Chatra Live Chat + ChatBot + Cart Saver vs Cnvrse

Chatra Live Chat + ChatBot + Facebook + Helpdesk + Cart Saver. Chatra Live Chat allows you to sell more, answering questions and alleviating concerns to help visitors place an order. Use it to collect actionable feedback to improve your store: identify problems, collect contact info and understand your customers better. Work from a web dashboard or desktop apps for Windows & Mac. Chat on the go from iOS/Android apps. Distinctive Features: Real-time visitor list. View the list of visitors who are currently online on your website and start a conversation manually. ChatBots. Use bots to collect visitors’ contacts. Offer quick options for frequently asked questions (FAQ) so that your visitors get the answers they need without a load on your team. Unique exit-intent feature. Catch visitors who are about to leave! Email integration. Connect the email address your customers use to contact you and manage your email conversations alongside chats. Facebook integration. Send and receive chats directly from your Facebook visitors Intelligent form bot. Add your own custom fields (like company name, address or order number) to the contact form and dialogs. Live typing insights. See what customers type before they hit “send”. Save time on preparing an answer. Group chats. Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service. Visitor information. Know your customers — what page they are on, where are they from and what device and system they use to access your store. Conversation history. We save past conversations for both you and your customers, so once they return the conversation continues in the same thread, as in a messenger app. Collects contact info. Even when you are offline or unavailable, so that you can get back to customers even if they left your site. Targeted chats (triggers). Initiate conversations when certain criteria are met: target those customers who might be in need of assistance. Correct typos. Correct answers after sending the message. Works everywhere. Never lose a customer again. Even if he’s on Nintendo 3DS or a Windows Phone. Looks & feels as a messenger app. Smooth animations, avatars, beautiful design. Agent photos visible pre-chat. After clicking on the widget, visitors can see photos and names of the online agents, even before they start chatting. This is highly engaging and can lift a number of quality chat interactions. Full Ecwid support. Full WooCommerce support. Work from a browser, desktop or mobile apps. Windows & Mac, Android & iOS. Even on the go we’ve got you covered! Free forever plan. Simple, straightforward pricing: Free forever plan, or $15 per agent/month Web dashboard, desktop apps for Windows & Mac, Android & iOS — we’ve got you covered. Sign up to download! For the full feature list and additional information check https://chatra.com

The fastest way to add live chat to WordPress. Cnvrse lets you chat with visitors directly from your WordPress admin, Telegram, or Discord. No hosted chat account or monthly fee is required. Why Cnvrse? Most live chat plugins require external accounts, charge monthly fees, or make you install yet another app. We compare the trade-offs honestly in Cnvrse vs Intercom vs Drift. Cnvrse is different: Ready in seconds: install, activate, and a chat widget appears on your site. No signup, no configuration needed. Reply from your phone: connect Telegram or Discord and reply to visitors from the app you already use. Or just use the WordPress dashboard. No monthly fees: free forever. No per-seat pricing, no message limits, no “upgrade to reply.” Your conversations, your site: conversations stay in your WordPress database. Optional messaging integrations forward chat content only when connected. Won’t slow your site down: lightweight and fast. Your PageSpeed score stays the same. Key Features Live Chat Widget A clean, modern chat bubble that matches any theme. Customize colors and greeting text from Settings. Real-Time Dashboard See active visitors, ongoing conversations, and message history. Reply instantly without leaving WordPress. Telegram Integration (Optional) Connect your Telegram bot to receive instant notifications and reply to visitors from your phone. Messages arrive instantly. Discord Integration (Optional) Connect a Discord bot to receive visitor messages in your Discord server. Reply directly from any Discord channel; messages sync back to the chat widget automatically. Connect one or both messaging channels simultaneously. Visitor Intelligence See visitor browser, current page, and browsing journey. Know context before you reply. Conversation Management Organize chats with Open/Pending/Closed status. Auto-close inactive conversations. Never lose a lead. Perfect For Small business websites needing simple customer support WooCommerce stores wanting pre-sale chat Freelancers and agencies managing client sites Teams already using Telegram or Discord for communication Anyone who wants live chat without the bloat How It Works Install and activate Cnvrse Chat widget appears on your site immediately Visitors send messages and you get notified Reply from WordPress dashboard, Telegram, or Discord That’s it. No configuration required. Telegram Setup (Optional) Want to reply from your phone? Connect Telegram in 2 minutes: Create a bot via @BotFather on Telegram Paste your bot token in Cnvrse Settings Click Connect. Cnvrse auto-detects your Chat ID Receive notifications and reply from anywhere Detailed Telegram setup guide Discord Setup (Optional) Prefer Discord? Connect in 5 minutes: Create a bot at the Discord Developer Portal Add the bot to your server Paste your bot token and channel ID in Cnvrse Settings Click Connect. Visitor messages appear in your Discord channel Detailed Discord setup guide Coming in Pro Permanent conversation history Multiple chat agents Canned responses Business hours & offline mode File sharing Chat transcripts via email Priority support Slack and WhatsApp Business channels Learn about Cnvrse Pro Additional Info Documentation: cnvrse.com/help Support: cnvrse.com/support Contact: cnvrse.com/contact Pro Version: cnvrse.com/pro Languages: English (more coming soon: help translate) Third-Party Services Cnvrse optionally integrates with the following third-party services when you choose to connect them: Telegram Bot API When you connect a Telegram bot, visitor chat messages are forwarded to your Telegram chat via the Telegram Bot API. Your replies are received via webhook. This service is provided by Telegram FZ-LLC. By connecting Telegram, you agree to the Telegram Terms of Service and Privacy Policy. Discord API When you connect a Discord bot, visitor chat messages are forwarded to your Discord server via the Discord API. Your replies are polled periodically. This service is provided by Discord Inc. By connecting Discord, you agree to the Discord Terms of Service and Privacy Policy. Cnvrse is not affiliated with, endorsed by, or sponsored by Telegram or Discord. All trademarks are the property of their respective owners.