Storebird AI Chat for WooCommerce vs ChatLab – AI Chatbot for WordPress and WooCommerce

AI Chatbot for WordPress & WooCommerce ChatLab is an AI chatbot for WordPress that learns from your website content and answers visitor questions about your services and pages. For stores, it also integrates with WooCommerce to help customers find products, check stock, track orders, and get AI-powered recommendations that boost sales. No coding required. Free trial. Powered by ChatGPT and Gemini. Also includes Email Copilot to support answering emails. Start with a free trial — no credit card required. Why ChatLab? 5-minute setup — Install the plugin, connect your account, and your chatbot is live. No coding, no complicated configuration. Trained on your content — The AI learns from your website, uploaded files, or manual Q&A entries to deliver accurate, relevant answers. Trusted by 1,000+ businesses — Powering millions of conversations for brands like Olimp Labs, GetTested, and Black Mountain Honey. Proven results — Customers report up to 70% reduction in support emails and 80% of inquiries handled automatically. WordPress Integration (Free Plan) Works with any ChatLab account, including the free plan: AI-powered customer support — Your chatbot answers visitor questions instantly, 24/7 Automatic training — Learns from your website content and stays up-to-date (up to 10 pages on the ChatLab free plan) Multilingual support — Engages customers in 85+ languages with automatic detection Customizable appearance — Match your brand with custom colors, avatar, and chat icons Starting from the Basic plan: Unlimited pages to train on 2,400 messages/month included Lead generation — Collect emails and phone numbers from interested visitors Live chat fallback — Seamlessly transfer conversations to human agents when needed WooCommerce Integration (Standard Plan) For WooCommerce stores, ChatLab becomes your AI-powered sales assistant: 11,000 messages/month included Real-time product search — Customers find products using natural language like “red dress under $100”. Searches your live WooCommerce catalog via REST API — no indexing or syncing required. Order tracking — Customers check order status, shipping details, and tracking numbers by providing their email — no login required. Inventory queries — Real-time stock availability, restock notifications, and alternative product suggestions when items are out of stock. Product recommendations — Intelligent suggestions based on customer queries to increase conversions by up to 30%. Category browsing — Customers navigate your product catalog through natural conversation. Start with a free trial of the Standard plan to test all WooCommerce features at no cost. Helpful Links Live WooCommerce Demo — Try product search and order tracking with real data WooCommerce Integration Guide ChatLab Website Documentation Full Feature List Core (WordPress) AI chatbot for customer support — answers questions 24/7 Training from your content — website pages, uploaded files, or manual Q&A Multi-language support — 85+ languages with automatic detection Customizable appearance — colors, avatar, chat icons Chat history & improvements — review conversations and refine answers Lead generation — collect emails and phone numbers Live chat fallback — transfer conversations to human agents Analytics & insights — understand what customers ask and optimize content Custom API Actions — connect to ERP/CRM or any backend via API calls WooCommerce (Standard Plan) Real-time product search (REST API) — no indexing or syncing required Inventory queries — stock checks and alternative suggestions Order tracking — status, shipping details, tracking numbers (by email; no login required) AI-powered product recommendations to increase conversions Category browsing via natural conversation What Website Owners Say “The implementation process went very smoothly and professionally.” — Marketing Department, “Wieliczka” Salt Mine “I must say your AI support is well-trained.” — Customer feedback from inMusic post-support surveys What Store Owners Say “The number of emails has dropped by around 40% and inquiries forwarded to the customer service team have decreased by 70%. Implementing ChatLab has been a major success.” — Dawid Kurek, E-Commerce Manager at Olimp Labs “Buzz handles 80% of clients’ inquiries instantly and cuts routine email volume by over 70%. He never sleeps, so our 30,000 monthly visitors get real-time answers around the clock.” — Laurence Edwards, Owner at Black Mountain Honey Pricing Free — 30 messages/month, 1 chatbot. Perfect to get started and see ho it works Basic ($18/month) — 2,400 messages/month, 2 chatbots, live chat, file uploads. Standard ($95/month) — 11,000 messages/month, 5 chatbots, WooCommerce integration, analytics, custom APIs. Premium ($360/month) — 50,000 messages/month, 25 chatbots, white-label, custom domains. All paid plans include a free trial — no credit card required. Compatible Platforms ChatLab also integrates with Shopify, PrestaShop, CS-Cart, BaseLinker, Wix, and more. Works with WooCommerce 5.0+ and WordPress 5.8+. This plugin utilizes ChatLab services to deploy a pre-trained chatbot on your website, leveraging the data you’ve uploaded to the ChatLab application. For more information on privacy and terms of service, please refer to our dedicated sections.

