AI Chatbot Free Models – Customer Support, Live Chat, Virtual Assistant vs DBM Sonia – AI Shop Assistant for WooCommerce

AI Chatbot Free Models empowers you to integrate a cutting-edge AI chatbot into your WordPress website! It is a multi-provider solution: connect directly to OpenAI (ChatGPT), Anthropic (Claude), Google (Gemini), DeepSeek, Groq, xAI (Grok), Together AI, Mistral, Perplexity, or OpenRouter (over 500 models with a single API key), and you can even point it to any custom OpenAI-compatible API endpoint. Choose from a wide array of both free and premium models to perfectly match your needs and budget. Unlike many other plugins, all management and customization happen entirely within your WordPress backend, no need to visit external sites for configuration. The only account required is to obtain your API key. Looking for a platform-independent version? This chatbot is also available as a standalone version for use in non-WordPress websites (HTML, PHP, etc.). Get it on GitHub Use Cases Here are several practical ways to use Chatbot AI Free Models on your WordPress website: 24/7 Customer Support Provide instant answers to visitors at any time, improving engagement and reducing support workload. Lead Generation Assistant Qualify visitors and collect contact information through conversational interaction. Product Recommendation Bot Help users find suitable products or services using natural language queries. Content Navigation Helper Guide users to the right blog posts, categories, or pages based on their questions. Automated Live Chat for Immediate Engagement Deploy an automated assistant that mimics a live chat operator. It can greet visitors, answer initial questions, and guide them, ensuring every user feels supported. Knowledge Base Access Offer a conversational interface to your FAQ, help articles, or documentation. Idea Generation for Writers and Bloggers Suggest article topics, headlines, or summaries directly within your website. Multilingual Support Serve users in multiple languages by selecting models with multilingual capabilities. Chatbot-Powered Helpdesk Turn your chatbot into a powerful first-line helpdesk. It provides instant, automated support 24/7 and captures visitor details with an optional pre-chat form. Free AI Integration Use free models from OpenRouter or other supported providers without additional costs or complex setup. Configuration – Setting up your AI Chatbot Get an API Key from one of the supported providers (OpenAI, OpenRouter, Anthropic, Google, DeepSeek, Groq, xAI, Together AI, Mistral, or Perplexity) from its official website. Enter your API Key in the “Settings” tab and select the matching provider. Choose an AI Model. On OpenRouter, free models have the suffix “:free” at the end of their name. Other providers list their free or low-cost models directly. Provide context about your website in the “Information for responses” field. Customize the chatbot’s appearance in the “Style” and “Images” tabs. Click “Save settings”. Remember to refresh your website (Ctrl+F5 or Cmd+Shift+R) after saving, otherwise the changes may not be displayed correctly due to caching. Window Size on Mobile The “Style” tab contains two independent height settings: Chat Window Height — the height of the chat window in pixels on desktop browsers. Chat Window Height (mobile) — the height used on phones and small tablets (up to 768px wide), where the desktop height would not fit the screen. Leave the mobile value at 0 to keep the automatic size, which is 70% of the visible height. Values larger than the space available on the screen are automatically reduced, so a large number can never push the window off the screen. Using the Plugin Behind a CDN or a Proxy The plugin limits how often a visitor can send messages, and it identifies each visitor by IP address. If your site sits behind a CDN (Cloudflare) or a reverse proxy, the address seen by the server is the one of the proxy, not the one of the visitor. To make the rate limiting work correctly in that setup, declare the proxies you trust in wp-config.php: Values can be single IP addresses or CIDR ranges. The forwarded headers are read only when the constant is present and the address that received the request matches one of them, which prevents visitors from forging their IP through a request header. Without the constant the plugin keeps using the direct connection address and nothing changes. Message and IP Saving You can enable or disable the saving of chat messages and user IP addresses in the “Messages” tab of the settings page. Message saving is disabled by default for privacy reasons. If enabled, all chat messages and IP addresses will be stored securely within the plugin’s dedicated database. Using a dedicated database offers several advantages: Simplified Management: All chatbot-related data is contained in a single location, making it easier to manage and maintain. Reduced Impact: Storing data separately minimizes the impact on your website’s core database performance. Important: If you choose to enable message and IP saving, you MUST update your website’s privacy policy to reflect this data collection practice and inform your users accordingly. You are responsible for complying with all applicable privacy laws. Enabling “Powered by NewCodeByte” Enabling “Powered by NewCodeByte” helps me support the development of this free plugin. If you enjoy Chatbot AI Free Models, please consider enabling it! If you’d prefer not to display the “Powered by NewCodeByte” link, you can support me with a donation on Buy Me a Coffee via Buy Me a Coffee. All donations are greatly appreciated and will help me continue to improve and maintain this plugin. External Services Chatbot AI Free Models allows you to connect your site to AI services via one of the supported providers (OpenAI, OpenRouter, Anthropic, Google, DeepSeek, Groq, xAI, Together AI, Mistral, Perplexity, or any custom OpenAI-compatible endpoint). You need your own API key and must comply with the Terms of Service and Privacy Policy of each provider you use. The plugin developer is not responsible for any issues or damages resulting from the use of the plugin or AI-generated content. Make sure your usage complies with the laws of your country. All data stays on your server, it’s your responsibility to keep it secure. OpenRouter Terms of Service and Privacy Policy: Terms of Service: https://openrouter.ai/terms Privacy Policy: https://openrouter.ai/privacy Donate link You can support the development of Chatbot AI Free Models by making a donation via https://www.buymeacoffee.com/codebytewp. License and Usage Chatbot AI Free Models is provided free of charge for both personal and commercial use. You are allowed to distribute the plugin in its original, unmodified form. This plugin is created and maintained by NewCodeByte. Author NewCodeByte