Side-by-side comparison · 24 data points
| Chatnox Live Chat Plugin (Free & Paid Plans) | Cresta Help Chat | |
|---|---|---|
| Tagline | — | — |
| Description | ||
| Screenshots | — | — |
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| Metric | Chatnox Live Chat Plugin (Free & Paid Plans) | Cresta Help Chat |
|---|---|---|
| Rating | 4.6 ★ | ★ 5.0 ★ |
| Total reviews | 7 | ★ 15 |
| Active installs | 50+ | 10,000+ |
| Free plan | — | — |
Based on the data on this page, Cresta Help Chat is the stronger choice for most WordPress Plugin Directory site owners — 5.0★ vs Chatnox Live Chat Plugin (Free & Paid Plans)'s 4.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Recommended by size: small/early-stage site owners who need fast install and low risk should default to Cresta Help Chat; mid-market and enterprise site owners with specific feature requirements should evaluate both — Chatnox Live Chat Plugin (Free & Paid Plans)'s 7-review base may include the workflow context that matches your specific use case better than Cresta Help Chat's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical WordPress Plugin Directory listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Chatnox Live Chat Plugin (Free & Paid Plans) audit • Cresta Help Chat audit
| Keyword | Chatnox Live Chat Plugin (Free & Paid Plans) | Cresta Help Chat |
|---|---|---|
| contact | Not ranked | #317 |
Cresta Help Chat has the higher average rating (5.0★ from 15 reviews) compared to Chatnox Live Chat Plugin (Free & Paid Plans) (4.6★ from 7 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Cresta Help Chat holds the higher average rating (5.0★ vs 4.6★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the WordPress Plugin Directory. Cresta Help Chat has the deeper published review base (15 vs 7), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Chatnox Live Chat Plugin (Free & Paid Plans) typically suits early-stage and growth-mode teams based on its published review base (7 reviews). Cresta Help Chat typically suits early-stage and growth-mode teams based on its published review base (15 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Chatnox Live Chat Plugin (Free & Paid Plans) and Cresta Help Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Chatnox Live Chat Plugin (Free & Paid Plans)" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
