Chatra Live Chat + ChatBot + Cart Saver vs Tiny Finch

Chatra Live Chat + ChatBot + Facebook + Helpdesk + Cart Saver. Chatra Live Chat allows you to sell more, answering questions and alleviating concerns to help visitors place an order. Use it to collect actionable feedback to improve your store: identify problems, collect contact info and understand your customers better. Work from a web dashboard or desktop apps for Windows & Mac. Chat on the go from iOS/Android apps. Distinctive Features: Real-time visitor list. View the list of visitors who are currently online on your website and start a conversation manually. ChatBots. Use bots to collect visitors’ contacts. Offer quick options for frequently asked questions (FAQ) so that your visitors get the answers they need without a load on your team. Unique exit-intent feature. Catch visitors who are about to leave! Email integration. Connect the email address your customers use to contact you and manage your email conversations alongside chats. Facebook integration. Send and receive chats directly from your Facebook visitors Intelligent form bot. Add your own custom fields (like company name, address or order number) to the contact form and dialogs. Live typing insights. See what customers type before they hit “send”. Save time on preparing an answer. Group chats. Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service. Visitor information. Know your customers — what page they are on, where are they from and what device and system they use to access your store. Conversation history. We save past conversations for both you and your customers, so once they return the conversation continues in the same thread, as in a messenger app. Collects contact info. Even when you are offline or unavailable, so that you can get back to customers even if they left your site. Targeted chats (triggers). Initiate conversations when certain criteria are met: target those customers who might be in need of assistance. Correct typos. Correct answers after sending the message. Works everywhere. Never lose a customer again. Even if he’s on Nintendo 3DS or a Windows Phone. Looks & feels as a messenger app. Smooth animations, avatars, beautiful design. Agent photos visible pre-chat. After clicking on the widget, visitors can see photos and names of the online agents, even before they start chatting. This is highly engaging and can lift a number of quality chat interactions. Full Ecwid support. Full WooCommerce support. Work from a browser, desktop or mobile apps. Windows & Mac, Android & iOS. Even on the go we’ve got you covered! Free forever plan. Simple, straightforward pricing: Free forever plan, or $15 per agent/month Web dashboard, desktop apps for Windows & Mac, Android & iOS — we’ve got you covered. Sign up to download! For the full feature list and additional information check https://chatra.com

Add the Tiny Finch live chat widget to your website and engage with visitors directly from Slack, Telegram or WhatsApp. A tiny chat widget with a big voice Tiny Finch is a lightweight live chat widget that connects your website visitors directly to your preferred messaging app (Slack, Telegram or WhatsApp) — no new tools, logins, or learning curves. It’s fast, easy, and efficient. When you install Tiny Finch, we set-up a dedicated channel in your messaging app. Messages from your website visitors land there instantly. Just reply in a thread, and your message is delivered straight back to the widget in real time. Works with the Slack/Telegram/WhatsApp free plan No need for a standalone mobile app — manage chats on the go on your already preferred app Add unlimited team members with no extra cost Add several profiles for your team to use Tiny Finch for different websites and purposes What problem does Tiny Finch solve? Live chat is one of the best ways to engage visitors, offer support, and close sales — but most solutions are expensive, bloated, or require learning new tools. Tiny Finch keeps it simple: * Installs instantly on your wordpress instance, thanks to this plugin * No new app to install or learn to use — everything happens on your already preferred messaging app * Affordable pricing with no limits on chats or users * Multiple languages, helpdesk articles, full customization, and GDPR compliance included Features at a glance Multiple profiles for different websites or use cases Auto-detects and responds in visitors’ preferred language Helpdesk articles shown right inside the widget JavaScript API and CSS for full customization Remove Tiny Finch branding on any paid plan Built and hosted in Europe — fully GDPR compliant What to expect after installation Create your account on https://tinyfinch.chat Install, activate and configure the Tiny Finch WordPress plugin from your admin space Customize the widget to fully match your brand from the Tiny Finch dashboard Visitors message you from the widget You reply in a thread in your dedicated Slack channel / Telegram group chat / WhatsApp private chat — instantly and effortlessly Why people love Tiny Finch I wanted to have a LiveChat Widget on my website which i can control via my phone from anywhere without having to install another app or anything else, so using slack is perfect — KohlMedia I run a website with German and French audiences, and Tiny Finch makes it easy to communicate in both languages. — alexchouraki I absolutely love Tiny Finch! The tool is powerful and versatile, and the service was exceptional. — jacqui38 Gem! — TimTim Need help or have questions? We are here to help so don’t hesitate to chat with us using our own Tiny Finch widget or email us at [email protected] Try Tiny Finch free for a month — no credit card required. Cancel anytime. Add it to your preferred messaging app and start chatting today! Configuration An account and an active subscription (trialing or paying) is necessary to use the Tiny Finch service. First go to https://tinyfinch.chat to register. Go to the “Settings” menu and click on “TinyFinch Settings”. Enter your Tiny Finch “Team ID” and “Profile name” available in your Tiny Finch Dashboard. Save your changes. The Tiny Finch chat widget now appears on your website. External services This plugin interacts with the API of the Tiny Finch service, first to display the chat widget corresponding to your customization, then to handle messages sent and received by your website visitors. These messages are then forwarded to the external integration you have opted for (Slack, Telegram or WhatsApp). This service is provided by Tiny Finch, a software made by Prune: terms of use, privacy policy, legal notice. Slack is a trademark and service mark of Slack Technologies, Inc., registered in the U.S. and in other countries. Telegram is a trademark of Telegram FZ-LLC. WhatsApp is a trademark of WhatsApp LLC, a Meta company.