ChatBot.com Conversational AI Support vs MicroChat – Live Chat, Chatbots

ChatBot.com is an all-in-one platform to create, deploy, and track chatbots across channels, trusted by 2900+ companies. Create your AI chat bot in a snap and easily launch it on your website, Facebook Messenger, Slack, and more. Integrate ChatBot.com with LiveChat and HelpDesk.com for a seamless support experience that connects live chats, conversations with AI bots, and email support tickets. Use the ChatBot.com WordPress plugin to instantly add an AI chatbot and make it appear as an interactive and customizable chat widget on your website. End-to-end Customer Service Automation Automate tasks 24/7/365, without human engagement: answer support questions, generate leads, schedule meetings, get customer feedback, collect personal data, promote products and create any other custom chat flow in the ChatBot.com app. Self-learning AI Chatbot ChatBot.com uses a dedicated AI model crafted based on the content provided from your website, online store, help center, or text documentation. It learns from your business knowledge (like information about your products and services) and uses this knowledge to answer customers’ questions. Answer Up To 80% Of Customers’ Questions With AI ChatBot.com utilizes ML (machine learning), LLM (large language models), and generative AI to dynamically provide answers to questions in chats. It creates a unique and accurate AI model (AI Assist) that is strictly based on the provided data and does not rely on third-party providers like OpenAI (ChatGPT), Google Bard, or Bing AI. Why ChatBot.com is a Better Customer Service Solution than ChatGPT 👉 One Simple App Interface: All your chatbot setup, deployment, and optimization are done via the intuitive ChatBot.com platform interface without any coding. 👉 Easy No Code Installation: Setting up a chatbot on your website is quick and simple. It does not require any coding or API use. Simply install the WP plugin, and it’s ready to go. 👉 One-Click Training and Setup: To train your chatbot, simply use data from your website, help center, or text articles. The scanned data will be used in your dedicated AI model. 👉 Customizable Chat Widget: Easily adjust the look and settings of Chat Widget to fully match your brand and website. 👉 Easy Chatbot Optimization: Use data from completed chats to train your chatbot to be even more precise if needed. 👉 Enterprise-grade Data Security: All training data and chats are hosted exclusively on the ChatBot.com platform. 👉 Reliable AI Model: ChatBot.com AI Assist is fully trained on the provided data, and it doesn’t makeup facts in chats. There’s no way of “hacking” the AI model to get out of track with answers. 👉 Many Automations in One Chatbot Widget: In addition to answering questions, your chatbot can create support tickets, generate leads, schedule meetings, or redirect to live agents. All automations are set up in a visual drag-and-drop builder. How ChatBot.com Will Improve Your WP Website 📈 Improve customer experience with ChatBot.com: Use ChatBot.com to help your customers round-the-clock and improve your conversion rates to grow your revenue effortlessly. 📈 Boost visitor engagement on your WordPress website: Reach out to a wider audience and acquire new customers. 📈 Turn traffic into growing revenue: Use real-time communication to get more happy customers. 📈 Support your website visitors 24/7/365: Help your visitors at every stage of their decision-making. Key ChatBot.com Features Feature-rich WordPress chat bot plugin Advanced AI training and custom AI models Generative AI for dynamic response creation Easy conversation flow testing and chatbot optimization One-click installation for WordPress Fully customizable Chat Widget Rich messages for a more engaging customer experience Intuitive interface – no coding and technical skills needed One-click integrations with LiveChat, Facebook Messenger, Slack, and more Intuitive drag & drop Visual Builder for more advanced chat automation Ready-to-start chatbot templates with business-oriented flows Reports, analytics, and detailed data on visitors Advanced chatbot actions with integrations and webhooks ChatBot.com’s Most Popular Integrations WordPress LiveChat HelpDesk.com Facebook Messenger Shopify Squarespace Webflow BigCommerce Wix Slack Zapier Freshdesk Zendesk Testimonials The ChatBot.com platform has become a key part of our proposition. It’s fully flexible and has allowed us to drive 30% more leads while dramatically reducing our cost to serve. Joe Bush, Co-founder of The Chat Shop With ChatBot.com, we were able to reduce our help ticket numbers by 50%! So now the elves spend less time answering the phones/emails and more time providing an unforgettable experience to our customers. Dale & Carey, owners of PackageFromSanta.com We have used various chatbot platforms in the past, but we find ChatBot.com to be the most flexible, quick to implement, and easily trainable. Andy Dharmani, Founder, ako.ai After we implemented ChatBot.com, we witnessed immediate relief within our support operation. Our chatbot provides instantaneous support to 60% of all chatting customers and has reduced queued visitors by over 50%. Brian Vail, CE Support Agent, ProctorU The Text ecosystem The ecosystem of Text products includes: – LiveChat – a communication tool that allows you to chat live with your customers – official LiveChat plugin page – HelpDesk.com – an online ticketing system suitable both for small businesses and enterprise clients – ChatBot.com – a bot framework for AI chat bots – KnowledgeBase – a public Help Center widget – OpenWidget – free widgets for website – official OpenWidget plugin page – Text Messaging Platform – chat platform for innovative teams

Microchat is the free WordPress live chat plugin. Microchat will help you have streamlined and easy communication with customers. The setup takes less than 3 minutes. Our support team is always there to help if you have any question. WHAT DO YOU GET? A free chatting plugin that lets you talk with website audience. Incoming visitor notifications to engage them as soon as they come to your website. Configure your bot for bot to talk to visitors 24/7 Connect with live agents for critical conversation. Automate repetitive support tasks, conversations, and generate leads. Chat templates that let you set up a bot conversation quickly and easily. Bot builder for powerful automation setup with no-code. CUSTOMIZABLE WORDPRESS CHAT WIDGET You can configure your chatbot based on your unique business needs/branding. INCOMING VISITOR NOTIFICATION SOUNDS Get notified when a new visitor arrives at your website. AUDIENCE TRACKING Locate countries they’re from, what device or browser they’re using, and what page they’re currently on. WORDPRESS CHATBOT Automate chatbot workflow to avoid repetitive tasks and reduce your workloads. CHATBOT TEMPLATES You can use templates to save time to build a new chatbot from the scratch. BOT BUILDER Simply drag-and-drop each modules to build powerful task workflow to automate bot behaviors. Setup 24/7 lead generation bot to welcome visitors while you are away. LEAD GENERATION You can harvest customers’ email lists and follow up post conversation. Send newsletters and email campaigns based on opt-in status.