Questions cost sales before checkout—and time after it. Storebird answers both. A shopper is ready to buy, but has one last question. Is it the right size? Is it in stock? Will it arrive in time? Another customer just wants to know where their order is. If nobody answers, the first shopper may leave. The second question lands in your inbox. Storebird is the AI chatbot that knows your WooCommerce store. It turns live products, stock, variations, orders and store information into useful answers. Before the sale, it helps shoppers find the right product and move forward. After the sale, it answers order, delivery and policy questions—without making you type the same reply again. Less chasing. Less hesitation. More customers who know what to do next. Real Questions. Real Store. Real Results. On one real WooCommerce store, Storebird handled 534 customer chats and captured 72 leads. 82% of those conversations were freely typed product questions—not preset buttons. That is the job Storebird is built for: being there at the exact moment a customer needs an answer. Not Another Chatbot That Guesses Generic chatbots read a few pages and hope for the best. Storebird connects directly to WooCommerce, so it can work with the data your store already runs on: Products and variations — help shoppers compare options, sizes, colours and specifications Live prices and stock — show what is available now Product recommendations — turn natural-language questions into matching products with direct links Orders and tracking — let customers securely check order status and delivery information Coupons and policies — explain discounts, shipping, returns and the store information you add When you update a product in WooCommerce, Storebird syncs the change automatically. No scripts to maintain. No chatbot flowcharts to rebuild. No OpenAI API key required. Train Storebird on What Makes Your Store Different Your store is more than product titles and prices. The best answers often live in your shipping rules, return policy, sizing advice, buying guides and the details your team knows by heart. Storebird gives your AI its own knowledge base. You can: Import pages from your website and turn existing store content into answers Add and edit knowledge manually for FAQs, policies, product advice or anything unique to your business Teach product-specific details with notes and corrections attached to individual products Control what the AI uses by activating, updating or removing knowledge whenever you want See which knowledge gets used in customer answers Storebird automatically enriches and reprocesses the knowledge you add. Update a page, correct a product or change your WooCommerce data, and future answers can use the latest version. The more useful knowledge you give Storebird, the more useful Storebird becomes—without rebuilding scripts or chatbot flows. Your own knowledge base is included on every plan: up to 100 pages on Essential and unlimited pages on Pro and Scale. One WooCommerce Brain, Before and After the Sale Storebird does more than answer FAQs. It understands where the customer is in the buying journey. Before checkout, Storebird can answer questions such as: “Which of these products fits what I need?” “Do you have this in my size?” “What is the difference between these two?” “Can this arrive before Saturday?” After checkout, the same assistant can help with: “Where is my order?” “Has my package shipped?” “Can I return this?” “How do I use the product I bought?” Your customer gets a clear next step. You get fewer repetitive questions competing for your attention. AI When It Can. You When It Should. Some conversations need a person. Storebird can hand over the full conversation history and notify you, so the customer does not have to start again. When you are ready to bring more customer communication together, Storebird also supports AI email drafts using live WooCommerce data, two-way WhatsApp conversations, lead capture and one inbox across connected stores and channels. You stay in control of the assistant’s tone, instructions, welcome message and knowledge. Match the widget to your brand, review conversations in the dashboard and let Storebird respond in your customer’s language, with WPML support for multilingual catalogs. Your Store in Your Pocket. Free iOS and Android App. A handoff only helps if you notice it. The Storebird app for iOS and Android sends you a push notification the moment a shopper asks for a human, so you can read the whole conversation, take over from the AI and answer from wherever you are — then resolve the chat or hand it back to the assistant. The app is included with your Storebird account: same login, no extra subscription, no per-seat fee. Get it for iPhone and iPad or Android. See It Answer Before Your Customers Do Do not take our word for it. Install Storebird, connect your store and ask it the hardest product question you received this week. Private test mode keeps the widget visible only to logged-in store administrators until you decide it is ready for shoppers: Install and connect Storebird Let your WooCommerce products sync Ask real customer questions Check the answers yourself Go live when you are ready The plugin is free to install. A Storebird account and paid plan are required to make the assistant available to shoppers. The Pro plan includes a 14-day trial. Your customers already have questions. Give them a reason to keep shopping. Install Storebird and see what it knows External Services This plugin connects to the Storebird API service to provide AI-powered chat functionality. Storebird API This plugin sends data to and receives data from the Storebird API (https://storebird.ai/api) for the following purposes: Data sent: * Product information (names, prices, descriptions, images) – when syncing products * Chat messages from customers – when customers use the chat widget * Visitor information (page URL, session ID) – for chat context * WordPress and WooCommerce version info – during connection setup When data is sent: * On initial plugin connection (automatic or manual) * On product sync (manual trigger in admin) * When products are created/updated in WooCommerce * When customers send messages through the chat widget Service links: * Service website: https://storebird.ai * Terms of Service: https://storebird.ai/terms * Privacy Policy: https://storebird.ai/privacy