Chatgen
ChatGen Overview For detailed overview, kindly check our blog article here Over 5000+ businesses use ChatGen, Live Chat app with custom bots to convert most of the site visitors to leads. Get Chatgen on your WordPress site to engage your visitors. Build a custom bot to qualify or answer basic questions before routing it to the agent Stay connected with your visitors anywhere from your Desktop or Mobiles Rich Live chat features like Add participants, Saved Replies, Add lead custom attributes, labels, etc Extract as much information as possible about the lead ad visitors Integrate all your data into popular CRMs like Salesforce, Hubspot, etc. within a minute Manage your business hours You can create a bot for business hours and for offline hours Extensive reports for analysis Theme customization Automated meet schedules Use smart booking option to select based on the click/ option the visitor selects Intelligent routing to agents based on the click Use our Omni channel platform and and engage your customers on different social media platform like facebook, whatsapp etc Use the rating nodes to get the feedback for your products/services in a conversational way Control the visibility of your flow not only as per business hours but also depending on the pages of your website Engage with your customers not only on your website but also on other marketing platforms
FROGED
FROGED is the easiest way to understand, communicate and engage your customers. Based on their interaction with your product, you will discover what’s most important to each user, provide proactive customer support, increase product adoption, build effective email and retargeting campaigns resulting in better MRR. Features DYNAMIC LIVE CHAT Simple and intuitive chat software to communicate with your Customers/Users, offer them a knowledge base and show your recent updates. PRODUCT FLOWS Improve product adoption, retarget dormant users or create A/B testing with FROGED’s product flows. Designed based on user interaction, product flows can guide customers to take actions you prefer them to take all while creating a truly personalized customer experience. KNOWLEDGE BASE Provide educational articles that walk your customers through your product and its features. Keep it simple with FROGED’s perfectly integrated chat and widget for fast and nimble customer support. AUTOMATED IN-APP MESSAGES Send your customers personalized automated messages, based on their behavior and events within your product. BEHAVIORAL EMAILS Ensure users receive content that is relevant and actionable for both your and their needs. With FROGED you can create personalized email campaigns based on customer interaction. Analyze and compare campaigns to send the right information to the right client, at the right time. Retarget dormant clients to reduce churn. TRACKING & ANALYTICS Analyze what happens inside your platform. Make data-driven decisions to improve your metrics by tracking the relevant events to your business. OMNICHANNEL COMMUNICATION With over 2K+ integrations, your agents can keep all customer conversations in one place – improving customer experience while reducing customer support tickets. And it’s secure! Ask us about how our encryption standards differ from the rest. CUSTOMER SEGMENTATION All the data you need from your customers in an intuitive Data Warehouse. You can filter and create segments to quickly find your users. WHY FROGED? FROGED allows brands access to their entire customer lifecycle: Onboarding, Engagement, and Proactive Customer Support. By connecting the dots within the customer journey brands can personalize the customer experience at every touch point increasing overall MRR and retention. Proactive Customer Support Improve Onboarding Reduce Support Tickets Easy to use Increase engagement USAGE/SETUP* Create an account at FROGED.com Download and install the plugin Paste your Workspace ID in the WordPress plugin, you will find it here: WORKSPACE Enable the plugin Create your first campaigns and customize your widget to fit your brand needs *Takes 5 minutes (or less) STILL CURIOUS? Not sure how FROGED can increase your MRR? Contact us here: Support
