| Chatgen | Kayako Messenger | |
|---|---|---|
| Tagline | — | — |
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
| Metric | Chatgen | Kayako Messenger: Live Chat |
|---|---|---|
| Rating | 4.8 ★ | ★ 5.0 ★ |
| Total reviews | ★ 10 | 1 |
| Active installs | 10+ | 20+ |
| Free plan | — | — |
Kayako Messenger: Live Chat edges out Chatgen on rating (5.0★ vs 4.8★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Recommended by size: small/early-stage site owners who need fast install and low risk should default to Kayako Messenger: Live Chat; mid-market and enterprise site owners with specific feature requirements should evaluate both — Chatgen's 10-review base may include the workflow context that matches your specific use case better than Kayako Messenger: Live Chat's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical WordPress Plugin Directory listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Chatgen audit • Kayako Messenger: Live Chat audit
| Keyword | Chatgen | Kayako Messenger |
|---|---|---|
| chat bot | #587 | Not ranked |
| chatbot | #929 | Not ranked |
Kayako Messenger: Live Chat has the higher average rating (5.0★ from 1 reviews) compared to Chatgen (4.8★ from 10 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Kayako Messenger: Live Chat holds the higher average rating (5.0★ vs 4.8★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the WordPress Plugin Directory. Chatgen has the deeper published review base (10 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Chatgen typically suits early-stage and growth-mode teams based on its published review base (10 reviews). Kayako Messenger: Live Chat typically suits early-stage and growth-mode teams based on its published review base (1 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Chatgen and Kayako Messenger: Live Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Kayako Messenger: Live Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
