stores based on its review-base composition (5 reviews). Rich Showcase for Google Reviews aligns more with early-stage and growth-mode stores (1,601 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Chatroll Live Chat and Rich Showcase for Google Reviews both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Chatroll Live Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