Disclaimer and Legal Information This plugin is provided “as is” and without any warranty, express or implied. NewCodeByte is not liable for any damages or losses arising from its use. While this plugin is provided free of charge for personal or commercial use, the “Powered by NewCodeByte” link helps support its development. This plugin is licensed under the GPLv2 (or later) license, and you are free to use, modify, and distribute it according to the terms of that license. You are solely responsible for ensuring that your use of this plugin complies with all applicable laws and regulations. Privacy This plugin handles user data in the following ways: Chat Messages – Messages are stored only when explicitly enabled by the site administrator – Messages are stored in a dedicated, secure database – Messages can be exported or deleted through the admin interface – No message content is shared with third parties except OpenRouter for processing User Data Collection – IP addresses (when message saving is enabled) – Chat message content – No personal identification information is collected – No cookies are used by the plugin itself Data Retention – Messages and IPs are stored until manually deleted by the administrator – No automatic data deletion is performed – Administrators can delete all stored data at any time GDPR Compliance – Users should be informed about data collection – Site administrators must update their privacy policy – Data export and deletion tools are provided – Clear process for handling data subject requests Contact If you need support: https://newcodebyte.altervista.org

Sonia is an AI chatbot for WooCommerce that helps you sell more and answer fewer support emails. It adds a conversational assistant to your store, powered by the DBM-AI cloud service. Visitors get instant, accurate answers about your products — and you get fewer repetitive questions in your inbox. Sonia is grounded in your real product catalog and site content, so it answers accurately about your store instead of giving generic AI guesses. It has two jobs: Shop assistant — answers product questions, searches your WooCommerce catalog, compares items, recommends alternatives, and notifies shoppers when products are back in stock. Form completion assistant — guides visitors through forms with field-by-field help, multi-field pre-fill from natural language, and accessibility features. Why store owners use it: Sell more — Sonia helps turn browsers into buyers with instant product search, side-by-side comparisons, and personalised recommendations. Cut customer support costs — by answering product, stock, and FAQ questions automatically, around the clock, Sonia helps keep repetitive questions out of your inbox. Bring shoppers back — automatic restock notifications re-engage visitors who were interested in out-of-stock items. Accurate, not generic — Sonia answers from your actual catalog and crawled site content, so replies are about your store, not made-up AI guesses. Speaks in your brand’s voice — set Sonia’s name, personality and language yourself; and with on-demand specialisation she can be tuned to your industry and individual brand, so she answers with your tone and your brand’s own knowledge. Features: Conversational shop assistant for WooCommerce — product search, details, comparison, recommendations, restock notifications Form completion assistant — field help icons, multi-field pre-fill from natural language Multilingual product search — visitors can search in 8 languages (EN, RO, ES, FR, DE, IT, PT, NL) even if your catalog is in a different language Smart query matching — fuzzy matching maps visitor queries to your store’s categories, brands, colours, and sizes Personalisation — configurable name, personality, voice and language, plus optional on-demand specialisation for industry- and brand-specific knowledge Optional text-to-speech for AI replies Optional speech-to-text voice input Works with Contact Form 7, WPForms, Gravity Forms, Elementor Forms, and any HTML form Shadow DOM isolation — zero CSS conflicts with your theme Mobile responsive Per-page enable/disable control Optional Cloudflare Turnstile bot protection Privacy-first: PII is sanitized before reaching the AI Setup: Install and activate the plugin Go to Settings > DBM Sonia Shop Assistant Paste your API key from your DBM-AI Dashboard Choose your form selector (auto-detected for popular form plugins) Done! For step-by-step guides see the Tutorials. External services This plugin relies on two third-party services. Both are documented below so site owners and visitors know what data is sent and when. 1. DBM-AI What it is and what it is used for: DBM-AI is the cloud AI service that powers the conversational chat widget (shop assistant + form assistant). The plugin loads the chat widget script from this service and forwards visitor chat messages to it for AI processing. What data is sent and when: On each visitor chat message: the message text, conversation context, current page URL, and your site’s API key are sent to the DBM-AI API. When you save the API key, test the connection, or connect WooCommerce from the settings page: your API key, site URL, and (if WooCommerce is enabled) read-only WooCommerce REST API credentials are sent. When the chat widget is loaded on a page: the widget script is fetched from https://dbm-ai.com/ai-form/plugin.js. When text-to-speech is enabled and the AI replies: synthesized audio is streamed from the DBM-AI API. Service provided by DBM-AI (https://dbm-ai.com): Terms of Service: https://dbm-ai.com/ai-form/terms/ Privacy Policy: https://dbm-ai.com/ai-form/privacy-policy/ By activating this plugin and entering your API key you agree to the DBM-AI Terms of Service and Privacy Policy. 2. Cloudflare Turnstile (optional) What it is and what it is used for: Cloudflare Turnstile is a CAPTCHA-style bot-protection service. The plugin only loads it if you enter a Turnstile Site Key in the settings page. When enabled, the Turnstile widget is shown on protected forms / chat sessions to verify that the visitor is not a bot. What data is sent and when: When a visitor loads a page where Turnstile is enabled, the Turnstile JavaScript is loaded from https://challenges.cloudflare.com/turnstile/v0/api.js. The browser then exchanges environmental signals (IP address, browser fingerprint data, behavioural signals) with Cloudflare to generate a verification token. This is handled by Cloudflare and described in their privacy policy. The verification token is included with the visitor’s chat / form submission so the server can validate it. Service provided by Cloudflare, Inc. (https://www.cloudflare.com): Terms of Service: https://www.cloudflare.com/website-terms/ Privacy Policy: https://www.cloudflare.com/privacypolicy/ If you do not enter a Turnstile Site Key, no requests are made to Cloudflare.